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帕拉西奧德梭拉盛美利亞飯店
度假村
正在為您尋找房間…
8.8
/10
非常好
共 505 則評論
客人对住宿的评价
Adama
10.0
/ 10
Planning to go back… had a fantastic time with family. Enjoyed every meal, hotel staff were amazing
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Alma
10.0
/ 10
Tuttoo ok struttura bella e elegante cibo molto buono piscina meravigliosa consigliato achi vuole stare in vero relax
..
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Shareen
10.0
/ 10
The hotel was stunning everywhere was nice and clean, only thing I experienced was lack of vegetarian or continental options
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在該地區
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Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guía de Isora, Santa Cruz de Tenerife, Canary Islands, Spain, 38686
主要設施
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此住宿提供的设施
室外游泳池
水滑梯
池畔酒吧
網球場
射箭
運動場
排球
遊戲室
洗衣服務
停車處
健身中心
行李寄存
電梯
花園
帕拉西奧德梭拉盛美利亞飯店周圍有什麼
Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guía de Isora, Santa Cruz de Tenerife, Canary Islands, Spain, 38686
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General
Near Centro Cultural Alcalá
Location
Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Centro Cultural Alcalá - 0.5 km / 0.3 mi
Tenerife Beaches - 0.5 km / 0.3 mi
La Jaquita Beach - 0.6 km / 0.4 mi
Alcala Beach - 0.6 km / 0.4 mi
Playa de Baja Larga - 0.9 km / 0.6 mi
Playa de los Topos - 1.1 km / 0.7 mi
Playa la Carrera - 1.4 km / 0.9 mi
Playa de Punta Blanca - 1.5 km / 0.9 mi
Playa de los Tarajales - 2 km / 1.2 mi
Playa de Fonsalía - 2.6 km / 1.6 mi
El Varadero - 2.7 km / 1.7 mi
Arena Beach - 3.2 km / 2 mi
Playa San Juan - 3.6 km / 2.3 mi
Playa Chica - 4.2 km / 2.6 mi
Ocean Explorer - 6.5 km / 4.1 mi
The nearest airports are:
Tenerife South Airport (TFS) - 37.6 km / 23.4 mi
La Gomera (GMZ) - 100.4 km / 62.4 mi
The preferred airport for Gran Melia Palacio de Isora is Tenerife South Airport (TFS).
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a waterslide. This Mediterranean resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guia de Isora? This resort has 12917 square feet (1200 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at Pangea Food Market, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Stay in one of 604 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
帕拉西奧德梭拉盛美利亞飯店所有設施
住宿设施
- 室外游泳池
- 水滑梯
- 池畔酒吧
- 網球場
- 射箭
- 運動場
- 排球
- 遊戲室
泳池
娛樂設施
健身中心
多功能廳
公共空間
兒童和寵物
- 托兒服務（收費）
- 兒童設施
適合家庭的設施
- 兒童俱樂部
- 兒童遊戲
- 兒童泳池
食物和飲料
- 池畔酒吧
- 早餐
- 小吃店
要做的事情
- 室外游泳池
- 土耳其浴
- 沙灘傘
- 溫泉
- 花園
- 海灘毛巾
- 健身中心
- 泳池涼亭（另收費）
- 水滑梯
- 海灘日光躺椅
- 泳池日光躺椅
連接性
- 免費 WiFi
一般的
- 宴會
- 舞廳
- 接待廳
- 停車處
- 陽台
公共設施
- 咖啡廳
- 電梯
- 無菸區
- 保險箱
飯店服務
- 洗衣服務
- 多語言服務人員
- 婚禮服務
- 行李寄存
- 行李員
- 24 小時前台接待
- 服務台
商務設施
- 商務設施
- 會議室
附近設施
- 禮品店
- 商店
- 美髮沙龍
- 自動櫃員機/銀行服務
體育和娛樂
- 遊戲室
- 排球
- 運動場
- 射箭
- 網球場
帕拉西奧德梭拉盛美利亞飯店住宿政策及一般資訊
重要提示
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
入住/退房時間
入住：
從 15:00
退房
前 12:00
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children
- Self parking fee: EUR 15 per day
- Pet fee: EUR 80 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Ecostars, Professional property host/manager, No rollaway/extra beds available, By ocean
一般資訊
熱門設施 | |
入住/退房時間 | 从 15:00 - 到 12:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
帕拉西奧德梭拉盛美利亞飯店的可用房間 | 604 |
在帕拉西奧德梭拉盛美利亞飯店的樓層數 | 5 |
另一設施在帕拉西奧德梭拉盛美利亞飯店 | 托兒服務（收費）, 兒童設施, 兒童俱樂部, 兒童遊戲, 兒童泳池 |
帕拉西奧德梭拉盛美利亞飯店常見問題
正常入住和退房時間是帕拉西奧德梭拉盛美利亞飯店？
在帕拉西奧德梭拉盛美利亞飯店的標準入住時間從從 15:00開始最晚退房時間為前 12:00
帕拉西奧德梭拉盛美利亞飯店提供早餐嗎？
是的，帕拉西奧德梭拉盛美利亞飯店提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of 帕拉西奧德梭拉盛美利亞飯店?
帕拉西奧德梭拉盛美利亞飯店 is a 5.0-star hotel.
How many floors does 帕拉西奧德梭拉盛美利亞飯店 have?
帕拉西奧德梭拉盛美利亞飯店 has 5 floors.
How many rooms are available at 帕拉西奧德梭拉盛美利亞飯店?
帕拉西奧德梭拉盛美利亞飯店 has 604 rooms in total.
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更多其他客人的評論帕拉西奧德梭拉盛美利亞飯店
整體評分與評論 Gran Melia Palacio de Isora
其他來源 (505)
8.8
非常好
來自 505 則評論
清潔度
9.0
房間舒適度
9.2
地點
8.0
服務與設施
8.8
排序方式
最相关
偏好設定
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旅行者評論 Gran Melia Palacio de Isora
每頁評論數
20
40
精選評論
Sara
家庭
10.0
/10
696 幾週前評論
Hotels.com verified review
酒店整体感觉很舒服，尤其是它的海水泳池还有酒店工作人员的热情服务都堪称一流
Adama
10.0
/10
14 幾週前評論
Expedia Group verified review
Planning to go back… had a fantastic time with family. Enjoyed every meal, hotel staff were amazing
Hege
10.0
/10
16 幾週前評論
Hotels.com verified review
Spektakulært infinity pool
Alma
10.0
/10
24 幾週前評論
Expedia Group verified review
Tuttoo ok struttura bella e elegante cibo molto buono piscina meravigliosa consigliato achi vuole stare in vero relax
..
Shareen
10.0
/10
24 幾週前評論
Expedia Group verified review
The hotel was stunning everywhere was nice and clean, only thing I experienced was lack of vegetarian or continental options
John
與親友同行 家庭
6.0
/10
28 幾週前評論
Hotels.com verified review
We have stayed here many times before but this was the first time we were disappointed with our visit. The property itself is good with comfortable rooms and a lovely outdoor pool. However, the service fell below what we would expect at this price point and based on our previous experiences. Each day at breakfast, we were not offered coffee as before, and had to make it ourselves. At one evening meal, we had to get a high chair for our baby ourselves despite asking the staff for it 3 times. I had arranged with the staff for a cake and candle for my wife's birthday in advance and this did not happen. I brought this to guest experience the next day who promised they would make sure it happened that night. It did not. We brought up all these issues on check out and were promised a phone call from a manager that day which again did not happen. We were left very disappointed with the level of service from an expensive resort and we will not be going back.
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Amirpouya
與兒童同行
10.0
/10
32 幾週前評論
Expedia Group verified review
Staff are super kind
Room was clean
Bar too expensive ( 6 euro for a cup of tea, $16 euro for frozen drinks) for no reason while you are already paying for 5 star hotel stay
Jane
與伴侶同行
6.0
/10
34 幾週前評論
Hotels.com verified review
Couldn’t fault the staff or the property, restaurant booking was difficult and frustrating, menus limited. Pool areas lovely, as was the room. The worst thing however were entitled rude guests, I feel for the poor staff having to deal with them. Just because you have a bit of money to afford nice places doesn’t mean you have to behave badly! One particular woman needed a personality transplant, all she did was moan and walk around with a miserable face!!
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Alejandro
閒暇 與兒童同行
10.0
/10
39 幾週前評論
Expedia Group verified review
Hemos pasado 3 noches increíbles en este hotel. Éramos una familia de 8 y reservamos 3 habitaciones.
El hotel es muy grande y cuenta con unas instalaciones increíbles y con muchos rincones para encontrar tu lugar favorito.
El personal es lo que hace que este hotel sea tan especial. Un gran equipo que se han volcado en organizarnos unas vacaciones idílicas, reservando los restaurantes y sabiendo aconsejarnos a la perfección lo mejor para nuestro grupo.
Contar con el Red Level de Melià para familias fue una sorpresa y es muy recomendable.
Los alrededores del hotel y el pueblo de Alcalá están muy bien. Ir a ver los atardeceres cada día es casi obligatorio.
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otto
業務
10.0
/10
39 幾週前評論
Hotels.com verified review
szoba, nagy medence, etterem
Eeva
與親友同行 家庭
8.0
/10
40 幾週前評論
Hotels.com verified review
Lasten uima-allas ja urheiluaktiviteetit
Tulio
與親友同行 與朋友同行
4.0
/10
43 幾週前評論
Hotels.com verified review
Equipe mal treinada e confusa, reservaram a nossa mesa no restaurante errado e não conseguiram resolver a situação. O sistema de reserva de restaurantes do hotel só libera a reserva com 48h de antecedência, e alguns não tem disponibilidade, ou seja, nos primeiros dois dias da hospedagem não conseguimos reservar o restaurantes (e a reserva é obrigatória). Tinham muitas pombas no restaurante do buffet, que ficavam circulando entre as mesas e voando perto da comida. A qualidade da comida dos restaurantes, no geral, é ruim. Alguns funcionários são muito mal educados e grosseiros, principalmente a garçonete Nati do restaurante Agave. A sauna e a piscina do spa também só podem ser acessados pelos hóspedes mediante reserva, e só havia disponibilidade para 3 dias após a data solicitada. Alem disso, o hotel cobra para a utilização da sauna.
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Dominika
閒暇
8.0
/10
45 幾週前評論
Expedia Group verified review
Fine resort, just uncomfortable beds
Nok
閒暇 與兒童同行
6.0
/10
45 幾週前評論
Expedia Group verified review
So as an overall, we think the hotel is very nice. The setting, swimming pool, facilities are good. The reason why we only gave it 3/5 stars is because I think there are a few things lacking. Our stay includes the breakfast, the variety is good but the quality could be better. Some things were good but others like the sausages and bacon are not of great quality. The other thing is that the staff are not that well train, some were good and others pretty bad. the cleaning of the rooms are generally not very clean. The hotel has a lot of potential and if they get the staff more well trained overall and improve the food quality then it would be much better. Although we went to oasis restaurant, the food was very good
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Lok
閒暇 與兒童同行
6.0
/10
45 幾週前評論
Expedia Group verified review
The room cleaning was a bit average. After cleaning each day, floors are still dirty. Noticed they don’t hoover but instead uses a mop which looks rather dirty. After clean, floors still makes my feet dirty. Breakfast has good variety but quality not great but overall ok.
Staff not trained well, some are good but general saying hi when they see you not always the case. Staff doesn’t always know things and answer your questions.
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Michael Andreas
閒暇 與伴侶同行
10.0
/10
48 幾週前評論
Expedia Group verified review
Allgemein ist das Hotel sehr empfehlenswert.
Wenn man sucht, findet man immer etwas zu kritisieren. Auch hier ist nicht alles perfekt… wir haben uns sehr wohl gefühlt und würden dieses Hotel für einen erholsamen, angenehmen Aufenthalt weiterempfehlen.
Die Zimmer sind groß und gut ausgestattet, die Anlage ist sauber und gleicht zum Teil einem Park mit Palmen und verschiedene andere exotische Pflanzen.
Die Abendunterhaltung leidet ein bisschen bedingt durch die Architektur des Atriums mit (zu) vielen Wasserspielen, was sonst einen schönen optischen Eindruck hinterlässt.
Die Preise in den Restaurants fand ich zu hoch. Es gibt aber viel Auswahl: Italienisch, asiatisch, mexikanisch…
Für Spa haben wir keine Zeit mehr gehabt, werden aber Aufpreispflichtig viele Anwendungen angeboten.
Familien mit Kindern werden gut von den „Adults“ getrennt. Ein zusammentreffen findet dann beim Frühstücken… Extra Bereiche nur für Erwachsene sind ruhig und stressfrei.
Die Strandpromenade ist mit dem Areal durch eine „Schleuse“ verbunden. Es gibt Natural Pools und Sandstrände für das Badevergnügen im Meer, unweit des Hotels.
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David
與親友同行 家庭
4.0
/10
49 幾週前評論
Hotels.com verified review
Zimmer hatte Schimmel, wurde teilweise übermalt. Dass man eine Familie mit Baby in ein solches Zimmer einquartiert, ist nicht tragbar. Nachdem alle krank wurden, hat man uns in ein „besseres“ Zimmer geupgraded - direkt unter einem der Hauptstränge der Lüftung. Das Zimmer hatte eine Küche, welche komplett nutzlos war (kein Geschirr, keine Utensilien) und diverse Teile wie bspw. Türgriffe und Spiegel sind lose. Armaturen verkalk und/oder oxidiert.
Personal war teilweise sehr freundlich und aufmerksam, teilweise aber auch faul und abgelenkt. Die Leute von der Guest Experience und ganzen Promoter mit ihrem Gelabere rund um Melias Zweiklassen-Konzept („Red Level“, „Circle“) waren unausstehlich. Richtig unauthentisch, aufgesetzt und auf sehr unangenehme Art und Weise aufdringlich.
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Maurizio
與伴侶同行
10.0
/10
50 幾週前評論
Hotels.com verified review
Struttura ampia e molto accogliente. Servizio di ottimo livello, personale professionale e preparato.
Dmitri A.
閒暇 家庭
6.0
/10
51 幾週前評論
Expedia Group verified review
Overall I would rate this property at 3.5 stars. Unfortunately, my wife and I were not overly impressed with a property condition, restaurants variety including table reservation system, lack of personal touch in terms of service, room location, limited options in terms of entertainment, level of prices. Having said that, location is perfect, front desk staff were very helpful.
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Terence George
閒暇 與伴侶同行
8.0
/10
53 幾週前評論
Expedia Group verified review
Well run facilities across the whole site
每頁評論數
20
40
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