慕尼黑拜爾波斯特索菲特酒店

近中央車站，步行2分鐘就到 整潔，有冷氣，水壓足夠

The hotel is luxury, amazing, huge. The service is great. Starting from front office to housekeeping. Everyone is so friendly, welcoming. Hotel is clean, new, room is spacious, has all the amenities you need. Food is great. Amazing SPA. Loved it, and the pool is beyond great. Gym has all you need for functional training. Hotel is located near railway station, walking distance to Marienplatz, perfect. Highly recommended.

It was a beautiful property but my room was extremely hot to the point of being uncomfortable. The breakfast was really good though.

We recently stayed there for five nights while visiting Munich with my wife. It’s a beautiful hotel, and no matter the time of year, don’t forget to bring your swimsuit so you can enjoy the wonderful spa. The location is excellent—within walking distance of Marienplatz and all the main attractions.

Just a beautiful place you feel like staying forever!

Único inconveniente foi o ar condicionado que não permitiu o resfriamento adequado para mim. Apesar de ser inverno eu sinto calor dentro do quarto fechado.

O ar condicionado do quarto não permite que o ambiente fique fresco, uma vez que como está no inverno acham que todos sentem frio dentro do quarto também

I hope this review benefits to all planning to book this hotel. I confirm that this following information is true without any bias to anyone. 1. The front desk always deny my request, I already put in the reservation that I need a hard pillow for each one. I booked 2 rooms for 4 people. They didn’t do it. The front desk said please tell housemate. Then I told the housemate, she said please call front desk. I kept requesting and got the pillows on 2 nd night. 2. The hotel claims 5 stars while the front desk told us the complementary water is just 1 bottle a day. Such front desk was the guy who did check in for my family on 28th of December 2025. 3. The housemate didn’t vacuum room floor. I stayed in this hotel 5 nights. Neither night was vacuumed. Lots of hair on it. I noted her to do but nothing changed. 4. This hotel is so dirty. They provided us dirty coffee mugs with coco left on it. 5. The service of hotel was just 2 stars in my opinion. 6. After I checked out I report this claim to the Accor representative. One agent replied and said sorry for it, beside offered me credit to compensate. It was so ridiculous such agent disappeared and not contacted me again. So if you are looking for a fine hotel, I wouldn’t recommend this one at all. Sincerely Chalerin

Bellissima stanza,l'unica pecca la mancanza di finestre per cambiare l'aria.Personale molto gentile.Colazione di qualitá e abbondante.Ottima posizione.

中央駅に隣接した素晴らしい立地で、路線が集中しておりどこに行くのも便利 郵便局の古い建物をリノベーションした内装もモダンで豪華さを感じさせる 設備、朝食も大都市ので高級ホテルらしく素晴らしい

Beautiful and classy hotel. Clean and spacious room. Friendly staff.

Everything is good

Very accommodating and respectful.

This would have been 3 stars or less had it not been for the amenities and staff kindness. The check in was supposed to be prioritized when we arrived early, but they could not accommodate an early room. However when we arrived again at the normal check in time, the room still was not ready and we waited an additional hour before it was ready which was difficult because have two young children and had to entertain them in the bar area since it was too cold to play outside. But they gave complimentary drinks and the room was fantastic when it became ready. Turndown service and the quality/cleanliness were top notch.

Excellent stay in Munich Sofitel, staff at reception were friendly and efficient and breakfast had a good variety. Best part is the fact that it's literally beside the Munich Central train station. Room was very good sand had everything we needed. Somewhat luxury, although there's no turn down service at night. TV channels - had English news and NHK which was great as that meant we weren't stuck with just German programmes. Didn't use the pool or spa because it was filled with families and screaming kids which put us off, but it wasn't our main objective to use the spa facilities at Sofitel anyway. Have to minus off a star because the body lotion wasn't replenished and was empty. For a 5 star hotel you wouldn't expect this kind of slip up.

O preferido em Munique. Hotel excelente, otimo serviço e equipe 10. Instalações sempre impecaveis.

Zimmer und Personal sehr angenehm.

Das Zimmer war sehr schön. Das Frühstück ebenfalls zu unser Zufriedenheit und das Personal sehr bemüht. Das große Problem ist das Housekeeping. Als wir um 15:30 Uhr einchecken wollten, musste an der Rezeption langwierig hin und her gebucht werden, da unser ursprüngliches Zimmer noch nicht sauber war. Am Tag darauf haben wir an der Rezeption eine starke Verschmutzung im Bad reklamiert. Es sah aus, als hätte jemand Zahnpasta an die wand gespuckt. Unsere Reklamationen wurden angenommen. Es gab gratis Drinks und Frühstück. Geputzt war die Verschmutzung im Bad bis zu unserer Abreise leider nicht. Nichts desto trotz haben wir uns wohl gefühlt, verlassen das Haus aber mit gemischten Gefühlen.

Very clean

Wir haben im Sofitel München übernachtet und das Hotel hat grundsätzlich eine gute Basis, aber der Service hat unseren Aufenthalt leider deutlich beeinträchtigt. Beim Check-in mussten wir rund 15–20 Minuten warten, und auch danach war es bei jedem Anliegen wieder dasselbe: Weil Zimmerservice und Reinigung telefonisch nicht erreichbar waren bzw. niemand abnahm, blieb einem nichts anderes übrig, als erneut an der Rezeption anzustehen und wieder zu warten. Ein Concierge-Service war für uns praktisch nicht vorhanden. Zusätzlich hat im Zimmer Duschschaum/Duschgel gefehlt. Insgesamt entsteht der Eindruck eines spürbaren Personalmangels, den man als Gast leider direkt zu fühlen bekommt. Schade, denn mit besserer Erreichbarkeit und ausreichend Personal könnte das Erlebnis deutlich hochwertiger sein.