Dorsett Shepherds Bush

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7.8
/10
Pleasant
1,508 reviews

What Guests Say About Their Stay

Diaminique

10.0
/ 10
This was an amazing hotel, great location, clean rooms and a great breakfast spread

Keith

10.0
/ 10
The fact that I asked for a heater to be placed in advance in our room for my wife was great service . Unfortunate not to have access to restaurant for dinner on Valentine weekend!

Philip

10.0
/ 10
The location was excellent for what I required, the staff especially Francois the manager were top draw, the shared facilities were very clean and of a great standard and the atrium was superb.
In the Area
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58 Shepherds Bush Green, Hammersmith and Fulham, London, England, W12 8QE

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Dorsett Shepherds Bush is a hotel is located at Hammersmith and Fulham. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dorsett Shepherds Bush

58 Shepherds Bush Green, Hammersmith and Fulham, London, England, W12 8QE
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Discover More About Dorsett Shepherds Bush

General
Near Westfield London Shopping Centre

Location
With a stay at Dorsett Shepherds Bush in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. This hotel is 3.2 mi (5.2 km) from Hyde Park and 4.4 mi (7.1 km) from Marble Arch.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Westfield London Shopping Centre - 0.8 km / 0.5 mi
Holland Park - 1.5 km / 0.9 mi
Kensington High Street - 1.6 km / 1 mi
Olympia Events - 1.7 km / 1 mi
Thames River - 2.1 km / 1.3 mi
Cromwell Road - 2.3 km / 1.4 mi
Portobello Road Market - 2.4 km / 1.5 mi
Kensington Gardens - 2.6 km / 1.6 mi
Kensington Palace - 3.3 km / 2.1 mi
Imperial College London - 3.9 km / 2.4 mi
Royal Albert Hall - 4 km / 2.5 mi
Paddington Central - 4.1 km / 2.5 mi
Hyde Park - 4.1 km / 2.5 mi
Stamford Bridge Stadium - 4.2 km / 2.6 mi
Natural History Museum - 4.2 km / 2.6 mi

The nearest airports are:
Heathrow Airport (LHR) - 20.7 km / 12.9 mi
London City Airport (LCY) - 48.7 km / 30.3 mi
Gatwick Airport (LGW) - 64 km / 39.7 mi
Luton Airport (LTN) - 56.2 km / 34.9 mi
Farnborough (FAB) - 56.9 km / 35.3 mi

The preferred airport for Dorsett Shepherds Bush is Heathrow Airport (LHR).

Facilities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

Dining
For lunch or dinner, stop by Restaurant Spice Gallery, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 317 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Dorsett Shepherds Bush

Bar, Cafe and Lounge Dorsett Shepherds Bush
Bar, Cafe and Lounge
Fitness Center Dorsett Shepherds Bush
Fitness Center
Functional Hall Dorsett Shepherds Bush
Functional Hall
Lobby Dorsett Shepherds Bush
Lobby
Others Dorsett Shepherds Bush
Others

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

General

  • Banquet

Accessibilty

  • Disabled access friendly
  • Braille or raised signage

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Dorsett Shepherds Bush

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Shepherds Bush
317
Number of floors in Dorsett Shepherds Bush
8
Another facilities in Dorsett Shepherds Bush
Breakfast, Snack bar, Fitness center, Free WiFi, Banquet

Frequently asked question in Dorsett Shepherds Bush

What are available facilities at Dorsett Shepherds Bush?
There are top facilites at Dorsett Shepherds Bush such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Shepherds Bush?
The standard check-in time at Dorsett Shepherds Bush is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Dorsett Shepherds Bush provide breakfast?
Yes, Dorsett Shepherds Bush provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dorsett Shepherds Bush
Dorsett Shepherds Bush has a 4.0-star rating.
How many floors does Dorsett Shepherds Bush have?
Dorsett Shepherds Bush has 8.
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More Reviews from Other Guests in Dorsett Shepherds Bush

Overall Ratings & Reviews Dorsett Shepherds Bush

Traveloka (6)
Other sources (1,502)
7.8
Pleasant
From 1,502 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

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Traveler Reviews Dorsett Shepherds Bush

Number of reviews per page
20
40
Top reviews
nigel
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

ROOM was so HOT
stephen
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Firstly, the front-desk staff were very helpful in finding us a room with working AC at the third attempt. I would not stay in a hotel like this again, with no external windows - they all look inward into the hotel and the windows are fully shut only. The local area is very down-market - astonishingly so as it borders on Westfield shopping centre and Kensington. Don't be fooled. Even the short walk to the underground station is intimidating. Shepherd's Bush= Never again. Dorsett chain = maybe.
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dalbir
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very central location
Martin
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Air con issues with the property but the staff kindly moved me to a better room that was very nice. Shepards bush is a bit of a rough area so outside plenty of dodgy people in the park so would watch going around alone. But this isn’t the properties issue.
Richard
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice hotel with one major issue during our stay. With the weather being in the mid to highs 30s the air conditioning was down and not working at all. A complimentary drinks was offered by way of apology but that really didn’t help with the room being roasting with no window to open. Staff were understandably stressed at the amount of complaints they were facing from guests who wanted to cancel their reservations due to this matter. This did make check in a very long drawn out experience.
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Moosa
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The rooms were cleaned regularly. The staff are very friendly. The breakfast is good
Jake
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really disappointed with this hotel! The hotel advertises it had air conditioning which was needed for the UK heatwave. The room was so much hotter than outside and the air conditioning was a standard fan which blows out the room air… so it was extremely hot. The hotel staff wasted our time ahead of a concert we had that evening, which made us late! and offered a refund… but still waiting on any formal email or money to be returned! They say they were too busy to do it right then and there which I don’t believe. We called up the Hoxton next door and multiple people had made the move over from the Dorsett that weekend. Luckily this hotel didn’t spoil our night but I won’t be coming back!
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Norman
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was well maintained.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent staff, comfortable room, but AC was no existent across the hotel, which didn’t help as we were in a 35’ heatwave. If the AC is sorted this would be a great hotel in a cracking location at a very reasonable price.
Celia
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and comfortable bed
Daryoush
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They have not released the 150 pounds of security deposit after 8 days. Please follow up.
Victor Chibuzor
icon-with Friends
with Friends
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

To be honest. This hotel is not being looked after. I don't know if I got the room I paid for but I was put in room 271. The safe was bad, the AC did not chill, I sweated all night, the furniture was old the wardrobe was bad, the wash hand basin plumbing was leaking etc. This was really bad
Belle
icon-
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The AC was not working, the rooms smelt of damp/musty. The bathroom was dirty with grimy water coming out of the floor tile when it was stood on. I was moved to a new room and the carpet was stained and the bathroom had a very unpleasant smell and had not been properly cleaned. On the plus side, the gentleman on Reception was very kind, helpful and understanding
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Darren
icon-
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My rooms AC was not working, on previous visits the AC performance was poor, but with the heat recent it was unbearable. I asked reception for a fan, which the did supply albeit a large evaporation cooler which was so noisy that it had to be turned off. It’s rare but it’s the first time in a hotel I haven’t slept at all. I won’t stay again.
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Jill
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location. Clean comfortable rooms
Diaminique
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was an amazing hotel, great location, clean rooms and a great breakfast spread
Helen
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Many of the rooms have no windows to the outside, they just open into an indoor conference room, this is not clear on the website. The rooms are very warm even with the AC on full. The shower in our room had a frosted glass wall into the bedroom, okay for a couple but may not be if you are travelling with your mother. The coffee shop at the hotel is no longer open, there is only the breakfast buffet which is £22pp, however there are lots of coffee shops in the area. Overall it suited our needs but did not meet our expectations.
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Andrew
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Not serving any food or bar snacks is a bit disappointing
Beloa Chiedu Elizabeth
icon-
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Bathroom floor was stained and clearly hadnt been mopped for months. Breakfast was basic, not a lot of variety. Staff were helpful and friendly. All in all, hotel was overpriced and not worth the money.
Zainab
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Upgrated room was a bonus. Massive bed and very chic.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.