Hyatt Place Montreal - Downtown

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8.7
/10
Very Good
2,393 reviews

What Guests Say About Their Stay

Marie-Samuelle

10.0
/ 10
The hotel property was clean, the staff was really helpul and there were great amenities. We will definitely be back.

Karen

10.0
/ 10
The hotel was wonderful. The room was spacious and the bathroom was clean and spacious. My only complaint is about the parking. The hotel charges $30@ night, and it’s added to your bill at check in. And You have in/out parking. However the garage is very small and parking for the hotel is very limited and you are not guaranteed a space when you go out and return. This means you have to find a space on the street. And street parking is very limited as well. If you do get a space in the garage you should leave your car there until you check out. Getting a cab for getting around in the city for is much easier.

Karen

10.0
/ 10
The staff were helpful and friendly. Our double room was clean, large and had a great city view. Gym good. Pool good for kids (we didnt use it). Everything at this hotel was basic and clean. Location was good, walkable to Eaton centre, Old Montreal, the Plateau, Parc Fontaine etc... central located. Only minus was there's a bit of sketchy but we were not bothered. Easy underground walkway through the mini mall to the Metro Berri UQUAM.
In the Area
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1415, rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L3Y9

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hyatt Place Montreal - Downtown is located in area / city Ville-Marie. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Place Montreal - Downtown

1415, rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L3Y9
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Lobby Hyatt Place Montreal - Downtown
Lobby 2 Hyatt Place Montreal - Downtown

Discover More About Hyatt Place Montreal - Downtown

General
Near Place des Arts

Location
A stay at Hyatt Place Montreal - Downtown places you in the heart of Montreal, within a 5-minute drive of Montreal Convention Centre and Old Port of Montreal. This hotel is 1 mi (1.7 km) from Notre Dame Basilica and 1.1 mi (1.7 km) from McGill University.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Sainte-Catherine Street - 0.1 km / 0.1 mi
CHUM - 0.2 km / 0.1 mi
University of Quebec at Montreal - 0.2 km / 0.1 mi
Saint Denis Street - 0.3 km / 0.2 mi
St. Denis Theatre - 0.4 km / 0.2 mi
Sherbrooke Street - 0.7 km / 0.4 mi
M Telus - 0.7 km / 0.4 mi
Saint Laurent Boulevard - 0.8 km / 0.5 mi
Saint-Paul Street - 0.9 km / 0.5 mi
Place des Arts - 0.9 km / 0.6 mi
Saint Louis Square - 1 km / 0.6 mi
Saint Lawrence River - 1.1 km / 0.7 mi
La Fontaine Park - 1.1 km / 0.7 mi
Old Port of Montreal - 1.1 km / 0.7 mi
The Underground City - 1.1 km / 0.7 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 14.6 km / 9.1 mi
Montreal–Trudeau Intl. Airport (YUL) - 20.5 km / 12.7 mi

Facilities
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.

Business Facilities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Montreal? This hotel has 6078 square feet (565 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the grocery/convenience store. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 351 guestrooms featuring espresso makers and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

All facilities in Hyatt Place Montreal - Downtown

Entertainment Facility Hyatt Place Montreal - Downtown
Entertainment Facility
Functional Hall Hyatt Place Montreal - Downtown
Functional Hall
Common Space Hyatt Place Montreal - Downtown
Common Space
Lobby Hyatt Place Montreal - Downtown
Lobby
Accommodation Services Hyatt Place Montreal - Downtown
Accommodation Services

Transportation

  • Garage
  • Secure parking

Things to Do

  • Indoor pool
  • Fitness center
  • Shops
  • Sauna

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Banquet
  • Reception hall

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • Shops
  • Grocery

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Place Montreal - Downtown

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Place Montreal - Downtown
351
Number of floors in Hyatt Place Montreal - Downtown
30
Another facilities in Hyatt Place Montreal - Downtown
Garage, Secure parking, Indoor pool, Fitness center, Shops

Frequently asked questions about Hyatt Place Montreal - Downtown

What are available facilities at Hyatt Place Montreal - Downtown?
There are top facilites at Hyatt Place Montreal - Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Place Montreal - Downtown?
The standard check-in time at Hyatt Place Montreal - Downtown is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hyatt Place Montreal - Downtown provide breakfast?
Yes, Hyatt Place Montreal - Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Place Montreal - Downtown?
Hyatt Place Montreal - Downtown has a 3.5-star rating.
How many floors does Hyatt Place Montreal - Downtown have?
Hyatt Place Montreal - Downtown has 30.
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Hyatt Place Montreal - Downtown reviews and ratings

8.8
Very Good
From 2,391 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveller Reviews Hyatt Place Montreal - Downtown

Number of reviews per page
20
40
Top reviews
Marie-Samuelle
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel property was clean, the staff was really helpul and there were great amenities. We will definitely be back.
Syed ali murtaza
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a very disappointing stay at Hyatt Hotel Downtown Montreal. The air conditioning in my room wasn’t working, and the room temperature reached 25.5°C, making it extremely uncomfortable. I escalated the issue to reception staff Doula and specifically asked if a portable air conditioner could be provided. She agreed, but instead, they sent a basic fan. Later they said they do not have portable AC's. That felt misleading. To make matters worse, the fridge in the room wasn’t working either. It’s hard to understand how management can rent out a room without knowing that basic amenities like the refrigerator are defective. The bath tub had severe drainage issues and water just stood still there. What disappointed me the most was the complete lack of accountability. Night shift Manager Francois straight away said "you can move out and go to another hotel" at 11:00 pm. At the time of taking my car out of the parking, the parking pass just won't scan. Went to the reception who confirmed that the pass was active, came back and nothing. Went again to the reception who said they double checked the pass is active, returned to the car and again the pass won't scan. There was no genuine apology, no effort to make things right, and no compensation for the inconvenience. Overall, the service was poor, the room maintenance was unacceptable, and the management’s response was disappointing. I expected much better from a Hyatt property.
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Karen
icon-with Pet
with Pet
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was wonderful. The room was spacious and the bathroom was clean and spacious. My only complaint is about the parking. The hotel charges $30@ night, and it’s added to your bill at check in. And You have in/out parking. However the garage is very small and parking for the hotel is very limited and you are not guaranteed a space when you go out and return. This means you have to find a space on the street. And street parking is very limited as well. If you do get a space in the garage you should leave your car there until you check out. Getting a cab for getting around in the city for is much easier.
Read More
Karen
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were helpful and friendly. Our double room was clean, large and had a great city view. Gym good. Pool good for kids (we didnt use it). Everything at this hotel was basic and clean. Location was good, walkable to Eaton centre, Old Montreal, the Plateau, Parc Fontaine etc... central located. Only minus was there's a bit of sketchy but we were not bothered. Easy underground walkway through the mini mall to the Metro Berri UQUAM.
Read More
Catherine
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Incredibly slow lifts. Thin walls so we could hear kids shouting in next door roon
Mackenzie
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and spacious. All the staff we interacted with were very friendly and nice. The hotel is in a great location as well! Great pick when staying in Montreal.
Marc
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Déjeuner excellent et personnel très attentif
Amit
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

While we regarded Hyatt as an amazing hotel as we experienced the same in various other countries , our experience at this particular property was terrible. And why - the customer service , we had called the reception for anything during the stay the call was barely ever answered . We literally had to step down to reception everytime to ask for any help . The cleaning staff was good and breakfast was decent but the staff who answers call for any kind of room service was never available. For eg if you need any extra stuff , there was no one to answer or help . Even after updating the same to receptionist it went unheard. Hospitality is a competitive industry and it’s always repeat business if you get the delightful experience. We are sorry but as a global traveller this would be our last stay with Hyatt. Thank you .
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Gautam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was great. Staff was v. helpful. Buffet Breakfast had a good variety of food. Although you had to pay for it. Location was great. Close to many restaurants.
Jeffrey
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I loved the property was located right where I needed to be for Jazz Fest. Unfortunately the same staff person that was extremely rude to me during my check in was just as rude at my check out. And this was after the hotel sent me a letter to my room apologizing for her initial behavior. She never corrected it upon check out so clearly she has issues with certain "types" of guests as I saw her being overly nice to other guests that did not look like me.
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Yatharth
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking issues there should be free parking
Cici
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very disappointing stay. I would not recommend this hotel. The room was much worse than I expected. It was extremely noisy, especially at night. We kept hearing constant tapping and knocking noises, making it very difficult to get a good night’s sleep. Parking was another major problem. When we checked in, there were no available parking spaces at the hotel. We had to park about a five-minute walk away, which was very inconvenient. The underground parking garage was also poorly designed. The parking spaces were extremely small, and one of the “available” spots was so tight that it was impossible to park in. Another disappointment was that there wasn’t even a microwave in the hotel, which was very inconvenient for guests who needed to heat up food. Overall, this hotel was far below my expectations. The noise, terrible parking situation, and lack of basic amenities made the stay very frustrating. I definitely would not stay here again and cannot recommend this hotel to anyone
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yanying
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very friendly to us. The only downside was the parking lot - it was really hard to find a spot, and after parking we had to get a parking card and go back to the front desk to scan it for the daily discount of 30 CAD. The elevators from the rooms to the first floor and from the first floor to the parking lot were separate, which was really inconvenient
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Emilie T.
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Magnifique chambre au 26e étage avec vue sur la ville de Montréal. Sécuritaire, petit déjeuner continental à un prix abordable. L’environnement est peut-être considéré « moins riche », mais sa situation est idéal: à deux pas de la station Berri-UQAM, de grands choix de restaurants et centre-ville de Montréal à moins de 25 minutes à pieds.
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Mohamed-Amine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

beautiful view, nice staff, clean room!
Ghalib
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You expect more from a brand like this.
Louis
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hôtel, fraîchement rénové, bien situé. À améliorer : munir les chambres d'une corbeille pour le recyclage.
Marlene
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Breakfast was great everyday lots to choose from All the staff was very helpful and polite Would stay there again
An Qi
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Find a parking spot is extremely hard
Stacy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tout s’est bien déroulé!
Number of reviews per page
20
40

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Exterior 4 Hyatt Place Montreal - Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.