Does Grotto Bay Beach Resort have parking?

Yes, Grotto Bay Beach Resort does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Grotto Bay Beach Resort?

Traveloka users who have stayed at Grotto Bay Beach Resort have praised its Service and Facilites, Cleanliness, Room Comfort.

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Grotto Bay Beach Resort

Name: Grotto Bay Beach Resort
Address: 11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04, 11 Blue Hole Hill, Hamilton, CR04, Bermuda
Rating: 9

Resorts

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9.0

/10

Exceptional

1,003 reviews

What Guests Say About Their Stay

Stefanie

10.0

/ 10

We were so impressed by this resort. The staff were amazing and the hotel was great. We were so surprised by the accommodations and the all inclusive is great.

James

10.0

/ 10

The Caves, the Beach, the Lobby, the Restaurant area, and the spa were very nice. We enjoyed the property, but next time we would ask to not be in the St. George’s Building because of the extra steps.

Allison

10.0

/ 10

The property was a bit dated, but very nice. The decor was lovely, seating areas comfortable, the food was excellent and the service even better. The room was clean and the housekeeping staff friendly and attentive. The only bit I have is that the bathroom in the room was small and not what I would have expected from a hotel of this caliber.

In the Area

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11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04

Main Facilities

This accommodation offers:

Jet ski

Outdoor pool

Diving

Private beach

Waterslide

Poolside bar

Bicycle rental

Laundry service

Parking

Fitness center

Luggage storage

Garden

Children games

Staying at Grotto Bay Beach Resort is a good choice when you are visiting Hamilton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Grotto Bay Beach Resort

11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04

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Discover More About Grotto Bay Beach Resort

General
Near Blue Hole Park

Location
With a stay at Grotto Bay Beach Resort in Hamilton Parish, you'll be on the waterfront, just a 1-minute walk from Blue Hole Park and 7 minutes by foot from Crystal Caves. This beach resort is 11.9 mi (19.2 km) from Horseshoe Bay and 20.9 mi (33.7 km) from Royal Naval Dockyard.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Blue Hole Park - 0.1 km / 0.1 mi
Crystal Caves - 0.6 km / 0.3 mi
Tucker's Point Golf Club - 3.5 km / 2.2 mi
Shelly Bay - 4.4 km / 2.7 mi
Mid Ocean Golf Club - 4.7 km / 2.9 mi
John Smith's Beach - 5 km / 3.1 mi
Carter House - 5.2 km / 3.2 mi
Tucker House Museum - 6 km / 3.7 mi
Spittal Pond Nature Reserve - 6 km / 3.8 mi
St. Peter's Church - 6.1 km / 3.8 mi
Bermuda Perfumery - 6.1 km / 3.8 mi
Martello Tower - 6.1 km / 3.8 mi
Ferry Island Fort - 6.1 km / 3.8 mi
Ferry Point Magazine - 6.1 km / 3.8 mi
Windsor Beach - 6.1 km / 3.8 mi

The preferred airport for Grotto Bay Beach Resort is L.F. Wade Intl. Airport (BDA) - 2 km / 1.2 mi

Facilities
Treat yourself with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a complimentary water park and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamilton Parish? This resort has 6000 square feet (557 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining
Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 198 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Grotto Bay Beach Resort

Facility

Jet ski

Outdoor pool

Diving

Private beach

Waterslide

Poolside bar

Bicycle rental

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Family-friendly Facilities

Children games

Food and Drinks

Poolside bar
Breakfast

Transportation

Bicycle rental

General

Smoking area
Fireplace in lobby
Banquet
Parking
Terrace

Accessibilty

Accessible parking
Accessible path of travel

Business Facilities

Meeting rooms
Conference rooms

Nearby Facilities

Gift shop

Sports and Recreations

Diving
Jet ski

Kids and Pets

Babysitting with surcharge
Children facilities

Things to Do

Waterpark
Outdoor pool
Private beach
Entertainment for adults
Outdoor facilities
Beach umbrella
Spa
Garden
Fitness center
Waterslide
Beach sun loungers
Pool sun loungers

Connectivity

Free WiFi

Public Facilities

Coffee shop
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Accommodation Policy & General Information in Grotto Bay Beach Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grotto Bay Beach Resort	198
Number of floors in Grotto Bay Beach Resort	1
Another facilities in Grotto Bay Beach Resort	Children games, Poolside bar, Breakfast, Bicycle rental, Smoking area

Frequently asked questions about Grotto Bay Beach Resort

What is normal check-in & check-out time at Grotto Bay Beach Resort?

The standard check-in time at Grotto Bay Beach Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Grotto Bay Beach Resort provide breakfast?

Yes, Grotto Bay Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grotto Bay Beach Resort?

Grotto Bay Beach Resort has a 4.0-star rating.

How many floors does Grotto Bay Beach Resort have?

Grotto Bay Beach Resort has 1.

How many rooms are available at Grotto Bay Beach Resort?

Grotto Bay Beach Resort has 198.

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Grotto Bay Beach Resort reviews and ratings

Overall Ratings & Reviews Grotto Bay Beach Resort

Other sources (1,003)

9.0

Exceptional

From 1,003 reviews

Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

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Traveller Reviews Grotto Bay Beach Resort

Number of reviews per page

Top reviews

Stefanie

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

We were so impressed by this resort. The staff were amazing and the hotel was great. We were so surprised by the accommodations and the all inclusive is great.

James

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Allison

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Alan

with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Ideal for young families. All inclusive food plan is a good deal overall especially for the drinks. Some staff were super friendly and helpful, others totally rude. Very mixed results. On the plus side, very allergy friendly from a meal POV. Big minus: the enormous, fist sized cockroaches scurrying around right outside your door at night, and in our bathroom. Then you call housekeeping to complain and they basically give you an eye roll. All told a 2.5 - 3 star resort.

Viviane

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

My husband and I stayed at the grotto bay resort for 12 days . We stayed on the third floor and had an ocean view with a balcony The view was amazing. The room was clean and I found it up to date. The pros are that you have a private lagoon to your self with beach umbrella and lounge chairs. It’s easy to put the chairs in the water for a nice treat while soaking up the sun. The sun is intense so bring plenty of sun block, they also provide float devices for free To access the beach and pool you will need to walk down several platforms of stairs I have bad knees but found this tolerable . If you stay to your right there is a walk way to bypass several stairs. We did not have the all inclusive as we like to venture out for most of our meals We did eat a few buffet breakfast for 30 ea and dinners and found it to be good. The drinks are heavily watered down I would not waste the $$$ on mix drinks in the restaurant or bar area. We did do the evening bbq buffet for 80 each and found that over priced for the quality of food. I think the motto is quantity not quality. There is a bus stop right outside the resort which makes it easy to take you any where on the island. We did take taxi most of the time which can be more expensive but we are seniors and we like convenience. Do not except the hotel to help with getting you a taxi they want you to use the hinge app which was difficult due to there WiFi. Overall the stay was very good and would recommend staying here.

Christina

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Property was amazing! Loved the beach and caves. The food was really good from the beach lunch to restaurant dinner - we loved everything!! The drinks at the bar by the beach are unbelievable. Great time with our grown children.

Katherine

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We added the all inclusive package. The drinks, food, and extras that are included were amazing. We went kayaking, used the bus pass, did fish feeding each day, and spent lots of time in the pool and on the beach. The staff was perfectly nice, but it did not have the same warm, island vibe that many other islands and resorts offer. We got that more so when we went off the resort to the aquarium or for ice cream.

Adam James

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Visited 8/1-8/5 and enjoyed the property and all-inclusive option. The waitstaff was exemplary! The food was very good and drinks were always available. The beach at the resort was well maintained and because it's a bay the water was calm and great for swimming. Our room in building 6 was perfect. Close to the beach and pool with a great view of the bay. The fitness center needs a little TLC. Overall a great experience and I would definitely stay here again.

Rebecca

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

It was beautiful and staff was amazing

Maria

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Our room had a water view but it was covered by lots of greenery. Everything was very clean but our room seemed a bit worn, could use updating. We did have a refrigerator and when we realized the blow dryer was broken, they promptly replaced it. The main resort buildings were spotless..the restaurants were excellent- wonderful food. Small pool and lovely private beach on the bay. Fish swimming all around in the area by the rocks- very calm water. The resort has a spa and a cave for swimming- just stunning! Grounds were lovely and resort had a bus stop across the street for easy access to get to island sites. You can also easily walk to the Crystal & Fantasy caves and the famous Swizzle Inn. We got around very well by bus, but if you never want to leave the resort, you will be very pleased with the beach, pool, gym, restaurants and other lawn activities. Service was amazing. Hotel staff very warm and welcoming.

Beth Ellen

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Really liked Grotto Bay! Very good for families, couples and friends. Staff was excellent very helpful food was good to great. I went with a friend and we signed up for the all inclusive for 3 days 139.00 per person per day, breakfast, lunch and dinner including drink's, bus pass and ferry pass.Totally worth the money . Beds were comfortable room was nice . Had a great massage at their spa in their caves, very cool. Beach and pool very nice . Very close to the airport. Would go back again!

Lina

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We had the best time at this resort

Vasiliy

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very nice resort with very helpful staff. A little bit outdated , all inclusive package available. Just a recommendation, if booking Surf & turf buffet on Thursday book earlier. We had 8 pm reservation and just had leftovers. A lot of items were gone including lobster tails. Seemed not right since we paid full price

grace

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Grotto Bay has seen better days. We arrived at check-in time to a very substandard room. The building was next to active construction, the room was so moist water covered the windows so you could barely see out, plus the alleged ocean front room looked out onto a wall of shrubbery, so the water was barely visible. After much discussion with the woman at the front desk, we spoke to the manager. They said they only had one available unit which was below the level we had paid for. He offered to reimburse $40 a night, which was not the price difference online. Eventually, he also offered an additional $50 credit. The overall facilities are not well maintained or especially clean. The pillows and bed were comfortable however. The microwave that they wanted to charge extra for was broken and they never sent another one. The property is close to the airport, which is what we were looking for our last couple of nights, but I would not go back. Expedia users beware: in negotiating with the staff and manager to try to get the room we felt we had paid for they kept saying, but you booked on Expedia as if that did not entitle you to the room you booked! I have had that attitude about Expedia at other properties but nothing this bad. Last thing, we ended up meeting another couple who had the same experience. Sounds as if the first room they were offered was as bad or worse as the one they tried to put on us. Good luck

Heather

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We loved the location if this hotel and proximity to the caves

Che

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Check in was supposed to be at 3 pm. The room wasn't ready until 4:15. I asked the receptionist if I can get a later check out being as my room wasn't ready until almost 5pm and she replied call tomorrow morning to ask. Strike 1. The resort was hosting a private party in the main dining hall and it seemed as though every staff member was catering to the party and the regular guest were a second thought. Tried to order food numerous times and was told they'll transfer me and the phone rang and rang. They told me to come up to the front desk ask place an order and then only to come back and pick it up in person. I simply asked why can you just right the order down and past onto the bar. Strike 2. Called the front desk to inquire about the later check out to recover lost time and they bluntly said no. Strike3. On a whole most of the staff were welcoming and somewhat helpful but as far as the bartenders at the pool ignoring "certain guest" and continuously catering to others was actually concerning. There's alot more I can go on about but these were the main ones.

Renee

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great!

ATAY

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We had a wonderful time- enjoyed the beach - food - and wonderful staff!

Marisa

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Besides the hotel rooms, being old and not so clean everything else was great for the kids. The beach was great. We didn't use the pool as much. We did find a few dead bugs in the pool. There were many bugs in the room, including the whistling, frog and a we found cockroaches outside our room door. Our first night there they we entered our room, and there was only one towel in the room that sleeps 4 then we had a room moved because we were near a couple who had a infant and you can hear everything in the middle of the night, so we heard the infant crying all night sounded like the infant was in our room and we could not sleep so we asked to be moved we removed, but we were so far from everything we were in building number eight and as far as the bugs they're everywhere in the whistling frogs are very loud that you can't sleep. There are many chickens on the resort, so prepared to be woken up by roosters.

Diana

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We love Grotto Bay! We’ve been there seven (or eight?) times and fully intend to return!!! The staff is amazing (Wilfredo & Duane, especially) and just love how friendly everyone is. Definitely give this place a try!!

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