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Dorsett Shepherds Bush
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Dorsett Shepherds Bush
Hotels
8.0
/10
Very Good
1,954 reviews
What Guests Say About Their Stay
Sue
10.0
/ 10
Absolutely brilliant stay. Was a beautiful hotel with great staff who couldn’t do more for you! Rona and leela were so helpful and had wonderfully customer service skills. I would definitely come back here again and hopefully very soon. Am missing it already ❤️
Verified traveler
10.0
/ 10
A one night stay. Staff very friendly, helpful and attentive. Hotel is a pleasant setting. Rooms are of a good size and the king sized bed was comfortable. Breakfast had plenty of choice and was very tasty. Happy to stay again.
Paul
10.0
/ 10
I requested additional pillows and a duvet 3 times over 5 hours. Nothing came. Finally I was told the hotel did not have any to spare.
In the Area
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58 Shepherds Bush Green, Hammersmith and Fulham, London, England, W12 8QE
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Dorsett Shepherds Bush
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Per room per night (incl. taxes & fees)
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What's around Dorsett Shepherds Bush
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58 Shepherds Bush Green, Hammersmith and Fulham, London, England, W12 8QE
Discover More About Dorsett Shepherds Bush
Location
Dorsett Shepherds Bush is a hotel in a good neighborhood, which is located at Hammersmith and Fulham.
About Dorsett Shepherds Bush
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Dorsett Shepherds Bush exclusively for you.
Dorsett Shepherds Bush is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Dorsett Shepherds Bush.
All facilities in Dorsett Shepherds Bush
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Tours
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
- Elevator
Food and Drinks
- Breakfast
- Bar
- Snack bar
Connectivity
- Free WiFi
General
- Banquet
Business Facilities
- Meeting rooms
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Dorsett Shepherds Bush
Important Note
- Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
- Pet fee: GBP 70 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 70.0 per day
- Service fee: 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: GBP 50 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay and Apple Pay
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Dorsett Shepherds Bush | 317 |
Number of floors in Dorsett Shepherds Bush | 8 |
Another facilities in Dorsett Shepherds Bush | Laundry service, Luggage storage, Express check-out, Porter, Multilingual staff |
Frequently asked questions about Dorsett Shepherds Bush
What are available facilities at Dorsett Shepherds Bush?
There are top facilites at Dorsett Shepherds Bush such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Shepherds Bush?
The standard check-in time at Dorsett Shepherds Bush is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Dorsett Shepherds Bush provide breakfast?
Yes, Dorsett Shepherds Bush provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Dorsett Shepherds Bush
Traveloka (7)
Other sources (1,947)
8.0
Very Good
From 1,947 reviews
Cleanliness
8.4
Room Comfort
8.4
Service and Facilites
8.2
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Traveller Reviews Dorsett Shepherds Bush
Number of reviews per page
20
40
Top reviews
Tim
Business
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Dreadful / had to move rooms / the second room had no air con working - blocked toilers - never stay here again
Verified traveler
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The hotel staff were friendly and welcoming. We stayed in room 142 and we think there was a problem with the air conditioning, as it was not as cool as it showed. However, as we were only staying one night, we didn’t ask for an alternative room. We had a room on the first floor, but it overlooked the bar and so we could feel the vibrations and music from the lobby area. The shower drainage smelled, shower head kept tilting down. The shower door hinges were worn and needs replacing. The carpet gripper was poking out of the carpet as you enter the bathroom. Curtains and carpet had stains.
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Verified traveler
Business
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Expensive coffee machine but no pods for it in the room.
Filled the thing with water and looked for the pods but there were none.
The restaurant served what they said was a Papaya salad, made of only bean sprouts and fresh chilli. They did not charge for it but left disappointed and hungry.
Lee
Business
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hotel lobby looks amazing. However the room was like a sauna. I was given one of the inside rooms so I didn't have a proper window.
The air con did not work and it was the hottest week of the year so far. Maintenance was sent, they had a look but nothing changed. I was given a fan which helped , it was one of the water coolng ones. When I came back to my room it made it smell like a swimming baths.
On an evening i had to keep my door open until it was time to sleep, just to keep the room cool.
Everyone at breakfast was complaining
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Dharmesh
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room did not cool much, they gave us water cooler. Safe did not work. Wish they gave us free breakfast. Overall was clean & great !
James
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent staff who are very helpfull.
Noor Rita
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Service of the front desk, esp Ms Tamara. Friendly & helpful. Attended to my enquiries promptly. The Concierge, Mr Daniel was extremely helpful & attentive to my request.
The room i gotten was bad, Room number 140 (accessible), lamp was faulty, no one came to repair although i called several times since my 1st day. Toilet sink leaked, toilet flooded with the no curtain bath tub. & Room 142 toilet light was flickering too. Overall although we gotten a connecting rooms as requested, but were upset that many hiccups happened.
We will be check-in again on the 1st May for 6 nights. Hoping that this time will be a better experience.
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Gerry
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bathroom mirror was cracked and stopper in the sink would not work, definitely needs some work to be updated
Thomas
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Beautiful hotel and friendly, welcoming and helpful staff.
Sue
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Absolutely brilliant stay. Was a beautiful hotel with great staff who couldn’t do more for you! Rona and leela were so helpful and had wonderfully customer service skills. I would definitely come back here again and hopefully very soon. Am missing it already ❤️
Gunilla
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Carpets, floors etc starting to get a bit worn. Bathroom-floor a bit wobbly..
Verified traveler
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
A one night stay. Staff very friendly, helpful and attentive. Hotel is a pleasant setting. Rooms are of a good size and the king sized bed was comfortable. Breakfast had plenty of choice and was very tasty. Happy to stay again.
Bryn
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good stay, room was hot
Paul
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I requested additional pillows and a duvet 3 times over 5 hours. Nothing came. Finally I was told the hotel did not have any to spare.
falwa
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Excellent as always ! I can’t picture myself staying in an other hotel tan the Dorset when I book a trip to London . The location is perfect . The staff is amazing . Rooms are the cleanest .
Gio
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Apart from the windows being a bit dirty, and there being no fridge in the room, the hotel was amazing! Lobby was insanely beautiful
kojo
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great stay
Verified traveler
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel room was spacious, and we had booked a family room with one large bed and a sofa bed. However, we only ended up with one large bed because the sofa bed was broken and couldn’t be opened. As a result, the four of us had to squeeze into one bed, which was completely different from what we expected. The arrangement was very poor in this regard.
Additionally, the room did not have enough bedding, and we had to call housekeeping at night to request extra bedding. It took a long time for it to arrive. While the room itself wasn’t bad, this part of the arrangement and how it was handled was very disappointing—especially considering we paid for a family room.
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Laura
Leisure
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I pre-paid for three nights. Although the common areas were quite nice, my room and bathroom were dirty (crusty food in the carpet around the bin, mold in the shower, blood spots on the sheets, and dust on surfaces). The lamp was broken, the mattress was very old, and the wardrobe door was warped from extensive water damage. There were no other rooms available and it was late, so I slept a little on the cleaner of the two sheets. In the morning, after I waited for a while, the manager told me if I paid more, I could move to another room. I asked if I could see it first, and was told no. I declined the offer, and left without a place to stay, nor a refund of the two other nights I purchased. It simply wasn't worth it! I walked to the hotel next door and had a much, much better stay.
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Liam
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Wonderful hotel decor, staff were very professional however the carpet in our room had a stain on it which was a bit disappointing. Comfort was pretty bad overnight as the A/C was ineffective and you are unable to open the room window. VERY hot.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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