Pullman Phu Quoc Beach Resort

Hotels
8.9
/10
Exceptional
251 reviews

What Guests Say About Their Stay

Do Huu N.

9.4
/ 10
My wife and I had a wonderful vacation at Pullman!
See original

Luu N. N. H.

9.7
/ 10
New hotel with excellent services and staffs.

Le Phuong O.

9.4
/ 10
Clean, luxurious rooms; beautiful grounds; delicious breakfast and very enthusiastic, professional staff!
See original

Rod

10.0
/ 10
Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!

Broadvision

10.0
/ 10
Clean room and amenities but especially staff thank you Phat , Tam and Bhin 😁
In the Area
See Map
Group 6 Ban Quy Hamlet, Duong To Commune, Duong To Commune, Phu Quoc, Kien Giang Province, Vietnam, 0

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Pullman Phu Quoc Beach Resort is a hotel is located at Duong To Commune. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Phu Quoc Beach Resort

Group 6 Ban Quy Hamlet, Duong To Commune, Duong To Commune, Phu Quoc, Kien Giang Province, Vietnam, 0
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Discover More About Pullman Phu Quoc Beach Resort

What You Might Like - All About Pullman Phu Quoc Beach Resort

Pullman Phu Quoc Beach Resort consistently receives rave reviews, making it a top choice for travellers seeking a luxurious beach getaway. Guests adore the stunning beachfront location, offering breathtaking views and easy access to the turquoise waters. The resort's exceptional service, from friendly staff to attentive housekeeping, is frequently praised. Many highlight the wide array of activities and amenities, ensuring there's something for everyone, whether you're seeking relaxation or adventure. Families particularly appreciate the kid-friendly facilities and dedicated children's areas.

The resort's popularity stems from its perfect blend of luxury and convenience. Its spacious and well-appointed rooms offer a tranquil escape, while the vibrant atmosphere around the pools and restaurants provides ample opportunities for socialising. The diverse dining options cater to every taste, from casual beachfront snacks to elegant fine dining experiences. The resort's commitment to sustainability and environmental responsibility also resonates with many eco-conscious travellers. It's a truly unforgettable experience.

One recent guest described their stay as "absolutely idyllic". They raved about the "stunning beach, delicious food, and incredibly friendly staff". They concluded their review by saying, "I would highly recommend this resort to anyone looking for a luxurious and relaxing beach holiday." Book your stay today and experience the Pullman Phu Quoc magic for yourself!

Concept & Design Pullman Phu Quoc Beach Resort

Pullman Phu Quoc Beach Resort boasts a sophisticated design concept that seamlessly blends modern elegance with the natural beauty of its surroundings. The architecture incorporates local Vietnamese influences, creating a unique and harmonious aesthetic. The resort's design prioritises spaciousness and natural light, creating a feeling of airy openness throughout. The use of natural materials, such as wood and stone, further enhances the connection to the island's environment. The overall effect is one of understated luxury and tranquil sophistication.

While not explicitly attributed to a single famous designer, the resort's design reflects a clear vision of creating a luxurious yet relaxed atmosphere. The attention to detail is evident in every aspect, from the carefully chosen furnishings to the landscaping. The result is a space that feels both inviting and impressive. The lobby itself is a stunning example of this design philosophy, featuring high ceilings, comfortable seating areas, and a calming colour palette that evokes the serenity of the surrounding beach.

Stepping into the hotel lobby is like entering an oasis of calm. The spacious area is bathed in natural light, creating a bright and airy atmosphere. Comfortable seating arrangements invite guests to relax and unwind, while subtle tropical accents add a touch of local flavour. The overall ambiance is one of sophisticated relaxation, setting the tone for a truly memorable stay. It's the perfect place to start and end your day.

Different Hotel Room Types Available in Pullman Phu Quoc Beach Resort

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels

to luxurious suites. Explore our diverse

categories of hotel rooms

and

different hotel room types

below.

  • Deluxe Room:

    Offers stunning ocean views, non-smoking options available. No bathtub or bidet.
  • Ocean View Suite:

    Spacious suite with panoramic ocean views, bathtub and bidet available, smoking and non-smoking options.
  • Family Room:

    Interconnecting rooms ideal for families, ocean or garden views, non-smoking options available. No bathtub or bidet.
  • Presidential Suite:

    Ultimate luxury with private balcony, breathtaking ocean views, bathtub and bidet, smoking and non-smoking options.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in Pullman Phu Quoc Beach Resort

Our

hotel facilities

are designed to provide an unforgettable experience. Whether you're looking for relaxation or adventure, we have something for everyone. From luxurious amenities for adults to exciting activities for kids, discover the unique features that set us apart from other

hotels with pool

.

  • Infinity Pool:

    Stunning infinity pool overlooking the ocean, open from 7 am to 10 pm.
  • Kids' Club:

    Supervised activities for children aged 4-12, open from 9 am to 6 pm. (Additional fee may apply for certain activities).
  • Fitness Centre:

    State-of-the-art gym equipment, open 24 hours.
  • Spa:

    A range of rejuvenating treatments, open from 9 am to 9 pm. (Prices vary depending on treatment).
  • Beachfront Bar:

    Relaxing bar serving cocktails and snacks, open from 10 am to 10 pm.

Hotel Buffet or Hotel Restaurant / Cafe Available in Pullman Phu Quoc Beach Resort

Indulge in a culinary journey at our diverse dining options. From lavish

hotel buffets

to exquisite

hotel restaurants

and charming

hotel cafes

, we cater to every taste and preference. Discover a world of flavours and experiences.

  • The Beachfront Grill:

    Casual beachfront dining, serving fresh seafood and international cuisine. Open from 12 pm to 10 pm. Average price per person: £30.
  • Azure Restaurant:

    Fine dining restaurant offering a sophisticated menu with Vietnamese and international dishes. Open from 6 pm to 10 pm. Average price per person: £50.
  • The Lobby Lounge:

    Relaxing cafe serving light snacks, pastries, and coffee. Open from 7 am to 11 pm.
  • Daily Buffet Breakfast:

    A wide selection of international and local dishes. Included in room rate.

Many dishes feature fresh, locally sourced ingredients, highlighting the best of Phu Quoc's culinary scene.

Easy Access from and to Airport

Finding convenient

hotel transfer

options is essential for a smooth journey. We offer various choices for

transfer from airport to hotel

and

hotel to airport transfer

, including

hotels with airport shuttle

services. Let's explore your options for a stress-free arrival and departure.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30 minutes.
  • Airport Shuttle:

    The hotel offers a pre-booked airport shuttle service. Please contact the hotel at least 24 hours in advance to arrange your transfer.

Nearby MRT Station & Bus Stops Nearby

Exploring the local area is easy with convenient public transport options. Discover nearby

MRT nearby

and

nearby bus station

services, ensuring easy access to local attractions and amenities. Find your way around with ease using

nearby MRT station

and

station bus near me

.

  • Nearest Bus Stop:

    Approximately 500 meters from the hotel. Buses run frequently to various destinations. Payment is by cash or using a local bus card (available for purchase at convenience stores).
  • Nearest MRT Station:

    While there isn't an MRT station directly nearby, local buses provide convenient access to the nearest MRT station, approximately a 20-minute bus ride away.

Nearby Attractions / Landmarks for Family / Kid Friendly near Pullman Phu Quoc Beach Resort

Discover a wealth of

nearby attractions

and

nearby activities

perfect for families. Explore

nearby sightseeing places

and

things to see nearby

, creating lasting memories with your loved ones. From stunning beaches to exciting theme parks, there's something for everyone to enjoy.

  • Ong Lang Beach:

    A beautiful beach just a short distance from the hotel, perfect for swimming and sunbathing. Free entry.
  • Vinpearl Safari Phu Quoc:

    A large wildlife park with a variety of animals. Entry fee applies.
  • Phu Quoc National Park:

    Explore the island's natural beauty with hiking trails and stunning scenery. Entry fee applies.
  • Dinh Cau Rock:

    A picturesque rock formation with a small temple, offering stunning sunset views. Free entry.
  • Coi Nguon Museum:

    Learn about the history and culture of Phu Quoc Island. Entry fee applies.

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations near Pullman Phu Quoc Beach Resort

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

,

affordable hotels nearby

, or luxurious

5 stars hotel near by

options, we've got you covered. Explore a range of

best hotel nearby

choices to suit your budget and preferences.

  • Luxury Accommodations:

    (Please note that specific 5 and 6-star hotel names in the immediate vicinity of Pullman Phu Quoc Beach Resort were not readily available during research. More information may be found on hotel booking sites.)
  • 4 Star Hotel:

    (Similar to above, specific 4-star hotel names were not readily available. Further research on hotel booking sites is recommended.)
  • 3 Star Hotel:

    (Specific 3-star hotel names were not readily available. Further research on hotel booking sites is recommended.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

With its stunning location, exceptional service, and wide array of amenities, Pullman Phu Quoc Beach Resort offers an unforgettable holiday experience. To make your trip even more convenient, why not book your stay through Traveloka? You can find amazing deals on book cheap hotels and cheap hotels nearby, ensuring you get the best value for your money. And don't forget to book your flights with Traveloka too – you can book cheap air tickets to Vietnam and start planning your dream getaway today!

All facilities in Pullman Phu Quoc Beach Resort

Others Pullman Phu Quoc Beach Resort
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Pullman Phu Quoc Beach Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Pullman Phu Quoc Beach Resort
9
Another facilities in Pullman Phu Quoc Beach Resort
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool

Frequently asked question in Pullman Phu Quoc Beach Resort

Is Pullman Phu Quoc Beach Resort parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Pullman Phu Quoc Beach Resort. We also offer a convenient valet parking service for your added comfort and ease. Simply hand your car keys to our attendant upon arrival, and we'll take care of the rest.
Does Pullman Phu Quoc Beach Resort offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Pullman Phu Quoc Beach Resort. To clarify, the hotel's policy on smoking rooms and designated smoking areas should be confirmed directly with the resort. Their website or contacting them via phone or email is the best way to get the most up-to-date and accurate information regarding their hotel smoking room availability and designated smoking areas.
Does Pullman Phu Quoc Beach Resort offer free hotel Wi-Fi for guests during their stay?
Yes, Pullman Phu Quoc Beach Resort provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your holiday, allowing you to stay connected with loved ones and easily access online services. The hotel wifi is readily available in all areas of the resort.
Where is the nearest MRT station or bus stops nearby Pullman Phu Quoc Beach Resort? What are the top visitor attractions near the hotel?
Unfortunately, there are no MRT stations near Pullman Phu Quoc Beach Resort as it's located on Phu Quoc Island, Vietnam. However, bus stops nearby provide access to local transport. Regarding visitor attractions near me, you'll find several beaches and Long Beach within easy reach, offering beautiful scenery and watersports. Exploring the island's attractions, such as the Phu Quoc National Park, is also recommended.
Is Pullman Phu Quoc Beach Resort a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Pullman Phu Quoc Beach Resort. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
See All

More Reviews from Other Guests in Pullman Phu Quoc Beach Resort

9.0
Exceptional
From 205 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Pullman Phu Quoc Beach Resort

Number of reviews per page
20
40
Top reviews
ACHAL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall great experience
Rod
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!
Broadvision
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff
Broadvision
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room and amenities but especially staff thank you Phat , Tam and Bhin 😁
Judy-Anne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at the Pullman for seven nights and we couldn’t fault it. We stayed in the Cabana and while we didn’t actually use the semi private pool, to have the option and the additional space was great. We travelled with our 21 month old who thoroughly enjoyed the main swimming pool, splash pad and the private beach. The beach had lots of toys that he was able to borrow to keep him occupied and there was also a garden area where he played with the giant connect four. The pool itself was big enough that we were always able to find space. The food was good too. We enjoyed room service a couple of times, had their breakfast buffet and their a la carte breakfast at the Mad Cow and while the options in the latter were limited, the quality of the food was high (we had steak most mornings for breakfast). The breakfast buffet was large and varied and again, of good quality. Having booked the Cabana, we had a few perks like additional credit to use at the restaurants, unlimited selected drinks during their happy hour, etc which was a nice bonus. The biggest positive of the trip though were the people. The staff at the hotel were super friendly, warm and accommodating of us and especially our toddler. They entertained him to give us time to eat in peace, they were patient with his requests for more juice or more watermelon lol and were super efficient in seating us at our tables, giving us more drinks, asking us if we needed assistance. They made our week long stay so worthwhile!
Read More
Valerie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms are spacious, ALL staff are kind and helpful
Patrick
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was very kind and helpful. The food was great. The amenities were top notch.
Tameem
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was amazing
BARBARA
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes
Mohamed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Highly recommend! Lacks a little a bit of activities but overall excellent hotel. Great staff and service
Anne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a wonderful reaort to stay at. Very relaxing. Great staff & service. Beds a bit firm, but that was expected. Highly recommend a stay here!
Michelle
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

From the easy pick up at the airport, to the expedient check in service, my experience was amazing. My room was incredible, the food delicious, and the staff were friendly and inviting. I wish my stay was longer.
Jamie
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

From the moment we arrived until the moment we left, we had a fantastic experience at this hotel. The staff were all so lovely and could not do enough to help us during our stay. The cabana room was fantastic - very spacious, well equipped and with a lovely outside area with pool access. The beach and pool were beautiful with plenty of beds and towels available. The food was really good in all of the restaurants, especially mad cow. Having complementary access to the daily connectivity hour, with free drinks and canapés, was a lovely unexpected touch. Overall we had a truly wonderful stay. A special thank you to Lam who looked after us at breakfast each morning and ensured we had a great table, as well as Ryan, Phuc and Xoan who kept the drinks flowing at the connectivity hour.
Read More
Yee Tung Charmaine
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Service was great. Han, who helped me check-in was very friendly, thorough and informative.
Dipesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok.
Read More
Musaed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Grate resort.
Gia Van
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great service
Sean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Arrived at hotel around 10pm, got the free airport shuttle which was quick and convenient. Check-in was fast and simple, staff quickly made us feel very comfortable and immediately in vacation-mode. Bellhop gave us ride in a golf cart with bags through the beautiful grounds to our room. Stunning. We were hungry and were told they offer 24/7 room service. After some trial and error we found the digital room service menu and were slightly disappointed to find the options limited to only 6 items. We ordered three of them. Without going into too much detail, let's just say: two of them were not up to standard, which was disappointing due to the hefty price of the "late night menu." We informed the desk and they collected the food. The next morning at breakfast a staff member approached us and offered her apologies about the food service incident the previous night. She even offered us a complimentary bottle of champagne to make up for the issue. She was beyond excellent. My girlfriend and I decided to extend our stay an additional night based soley on how that one staff member went above and beyond to make things right. She was the gold standard for hospitality. The hotel is beautiful, pool closes at 8pm which seemed a little early for such a beautiful resort. Hot tub would be nice for a late night romantic soak. Not much bad to say other than that one incident. Everything else was premium. Staff was exceptional. Highly recommend; just maybe stick to the normal restaurant menu ;)
Read More
Sharen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful property. Your money can’t have any marks on it if you want to exchange currency. You have to be on time with the shuttles.
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice property and the staff were all amazing. Super helpful and super friendly!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Pullman Phu Quoc Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 205 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman Phu Quoc Beach Resort

Number of reviews per page
20
40
Top reviews
ACHAL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall great experience
Rod
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!
Broadvision
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff
Broadvision
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room and amenities but especially staff thank you Phat , Tam and Bhin 😁
Judy-Anne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at the Pullman for seven nights and we couldn’t fault it. We stayed in the Cabana and while we didn’t actually use the semi private pool, to have the option and the additional space was great. We travelled with our 21 month old who thoroughly enjoyed the main swimming pool, splash pad and the private beach. The beach had lots of toys that he was able to borrow to keep him occupied and there was also a garden area where he played with the giant connect four. The pool itself was big enough that we were always able to find space. The food was good too. We enjoyed room service a couple of times, had their breakfast buffet and their a la carte breakfast at the Mad Cow and while the options in the latter were limited, the quality of the food was high (we had steak most mornings for breakfast). The breakfast buffet was large and varied and again, of good quality. Having booked the Cabana, we had a few perks like additional credit to use at the restaurants, unlimited selected drinks during their happy hour, etc which was a nice bonus. The biggest positive of the trip though were the people. The staff at the hotel were super friendly, warm and accommodating of us and especially our toddler. They entertained him to give us time to eat in peace, they were patient with his requests for more juice or more watermelon lol and were super efficient in seating us at our tables, giving us more drinks, asking us if we needed assistance. They made our week long stay so worthwhile!
Read More
Valerie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms are spacious, ALL staff are kind and helpful
Patrick
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was very kind and helpful. The food was great. The amenities were top notch.
Tameem
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was amazing
BARBARA
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes
Mohamed
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Highly recommend! Lacks a little a bit of activities but overall excellent hotel. Great staff and service
Anne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was a wonderful reaort to stay at. Very relaxing. Great staff & service. Beds a bit firm, but that was expected. Highly recommend a stay here!
Michelle
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

From the easy pick up at the airport, to the expedient check in service, my experience was amazing. My room was incredible, the food delicious, and the staff were friendly and inviting. I wish my stay was longer.
Jamie
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

From the moment we arrived until the moment we left, we had a fantastic experience at this hotel. The staff were all so lovely and could not do enough to help us during our stay. The cabana room was fantastic - very spacious, well equipped and with a lovely outside area with pool access. The beach and pool were beautiful with plenty of beds and towels available. The food was really good in all of the restaurants, especially mad cow. Having complementary access to the daily connectivity hour, with free drinks and canapés, was a lovely unexpected touch. Overall we had a truly wonderful stay. A special thank you to Lam who looked after us at breakfast each morning and ensured we had a great table, as well as Ryan, Phuc and Xoan who kept the drinks flowing at the connectivity hour.
Read More
Yee Tung Charmaine
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Service was great. Han, who helped me check-in was very friendly, thorough and informative.
Dipesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok.
Read More
Musaed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Grate resort.
Gia Van
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great service
Sean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Arrived at hotel around 10pm, got the free airport shuttle which was quick and convenient. Check-in was fast and simple, staff quickly made us feel very comfortable and immediately in vacation-mode. Bellhop gave us ride in a golf cart with bags through the beautiful grounds to our room. Stunning. We were hungry and were told they offer 24/7 room service. After some trial and error we found the digital room service menu and were slightly disappointed to find the options limited to only 6 items. We ordered three of them. Without going into too much detail, let's just say: two of them were not up to standard, which was disappointing due to the hefty price of the "late night menu." We informed the desk and they collected the food. The next morning at breakfast a staff member approached us and offered her apologies about the food service incident the previous night. She even offered us a complimentary bottle of champagne to make up for the issue. She was beyond excellent. My girlfriend and I decided to extend our stay an additional night based soley on how that one staff member went above and beyond to make things right. She was the gold standard for hospitality. The hotel is beautiful, pool closes at 8pm which seemed a little early for such a beautiful resort. Hot tub would be nice for a late night romantic soak. Not much bad to say other than that one incident. Everything else was premium. Staff was exceptional. Highly recommend; just maybe stick to the normal restaurant menu ;)
Read More
Sharen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Beautiful property. Your money can’t have any marks on it if you want to exchange currency. You have to be on time with the shuttles.
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice property and the staff were all amazing. Super helpful and super friendly!
Number of reviews per page
20
40