Royal Whitby

Very old hotel, room condition is not good. TV is not working. Only location is good to go to Harbour.

Staff were excellent. Only real negative was the hotel being renovated which caused some issues.

Great character hotel on the cliffs overlooking Whitby. Newly refurbished rooms. Good atmosphere in bar and restaurant

Clean room,comfortable bed no view, very basic, old heater no central heating . Basic shower. Cleaner only dropped towels in didn’t make bed or clean around. Even tho I requested it. Staff could be better. Reception team ok. Restaurant staff not great. Bar staff ok .. I asked for decaf tea and coffee he says they didn’t have it. The restaurant did . They should know these things .. doesn’t cost the earth. Lift tiny but working and new. Property starting to look nice.

Great location with the cliff walk across the road. It was fine, but under renovation so the "view" I paid for was blocked and the lobby had some construction going on. The room was ok, but dated and a little musty. It's what you'd expect in an old seaside town - old motel that's being updated, but has seen better days

Not quite got to decorating in the room we stayed in this time which was a shame and the portable heater didn’t work

Hotel is currently undergoing renovations so it was quite noisy sometimes. Our room was dated but clean. Unfortunately we were right next to the corridor door so you could hear people going through and letting it bang morning and night. The breakfast was ok, buffet style full English, cereals, some fruit, pastries and toast. During the weekend they kept running out and not quick at keeping up with replacing items, the week days were better. We went out to eat every evening so cannot comment on the meals. Note there is very limited parking for such a big hotel which you have to prebook. We weren’t aware of that until a day or so before arriving so weren’t able to book. But i have a blue badge and was able to park for free outside on the road. It was very busy at and of sept so it must be impossible during the holiday season. Free wifi, tea and coffee in room, hairdryer, towels, extra pillows, hand wash and body wash in dispensers on wall. Most of the shops are on the east side, and there are lots of steps and slopes to get to them, or you can drive as there are plenty of disabled spaces. At the top of 199 steps is the abbey, which costs to go in, but you can use the cafe and shop for free. There is also an amazing micro brewery which was great in Sunday to sit outside and they had a band playing. Again you can drive round to this. The old town shops are lovely to walk around. There is a Whitby tour bus that travels around but we didn’t use, just saw it a lot!

Convenient location. Nice room and clean. Street parking which turned ou to be cheaper than the hotel's own parking of which there are very few spaces but this was not communicated at booking. We were lucky to find a space in front of the hotel so all turned out fine. Try and get a sea view rather than the car park! Reception area dark and tired and rather small. Staff not over friendly!

The hotel was in mid refurbishment when we were there. The hotel bar (Fat Badger) was the best hotel bar I've seen. Be aware that the "cosy double room " option was obviously a single room with a double bed, which was up to the wall at one side, and would be unsuitable for older couples or people with mobility issues. Great views, but a climb from the harbour.

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The Royal is large traditional hotel that is undergoing renovations to bring it up to date. the work is ongoing but did not affect the enjoyment of our stay. It was warm,well equipped and we had a good breakfast.

The hotel is undergoing some improvements but the stay was still perfect

The parking was expensive all around, hotel being renovated painted black. Breakfast was given sandwich plates to put your breakfast on. Never had this before always dinner plates. I won't be going back to this hotel. Not recommended.

Other than a lick if paint the room I was given was decent with a great view if the sea and the Abbey Staff were very helpful with my requests, WiFi was immediate and no lag

The reception staff are not friendly at all and the car park was very rough the shower was so small had a job getting in and out

Had a great stay at the Royal Whitby. Wonderful views of the abbey and harbour. Easy to walk to the harbour and the abbey if you want to try the 199 steps. Lots of great seafood restaurants nearby. A stop in the Whitby tour bus outside too, which will take you to the abbey if you don't fancy the walk

This was our second stay there in a week. The first two nights were great with a decent room with a sea view (room 242) as paid for. We decided to therefore go back again later in the week and although we paid for the same type of room we were stuck around the side of the hotel in a room (room 312) that was terribly musty- to a point that when you entered it was hard to breath. The decor in the bathroom was horrible and the shower was so small that it was impossible to move. This room is certainly of a poor standard and I think dangerous from a health perspective for elderly people. Was due to stay 2 nights but left after 1 as we couldn’t stay there any longer…

Cant wait to see the rooms after they have been refurbished if there to the same quality as the bar reception and restaurant areas

On arrival we entered the room and found it to have a strong smell of drains. On reporting this to reception the staff couldn't do enough to apologise and find us a new room. This did not affect the stay we had and can't wait to go back

Huge hotel on the sea front. Great views . Food very good , very good breakfast choice. Room 8/10 . Staff very helpful. Would definitely go back there again.