Does DoubleTree by Hilton Surabaya provide parking?

Yes, DoubleTree by Hilton Surabaya provides parking. Please confirm details directly with the hotel.

Does DoubleTree by Hilton Surabaya have a swimming pool?

Yes, a swimming pool is available at DoubleTree by Hilton Surabaya.

What do past guests say about DoubleTree by Hilton Surabaya?

DoubleTree by Hilton Surabaya is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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DoubleTree by Hilton Surabaya

Name: DoubleTree by Hilton Surabaya
Address: Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia, Jl. Tunjungan 12 East Java, 60275, Jawa Timur, Indonesia
Rating: 9

Hotels

Preferred Partner Plus

9.0

/10

Exceptional

1,663 reviews

What Guests Say About Their Stay

Distance To City Center (135)

Staff Friendliness (131)

Room Space (129)

Bedroom (128)

Summarized by AI

Past guests frequently mention the DoubleTree Surabaya as a delightful place to stay, whether for family visits or business. The hotel is noted for its convenient and spacious rooms, which are well-lit and comfortable for both work and relaxation. Guests consistently praise the friendly and attentive staff, the cleanliness of the rooms, and the overall pleasant atmosphere.

S***a

10.0

/ 10

It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.

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S***a

10.0

/ 10

It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.

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S***i

9.7

/ 10

Doubletree Hilton has a very convenient room, with adequate lighting that supports me to work as well as being relaxed afterwards. The air conditioner is also easily adjusted following our needs. It is a hotel that is suitable for both business trips as well as family holidays.

Mira S.

9.4

/ 10

This was our first time staying here, and we immediately loved the service, friendliness, cleanliness of the room, and the varied and delicious breakfast. If we return to Surabaya, we will definitely stay here again.

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R***a

10.0

/ 10

The room was exceptionally clean, and it made for a comfortable stay. The amenities were also well-maintained, contributing to a pleasant experience. Breakfast offered a wide variety, and each item was delicious and well-prepared. Its convenient location made it easy to walk to many places. Overall, it was a wonderful experience.

In the Area

See Map

Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

DoubleTree by Hilton Surabaya is a hotel is located at Genteng. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in DoubleTree by Hilton Surabaya

Now you can enjoy more benefits, including the option to pay near your stay date!

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DoubleTree by Hilton Surabaya Address: Map & Location

Jl. Tunjungan 12 East Java, 60275, Genteng, Surabaya, Jawa Timur, Indonesia

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Discover More About DoubleTree by Hilton Surabaya

Location

DoubleTree by Hilton Surabaya is a hotel is located at Genteng.

About DoubleTree by Hilton Surabaya

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from DoubleTree by Hilton Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

DoubleTree by Hilton Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at DoubleTree by Hilton Surabaya.

All facilities in DoubleTree by Hilton Surabaya

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Common Space

Things to Do

Children play area
Fitness center
Health club
Outdoor pool

Sports and Recreations

Fishing
Game room
Golf
Tennis

Public Facilities

Coffee shop
Elevator
Room service

General

AC
Swimming pool

Accessibilty

Accessibility equipment
Accessible parking

Food and Drinks

Transportation

Parking with surcharge

Connectivity

WiFi (surcharge)

Hotel Services

24-hour Receptionist

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in DoubleTree by Hilton Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at DoubleTree by Hilton Surabaya	310
Number of floors in DoubleTree by Hilton Surabaya	23
Another facilities in DoubleTree by Hilton Surabaya	Children play area, Fitness center, Health club, Outdoor pool, Fishing

Frequently asked question in DoubleTree by Hilton Surabaya

What are available facilities at DoubleTree by Hilton Surabaya?

There are top facilites at DoubleTree by Hilton Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at DoubleTree by Hilton Surabaya?

Check-in time at DoubleTree by Hilton Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of DoubleTree by Hilton Surabaya?

DoubleTree by Hilton Surabaya is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does DoubleTree by Hilton Surabaya have?

DoubleTree by Hilton Surabaya has 23 floors.

How many rooms are available at DoubleTree by Hilton Surabaya?

DoubleTree by Hilton Surabaya has 310 rooms in total.

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More Reviews from Other Guests in DoubleTree by Hilton Surabaya

Overall Ratings & Reviews DoubleTree by Hilton Surabaya

Traveloka (1,571)

Other sources (92)

9.0

Exceptional

From 1,571 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

9.1

Location

9.2

Service and Facilites

9.1

Summarized by AI

Breakfast

Guests consistently praise the breakfast at DoubleTree Surabaya for its wide variety and delicious options. Many reviewers highlight the quality and preparation of the food, noting that it adds positively to their overall stay experience. The breakfast service is frequently mentioned as a standout feature, contributing to the hotel's reputation for excellent dining.

Family-Friendly

DoubleTree Surabaya is frequently mentioned as an ideal destination for families. Guests appreciate the hotel's welcoming vibes and family-friendly atmosphere. The spacious rooms and attentive service contribute to a comfortable stay for both adults and children. Many reviewers note the hotel is a great choice for family holidays, with amenities and services catering to all ages.

Cleanliness

The cleanliness of the rooms at DoubleTree Surabaya is consistently praised by guests. Reviewers frequently highlight that the rooms are exceptionally clean, with well-maintained amenities. Cleanliness contributes significantly to the overall comfort and pleasant experience of the stay. Guests appreciate the hotel's attention to detail in maintaining a high standard of hygiene.

People often mention about DoubleTree by Hilton Surabaya

All

Distance to City Center (97)

Room Space (97)

Bedroom (94)

Staff Friendliness (93)

Bathroom (87)

Hotel Area (85)

Ambiance (82)

Variety (77)

Surroundings (74)

Family Friendly (73)

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Traveler Reviews DoubleTree by Hilton Surabaya

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Customer reviews

Dwi R.

10.0

/10

Reviewed 2 day(s) ago

Always come here every time I go to Surabaya, the best

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f***a

Leisure

10.0

/10

Reviewed 5 day(s) ago

Hotel recommendations while in Surabaya

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Rahma W.

9.7

/10

Reviewed 6 day(s) ago

Comfortable for children and families.

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e***r

10.0

/10

Reviewed 3 week(s) ago

I like my stay here and would come here again soon

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S***a

Leisure

10.0

/10

Reviewed 3 week(s) ago

It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.

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S***a

Leisure

10.0

/10

Reviewed 3 week(s) ago

It was a pleasant experience to stay with my family during the Eid holiday. The food was varied and delicious. The beds were spacious and comfortable, and the hotel was always kept clean.

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Gunaldi

Business

10.0

/10

Reviewed 3 week(s) ago

The best stay here. The room was clean, we got cookies, and the breakfast was delicious. Top notch, a regular!

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Gunaldi

Business

10.0

/10

Reviewed 3 week(s) ago

Best experience staying here, comfortable bed, clean room, got delicious cookies.

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R***a

Staycation

9.4

/10

Reviewed 3 week(s) ago

A very good place to stay at the center of Surabaya city with a spacious room and nice facilities. I stayed during Ramadan and took an iftar package at 360 degrees where it was a very memorable experience ever. The only problem for me was the access from the parking lot to the hotel lobby, I hope they can make it better.

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Verified Traveler

9.4

/10

Reviewed 4 week(s) ago

Breakfast cannot be boxed for take away, if it is delivered to the room there will be a charge

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Reza A. R.

9.7

/10

Reviewed 4 week(s) ago

We've stayed here several times, and the service is always excellent. It's clean, comfortable, and smells great. The breakfast food tastes a bit different from our previous stays. Overall, so far so good.

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1 people find it helpful

V***s

Staycation

10.0

/10

Reviewed 5 week(s) ago

Very good location, clean, fast

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Verified Traveler

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel contacted me via WhatsApp in the afternoon after checking out. I didn't even know what I'd left behind. It was just facial soap. I ended up returning to the hotel that night to retrieve my belongings. Wow, DoubleTree is awesome!

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Verified Traveler

Leisure

10.0

/10

Reviewed 7 week(s) ago

Staff was friendly, gym 24hrs, near Tunjungan Street

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Roy

9.1

/10

Reviewed 8 week(s) ago

the staff are good, the security guards and hotel crew are good and friendly

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G***h

10.0

/10

Reviewed 9 week(s) ago

The hotel's strategic location, luxurious and fragrant, and varied dining options offer a swimming pool and rooms overlooking the beautiful, colorful Tunjungan Plaza.

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2 people find it helpful

D***a

10.0

/10

Reviewed 9 week(s) ago

The staff is friendly, suitable for a staycation with family, very pleasant, the food is delicious😍

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d***s

10.0

/10

Reviewed 10 week(s) ago

excellent service...taste is also great

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A***a

Leisure

10.0

/10

Reviewed 12 week(s) ago

Service 👌, cleanliness 👌, you can just walk to find food around Jalan Tunjungan 👌

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1 people find it helpful

T***i

Staycation

10.0

/10

Reviewed 12 week(s) ago

The chicken porridge will definitely be the best breakfast...

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2 people find it helpful

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Exterior 4 DoubleTree by Hilton Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.