Hotel Luzernerhof

酒店设施比较老旧，没有空调只有电扇。就是位置好，离火车站6分钟路程，去景点，吃饭方便

Excellent!

The location is convenient as it just takes few minutes walk to train station and close to supermarket. The room is a bit small ( originally I book a twin room but turn out there are 3 beds in the room…)

我在琉森訂的房型是雙人房，要求的是加大單人床。實際給我的房間確是在單人房裡硬擠進2張一般單人床後，連走道幾乎沒有。Expedia 似乎是拿單人房賣雙人房的價錢給顧客，這樣真的不好。

The room is big. But there is a wide gap underneath the door of shower room and the floor fully get wet after a shower. The design of the shower glass is a big mistake

Generally good.

飯店老舊、價格又貴

酒店的位置一级棒， 干净整洁的房间， 尤其床很舒服。下次去琉森，还是住那里。

Although the boss and staff have good help, the room is noisy even closed all windows. The buffet breakfast are all cold cuts and few selections. Parking fee needed to pay CHF 30 per day is very expensive then other areas in Swiss I lived.

Staff was very helpful and friendly. Hotel was clean and tidy, if a bit less up to date than other nearby hotels. Great location close to everything. No AC but room stayed fairly comfortable overnight with a fan. Don’t expect every amenity but a very comfortable, basic hotel.

Good hotel in the centre of Luzern. Staff was very friendly and helpful. Would stay here again.

The hotel is in a great location, but it is very noisy at night, and the beds uncomfortable. There is no air conditioning, so the rooms can get very hot during the summer. On the positive side, the hotel staff were very friendly and helpful.

I had to wait a while until my room was ready which was okay but not the worst part, the towels were clearly dirty so were the sheets, I don’t know what chemicals they use to wash them but I was breaking out terribly all over my cheek where the pillow was. Also I had someone knocking at my door at 9.30 while I was getting ready to leave and clearly busy, I don’t tend to leave negative reviews but this was one of the worst stays I’ve ever experienced in my life.

Lovely hotel but if it’s hot it’s unbearable at night. No air con. Some of the charging sockets in the room didn’t work. Friendly staff. Breakfast was ok.

terrific location, good sized room and very helpful staff

We spent 4 nights at this hotel, having chosen it because of its proximity to the lake and the old town. While it's good in that respect, it unfortunately made for a very noisy stay, with traffic noise abating only slightly during the small hours. The glazing provides very poor sound insulation. The weather was very warm and it was stifling in the room, there being no air conditioning and the provided fan being noisy and innefective. So we never had a decent sleep. The room itself was clean and comfortable and we even had a narrow view, between streets, of the lake and mountains. There was no fridge, which we would have expected. There was no noise from adjacent rooms or in the corridor. The staff at Reception were very pleasant and helpful, those in the breakfast room less so; our request was either forgotten or ignored. Breakfast was adequate but rather boring and exactly the same each morning; not strictly true as there was no juice or fruit on our last day! Overall we were disappointed with our stay and found it very poor value for what was offered. We wouldn't recommend it.

Very close to everything Staff so kind

Bel hôtel, chambre propre, personnel très sympathique !

The location of the hotel is unbeatable- right in the center of old town with ready access to all modes of transportation Staff were very helpful especially Hussein who was very knowledgeable and helped us with trip planning They could do better with coffee and tra in the room though.

The property is excellent in location and cleanliness. Staff is helpful. The thing is needed is the air conditioner. Breakfast I don’t know we didn’t have it because we left for early flight.