DoubleTree by Hilton St Annes Manor

My daughter has a fever, their staff is very helpful!

All excellent apart from this hotel no longer has a pool etc. This was not communicated to us at all beforehand, so we were disappointed as it was one of the main reasons for booking this hotel.

Double room was large and comfortable and very clean. Staff were friendly and helpful. Breakfast was great and 12 noon check-out was much appreciated. Having lunch in the garden on a sunny afternoon was very nice.Didnt get to use the pool or gym. Asked for a quieter room and got one overlooking tennis courts. A very nice stay. Lunch, in common with many hotels, was good but on the pricey side.

Perfect stay for the family. All very clean, staff lovely and very attentive. Just could do with a bit of a refurb, especially the health club. Had a lovely stay though, thanks!

The hotel room was excellent, the pool and gym were great, the breakfast was ok, the evening meals were appalling for the price. The food was no better than a Wetherspoons pub but more than double the price. Very disappointing.

Everything we required for a family of four with a good selection.

We are vegetarian so the breakfast menu was ok but not that vast for us. There were still great options. The staff were friendly and helpful. I think the rooms were clean but needed a bit of an upgrade in terms of things looking a bit old. Overall we had a great stay.

Clean room, good breakfast available with separate gluten free options.

The hot breakfast seemed to be dry due to being stood and the cooked mushrooms were heavily seasoned in pepper, (I have a reaction with pepper), the evening waiter was absolutely fantastic.

Great stay fab gym and pool one of the reasons we booked this hotel.

Pool area and facilities could have been cleaner,

La colazione è essenziale, poca scelta per una struttura del genere al prezzo pagato

The hotel let itself by not having a high chair for our 6 month old baby at breakfast. Breakfast was quite quiet yet they didn’t have more than 2x high chairs in the whole hotel. It meant we had to hold our baby while trying to eat breakfast. Shame, as we were looking forward to a nice breakfast where we could relax.

Very friendly and helpful staff, great breakfast, would definitely come back

Checkin was straight forward, we had a nice warm welcome from the staff. The reception area was nice and warm, and very well presented. Our room was a family room with a small balcony overlooking the woods. The room was warm, with some supplementary heating if needed. Nicely decorated, with 2 queen doubles, the bed linen was super soft and cosy. We slept very well. The bathroom was clean and had all the things you would expect to find in a bathroom. The dining area was very impressive, you choose to sit in the bar area, conservatory, or the dining room. Very nicely presented , the waiting on staff were very helpful. The evening menu was good and the food was cooked and presented nicely. There was also a children's menu. Breakfast was plentiful with a good selection of choice. Would have been a 5 star review except for the coffee stains on the wall in the bedroom,and dirty marks on the curtains. ( Attention to detail) Great stay would recommend for anyone visiting Legoland.

A warm welcome on arrival really helped.

The hotel room was comfortable and the staff in the hotel were polite. The breakfast buffet was great with a range of food and drinks. I booked the hotel because in the photos, the pool looked really nice and that was the reason I chose the hotel. We went to the pool once. It didn’t feel ‘heated’ as advertised and it was cloudy (perhaps with chemicals). The pool area is also quite tired and in need of some updating. The next time I wanted to use the pool, it was unavailable, despite being advertised as open that particular day and time. I am disappointed.

The staff are friendly and make our stay comfortable. I love going to the hotel.

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