DoubleTree by Hilton St Annes Manor

My daughter has a fever, their staff is very helpful!

Exceptional in all areas, the restaurant staff were especially outstanding. Mohammed made my family feel so welcome and nothing was to much. He made our evening meal extra special. Breakfast was brilliant with plenty of choice and was fresh and well topped up. Can't wait to visit again

Lovely breakfast, friendly staff

Nice comfortable room with everything you need, including a fridge, rarely seen these days. Very warm welcome at reception. Dinner was not bad, Above average for similar places. Breakfast was decent. Overall it was ok but there was just something missing which I can't quite put my finger on.

Spacious room with really helpful and friendly staff, way friendlier than anywhere we’ve ever stayed which means a lot when travelling with a family. Super comfy beds too. Bathroom looked brand new and breakfast was a great experience, not the semi frozen fruit l’ve experienced elsewhere. This place has a personal touch!

Staff, Dali and King and the bar staff are all brilliant, cookies and ice lollies for my son at reception is a great touch. Rooms are very spacious and well air conditioned, the grounds are great, very close to everything I need, shops and cinemas, parks all very close.

We had a brilliant experience. Everything was perfect and I slept like a baby. Breakfast was lovely. Staff were lovely. Everything was amazing. Can’t wait for our next stay

Great location for ascot only a short taxi journey away, quiet peaceful classy location

No AC , tired rooms. Helpful staff.

Note not all rooms have aircon and those that don’t only have cheap ineffective fans. Communal areas are also unbearably hot in the warm weather

Staff were all extremely poliite and friendly and nothing was too much trouble. Thank you

A decent hotel for a few nights stay to attend Ascot. As with most hotels in the UK thought that are based in older buildings, the recent heatwave meant the room felt stuffy, making it difficult to sleep. That being said, the staff were helpful and shower was fantastic. The hotel is within beautiful grounds, probably could do more with their incredible outside space, and also keep more on top of the cleanliness of the common areas.

Great stay, reception and bar staff were amazing and made the stay better, couldn’t do enough for me and my son, definitely will be visiting again.

Not a good choice with this price!

The nicest double tree I have stayed in

This hotel is always an excellent stay however, on this occasion the breakfast was cold and looked somewhat tired.

The staff deserve a better hotel, if it was not for the welcoming staff that will cater to all our needs we would not have stayed. The hotel is dated, dirty room and communal areas, the grounds outside are not looked after and the carpets are very dirty and there is no notice that the swimming pool is closed which is a huge shame.

Lovely room with air con and a fridge. Two good sized double beds and staff were friendly providing good service. The bathroom is a little shabby but clean. The breakfast was lovely and I would definitely stay here again and recommend.

Everything was ready upon arrival with nothing a problem with cot and sterilisation of our baby's milk bottles.

Evrrything