All the staff was friendly and communicative. My son slept one hour before we check out. Ten minutes before time to check out, I call them and asked permission to late check out. The call centre allowed us until 1 PM. Around 1 PM, the receptionist call us again to make sure about our check out, and I told them that before I already asked permission about that. It turns out the receptionist allowed my son to slept more. Thank you for allowing us late checked out as well their understanding about this convience. We will definitely come back for sure! ❤️