Grotto Bay Beach Resort

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9.0
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Amlan

10.0
/ 10
excellent location and clean facilities! walking distance from crystal caves, bailey's ice cream and swizzle inn. in addition, you can walk to jamaican grill at bailey's bay next to the cricket ground, a 15 min walk. bus stops are right outside the hotel that can take you to hamilton and st. george's.

Carol

10.0
/ 10
No complaints! Beach and pool were wonderful. Loved being able to walk right down to beach. Being able to catch the bus right from the rnd of the property was so convenient. Would absolutely stay again!😊

Andrea

10.0
/ 10
This is our new favorite place to visit! Not only is it close to Boston, you feel like you are worlds away. . Everyone that we encountered was nothing but helpful and extremely kind. We will be back yearly!
In the Area
See Map
11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Grotto Bay Beach Resort is a good choice when you are visiting Hamilton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Grotto Bay Beach Resort Address: Map & Location

11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04
Discover More Places
Lobby Grotto Bay Beach Resort
Lobby 2 Grotto Bay Beach Resort

Discover More About Grotto Bay Beach Resort

General
Near Blue Hole Park

Location
With a stay at Grotto Bay Beach Resort in Hamilton Parish, you'll be on the waterfront, just a 1-minute walk from Blue Hole Park and 7 minutes by foot from Crystal Caves. This beach resort is 11.9 mi (19.2 km) from Horseshoe Bay and 8.4 mi (13.5 km) from Elbow Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Blue Hole Park - 0.1 km / 0.1 mi
Crystal Caves - 0.6 km / 0.3 mi
Bermuda Perfumery - 0.6 km / 0.4 mi
Tucker's Point Golf Club - 3.5 km / 2.2 mi
Shelly Bay - 4.4 km / 2.7 mi
Mid Ocean Golf Club - 4.7 km / 2.9 mi
John Smith's Beach - 5 km / 3.1 mi
Carter House - 5.2 km / 3.2 mi
St. George's World Heritage Centre - 5.7 km / 3.5 mi
Tucker House Museum - 6 km / 3.7 mi
St. Peter's Church - 6.1 km / 3.8 mi
Ferry Island Fort - 6.1 km / 3.8 mi
Ferry Point Magazine - 6.1 km / 3.8 mi
Martello Tower - 6.1 km / 3.8 mi
Windsor Beach - 6.1 km / 3.8 mi

The preferred airport for Grotto Bay Beach Resort is L.F. Wade Intl. Airport (BDA) - 2 km / 1.2 mi

Facilities
Treat yourself with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a complimentary water park and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamilton Parish? This resort has 6000 square feet (557 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining
Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 198 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Grotto Bay Beach Resort

Bar, Cafe and Lounge Grotto Bay Beach Resort
Bar, Cafe and Lounge
Swimming Pool Grotto Bay Beach Resort
Swimming Pool
Entertainment Facility Grotto Bay Beach Resort
Entertainment Facility
Fitness Center Grotto Bay Beach Resort
Fitness Center
Functional Hall Grotto Bay Beach Resort
Functional Hall

Things to Do

  • Waterpark
  • Outdoor pool
  • Private beach
  • Entertainment for adults
  • Outdoor facilities
  • Beach umbrella
  • Spa
  • Garden
  • Fitness center
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Diving
  • Jet ski

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Public Facilities

  • Coffee shop
  • Safety deposit box

Family-friendly Facilities

  • Children games

Transportation

  • Bicycle rental

Nearby Facilities

  • Gift shop

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grotto Bay Beach Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grotto Bay Beach Resort
198
Number of floors in Grotto Bay Beach Resort
1
Another facilities in Grotto Bay Beach Resort
Waterpark, Outdoor pool, Private beach, Entertainment for adults, Outdoor facilities

Frequently asked question in Grotto Bay Beach Resort

What are available facilities at Grotto Bay Beach Resort?
There are top facilites at Grotto Bay Beach Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grotto Bay Beach Resort?
Check-in time at Grotto Bay Beach Resort is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grotto Bay Beach Resort provide breakfast?
Yes, Grotto Bay Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grotto Bay Beach Resort?
Grotto Bay Beach Resort is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grotto Bay Beach Resort have?
Grotto Bay Beach Resort has 1 floors.
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More Reviews from Other Guests in Grotto Bay Beach Resort

9.0
Exceptional
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Grotto Bay Beach Resort

Number of reviews per page
20
40
Top reviews
Zoe
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful spot
Amlan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

excellent location and clean facilities! walking distance from crystal caves, bailey's ice cream and swizzle inn. in addition, you can walk to jamaican grill at bailey's bay next to the cricket ground, a 15 min walk. bus stops are right outside the hotel that can take you to hamilton and st. george's.
Carol
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No complaints! Beach and pool were wonderful. Loved being able to walk right down to beach. Being able to catch the bus right from the rnd of the property was so convenient. Would absolutely stay again!😊
Andrea
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is our new favorite place to visit! Not only is it close to Boston, you feel like you are worlds away. . Everyone that we encountered was nothing but helpful and extremely kind. We will be back yearly!
Carol
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay - the room (although ground floor) had a view (we paid extra for the ocean front), the beach was good, we always found chairs and towels (free), and the room was comfortable with plenty of hot water and clean towels daily. The housekeeping staff was excellent! The one lunch we had at the resort was great, but the seafood BBQ was overpriced and the meats and lobster were overcooked and dry. Everything else at the BBQ was very good though. Be prepared that if you do not have the all inclusive, everything is every expensive. Small coffee in the AM $4, a muffin $6 (those were the least expensive options)...drinks expensive too. The all inclusive might be the best route - $139 per person, but includes breakfast, lunch, dinner, coffee at the bar and most drinks, plus water sports stuff and I also think the bus passes and tipping are included. If you do not book directly with the hotel, the staff will remind you frequently and not be as helpful as they should.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful grounds on a hill overlooking the bay. Close to the airport and close to scooter rental - which we used to explore the entire island. Staff was phenomenal, extremely friendly. Good food - we did breakfast and dinner plan - and good entertainment after dinner. We took advantage of a couples spa in the underground caves on the property, it was fantastic. Can’t wait to go back.
Read More
Charles Henry
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Grotto Bay Resort was fine. I was expecting more for the price. We had an ocean front room. The view was great, the room was average. Had issues with both the in-room coffee service and the coffee available at the continental breakfast. The spa (in a cave!) was excellent. There is also a cave to swim in. If you didn’t want to spend big bucks for breakfast in the restaurant, the offerings at the continental breakfast were meager. All in all, I would rate the property as okay, not great.
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Vivien
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There were pro’s and cons to this resort. We were very early but were accommodated with an early check-in to a room at the level we had booked, which was great. The room was clean, spacious and comfortable although the view was mainly of shrubs rather than the ‘sea view’ we had expected and the patio doors weren’t very clean. I booked a table for Sunday brunch and when we arrived at the restaurant it was heaving - a good sign! - but the guy on the desk was brusque and wasn’t really interested in finding our booking when we said we were residents. He asked if we were ‘all inclusive’ and I said no, we weren’t, but he said we couldn’t have the Sunday Brunch, as residents ate at the pool restaurant. We had no choice but to go there and, to say the least, the food was not what we wanted. I did question this at Reception the following day and was told that, as we weren’t ‘all-inclusive’, we should have been able to dine in the restaurant and eat the Sunday brunch. Not impressed. Added to that, there was a rooster which paraded outside the room and crowed at around 6.00 a.m. every morning; he even paid us a visit, so I think people must have been feeding him. Again, not impressed. There was a huge storm while we were there and that sent detritus everywhere. A staff member used a leaf blower to clear it but left what looked like toilet paper draped on one of the bushes. There were also small slugs all over the little terrace afterwards. For the price, I really wouldn’t recommend.
Read More
claude
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a very nice time. The lobby and restaurants are updated. Resort is 5 min from the airport. Taxis were easy to get , the staff was nice and friendly, comfortable bed, food was good by the pool amd very nice private beach set up . For the price and location - highly reccomend. We will be back.
Kaylin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were outstanding, food was great. I do think they need more beach chairs/umbrella's and a bigger pool/hot tub for how many rooms they have.
lee
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Grotto Bay is a very nice hotel and it is close to the airport. The food was really good. The staff were all very nice. It has a nice area on the side for snorkeling with loads of small fish. The hotel could use a little updating, the bathrooms are small, the floor in the room is kind of dirty, but it’s a beach hotel, so it’s not that bad. They could use some variation of the menu at the outside bar. It’s the only option you have for lunch there, so so e specials of the day would be nice. The Swizzle Inn is a 3 minute walk, so that’s convenient. We have stayed there a few times about 10 years ago, and it is exactly the same as it was then. I would stay there again, but it’s not a luxury hotel. Very nice, but just being honest.
Read More
Rishabh
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room that I was shown vs I was given were not the same at all. When mentioned, I was sent to another room that did not have king bed but good view, then sent to a 3rd room with an eve worse (no view) view and king bed. After 30 minutes of walking around the resort I was given a room that had a decent (as shown) view and king bed and was told I will be charged extra (thankfully I was not) I had mentioned it was my anniversary and there was nothing the resort did for that. I had booked a spa with add on and they did not take extra time for the 15 minute add on and finished it in the same time. Great resort, great location but spoils the experience.
Read More
Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The food choices at dinner were very disappointing. Minimum things I would eat and the menu didn’t change much at all. Breakfast was fine. Typical resort breakfast. Lunch was best eaten off the resort. There are soooo many stairs! The Spa is incredible! I also wish we were told more info about checking out. We had to drag our bags up all those stairs at 5:30 am to be on time for our airport transfer at 5:45 because the bellhop wasn’t available. Do not take the first flight home. TSA and Customs only open from 7am-4pm.
Read More
ricardo
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

More of not liked ….corridors to the room messy Entry door is glass and you cannot shut the light from the corridor Bathroom is awful …more like a one or two stars place Room itself is adequate nut you can get better for same price in and around the island Of positive is the staff ….very friendly / helpful
Jingying
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was great
Cesare
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service in all activities and restaurants. Guest services was very helpful in arranging island tour by taxi. Our driver Anthony was the best.
Evelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Grotto Bay was an amazing place to stay. The Resort was immaculately clean and the staff was awesome. Everyone in Bermuda is so kind and welcoming.
Linda Jean
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Main building was landscaped beautifully however ever our building was not weeds over grown bushes very unkempt. Friend had a bad knee No handicap access to get to the beach and pool only way to get there is multiple steep stairs….were told you could call to get a ride down via golf cart when we did ask multiple times they were not available but could wait until one came back shouldn’t be to long needless to say ended up walking down. Most staff were amazing and most helpful and hate to say anything negative but checking out the guy behind the desk has no business being in the hospitality business was annoyed that we asked for a print out and bottled water…never spoke just rolled his eyes and mumbled. Will definitely be back to the area but will not book at this hotel again.
Read More
Mary Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very family friendly with activities near the pool for kids to play with
Misty
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The stay and service were excellent and I look forward to staying at Grotto Bay Resorts again.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Grotto Bay Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grotto Bay Beach Resort

Number of reviews per page
20
40
Top reviews
Zoe
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful spot
Amlan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

excellent location and clean facilities! walking distance from crystal caves, bailey's ice cream and swizzle inn. in addition, you can walk to jamaican grill at bailey's bay next to the cricket ground, a 15 min walk. bus stops are right outside the hotel that can take you to hamilton and st. george's.
Carol
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No complaints! Beach and pool were wonderful. Loved being able to walk right down to beach. Being able to catch the bus right from the rnd of the property was so convenient. Would absolutely stay again!😊
Andrea
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is our new favorite place to visit! Not only is it close to Boston, you feel like you are worlds away. . Everyone that we encountered was nothing but helpful and extremely kind. We will be back yearly!
Carol
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall we enjoyed our stay - the room (although ground floor) had a view (we paid extra for the ocean front), the beach was good, we always found chairs and towels (free), and the room was comfortable with plenty of hot water and clean towels daily. The housekeeping staff was excellent! The one lunch we had at the resort was great, but the seafood BBQ was overpriced and the meats and lobster were overcooked and dry. Everything else at the BBQ was very good though. Be prepared that if you do not have the all inclusive, everything is every expensive. Small coffee in the AM $4, a muffin $6 (those were the least expensive options)...drinks expensive too. The all inclusive might be the best route - $139 per person, but includes breakfast, lunch, dinner, coffee at the bar and most drinks, plus water sports stuff and I also think the bus passes and tipping are included. If you do not book directly with the hotel, the staff will remind you frequently and not be as helpful as they should.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful grounds on a hill overlooking the bay. Close to the airport and close to scooter rental - which we used to explore the entire island. Staff was phenomenal, extremely friendly. Good food - we did breakfast and dinner plan - and good entertainment after dinner. We took advantage of a couples spa in the underground caves on the property, it was fantastic. Can’t wait to go back.
Read More
Charles Henry
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Grotto Bay Resort was fine. I was expecting more for the price. We had an ocean front room. The view was great, the room was average. Had issues with both the in-room coffee service and the coffee available at the continental breakfast. The spa (in a cave!) was excellent. There is also a cave to swim in. If you didn’t want to spend big bucks for breakfast in the restaurant, the offerings at the continental breakfast were meager. All in all, I would rate the property as okay, not great.
Read More
Vivien
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There were pro’s and cons to this resort. We were very early but were accommodated with an early check-in to a room at the level we had booked, which was great. The room was clean, spacious and comfortable although the view was mainly of shrubs rather than the ‘sea view’ we had expected and the patio doors weren’t very clean. I booked a table for Sunday brunch and when we arrived at the restaurant it was heaving - a good sign! - but the guy on the desk was brusque and wasn’t really interested in finding our booking when we said we were residents. He asked if we were ‘all inclusive’ and I said no, we weren’t, but he said we couldn’t have the Sunday Brunch, as residents ate at the pool restaurant. We had no choice but to go there and, to say the least, the food was not what we wanted. I did question this at Reception the following day and was told that, as we weren’t ‘all-inclusive’, we should have been able to dine in the restaurant and eat the Sunday brunch. Not impressed. Added to that, there was a rooster which paraded outside the room and crowed at around 6.00 a.m. every morning; he even paid us a visit, so I think people must have been feeding him. Again, not impressed. There was a huge storm while we were there and that sent detritus everywhere. A staff member used a leaf blower to clear it but left what looked like toilet paper draped on one of the bushes. There were also small slugs all over the little terrace afterwards. For the price, I really wouldn’t recommend.
Read More
claude
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a very nice time. The lobby and restaurants are updated. Resort is 5 min from the airport. Taxis were easy to get , the staff was nice and friendly, comfortable bed, food was good by the pool amd very nice private beach set up . For the price and location - highly reccomend. We will be back.
Kaylin
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were outstanding, food was great. I do think they need more beach chairs/umbrella's and a bigger pool/hot tub for how many rooms they have.
lee
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Grotto Bay is a very nice hotel and it is close to the airport. The food was really good. The staff were all very nice. It has a nice area on the side for snorkeling with loads of small fish. The hotel could use a little updating, the bathrooms are small, the floor in the room is kind of dirty, but it’s a beach hotel, so it’s not that bad. They could use some variation of the menu at the outside bar. It’s the only option you have for lunch there, so so e specials of the day would be nice. The Swizzle Inn is a 3 minute walk, so that’s convenient. We have stayed there a few times about 10 years ago, and it is exactly the same as it was then. I would stay there again, but it’s not a luxury hotel. Very nice, but just being honest.
Read More
Rishabh
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room that I was shown vs I was given were not the same at all. When mentioned, I was sent to another room that did not have king bed but good view, then sent to a 3rd room with an eve worse (no view) view and king bed. After 30 minutes of walking around the resort I was given a room that had a decent (as shown) view and king bed and was told I will be charged extra (thankfully I was not) I had mentioned it was my anniversary and there was nothing the resort did for that. I had booked a spa with add on and they did not take extra time for the 15 minute add on and finished it in the same time. Great resort, great location but spoils the experience.
Read More
Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The food choices at dinner were very disappointing. Minimum things I would eat and the menu didn’t change much at all. Breakfast was fine. Typical resort breakfast. Lunch was best eaten off the resort. There are soooo many stairs! The Spa is incredible! I also wish we were told more info about checking out. We had to drag our bags up all those stairs at 5:30 am to be on time for our airport transfer at 5:45 because the bellhop wasn’t available. Do not take the first flight home. TSA and Customs only open from 7am-4pm.
Read More
ricardo
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

More of not liked ….corridors to the room messy Entry door is glass and you cannot shut the light from the corridor Bathroom is awful …more like a one or two stars place Room itself is adequate nut you can get better for same price in and around the island Of positive is the staff ….very friendly / helpful
Jingying
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was great
Cesare
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service in all activities and restaurants. Guest services was very helpful in arranging island tour by taxi. Our driver Anthony was the best.
Evelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Grotto Bay was an amazing place to stay. The Resort was immaculately clean and the staff was awesome. Everyone in Bermuda is so kind and welcoming.
Linda Jean
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Main building was landscaped beautifully however ever our building was not weeds over grown bushes very unkempt. Friend had a bad knee No handicap access to get to the beach and pool only way to get there is multiple steep stairs….were told you could call to get a ride down via golf cart when we did ask multiple times they were not available but could wait until one came back shouldn’t be to long needless to say ended up walking down. Most staff were amazing and most helpful and hate to say anything negative but checking out the guy behind the desk has no business being in the hospitality business was annoyed that we asked for a print out and bottled water…never spoke just rolled his eyes and mumbled. Will definitely be back to the area but will not book at this hotel again.
Read More
Mary Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very family friendly with activities near the pool for kids to play with
Misty
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The stay and service were excellent and I look forward to staying at Grotto Bay Resorts again.
Number of reviews per page
20
40