Grotto Bay Beach Resort

Khu Nghỉ Dưỡng
Tìm phòng cho bạn...
9,0
/10
Xuất sắc
1.000 đánh giá

Khách nói gì về kỳ nghỉ của họ

HELEN ANNETTE SZAKACS

10,0
/ 10
I went with my friend for her 50th birthday - the staff were so friendly and helpful and made our stay super special. Shout out to Winston!

Amlan

10,0
/ 10
excellent location and clean facilities! walking distance from crystal caves, bailey's ice cream and swizzle inn. in addition, you can walk to jamaican grill at bailey's bay next to the cricket ground, a 15 min walk. bus stops are right outside the hotel that can take you to hamilton and st. george's.

Carol

10,0
/ 10
No complaints! Beach and pool were wonderful. Loved being able to walk right down to beach. Being able to catch the bus right from the rnd of the property was so convenient. Would absolutely stay again!😊
Trong khu vực
Xem bản đồ
11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04

Tiện ích chính

Xem thêm
Hồ bơi
Nhà hàng
Lễ tân 24h
Chỗ đậu xe
WiFi
Lưu trú tại Grotto Bay Beach Resort là một lựa chọn đúng đắn khi quý khách đến thăm Hamilton. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
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Xung quanh Grotto Bay Beach Resort có gì

11 Blue Hole Hill, Bailey's Bay, Hamilton, Bermuda, CR04
Khám phá nhiều địa điểm hơn
Sảnh chờ Grotto Bay Beach Resort
Sảnh chờ 2 Grotto Bay Beach Resort

Khám phá thêm về Grotto Bay Beach Resort

General
Gần Công viên Blue Hole

Location
Grotto Bay Beach Resort ở Hamilton Parish, sát hồ, cách Công viên Blue Hole 1 phút đi bộ và cách Động Pha lê 7 phút đi bộ. Resort bãi biển này cách Vịnh Móng Ngựa 19,2 km và cách Xưởng đóng tàu Hải quân Hoàng gia 33,7 km.

Attractions
Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Công viên Blue Hole - 0,1 km
Động Pha lê - 0,6 km
Câu lạc bộ Gôn Tucker's Point - 3,5 km
Bãi biển Shelly Bay - 4,4 km
Câu lạc bộ Gôn Mid Ocean - 4,7 km
Bãi biển John Smith - 5 km
Nhà Carter - 5,2 km
Bảo tàng Tucker House - 6 km
Nhà thờ St. Peter's - 6,1 km
Xưởng chế tạo nước hoa Béc-mu-đa - 6,1 km
Pháo đài Đảo Ferry - 6,1 km
Ferry Point Magazine - 6,1 km
Bãi biển Windsor - 6,1 km
Quảng trường King's - 6,2 km
Nhà Cổ của mục sư - 6,2 km

Khách có thể đến Grotto Bay Beach Resort qua St. George's (BDA-Sân bay Quốc tế L.F. Wade), cách khoảng 2 km

Facilities
Hãy tự thưởng cho mình massage, trị liệu toàn thân hay chăm sóc da mặt. Bạn có thể tận hưởng ánh nắng mặt trời trên bãi biển riêng hay sử dụng nhiều dịch vụ, tiện nghi khác như công viên nước miễn phí và hồ bơi ngoài trời. Các dịch vụ, tiện ích khác tại Resort này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và dịch vụ trông trẻ (phụ phí).

Business Facilities
Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trả phòng nhanh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại Hamilton Parish? Resort này có khu vực tổ chức rộng 557 mét vuông, bao gồm khu hội nghị và phòng họp. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.

Dining
Khách có thể dùng bữa tại một trong 3 nhà hàng của Resort hoặc nghỉ lại trong phòng và tận hưởng dịch vụ phòng (có giới hạn thời gian). Thức ăn nhẹ cũng có ở quán cà phê. Thư giãn bên những ly nước mát tại quán bar trên bãi biển, quầy bar bên hồ bơi hoặc một trong 2 quầy bar/khu lounge. Khách có thể dùng bữa sáng buffet (có phụ phí) từ 7:30 đến 10:30 hàng ngày.

Rooms
Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 198 phòng được trang bị tủ lạnh và TV LCD. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình cáp sẽ mang đến những phút giây giải trí thoải mái. Phòng tắm riêng với vòi sen/bồn tắm kết hợp có đồ dùng nhà tắm miễn phí và máy sấy tóc. Tiện nghi phòng bao gồm két bảo mật và bàn; bên cạnh đó dịch vụ dọn phòng cũng phục vụ hàng ngày.

Tất cả những tiện ích tại Grotto Bay Beach Resort

Quầy bar, cafe và phòng lounge Grotto Bay Beach Resort
Quầy bar, cafe và phòng lounge
Hồ bơi Grotto Bay Beach Resort
Hồ bơi
Phương tiện giải trí Grotto Bay Beach Resort
Phương tiện giải trí
Trung tâm thể thao Grotto Bay Beach Resort
Trung tâm thể thao
Sảnh chức năng Grotto Bay Beach Resort
Sảnh chức năng

Các hoạt động

  • Công viên nước
  • Hồ bơi ngoài trời
  • Bãi biển riêng
  • Chương trình giải trí cho người lớn
  • Các tiện nghi ngoài trời
  • Dù (ô) trên bãi biển
  • Dịch vụ spa
  • Vườn hoa
  • Trung tâm thể dục thể hình
  • Đường trượt nước
  • Ghế dài tắm nắng bãi biển
  • Ghế dài tắm nắng hồ bơi

Dịch vụ khách sạn

  • Dịch vụ giặt ủi
  • Đội ngũ nhân viên đa ngôn ngữ
  • Dịch vụ tiệc cưới
  • Dịch vụ lưu trữ/bảo quản hành lý
  • Dịch vụ trả phòng cấp tốc
  • Nhân viên gác cổng
  • Lễ tân 24h
  • Dịch vụ concierge/hỗ trợ khách

Tiện nghi chung

  • Khu vực hút thuốc
  • Lò sưởi tại sảnh
  • Tiệc chiêu đãi
  • Bãi gửi xe
  • Sân thượng/sân hiên

Ẩm thực

  • Quầy bar bên hồ bơi
  • Bữa sáng

Hỗ trợ người khuyết tật

  • Chỗ đậu xe cho người khuyết tật
  • Lối đi lại cho người khuyết tật

Tiện nghi văn phòng

  • Phòng họp
  • Phòng hội nghị

Thể thao & Giải trí

  • Lặn biển
  • Mô-tô nước

Trẻ em và Thú cưng

  • Dịch vụ giữ trẻ (thu phí)
  • Tiện nghi cho trẻ

Tiện nghi công cộng

  • Tiệm cà phê
  • Két an toàn

Tiện nghi phù hợp với gia đình

  • Trò chơi trẻ em

Vận chuyển

  • Dịch vụ cho thuê xe đạp

Các tiện ích lân cận

  • Cửa hàng quà tặng

Kết nối mạng

  • Wifi (miễn phí)

Chính sách và những thông tin liên quan của Grotto Bay Beach Resort

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
15:00 - 00:00
Giờ trả phòng:
Trước 11:00

Hướng Dẫn Nhận Phòng Chung

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng; không nhận tiền mặt
  • Trang thiết bị an toàn tại nơi lưu trú bao gồm bình cứu hỏa và máy phát hiện khói
  • Nơi lưu trú này có không gian ngoài trời, chẳng hạn như ban công, sân hiên, sân thượng có thể không phù hợp với trẻ em. Nếu có thắc mắc, vui lòng liên hệ với nơi lưu trú trước khi đến để xác nhận họ có thể sắp xếp cho bạn một phòng phù hợp.
  • Vui lòng lưu ý các chuẩn mực về văn hóa và chính sách khách có thể khác nhau theo từng quốc gia và nơi lưu trú. Thông tin về chính sách do nơi lưu trú cung cấp.
, Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Thú cưng

Pets Not Allowed
Đọc tất cả

Thông tin chung

Tiện ích chung
Hồ bơi, Nhà hàng, Lễ tân 24h, Chỗ đậu xe, WiFi
Thời gian nhận/trả phòng
Từ 15:00 - 00:00 - đến 11:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Grotto Bay Beach Resort
198
Số lầu tại Grotto Bay Beach Resort
1
Những tiện nghi khác tại Grotto Bay Beach Resort
Công viên nước, Hồ bơi ngoài trời, Bãi biển riêng, Chương trình giải trí cho người lớn, Các tiện nghi ngoài trời

Câu hỏi thường gặp về Grotto Bay Beach Resort

Những tiện ích tại Grotto Bay Beach Resort?
Những tiện ích tại Grotto Bay Beach Resort bao gồm Hồ bơi, Nhà hàng, Lễ tân 24h, Chỗ đậu xe, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Grotto Bay Beach Resort?
Thời gian nhận phòng tại Grotto Bay Beach Resort là từ 15:00 - 00:00 và trả phòng trước Trước 11:00
Grotto Bay Beach Resort có phục vụ ăn sáng không?
Có, Grotto Bay Beach Resort có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Grotto Bay Beach Resort đạt tiêu chuẩn mấy sao?
Grotto Bay Beach Resort là khách sạn đạt tiêu chuẩn 4.0 sao.
Grotto Bay Beach Resort có bao nhiêu tầng lầu?
Grotto Bay Beach Resort có tổng cộng 1 tầng.
Xem tất cả

Những review khác của du khách về Grotto Bay Beach Resort

9,0
Xuất sắc
Từ 1.000 đánh giá
Vệ sinh

9,0

Tiện nghi phòng

8,8

Dịch vụ và Tiện ích

9,2

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Grotto Bay Beach Resort

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
HELEN ANNETTE SZAKACS
icon-cùng Bạn bè
cùng Bạn bè
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

I went with my friend for her 50th birthday - the staff were so friendly and helpful and made our stay super special. Shout out to Winston!
Zoe
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Beautiful spot
Amlan
icon-cùng Trẻ em
cùng Trẻ em
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

excellent location and clean facilities! walking distance from crystal caves, bailey's ice cream and swizzle inn. in addition, you can walk to jamaican grill at bailey's bay next to the cricket ground, a 15 min walk. bus stops are right outside the hotel that can take you to hamilton and st. george's.
Carol
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

No complaints! Beach and pool were wonderful. Loved being able to walk right down to beach. Being able to catch the bus right from the rnd of the property was so convenient. Would absolutely stay again!😊
Andrea
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

This is our new favorite place to visit! Not only is it close to Boston, you feel like you are worlds away. . Everyone that we encountered was nothing but helpful and extremely kind. We will be back yearly!
Carol
icon-cùng Bạn bè
cùng Bạn bè
8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Overall we enjoyed our stay - the room (although ground floor) had a view (we paid extra for the ocean front), the beach was good, we always found chairs and towels (free), and the room was comfortable with plenty of hot water and clean towels daily. The housekeeping staff was excellent! The one lunch we had at the resort was great, but the seafood BBQ was overpriced and the meats and lobster were overcooked and dry. Everything else at the BBQ was very good though. Be prepared that if you do not have the all inclusive, everything is every expensive. Small coffee in the AM $4, a muffin $6 (those were the least expensive options)...drinks expensive too. The all inclusive might be the best route - $139 per person, but includes breakfast, lunch, dinner, coffee at the bar and most drinks, plus water sports stuff and I also think the bus passes and tipping are included. If you do not book directly with the hotel, the staff will remind you frequently and not be as helpful as they should.
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John
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Beautiful grounds on a hill overlooking the bay. Close to the airport and close to scooter rental - which we used to explore the entire island. Staff was phenomenal, extremely friendly. Good food - we did breakfast and dinner plan - and good entertainment after dinner. We took advantage of a couples spa in the underground caves on the property, it was fantastic. Can’t wait to go back.
Đọc thêm
Charles Henry
6,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The Grotto Bay Resort was fine. I was expecting more for the price. We had an ocean front room. The view was great, the room was average. Had issues with both the in-room coffee service and the coffee available at the continental breakfast. The spa (in a cave!) was excellent. There is also a cave to swim in. If you didn’t want to spend big bucks for breakfast in the restaurant, the offerings at the continental breakfast were meager. All in all, I would rate the property as okay, not great.
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Vivien
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

There were pro’s and cons to this resort. We were very early but were accommodated with an early check-in to a room at the level we had booked, which was great. The room was clean, spacious and comfortable although the view was mainly of shrubs rather than the ‘sea view’ we had expected and the patio doors weren’t very clean. I booked a table for Sunday brunch and when we arrived at the restaurant it was heaving - a good sign! - but the guy on the desk was brusque and wasn’t really interested in finding our booking when we said we were residents. He asked if we were ‘all inclusive’ and I said no, we weren’t, but he said we couldn’t have the Sunday Brunch, as residents ate at the pool restaurant. We had no choice but to go there and, to say the least, the food was not what we wanted. I did question this at Reception the following day and was told that, as we weren’t ‘all-inclusive’, we should have been able to dine in the restaurant and eat the Sunday brunch. Not impressed. Added to that, there was a rooster which paraded outside the room and crowed at around 6.00 a.m. every morning; he even paid us a visit, so I think people must have been feeding him. Again, not impressed. There was a huge storm while we were there and that sent detritus everywhere. A staff member used a leaf blower to clear it but left what looked like toilet paper draped on one of the bushes. There were also small slugs all over the little terrace afterwards. For the price, I really wouldn’t recommend.
Đọc thêm
claude
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

We had a very nice time. The lobby and restaurants are updated. Resort is 5 min from the airport. Taxis were easy to get , the staff was nice and friendly, comfortable bed, food was good by the pool amd very nice private beach set up . For the price and location - highly reccomend. We will be back.
Kaylin
icon-cùng Bạn đời
cùng Bạn đời
8,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Staff were outstanding, food was great. I do think they need more beach chairs/umbrella's and a bigger pool/hot tub for how many rooms they have.
lee
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Grotto Bay is a very nice hotel and it is close to the airport. The food was really good. The staff were all very nice. It has a nice area on the side for snorkeling with loads of small fish. The hotel could use a little updating, the bathrooms are small, the floor in the room is kind of dirty, but it’s a beach hotel, so it’s not that bad. They could use some variation of the menu at the outside bar. It’s the only option you have for lunch there, so so e specials of the day would be nice. The Swizzle Inn is a 3 minute walk, so that’s convenient. We have stayed there a few times about 10 years ago, and it is exactly the same as it was then. I would stay there again, but it’s not a luxury hotel. Very nice, but just being honest.
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Rishabh
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Room that I was shown vs I was given were not the same at all. When mentioned, I was sent to another room that did not have king bed but good view, then sent to a 3rd room with an eve worse (no view) view and king bed. After 30 minutes of walking around the resort I was given a room that had a decent (as shown) view and king bed and was told I will be charged extra (thankfully I was not) I had mentioned it was my anniversary and there was nothing the resort did for that. I had booked a spa with add on and they did not take extra time for the 15 minute add on and finished it in the same time. Great resort, great location but spoils the experience.
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Melissa
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The food choices at dinner were very disappointing. Minimum things I would eat and the menu didn’t change much at all. Breakfast was fine. Typical resort breakfast. Lunch was best eaten off the resort. There are soooo many stairs! The Spa is incredible! I also wish we were told more info about checking out. We had to drag our bags up all those stairs at 5:30 am to be on time for our airport transfer at 5:45 because the bellhop wasn’t available. Do not take the first flight home. TSA and Customs only open from 7am-4pm.
Đọc thêm
ricardo
icon-cùng Bạn đời
cùng Bạn đời
4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

More of not liked ….corridors to the room messy Entry door is glass and you cannot shut the light from the corridor Bathroom is awful …more like a one or two stars place Room itself is adequate nut you can get better for same price in and around the island Of positive is the staff ….very friendly / helpful
Jingying
icon-cùng Trẻ em
cùng Trẻ em
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Everything was great
Cesare
icon-Kỳ nghỉ gia đình
Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Great service in all activities and restaurants. Guest services was very helpful in arranging island tour by taxi. Our driver Anthony was the best.
Evelyn
icon-cùng Bạn đời
cùng Bạn đời
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The Grotto Bay was an amazing place to stay. The Resort was immaculately clean and the staff was awesome. Everyone in Bermuda is so kind and welcoming.
Linda Jean
icon-cùng Bạn bè
cùng Bạn bè
6,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Main building was landscaped beautifully however ever our building was not weeds over grown bushes very unkempt. Friend had a bad knee No handicap access to get to the beach and pool only way to get there is multiple steep stairs….were told you could call to get a ride down via golf cart when we did ask multiple times they were not available but could wait until one came back shouldn’t be to long needless to say ended up walking down. Most staff were amazing and most helpful and hate to say anything negative but checking out the guy behind the desk has no business being in the hospitality business was annoyed that we asked for a print out and bottled water…never spoke just rolled his eyes and mumbled. Will definitely be back to the area but will not book at this hotel again.
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Mary Wendy
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10,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

Very family friendly with activities near the pool for kids to play with
Số lượng đánh giá trên mỗi trang
20
40

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Bên ngoài 4 Grotto Bay Beach Resort

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Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779, cấp lần đầu ngày 18/12/2015 bởi Sở Tài chính Thành phố Hồ Chí Minh | Địa chỉ: Tầng 2 Tòa nhà An Phú Plaza, số 117-119, đường Lý Chính Thắng, Phường Xuân Hòa, Thành phố Hồ Chí Minh, Việt Nam | Đại diện pháp luật: Nguyễn Thị Thu Hương| Email: cs@traveloka.com | Tel: +84 28 3861 4699
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9,0
Xuất sắc
Từ 1.000 đánh giá
Vệ sinh

9,0

Tiện nghi phòng

8,8

Dịch vụ và Tiện ích

9,2

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Đánh giá của du khách Grotto Bay Beach Resort

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
HELEN ANNETTE SZAKACS
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10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

I went with my friend for her 50th birthday - the staff were so friendly and helpful and made our stay super special. Shout out to Winston!
Zoe
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8,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

Beautiful spot
Amlan
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cùng Trẻ em
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

excellent location and clean facilities! walking distance from crystal caves, bailey's ice cream and swizzle inn. in addition, you can walk to jamaican grill at bailey's bay next to the cricket ground, a 15 min walk. bus stops are right outside the hotel that can take you to hamilton and st. george's.
Carol
10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

No complaints! Beach and pool were wonderful. Loved being able to walk right down to beach. Being able to catch the bus right from the rnd of the property was so convenient. Would absolutely stay again!😊
Andrea
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10,0
/10
Đánh giá cách đây 13 tuần

Expedia Group verified review

This is our new favorite place to visit! Not only is it close to Boston, you feel like you are worlds away. . Everyone that we encountered was nothing but helpful and extremely kind. We will be back yearly!
Carol
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8,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Overall we enjoyed our stay - the room (although ground floor) had a view (we paid extra for the ocean front), the beach was good, we always found chairs and towels (free), and the room was comfortable with plenty of hot water and clean towels daily. The housekeeping staff was excellent! The one lunch we had at the resort was great, but the seafood BBQ was overpriced and the meats and lobster were overcooked and dry. Everything else at the BBQ was very good though. Be prepared that if you do not have the all inclusive, everything is every expensive. Small coffee in the AM $4, a muffin $6 (those were the least expensive options)...drinks expensive too. The all inclusive might be the best route - $139 per person, but includes breakfast, lunch, dinner, coffee at the bar and most drinks, plus water sports stuff and I also think the bus passes and tipping are included. If you do not book directly with the hotel, the staff will remind you frequently and not be as helpful as they should.
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John
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10,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Beautiful grounds on a hill overlooking the bay. Close to the airport and close to scooter rental - which we used to explore the entire island. Staff was phenomenal, extremely friendly. Good food - we did breakfast and dinner plan - and good entertainment after dinner. We took advantage of a couples spa in the underground caves on the property, it was fantastic. Can’t wait to go back.
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Charles Henry
6,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

The Grotto Bay Resort was fine. I was expecting more for the price. We had an ocean front room. The view was great, the room was average. Had issues with both the in-room coffee service and the coffee available at the continental breakfast. The spa (in a cave!) was excellent. There is also a cave to swim in. If you didn’t want to spend big bucks for breakfast in the restaurant, the offerings at the continental breakfast were meager. All in all, I would rate the property as okay, not great.
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Vivien
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6,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

There were pro’s and cons to this resort. We were very early but were accommodated with an early check-in to a room at the level we had booked, which was great. The room was clean, spacious and comfortable although the view was mainly of shrubs rather than the ‘sea view’ we had expected and the patio doors weren’t very clean. I booked a table for Sunday brunch and when we arrived at the restaurant it was heaving - a good sign! - but the guy on the desk was brusque and wasn’t really interested in finding our booking when we said we were residents. He asked if we were ‘all inclusive’ and I said no, we weren’t, but he said we couldn’t have the Sunday Brunch, as residents ate at the pool restaurant. We had no choice but to go there and, to say the least, the food was not what we wanted. I did question this at Reception the following day and was told that, as we weren’t ‘all-inclusive’, we should have been able to dine in the restaurant and eat the Sunday brunch. Not impressed. Added to that, there was a rooster which paraded outside the room and crowed at around 6.00 a.m. every morning; he even paid us a visit, so I think people must have been feeding him. Again, not impressed. There was a huge storm while we were there and that sent detritus everywhere. A staff member used a leaf blower to clear it but left what looked like toilet paper draped on one of the bushes. There were also small slugs all over the little terrace afterwards. For the price, I really wouldn’t recommend.
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claude
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10,0
/10
Đánh giá cách đây 15 tuần

Hotels.com verified review

We had a very nice time. The lobby and restaurants are updated. Resort is 5 min from the airport. Taxis were easy to get , the staff was nice and friendly, comfortable bed, food was good by the pool amd very nice private beach set up . For the price and location - highly reccomend. We will be back.
Kaylin
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8,0
/10
Đánh giá cách đây 15 tuần

Expedia Group verified review

Staff were outstanding, food was great. I do think they need more beach chairs/umbrella's and a bigger pool/hot tub for how many rooms they have.
lee
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10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Grotto Bay is a very nice hotel and it is close to the airport. The food was really good. The staff were all very nice. It has a nice area on the side for snorkeling with loads of small fish. The hotel could use a little updating, the bathrooms are small, the floor in the room is kind of dirty, but it’s a beach hotel, so it’s not that bad. They could use some variation of the menu at the outside bar. It’s the only option you have for lunch there, so so e specials of the day would be nice. The Swizzle Inn is a 3 minute walk, so that’s convenient. We have stayed there a few times about 10 years ago, and it is exactly the same as it was then. I would stay there again, but it’s not a luxury hotel. Very nice, but just being honest.
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Rishabh
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4,0
/10
Đánh giá cách đây 16 tuần

Hotels.com verified review

Room that I was shown vs I was given were not the same at all. When mentioned, I was sent to another room that did not have king bed but good view, then sent to a 3rd room with an eve worse (no view) view and king bed. After 30 minutes of walking around the resort I was given a room that had a decent (as shown) view and king bed and was told I will be charged extra (thankfully I was not) I had mentioned it was my anniversary and there was nothing the resort did for that. I had booked a spa with add on and they did not take extra time for the 15 minute add on and finished it in the same time. Great resort, great location but spoils the experience.
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Melissa
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10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The food choices at dinner were very disappointing. Minimum things I would eat and the menu didn’t change much at all. Breakfast was fine. Typical resort breakfast. Lunch was best eaten off the resort. There are soooo many stairs! The Spa is incredible! I also wish we were told more info about checking out. We had to drag our bags up all those stairs at 5:30 am to be on time for our airport transfer at 5:45 because the bellhop wasn’t available. Do not take the first flight home. TSA and Customs only open from 7am-4pm.
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ricardo
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4,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

More of not liked ….corridors to the room messy Entry door is glass and you cannot shut the light from the corridor Bathroom is awful …more like a one or two stars place Room itself is adequate nut you can get better for same price in and around the island Of positive is the staff ….very friendly / helpful
Jingying
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10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Everything was great
Cesare
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Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Great service in all activities and restaurants. Guest services was very helpful in arranging island tour by taxi. Our driver Anthony was the best.
Evelyn
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10,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

The Grotto Bay was an amazing place to stay. The Resort was immaculately clean and the staff was awesome. Everyone in Bermuda is so kind and welcoming.
Linda Jean
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6,0
/10
Đánh giá cách đây 16 tuần

Expedia Group verified review

Main building was landscaped beautifully however ever our building was not weeds over grown bushes very unkempt. Friend had a bad knee No handicap access to get to the beach and pool only way to get there is multiple steep stairs….were told you could call to get a ride down via golf cart when we did ask multiple times they were not available but could wait until one came back shouldn’t be to long needless to say ended up walking down. Most staff were amazing and most helpful and hate to say anything negative but checking out the guy behind the desk has no business being in the hospitality business was annoyed that we asked for a print out and bottled water…never spoke just rolled his eyes and mumbled. Will definitely be back to the area but will not book at this hotel again.
Đọc thêm
Mary Wendy
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10,0
/10
Đánh giá cách đây 17 tuần

Expedia Group verified review

Very family friendly with activities near the pool for kids to play with
Số lượng đánh giá trên mỗi trang
20
40