DoubleTree by Hilton Surabaya

The hotel staff was very friendly and informative.

The reception from the moment we arrived, guided to the parking lot, and through to check-in was quick and efficient. The room was spacious, clean, and very accommodating, with a work desk and a sofa bed for sleeping. The nightlight, located below, even reaching the bathroom, was very helpful when we woke up in the middle of the night to use the toilet. Breakfast was varied, with international, oriental, and traditional options. The rawon (rice cake) was a must-try because it was delicious. There's a story: after breakfast the first morning, we both just found out that rawon was on the menu. Then a waiter (Mr. Yusuf) who greeted us informed us that the menu changes daily, but he then offered if we wanted breakfast on the second day (after learning that we were staying 3 nights) to be prepared by the chef, as he would inform us. We agreed and he asked for our room number. The next day, at breakfast, Ms. Greina (if I'm not mistaken) greeted us and, after learning our room number, immediately informed us that rawon was available, but it would take about 20 minutes to prepare. Apparently, the rawon tasted beyond our expectations, very delicious. Kudos to the chef for making it authentic and the best. A pleasant experience. Likewise, regarding the location, it turns out there are many authentic places in the area: Ketandan Village, the Surabaya Artifact Museum (Siola building), as well as the Submarine Museum, and the Majapahit Hotel. All of which are within walking distance. Oh, and because we brought a vehicle this time, parking was plentiful, so we didn't have to worry about finding a spot. And it was safe, of course. This time, our vacation found the perfect oasis in the middle of the city. Hopefully, we'll have the opportunity to hang out there again someday. Best wishes to all the staff and employees, success to you all, and God bless.

Enjoyed the stay with access to the famous street of Tunjungan, with colonial building vibes.

Very kid-friendly. Strategic location. Delicious food. Great for those who like to jog on Sunday mornings.

Friendly staff and clean place

The hotel is comfortable and has a pleasant atmosphere. The rooms are clean and the staff are friendly. Here, you'll find luxurious accommodations, surrounded by a wide variety of hangouts and dining options. It's close to Tunjungan Plaza and other entertainment venues.

The varied breakfast menu, the cleanliness of the rooms and the friendliness of the staff were all extraordinary.

The room amenities are great... They also provide an iron and a desk. The shampoo, soap, conditioner, and hand lotion smell great too...

It was really, really good. Everything is great except for the hassle of getting around since it's right in the city center.

It was very comfortable to stay here, the staff were friendly, the rooms were comfortable, and the facilities were complete.

Can't say anything, the point is PERFECT 🥰

Always come here every time I go to Surabaya, the best

The location is very strategic, on the legendary Tunjungan street, there are many cafes and photo spots.

Hotel recommendations while in Surabaya

Comfortable for children and families.

I like my stay here and would come here again soon

It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.

It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.

The best stay here. The room was clean, we got cookies, and the breakfast was delicious. Top notch, a regular!

Best experience staying here, comfortable bed, clean room, got delicious cookies.