Hyatt Place Montreal - Downtown

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8.7
/10
Very Good
2,404 reviews

What Guests Say About Their Stay

Ronald

10.0
/ 10
Clean , well staffed, the big thing clean. Did not eat there so can't comment

hamilton

10.0
/ 10
I stayed for 3 nights and it was amazing. I arrived a few hours before check-in time. One of the reception staff informed me that my room wasn’t ready but a couple rooms were available next to the elevators if I wanted to take one. I declined and waited for my room on the 24th floor. The room was clean and the bed was very comfortable. I was pleasantly surprised it had Nespresso coffee pods and coffee maker, which I prefer. The hotel is next to the Metro which is easily accessible from outside or through the building. And the best part, there’s an IGA grocery store for anything that you need or forgot to bring. And just steps away there is a Jean Coutu pharmacy and a food court and some shops in building at street level. And, of course, Starbucks on the ground level. What else can you ask for? I especially enjoyed the pool area, the gym, and the Sauna. The best dry sauna I have ever used in a hotel. Oh, by the way, parking can be expensive and mind your head. Very tight and low ceiling height and won’t fit your Large SUV or truck. I know it’s no big deal but I was disappointed this Hyatt didn’t offer the KinetMd lotion like the Hyatt place in Chicago. Love this lotion. I asked the housekeeping staff and she came back with a couple generic trial sizes. But it’s alll good. She was really nice and I appreciate the effort. All the staff were nice and friendly. Good and cheap breakfast, lots of options. Would definitely stay here again.

Alaa

10.0
/ 10
Tout était parfait : l’emplacement, la propreté et l’accueil étaient irréprochables. En revanche, deux petits points ont un peu gâché notre séjour. Nous étions une famille de quatre personnes, réparties dans deux chambres. La première, située à côté de l’ascenseur, était malheureusement très bruyante à cause des allées et venues de celui-ci. La seconde était une chambre communicante avec celle des voisins. Bien que la porte soit fermée des deux côtés, l’isolation phonique était insuffisante et nous entendions clairement la télévision de la chambre voisine, ce qui a perturbé notre sommeil. Nous aurions apprécié que les deux chambres communicantes nous soient attribuées. Cela nous aurait permis de rester proches les uns des autres tout en évitant les nuisances sonores provenant d’autres occupants.
In the Area
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1415, rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L3Y9

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hyatt Place Montreal - Downtown is located in area / city Ville-Marie. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Place Montreal - Downtown

1415, rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L3Y9
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Discover More About Hyatt Place Montreal - Downtown

General
Near Place des Arts

Location
A stay at Hyatt Place Montreal - Downtown places you in the heart of Montreal, within a 5-minute drive of Montreal Convention Centre and Old Port of Montreal. This hotel is 1 mi (1.7 km) from Notre Dame Basilica and 1.1 mi (1.7 km) from McGill University.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Sainte-Catherine Street - 0.1 km / 0.1 mi
CHUM - 0.2 km / 0.1 mi
University of Quebec at Montreal - 0.2 km / 0.1 mi
Saint Denis Street - 0.3 km / 0.2 mi
St. Denis Theatre - 0.4 km / 0.2 mi
Sherbrooke Street - 0.7 km / 0.4 mi
M Telus - 0.7 km / 0.4 mi
Saint Laurent Boulevard - 0.8 km / 0.5 mi
Saint-Paul Street - 0.9 km / 0.5 mi
Place des Arts - 0.9 km / 0.6 mi
Saint Louis Square - 1 km / 0.6 mi
Saint Lawrence River - 1.1 km / 0.7 mi
La Fontaine Park - 1.1 km / 0.7 mi
Old Port of Montreal - 1.1 km / 0.7 mi
The Underground City - 1.1 km / 0.7 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 14.6 km / 9.1 mi
Montreal–Trudeau Intl. Airport (YUL) - 20.5 km / 12.7 mi

Facilities
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.

Business Facilities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Montreal? This hotel has 6078 square feet (565 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the grocery/convenience store. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 351 guestrooms featuring espresso makers and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

All facilities in Hyatt Place Montreal - Downtown

Swimming Pool Hyatt Place Montreal - Downtown
Swimming Pool
Entertainment Facility Hyatt Place Montreal - Downtown
Entertainment Facility
Fitness Center Hyatt Place Montreal - Downtown
Fitness Center
Functional Hall Hyatt Place Montreal - Downtown
Functional Hall
Common Space Hyatt Place Montreal - Downtown
Common Space

Transportation

  • Garage
  • Secure parking

Things to Do

  • Indoor pool
  • Fitness center
  • Shops
  • Sauna

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Banquet
  • Reception hall

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • Shops
  • Grocery

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Place Montreal - Downtown

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Place Montreal - Downtown
351
Number of floors in Hyatt Place Montreal - Downtown
30
Another facilities in Hyatt Place Montreal - Downtown
Garage, Secure parking, Indoor pool, Fitness center, Shops

Frequently asked question in Hyatt Place Montreal - Downtown

What are available facilities at Hyatt Place Montreal - Downtown?
There are top facilites at Hyatt Place Montreal - Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Place Montreal - Downtown?
The standard check-in time at Hyatt Place Montreal - Downtown is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hyatt Place Montreal - Downtown provide breakfast?
Yes, Hyatt Place Montreal - Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Place Montreal - Downtown?
Hyatt Place Montreal - Downtown is a 3.5-star hotel.
How many floors does Hyatt Place Montreal - Downtown have?
Hyatt Place Montreal - Downtown has 30 floors.
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More Reviews from Other Guests in Hyatt Place Montreal - Downtown

8.8
Very Good
From 2,402 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Hyatt Place Montreal - Downtown

Number of reviews per page
20
40
Top reviews
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean , well staffed, the big thing clean. Did not eat there so can't comment
Joshua
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

After a major renovation expected better use of ammenities.
hamilton
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I stayed for 3 nights and it was amazing. I arrived a few hours before check-in time. One of the reception staff informed me that my room wasn’t ready but a couple rooms were available next to the elevators if I wanted to take one. I declined and waited for my room on the 24th floor. The room was clean and the bed was very comfortable. I was pleasantly surprised it had Nespresso coffee pods and coffee maker, which I prefer. The hotel is next to the Metro which is easily accessible from outside or through the building. And the best part, there’s an IGA grocery store for anything that you need or forgot to bring. And just steps away there is a Jean Coutu pharmacy and a food court and some shops in building at street level. And, of course, Starbucks on the ground level. What else can you ask for? I especially enjoyed the pool area, the gym, and the Sauna. The best dry sauna I have ever used in a hotel. Oh, by the way, parking can be expensive and mind your head. Very tight and low ceiling height and won’t fit your Large SUV or truck. I know it’s no big deal but I was disappointed this Hyatt didn’t offer the KinetMd lotion like the Hyatt place in Chicago. Love this lotion. I asked the housekeeping staff and she came back with a couple generic trial sizes. But it’s alll good. She was really nice and I appreciate the effort. All the staff were nice and friendly. Good and cheap breakfast, lots of options. Would definitely stay here again.
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Sophie
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good
Alaa
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout était parfait : l’emplacement, la propreté et l’accueil étaient irréprochables. En revanche, deux petits points ont un peu gâché notre séjour. Nous étions une famille de quatre personnes, réparties dans deux chambres. La première, située à côté de l’ascenseur, était malheureusement très bruyante à cause des allées et venues de celui-ci. La seconde était une chambre communicante avec celle des voisins. Bien que la porte soit fermée des deux côtés, l’isolation phonique était insuffisante et nous entendions clairement la télévision de la chambre voisine, ce qui a perturbé notre sommeil. Nous aurions apprécié que les deux chambres communicantes nous soient attribuées. Cela nous aurait permis de rester proches les uns des autres tout en évitant les nuisances sonores provenant d’autres occupants.
Read More
Syed ali murtaza
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

AC's didn't work, bath tub doesn't drain, parking ticket machine doesn't recognize tickets.
Kateryna
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The A/C was not working , was 26 Celcius in the room, took them half a day to send a technician who said "just keep your curtains shut", offered to bring a fan, eventually relocated us into a different room, which at first they said wasn't available. My friends stayed in other room - it smelled moldy, they also moved to other room which was hot. What a chaos! Wasted a lot of our time and nerves! Also the filter was dead at the water filter in the gym, and water wasn't running - and no one cared to change it. The breakfast was reasonable for a chain hotel.
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Adine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was in a good location - easy to walk to the Jazz Festival and also easy to get to Old Montreal. Very close to a Metro station with 3 train lines. The staff was attentive. The room was big. Our city view was great. Breakfast was adequate (not bad, but nothing special either). The pool was nice, but pretty crowded with kids every time we looked. I would return here.
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Krista Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were friendly and helpful. Clean room with a great view of downtown Montreal. We were directly across the street from the music venue we had tickets - so extremely convenient!
Kelly
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A delightful stay. Staff was amazing and so very helpful.
Marina
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was not ready for check-in time. The breakfast was very limited, and the cafeteria was overcrowded. The elevators were not possible to get in at certain time and one of them was broken.
RICHARD
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The elevators were not fully operational and thus overcrowding on those used.
Marie-Samuelle
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel property was clean, the staff was really helpul and there were great amenities. We will definitely be back.
Syed ali murtaza
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a very disappointing stay at Hyatt Hotel Downtown Montreal. The air conditioning in my room wasn’t working, and the room temperature reached 25.5°C, making it extremely uncomfortable. I escalated the issue to reception staff Doula and specifically asked if a portable air conditioner could be provided. She agreed, but instead, they sent a basic fan. Later they said they do not have portable AC's. That felt misleading. To make matters worse, the fridge in the room wasn’t working either. It’s hard to understand how management can rent out a room without knowing that basic amenities like the refrigerator are defective. The bath tub had severe drainage issues and water just stood still there. What disappointed me the most was the complete lack of accountability. Night shift Manager Francois straight away said "you can move out and go to another hotel" at 11:00 pm. At the time of taking my car out of the parking, the parking pass just won't scan. Went to the reception who confirmed that the pass was active, came back and nothing. Went again to the reception who said they double checked the pass is active, returned to the car and again the pass won't scan. There was no genuine apology, no effort to make things right, and no compensation for the inconvenience. Overall, the service was poor, the room maintenance was unacceptable, and the management’s response was disappointing. I expected much better from a Hyatt property.
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Karen
icon-with Pet
with Pet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was wonderful. The room was spacious and the bathroom was clean and spacious. My only complaint is about the parking. The hotel charges $30@ night, and it’s added to your bill at check in. And You have in/out parking. However the garage is very small and parking for the hotel is very limited and you are not guaranteed a space when you go out and return. This means you have to find a space on the street. And street parking is very limited as well. If you do get a space in the garage you should leave your car there until you check out. Getting a cab for getting around in the city for is much easier.
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Karen
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were helpful and friendly. Our double room was clean, large and had a great city view. Gym good. Pool good for kids (we didnt use it). Everything at this hotel was basic and clean. Location was good, walkable to Eaton centre, Old Montreal, the Plateau, Parc Fontaine etc... central located. Only minus was there's a bit of sketchy but we were not bothered. Easy underground walkway through the mini mall to the Metro Berri UQUAM.
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Catherine
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Incredibly slow lifts. Thin walls so we could hear kids shouting in next door roon
Mackenzie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and spacious. All the staff we interacted with were very friendly and nice. The hotel is in a great location as well! Great pick when staying in Montreal.
Marc
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Déjeuner excellent et personnel très attentif
Amit
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

While we regarded Hyatt as an amazing hotel as we experienced the same in various other countries , our experience at this particular property was terrible. And why - the customer service , we had called the reception for anything during the stay the call was barely ever answered . We literally had to step down to reception everytime to ask for any help . The cleaning staff was good and breakfast was decent but the staff who answers call for any kind of room service was never available. For eg if you need any extra stuff , there was no one to answer or help . Even after updating the same to receptionist it went unheard. Hospitality is a competitive industry and it’s always repeat business if you get the delightful experience. We are sorry but as a global traveller this would be our last stay with Hyatt. Thank you .
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Number of reviews per page
20
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Exterior 4 Hyatt Place Montreal - Downtown

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