Novotel Liverpool Centre

Convenient and clean

I like the position of the hotel, it is convenient that I can go every sightseeing places by foot within a reasonable time period around 15-30 mins. I don’t like the cleanliness of the hotel, I feel it is a little bit dirty, I found a lighter under the bedside table, and some dirt around the toilet. I also found that there are some broken parts of toilet facilities. And when the box tissue is run out, the housekeeper does not refill it after tidy up the room in the second day.

We had a great stay and would definitely recommend it. The room was clean, comfortable, and well maintained, and the location was very convenient for getting around. Check-in was quick and easy, and the staff were friendly and helpful throughout our stay. Overall, it was a great experience, and we would happily stay here again.

Lovely hotel in a great location with safe and secure parking nearby . My only reason for not 5 stars is having the toilet separate from the bathroom / which would be ok if there was also a sink in there to wash hands without having to go into the bathroom

Great location with easy parking across the road. Check in and check out was fast and efficient. The executive room was quite large and comfortable. The bathroom was large. We had a nice dinner in the restaurant. Staff were very friendly and helpful.

Great hotel, staff, food, amenities, comfortable rooms, great night sleep. Right in the heart of Liverpool!

It was OK. Bed was comfy but the room could have done with a proper deep clean. Bathroom although seemingly clean on surface smelt like wee and we had blood on our curtains (we didn’t see this until the morning) - we would have asked to have moved rooms if spotted when we checked in. We were just in a rush at check in to drop bags and get to a concert. Location is good.

Nice, clean hotel. Very central for all amenities of the city.

Excellent location, near to city center and albert dock. Food is average

Lovely large clean room. Staff very polite & helpful. Swimming pool was great.

Clean room and good location.

Enjoyed the pool but television is playing up

Great location , nice clean room. The toilet door didn't lock or close properly and separate from the bathroom so had to walk round to wash hands, not ideal. Staff were nice and helpful and bed was comfy.

The room was very clean and big enough for us and our toddler, although i don't see how it could sleep 5. The facilities offered in the room were also great, for example there wasn't just tea and coffee, there was also a coffee pod machine, but i would have also liked to have seen hot chocolate. There were also little extras in the bathroom such as a shaving razor, toothbrush (but no toothpaste) and a little sewing kit. I also noticed in the bathroom that there was a sign saying to hang your towels up if you didn't need them changed but this sign is small and i didn't see it until my 2nd day at the hotel. I also liked the size of the TV, but was a bit annoyed that it didn't have all the freeview channels or Netflix available and it was an hour behind. I also thought it was odd that the bins in the room didn't have bin liners and i The hotel also came with a small swimming pool, sauna and gym but we weren't properly told how to book it. The breakfast also offered a really big buffet, but i would have preferred the hot food to be served fresh. And i think the evening meal was a bit expensive.

Nice hotel, great location had a very enjoyable stay.

Gute Lage und ideal um vieles zu Fuss zu erleben

The staff were welcoming and polite at all times. the rooms were very clean and comfortable, our bed was big an very comfortable too. I especially loved the shower as had lots of pressure and the toiletries were from Rituals and smelled lovely! the swimming pool and the gym were exceptionally clean. The only thing that would improve the experience would be the pool water being a bit warmer and having a jacuzzi. Breakfast was nice with plenty options. It could not be better located, it was perfect to visit all attractions, only short walk to the docks, bars and shops, etc. I will definitely stay again on my next trips to Liverpool!

Great central location for all the shops and sights. Lovely friendly staff on reception. Room was good with a comfy bed. The swimming pool was a hit with the family. Great selection of breakfast items, the kids loved making the mini pancakes! Great value for a Tuesday night!

An excellent stay at the Novotel hotel in Liverpool. Great central location and the parking next door in the locked car park was handy! The hotel was clean, tidy and everything was well-maintained. The room was an excellent size and such a great layout, having the toilet and shower rooms separate. Good swimming pool and overall an excellent hotel.

On the 8th floor in an executive room and no air con. Had to keep the window open as it was so hot not much sleep as outside was noisy