Grotto Bay Beach Resort

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9.0
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Peter

10.0
/ 10
Staying at Grotto Bay was a wonderful holiday! Staff was SO incredibly friendly…they were the highlight of our stay. Resort is older but beautifully maintained. All hotel rooms and baths are modern and contemporary feeling. Yet the layout of the resort creates a cozy intimate feel. We ate almost all our meals at the resort and everything was always delicious. We would definitely love to go back!

David

10.0
/ 10
Beautiful hotel, friendly staff, always a different musician at the bar in the evenings. Lots of walking with stairs to get around the resort, just fyi. Love that the pool, beach, and caves were right on property. Easy bus and moped rental outside the gate. Only small negative was they did not have complimentary coffee in the morning (expected for the price we paid per night). Wonderful stay-we’ll be back!!

Tarah Anne

10.0
/ 10
Had a great stay. Room was clean and great variety of food offered. We opted for the all inclusive package which was perfect and worth it for us, which also included all non motorized water gear and kayaking!
In the Area
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11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Grotto Bay Beach Resort is a good choice when you are visiting Hamilton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grotto Bay Beach Resort

11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04
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Lobby Grotto Bay Beach Resort
Lobby 2 Grotto Bay Beach Resort

Discover More About Grotto Bay Beach Resort

General


Near Blue Hole Park

Location


With a stay at Grotto Bay Beach Resort in Hamilton Parish, you'll be on the waterfront, just a 1-minute walk from Blue Hole Park and 7 minutes by foot from Crystal Caves. This beach resort is 11.9 mi (19.2 km) from Horseshoe Bay and 8.4 mi (13.5 km) from Elbow Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Blue Hole Park - 0.1 km / 0.1 mi
Crystal Caves - 0.6 km / 0.3 mi
Bermuda Perfumery - 0.6 km / 0.4 mi
Tucker's Point Golf Club - 3.5 km / 2.2 mi
Shelly Bay - 4.4 km / 2.7 mi
Mid Ocean Golf Club - 4.7 km / 2.9 mi
John Smith's Beach - 5 km / 3.1 mi
Carter House - 5.2 km / 3.2 mi
St. George's World Heritage Centre - 5.7 km / 3.5 mi
Tucker House Museum - 6 km / 3.7 mi
St. Peter's Church - 6.1 km / 3.8 mi
Ferry Island Fort - 6.1 km / 3.8 mi
Ferry Point Magazine - 6.1 km / 3.8 mi
Martello Tower - 6.1 km / 3.8 mi
Windsor Beach - 6.1 km / 3.8 mi

The preferred airport for Grotto Bay Beach Resort is L.F. Wade Intl. Airport (BDA) - 2 km / 1.2 mi

Facilities


Treat yourself with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a complimentary water park and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamilton Parish? This resort has 6000 square feet (557 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 198 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Grotto Bay Beach Resort

Entertainment Facility Grotto Bay Beach Resort
Entertainment Facility
Functional Hall Grotto Bay Beach Resort
Functional Hall
Common Space Grotto Bay Beach Resort
Common Space
Lobby Grotto Bay Beach Resort
Lobby
Accommodation Services Grotto Bay Beach Resort
Accommodation Services

Things to Do

  • Waterpark
  • Outdoor pool
  • Private beach
  • Entertainment for adults
  • Outdoor facilities
  • Beach umbrella
  • Spa
  • Garden
  • Fitness center
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast

Accessibilty

  • Accessible parking
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Diving
  • Jet ski

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Public Facilities

  • Coffee shop
  • Safety deposit box

Family-friendly Facilities

  • Children games

Transportation

  • Bicycle rental

Nearby Facilities

  • Gift shop

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grotto Bay Beach Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately USD 26.00 for adults and USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, LGBTQIA+ friendly, Essential workers only - NO, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grotto Bay Beach Resort
198
Number of floors in Grotto Bay Beach Resort
1
Another facilities in Grotto Bay Beach Resort
Waterpark, Outdoor pool, Private beach, Entertainment for adults, Outdoor facilities

Frequently asked question in Grotto Bay Beach Resort

What are available facilities at Grotto Bay Beach Resort?
There are top facilites at Grotto Bay Beach Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grotto Bay Beach Resort?
The standard check-in time at Grotto Bay Beach Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Grotto Bay Beach Resort provide breakfast?
Yes, Grotto Bay Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grotto Bay Beach Resort?
Grotto Bay Beach Resort is a 4.0-star hotel.
How many floors does Grotto Bay Beach Resort have?
Grotto Bay Beach Resort has 1 floors.
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More Reviews from Other Guests in Grotto Bay Beach Resort

9.0
Exceptional
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Grotto Bay Beach Resort

Number of reviews per page
20
40
Top reviews
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staying at Grotto Bay was a wonderful holiday! Staff was SO incredibly friendly…they were the highlight of our stay. Resort is older but beautifully maintained. All hotel rooms and baths are modern and contemporary feeling. Yet the layout of the resort creates a cozy intimate feel. We ate almost all our meals at the resort and everything was always delicious. We would definitely love to go back!
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful hotel, friendly staff, always a different musician at the bar in the evenings. Lots of walking with stairs to get around the resort, just fyi. Love that the pool, beach, and caves were right on property. Easy bus and moped rental outside the gate. Only small negative was they did not have complimentary coffee in the morning (expected for the price we paid per night). Wonderful stay-we’ll be back!!
Read More
Denise
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is very efficient and extremely professional!!
Justin
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros: Incredible location, property, and unique memories. Oceanfront views, pool, cave access, on site restaurants and bars. All inclusive gives access to busses, ferries, kayaks, paddle boards, snorkeling, and unlimited drinks. Concierge and bar staff especially excellent. Con: food quality was VERY bad. Not fresh, not healthy, not worth the cost. Makes all inclusive doubtful on value unless you take advantage of transit + drinks + watersports Overall excellent option. if they improved food dramatically it would be exceptional
Read More
Samantha Jo
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

if you are a foodie, do NOT stay here. this is the worst resort food i’ve ever had. everything was cold and the steak was grey and we were told after food came out that they were “unable to be cooked less than medium” looked very oxidized. reservations are required and the food is just bad. the staff was not very nice. i asked how to find our room and was given attitude by the woman who checked us in. we were given no information about the island or resort at all. the pool says heated but was very cold. the music is only oldies all the time. the cave on site is pretty cool. the view from the resort is beautiful. be prepared to do a lot of walking/stairs to and from the pool or beach. we were placed in the farthest building. additionally, be aware that it is loud with construction blaring right outside the resort. if you are a light sleeper, i wouldn’t recommend. the resort is far away from the dockyard. i was told not to go there because it was too far and then later researched that there is a ferry i could have taken. bermuda is beautiful but you could not pay me to stay here again.
Read More
Tarah Anne
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great stay. Room was clean and great variety of food offered. We opted for the all inclusive package which was perfect and worth it for us, which also included all non motorized water gear and kayaking!
Pranav G
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My wife has significant food allergies and she met with the chef each morning to plan the menu for the day. Every waiter was fully aware of the allergies and we were looked after perfectly. The beech was clean and quiet, the evening bar well stocked, the menus excellent. The All inclusive provided free bus and ferry rides, with buses going to St Georges and Hamilton every 15 fifteen minutes. The airport is 3 minutes away, but the hotel is off the flight path so no noise.
Read More
Joseph
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great time here. Greatly enjoyed the view from our room and spent lots of quality time at the pool and beach. Staff were kind and attentive. Loved having the opportunity to swim in Cathedral Cave. Breakfast buffet was excellent. And great location with airport 5 mins away and bus stop right out front!
Rebecca
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From our landing to leaving this was a magnificent trip. Grotto Bay is lovely. Minutes from the airport and extremely accommodating staff. The all inclusive package is well worth it. We did a couples massage that was amazing. The blue color of the water and view from our room was breathtaking. I will absolutely go back to Bermuda and Grotto Bay.
Read More
Rod
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good place to stay. Staff was excellent, food was very good.
Laurie
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was my third trip to Bermuda Unfortunately, Grotto Bay did not live up to the standards of other resorts on the island. The front end needs a course on customer service. Day prior to my arrival, I called and requested earlier check in at 2 pm and was told there are no guarantees…it ended there. Booked 5 nights here and called guest services several times to book a massage and no answer. Left a message at the front desk told to keep calling back she was busy. On my third day I was finally able to book a massage. The rooms are outdated and need refreshing. On a positive note beautiful view from my room, mattress was comfy, and the sheets were clean. This resort is sprawling and very hilly take note if you have mobility issues. Breakfast buffet $31 pp good selection to choose from. During my trip I booked some excursions off site and received the warm welcoming vibe that Bermuda is known for. Unfortunately it fell flat here and the hospitality standard needs a major overhaul!
Read More
Mary Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful, all inclusive resort with great views. Services was excellent. Meals were very well prepared and allowed us to sample local fish and cuisine. One down side is the bottle water is held captive by the front desk police, lol. Island is easy to navigate by public transportation. Everyone on the island was so helpful. Highly recommend Bermuda where you can do as little or as much as possible.
Read More
Christopher John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good service, pleasant staff. Great breakfast.
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great food friendly staff
James
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Y
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All meals were fresh and expertly prepared. Room was clean and all staff was cordial and professional
Jeffrey
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were responsive The hotel setting was gorgeous with water views The location was very good The fitness was the one area that was well below standard. Equipment was (I.e. dumbbells) were in poor condition and missing
IAN C
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was pleasantly surprised by Grotto Beach resort. The grounds were clean & well-kept, the staff were all incredibly friendly & helpful, and the property was beautiful. It is absolutely worth it to get the all-inclusive: even though it seems pricey at first, the cost of meals and drinks more than make it a super value. Plus, it includes a full bus & ferry pass for use during your stay - - this was a fantastic benefit, saving us countless hassles with a taxi....and it really was very simple to navigate. The resort overall was quiet, the food was delicious, and the service excellent. I would certainly plan on staying there on my next Bermuda vacation!
Read More
Caren
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grotto Bay Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,003 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grotto Bay Beach Resort

Number of reviews per page
20
40
Top reviews
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staying at Grotto Bay was a wonderful holiday! Staff was SO incredibly friendly…they were the highlight of our stay. Resort is older but beautifully maintained. All hotel rooms and baths are modern and contemporary feeling. Yet the layout of the resort creates a cozy intimate feel. We ate almost all our meals at the resort and everything was always delicious. We would definitely love to go back!
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful hotel, friendly staff, always a different musician at the bar in the evenings. Lots of walking with stairs to get around the resort, just fyi. Love that the pool, beach, and caves were right on property. Easy bus and moped rental outside the gate. Only small negative was they did not have complimentary coffee in the morning (expected for the price we paid per night). Wonderful stay-we’ll be back!!
Read More
Denise
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is very efficient and extremely professional!!
Justin
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pros: Incredible location, property, and unique memories. Oceanfront views, pool, cave access, on site restaurants and bars. All inclusive gives access to busses, ferries, kayaks, paddle boards, snorkeling, and unlimited drinks. Concierge and bar staff especially excellent. Con: food quality was VERY bad. Not fresh, not healthy, not worth the cost. Makes all inclusive doubtful on value unless you take advantage of transit + drinks + watersports Overall excellent option. if they improved food dramatically it would be exceptional
Read More
Samantha Jo
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

if you are a foodie, do NOT stay here. this is the worst resort food i’ve ever had. everything was cold and the steak was grey and we were told after food came out that they were “unable to be cooked less than medium” looked very oxidized. reservations are required and the food is just bad. the staff was not very nice. i asked how to find our room and was given attitude by the woman who checked us in. we were given no information about the island or resort at all. the pool says heated but was very cold. the music is only oldies all the time. the cave on site is pretty cool. the view from the resort is beautiful. be prepared to do a lot of walking/stairs to and from the pool or beach. we were placed in the farthest building. additionally, be aware that it is loud with construction blaring right outside the resort. if you are a light sleeper, i wouldn’t recommend. the resort is far away from the dockyard. i was told not to go there because it was too far and then later researched that there is a ferry i could have taken. bermuda is beautiful but you could not pay me to stay here again.
Read More
Tarah Anne
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great stay. Room was clean and great variety of food offered. We opted for the all inclusive package which was perfect and worth it for us, which also included all non motorized water gear and kayaking!
Pranav G
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My wife has significant food allergies and she met with the chef each morning to plan the menu for the day. Every waiter was fully aware of the allergies and we were looked after perfectly. The beech was clean and quiet, the evening bar well stocked, the menus excellent. The All inclusive provided free bus and ferry rides, with buses going to St Georges and Hamilton every 15 fifteen minutes. The airport is 3 minutes away, but the hotel is off the flight path so no noise.
Read More
Joseph
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great time here. Greatly enjoyed the view from our room and spent lots of quality time at the pool and beach. Staff were kind and attentive. Loved having the opportunity to swim in Cathedral Cave. Breakfast buffet was excellent. And great location with airport 5 mins away and bus stop right out front!
Rebecca
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From our landing to leaving this was a magnificent trip. Grotto Bay is lovely. Minutes from the airport and extremely accommodating staff. The all inclusive package is well worth it. We did a couples massage that was amazing. The blue color of the water and view from our room was breathtaking. I will absolutely go back to Bermuda and Grotto Bay.
Read More
Rod
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good place to stay. Staff was excellent, food was very good.
Laurie
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was my third trip to Bermuda Unfortunately, Grotto Bay did not live up to the standards of other resorts on the island. The front end needs a course on customer service. Day prior to my arrival, I called and requested earlier check in at 2 pm and was told there are no guarantees…it ended there. Booked 5 nights here and called guest services several times to book a massage and no answer. Left a message at the front desk told to keep calling back she was busy. On my third day I was finally able to book a massage. The rooms are outdated and need refreshing. On a positive note beautiful view from my room, mattress was comfy, and the sheets were clean. This resort is sprawling and very hilly take note if you have mobility issues. Breakfast buffet $31 pp good selection to choose from. During my trip I booked some excursions off site and received the warm welcoming vibe that Bermuda is known for. Unfortunately it fell flat here and the hospitality standard needs a major overhaul!
Read More
Mary Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful, all inclusive resort with great views. Services was excellent. Meals were very well prepared and allowed us to sample local fish and cuisine. One down side is the bottle water is held captive by the front desk police, lol. Island is easy to navigate by public transportation. Everyone on the island was so helpful. Highly recommend Bermuda where you can do as little or as much as possible.
Read More
Christopher John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good service, pleasant staff. Great breakfast.
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great food friendly staff
James
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Y
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All meals were fresh and expertly prepared. Room was clean and all staff was cordial and professional
Jeffrey
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were responsive The hotel setting was gorgeous with water views The location was very good The fitness was the one area that was well below standard. Equipment was (I.e. dumbbells) were in poor condition and missing
IAN C
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was pleasantly surprised by Grotto Beach resort. The grounds were clean & well-kept, the staff were all incredibly friendly & helpful, and the property was beautiful. It is absolutely worth it to get the all-inclusive: even though it seems pricey at first, the cost of meals and drinks more than make it a super value. Plus, it includes a full bus & ferry pass for use during your stay - - this was a fantastic benefit, saving us countless hassles with a taxi....and it really was very simple to navigate. The resort overall was quiet, the food was delicious, and the service excellent. I would certainly plan on staying there on my next Bermuda vacation!
Read More
Caren
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay!
Number of reviews per page
20
40