蒙特娄市中心凯悦嘉轩酒店

A bad experience with the breakfast in the restaurant. What a messy inside the restaurant made me feel I’m in the battlefield.

Emplacement de choix à un prix correct. Chambre propre (vue sur rien par contre) et juste de bon format.

Location

I go to Montreal frequently and stay at the Hyatt downtown - because it is a great value - plus the location, the staff is great, the room is fine. I love the supermarket on the first floor. Parking in the public library nearby is inexpensive and easy. It’s also close to Rue St Laurent and St Denis and lots of other places. Breakfast is so-so compared to the many fine bakeries, coffee shops and bagel shops available.

Staff were very helpfu and rooms were clean. Gym, sauna and pool were well-maintained. A good location that is walkable to most attractions.

No amenities in the room

Great staff

Room was spacious and clean. The location can’t be beat with an indoor walkway to the metro during office tower hours, and an IGA indoors as well. The air conditioning is weak and never got my room cooler than 22C with the blinds closed and the elevators are slow.

Parfait!

Great location, great amenities and helpful staff.

Staffs were not ok

The room AC was set at 24°C. When we contacted the front desk, we were told that it can be adjusted, but it was not also no one was sent to check or fix it. The next morning, we called the front desk to request coffee kits. After waiting for about 40 minutes, we called again, but no one answered. I eventually went to the front desk in person. The front desk staff member spoke to someone on a walkie-talkie in French and asked me to return to the room, assuring me that the coffee kits would be delivered. Someone eventually came to the room, but only the coffee pods were delivered, there was no creamer or sugar. We called the front desk again, but once again, no one answered. I had to go back to the front desk personally to make the request. The remaining items finally arrived about 15 minutes later. Overall, we spent more than an hour struggling just to get a basic cup of morning coffee at the Hyatt. This level of service was quite disappointing. Parking was also $30 per night. Apart from these issues, everything else about our stay was good.

Clean room, professional staff and excellent breakfast.

The property was ok but parking was not available and had to find a public parking.

The breakfast was amazing!

The amenities could be improved. The shampoo dispenser was empty, and basic items such as forks were not provided in the room. We had to request them from the front desk or pick them up ourselves. The room, bathroom, and trash bins were not cleaned properly. Overall, this was far from a great experience, and I would not recommend this hotel based on my stay.

Amazing hotel, overall. The amenities (pool and sauna) were superb and the breakfast was excellent. Would absolutely stay here again.

Although the parking can seem intimidating at first, the Hyatt Place Montreal worked for everything I needed to do. There was a music festival across the street that went until 11 PM, and I could hear it on the 19th floor, but after it stopped, everything was quiet. The parking garage attendants found a parking place for me in the garage even though I had arrived late. My vehicle was absolutely secure until morning, and I was able to go back and forth to get my belongings. There was a very nice grocery store (IGA) attached to the hotel. Breakfast in the morning had a great selection and the dining area was clean.

Hotel was clean and comfortable with great proximity to arts and shopping district, Latin Quarter and the old port. Very diverse and vibrant area of town. Pool was great. Met our needs on a busy long weekend.

very nice place to stay.good neighborhood. lots to eat, and late nite eat and drink some places are open till 3 or 4 am just the way i like it