Does DoubleTree by Hilton Surabaya have parking?

Yes, DoubleTree by Hilton Surabaya does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does DoubleTree by Hilton Surabaya have a swimming pool?

Yes, DoubleTree by Hilton Surabaya does have a swimming pool

What do past guests say about DoubleTree by Hilton Surabaya?

Traveloka users who have stayed at DoubleTree by Hilton Surabaya have praised its Cleanliness, Location, Room Comfort.

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DoubleTree by Hilton Surabaya

Name: DoubleTree by Hilton Surabaya
Address: Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia, Jl. Tunjungan 12 East Java, 60275, Jawa Timur, Indonesia
Rating: 9

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9.0

/10

Exceptional

1,806 reviews

What Guests Say About Their Stay

J***y

9.4

/ 10

Excellent service from the staff. We were upgraded because the room we booked wasn't available for non-smoking. It's located on a central tourist street, and it's also very close to the mall. We really enjoyed staying here.

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Maydina A.

10.0

/ 10

Thank you Double Three for a truly memorable stay. Coincidentally, on July 5th, during breakfast for my son's 4th birthday, the staff helped arrange a small surprise. My son was happy, and so were his parents. The evening was also enjoyable, enjoying the culinary delights on Jl. Tunjungan. God willing, I will definitely stay here again next time.

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N***A

8.5

/ 10

Thoughtful staff. Wonderful surprise and treats for my little one. Thank you Ms. Lidia and Mr. Ravi.

Verified Traveler

9.7

/ 10

Very good affordable hotel, strategic location, close to city attractions. The mattress is one of the best, comparable to a 5-star hotel in Surabaya.

indah k.

9.7

/ 10

The hotel is comfortable and has a pleasant atmosphere. The rooms are clean and the staff are friendly. Here, you'll find luxurious accommodations, surrounded by a wide variety of hangouts and dining options. It's close to Tunjungan Plaza and other entertainment venues.

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In the Area

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Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

DoubleTree by Hilton Surabaya is a hotel is located at Genteng. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in DoubleTree by Hilton Surabaya

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What's around DoubleTree by Hilton Surabaya

Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia

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Discover More About DoubleTree by Hilton Surabaya

The Charm of DoubleTree by Hilton Surabaya

For Australian travellers seeking a comfortable and convenient base in East Java, Indonesia, the

DoubleTree by Hilton Surabaya

stands out as an excellent choice. This hotel offers a blend of modern amenities, warm hospitality, and a prime location, making it ideal for both business and leisure trips. Whether you're exploring the vibrant city of Surabaya or using it as a gateway to the wider region, the DoubleTree by Hilton Surabaya promises a memorable stay. Rates at DoubleTree by Hilton Surabaya start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of DoubleTree by Hilton Surabaya

Located in the heart of Surabaya, specifically in the Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia, the

DoubleTree by Hilton Surabaya

offers superb accessibility. Situated approximately 30 minutes from Juanda International Airport (SUB) and a convenient distance from the city centre, it provides a strategic starting point for your adventures. The surrounding area is known for its blend of commercial activity and local charm, offering easy access to a variety of shops, eateries, and cultural sites. For those who enjoy exploring on foot, the hotel's location allows for pleasant strolls to discover local gems. Public transport options are readily available, making it simple to navigate Surabaya and its surroundings.

Guest Facilities and Services at DoubleTree by Hilton Surabaya

Guest facilities at

DoubleTree by Hilton Surabaya

are designed to ensure a comfortable and hassle-free stay. Australian travellers will appreciate the commitment to quality service, including a welcoming atmosphere and attentive staff. The hotel typically offers a well-equipped fitness centre for those who like to maintain their workout routine, and complimentary Wi-Fi is usually available throughout the property, keeping you connected. A 24-hour front desk is on hand to assist with any queries or requests, ensuring peace of mind at any hour. While specific details on breakfast offerings can vary, hotels of this calibre often provide excellent breakfast buffets with a range of local and international options, catering to diverse palates, including those who appreciate a good coffee and a hearty start to the day.

Room Information and Stay Experience at DoubleTree by Hilton Surabaya

The

DoubleTree by Hilton Surabaya

offers a range of well-appointed rooms designed for ultimate comfort and relaxation. The

Room types of DoubleTree by Hilton Surabaya

are crafted to meet the needs of various travellers, ensuring a pleasant stay. Guests can expect clean, modern, and well-maintained living spaces, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the outside weather. The bathrooms are typically appointed with contemporary fixtures and provide a refreshing space to prepare for your day or unwind in the evening. Each room is designed to be a sanctuary, offering a peaceful retreat after a day of exploring Surabaya.

Recommended Nearby Dining and Cafes around DoubleTree by Hilton Surabaya

Surabaya boasts a vibrant culinary scene, and the

DoubleTree by Hilton Surabaya

is perfectly positioned to let you explore it. Within easy reach, you'll find a variety of dining options, from local eateries serving authentic Indonesian cuisine to cafes offering a more contemporary brunch experience. Many establishments pride themselves on their quality coffee, a must for many Australian travellers. You can explore bustling local markets for a taste of street food or enjoy a relaxed meal at a restaurant just a short distance from the hotel. The hotel itself may also offer excellent dining facilities, providing convenient and delicious options without needing to venture far.

Popular Attractions and Activities near DoubleTree by Hilton Surabaya

Surabaya is a city rich in history and culture, offering a wealth of attractions for visitors. Near the

DoubleTree by Hilton Surabaya

, you can explore:

Tugu Pahlawan (Heroes Monument):
A significant landmark commemorating the Battle of Surabaya.
House of Sampoerna:
A historic museum and former cigarette factory offering insights into local heritage.
Surabaya Submarine Monument (Monumen Kapal Selam):
A unique attraction featuring a decommissioned Russian submarine.
Ampel Mosque and Bazaar:
A spiritual and cultural hub with a vibrant market.
Cheng Ho Mosque:
An impressive mosque with distinct Chinese architectural influences.

If you are looking for other activities around DoubleTree by Hilton Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to DoubleTree by Hilton Surabaya from the Airport

Navigating your journey from Juanda International Airport (SUB) to the

DoubleTree by Hilton Surabaya

is straightforward. Several convenient options are available for your

Airport transfer service of DoubleTree by Hilton Surabaya

Airport Link Trains:
Check for any available airport train services that connect to the city centre, from where you can take a short taxi or rideshare.
Airport Shuttle Buses:
Dedicated shuttle buses often operate from the airport to various points in the city.
Public Metered Taxis:
Official airport taxis are readily available at designated ranks. Ensure the meter is used for a fair fare.
Rideshare Services:
Popular rideshare services can be booked via their respective apps for a convenient door-to-door journey.

For a seamless experience, consider booking your

DoubleTree by Hilton Surabaya

airport transfer in advance.

Summary of Why You Should Choose DoubleTree by Hilton Surabaya

For Australian travellers, the

DoubleTree by Hilton Surabaya

offers a compelling combination of comfort, convenience, and excellent service.

Prime Location:
Easily accessible and close to key attractions and transport links.
Comfortable Accommodation:
Well-appointed rooms designed for a relaxing stay.
Attentive Service:
Friendly staff ready to assist with your needs.
Modern Amenities:
Facilities to enhance your travel experience.

Ready to experience the best of Surabaya?

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All facilities in DoubleTree by Hilton Surabaya

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Things to Do

Children play area
Fitness center
Health club
Outdoor pool

Sports and Recreations

Fishing
Game room
Golf
Tennis

Public Facilities

Coffee shop
Elevator
Room service

General

AC
Swimming pool

Accessibilty

Accessibility equipment
Accessible parking

Food and Drinks

Transportation

Parking with surcharge

Connectivity

WiFi (surcharge)

Hotel Services

24-hour Receptionist

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in DoubleTree by Hilton Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at DoubleTree by Hilton Surabaya	310
Number of floors in DoubleTree by Hilton Surabaya	23
Another facilities in DoubleTree by Hilton Surabaya	Children play area, Fitness center, Health club, Outdoor pool, Fishing

Frequently asked questions about DoubleTree by Hilton Surabaya

What are available facilities at DoubleTree by Hilton Surabaya?

There are top facilites at DoubleTree by Hilton Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at DoubleTree by Hilton Surabaya?

The standard check-in time at DoubleTree by Hilton Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of DoubleTree by Hilton Surabaya?

DoubleTree by Hilton Surabaya has a 5.0-star rating.

How many floors does DoubleTree by Hilton Surabaya have?

DoubleTree by Hilton Surabaya has 23.

How many rooms are available at DoubleTree by Hilton Surabaya?

DoubleTree by Hilton Surabaya has 310.

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DoubleTree by Hilton Surabaya reviews and ratings

Overall Ratings & Reviews DoubleTree by Hilton Surabaya

Traveloka (1,656)

Other sources (150)

9.0

Exceptional

From 1,656 reviews

Provided by travellers on

Cleanliness

9.2

Room Comfort

9.1

Meal

9.1

Location

9.2

Service and Facilites

9.1

People often mention about DoubleTree by Hilton Surabaya

All

Distance to City Center (110)

Room Space (107)

Bedroom (106)

Staff Friendliness (104)

Bathroom (99)

Hotel Area (95)

Ambiance (94)

Variety (87)

Surroundings (84)

Taste (83)

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Traveller Reviews DoubleTree by Hilton Surabaya

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Customer reviews

B***i

10.0

/10

Reviewed 5 day(s) ago

Everything was excellent, only the parking building access was very poor.

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b***n

9.7

/10

Reviewed 2 week(s) ago

Overall, the room was good and the hotel was very clean. The breakfast was adequate.

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Feilicia H.

9.4

/10

Reviewed 3 week(s) ago

Breakfast was complete and quite tasty. Security and reception were friendly, but only the room service staff occasionally greeted and smiled, but otherwise, they rarely encountered customers. 😊

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J***y

9.4

/10

Reviewed 3 week(s) ago

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D***y

Business

10.0

/10

Reviewed 4 week(s) ago

The location is great, very close to downtown, the rooms are very spacious and luxurious ❤️

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Jovan E. L.

10.0

/10

Reviewed 4 week(s) ago

Really nice hotel and very clean.

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Fenny C. M.

Business

9.3

/10

Reviewed 5 week(s) ago

The front desk staff at the restaurant were very friendly and efficient, but the floor staff were less responsive.

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Domu M. F.

Leisure

8.4

/10

Reviewed 5 week(s) ago

The staff is friendly, the hotel and rooms are clean but the surrounding location is less pleasant.

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Wibowo A. S.

Business

10.0

/10

Reviewed 6 week(s) ago

Very impressive and enjoyable.

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Maydina A.

Staycation

10.0

/10

Reviewed 6 week(s) ago

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1 people find it helpful

Verified Traveler

9.4

/10

Reviewed 7 week(s) ago

Good place and nice room for relaxing our minds. Good experience to stay in this hotel due to generous staff. The location is in the middle of the shopping center.

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N***A

8.5

/10

Reviewed 7 week(s) ago

Thoughtful staff. Wonderful surprise and treats for my little one. Thank you Ms. Lidia and Mr. Ravi.

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Verified Traveler

Leisure

9.7

/10

Reviewed 7 week(s) ago

Very good affordable hotel, strategic location, close to city attractions. The mattress is one of the best, comparable to a 5-star hotel in Surabaya.

1 people find it helpful

Septiano I. A.

Business

10.0

/10

Reviewed 8 week(s) ago

I've checked in here many times and never been disappointed, bro. Good service.

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1 people find it helpful

A***i

8.5

/10

Reviewed 8 week(s) ago

Room is quite big and nice hospitality.

1 people find it helpful

priscila O.

9.1

/10

Reviewed 10 week(s) ago

The best hotel in Tunjungan, thank you for your service.

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P***y

Staycation

9.1

/10

Reviewed 11 week(s) ago

I tried staying on the 20th floor in a suite room. The room was nice and clean. The only thing that made it uncomfortable was that, for the relatively high price, the air conditioning in my room was problematic. It wasn't cold, and it didn't feel cool until dusk until I entered the room. I called the staff twice without any resolution. I still felt stuffy and hot in the room, even though it was a suite. Thanks.

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1 people find it helpful

R***a

10.0

/10

Reviewed 12 week(s) ago

The hotel staff was very friendly and informative.

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1 people find it helpful

a***w

Staycation

10.0

/10

Reviewed 12 week(s) ago

The reception from the moment we arrived, guided to the parking lot, and through to check-in was quick and efficient. The room was spacious, clean, and very accommodating, with a work desk and a sofa bed for sleeping. The nightlight, located below, even reaching the bathroom, was very helpful when we woke up in the middle of the night to use the toilet. Breakfast was varied, with international, oriental, and traditional options. The rawon (rice cake) was a must-try because it was delicious. There's a story: after breakfast the first morning, we both just found out that rawon was on the menu. Then a waiter (Mr. Yusuf) who greeted us informed us that the menu changes daily, but he then offered if we wanted breakfast on the second day (after learning that we were staying 3 nights) to be prepared by the chef, as he would inform us. We agreed and he asked for our room number. The next day, at breakfast, Ms. Greina (if I'm not mistaken) greeted us and, after learning our room number, immediately informed us that rawon was available, but it would take about 20 minutes to prepare. Apparently, the rawon tasted beyond our expectations, very delicious. Kudos to the chef for making it authentic and the best. A pleasant experience. Likewise, regarding the location, it turns out there are many authentic places in the area: Ketandan Village, the Surabaya Artifact Museum (Siola building), as well as the Submarine Museum, and the Majapahit Hotel. All of which are within walking distance. Oh, and because we brought a vehicle this time, parking was plentiful, so we didn't have to worry about finding a spot. And it was safe, of course. This time, our vacation found the perfect oasis in the middle of the city. Hopefully, we'll have the opportunity to hang out there again someday. Best wishes to all the staff and employees, success to you all, and God bless.

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1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 12 week(s) ago

Enjoyed the stay with access to the famous street of Tunjungan, with colonial building vibes.

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Exterior 4 DoubleTree by Hilton Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.