ドーセット シェパーズ ブッシュ

スタッフの対応は親切で的確でした。部屋については、もう少し細部まで清掃が行き届いていればベストです。

The front desk was nice but they didn't bring what I requested.

あまり清潔でない感じがした。床が不潔。

値段相応。部屋の冷蔵庫と電話が壊れていたが冷蔵庫は交換してくれた。電話は壊れたままなので、必要があればレセプションまで降りないといけない。駅まで近いがホテル周辺は不便。情報の誤りだかホテルにランドリーはない。

I am so comfortable to stay in this hotel. The staff is so kind and nice.

　ハウスキーピングのレベルが最悪でした。他は良いホテルでした。

部屋も清潔で快適に過ごせた。

Good

This hotel seems to be getting worse. The heating was not working, so after a complaint to reception I lucky to be provided with an oil filled radiator (my colleague with the same issue on a completely different floor was not so lucky). The bedding was put on the bed with a sticky laundry label still attached (at least it was clean I guess). There was no bath mat for the over bath shower, so climbing out of the bath was treacherous. Beverage tray only had camomile tea. I guess that was to calm your nerves before checking out. After the first visit I don’t have breakfast here as the office is a 20 minute walk away and I can get a good and cheap breakfast there. My only experience of breakfast in the past (so not current feedback) was a very disappointing cooked to order breakfast that took much longer than it should. The rooms are generally quite pokie, with either windows that face into the atrium, or have manefestation preventing you from looking out if you’re on a lower floor. I try not to stay here, but unfortunately Shepherds Bush is not over-endowed with hotels, and as I said… the office is a 20 minute walk away.

God service. Passe stort og innholdsrikt treningsrom. God seng. Kort vei ti T-bane og shoppingsenteret.

Good value, comfortable nights sleep.

Lovely Hotel, Staff very helpful. Just disappointed on breakfast, nothing left whenever we came down at 9.40

El año pasado me alojé también en este hotel pero este año la experiencia ha sido peor. No tienen absolutamente ningún mantenimiento de las habitaciones . La alfombra está sucia y la apariencia es horrible . El colchón se hunde una barbaridad. La calefacción no funcionó ningún día y la barra de la ducha no estaba bien anclada a la pared y se salía todo el rato . Para un hotel de estas estrellas es lamentable su estado . Hay que verlo todo no solo su entrada . No nos volveremos a alojar en este hotel . El área bastante insegura por la noche .

My room on 2nd floor was not a 4 star room, needed lots of tlc. Soup of the day was same to days in a row, made my wonder about the fresheness of the catering. Staff were nice and helpful

Decent breakfest, but very poor cleaning in the rooms

Reception staff were lovely, hotel was clean. Food wasn't amazing and not much choice for fussy children!! If we were staying for a week I'm not sure we would have eaten at the hotel but we were only there one night to see a show at the O2 Academy next door so perfect for what we wanted.

Super location. Lovely hotel. Early check-in charge is a rip off.

Apart from the crack in the sink it was spectacular

The gentleman who checked us in was really nice. the lobby where you can get a drink at the Jin bar is pretty and they have water refill stations on each floor which is really handy. Unfortunately, the air conditioning in our room didn’t work and it was absolutely sweltering the whole time we were there and very uncomfortable ! The room was also quite tired and there were so many stains all over the carpets! We told the lady at the front desk when we checked out but she didn’t seem bothered and just said hope to see you again… rather disappointing. Breakfast was pretty average. Not a massive selection, and there was no yoghurt or fruit left or being refilled either. The cooked breakfast buffet there was okay. Good quality bacon, sausage and eggs. Over all it’s a good location but the fact our room air on didn’t work was a massive downfall for us.

I chose this hotel because the room had a fridge and a bathtub. When i arrived I noticed that the toilet didn't flush properly,the sink didn't drain and the fridge wasn't working. I talked to the staff in reception and they asked someone to have a look.They got the toilet working but nothing else.Tried to have a bath but could't get any hot water in the bath or the shower,only the sink had hot water,that wouldn't drain.Then I tried to have toast at breakfast but the bread got stuck in the toaster.A very polite man asked me to use another toaster since that one wasn't working properly.The AC didn't work at all and while the cleaning lady tidied my room,she also took all the toilet paper! There was a roll in the holder when I left and when I got back the holder was empty! For the first time ever checking out of a hotel they didn't ask me how I enjoyed my stay....can guess why. The only good thing was nice towels and the wifi worked. would