How many rooms are available at The Excelton Hotel Palembang?

The Excelton Hotel Palembang has 149.

Does The Excelton Hotel Palembang have parking?

Yes, The Excelton Hotel Palembang does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does The Excelton Hotel Palembang have a swimming pool?

Yes, The Excelton Hotel Palembang does have a swimming pool

What do past guests say about The Excelton Hotel Palembang?

Traveloka users who have stayed at The Excelton Hotel Palembang have praised its Cleanliness, Room Comfort, Location.

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The Excelton Hotel Palembang

Name: The Excelton Hotel Palembang
Address: Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan Demang Lebar Daun No. 58, Sumatera Selatan, 30137, Indonesia
Rating: 8.6

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8.6

/10

Very Good

5,856 reviews

What Guests Say About Their Stay

A***i

8.8

/ 10

1. Very strategic location, on Jalan Demang Lebar Daun, close to the city center and many eateries. 2. Stayed in a club room. The air conditioning was cool, the water pressure was strong, the room was clean, and there was a bathtub. The room was at the end with a view of Jalan Demang Lebar Daun. 3. The hotel staff was very friendly, and there was ample parking. 4. Breakfast was quite varied, featuring Indonesian dishes, Palembang specialties, and international dishes. The food was tasty. 5. Check-in and check-out were fast.

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Lindrianasari

10.0

/ 10

The staff at Excelton were incredibly friendly and helpful. This hotel was my family and I's choice when visiting Palembang. The breakfast was excellent, and we were very satisfied. Dine-in service was also excellent.

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L***A

10.0

/ 10

The hotel features complete facilities, clean rooms, a varied breakfast menu, and friendly staff. Thank you, Ms. Ririn, for your service.

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Jesica S.

10.0

/ 10

Excellent and satisfying service. We were greeted warmly from the moment we entered. The front desk staff, Kak Tri, was always friendly and provided the best service. When I discovered the pool water was warm (really warm), I didn't hesitate to take my kids in for a long time. The kids really loved the pool, the best! Last but not least, the excellent service from Kak Reza, who was prompt and always greeted me politely. Breakfast was delicious with many variations, and the restaurant staff were top-notch and so kind!

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E***s

10.0

/ 10

A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.

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In the Area

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Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Excelton Hotel Palembang is located in area / city Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Excelton Hotel Palembang

Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

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Discover More About The Excelton Hotel Palembang

The Excelton Hotel: Your Gateway to Sumatera Selatan's Charm

For Australian travellers seeking an authentic and comfortable experience in Sumatera Selatan, Indonesia, The Excelton Hotel stands out as a premier choice. This introduction aims to provide you with all the essential information to make your stay at The Excelton Hotel as enjoyable and seamless as possible, highlighting why it's a top pick for those exploring this vibrant region. Rates at The Excelton Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Excelton Hotel

The Excelton Hotel is strategically situated in the heart of Palembang, a city rich in history and culture. Located at {localAddressString}, the hotel offers excellent accessibility for both leisure and business travellers. It's conveniently positioned approximately 30 minutes from Sultan Mahmud Badaruddin II International Airport, making your arrival and departure straightforward. The hotel's central location means you're never far from the pulse of the city, with easy access to key attractions and local amenities. The surrounding area is known for its blend of modern conveniences and traditional charm, offering a glimpse into the local way of life. Whether you're looking to explore historical sites or enjoy the local culinary scene, The Excelton Hotel provides a perfect base.

Guest Facilities and Services at The Excelton Hotel

Guest facilities at The Excelton Hotel are designed to cater to the needs of discerning travellers, ensuring a comfortable and convenient stay. You'll find a welcoming atmosphere from the moment you arrive, with a 24-hour front desk ready to assist with any queries. For those who appreciate starting their day with a good meal, the hotel offers excellent breakfast options, often featuring a delightful spread of local and international cuisine, alongside quality coffee to kickstart your adventures. Complimentary Wi-Fi is available throughout the hotel, keeping you connected. Fitness enthusiasts can make use of the on-site fitness centre, perfect for maintaining your workout routine. Secure luggage storage is also provided, allowing you to explore freely without your bags.

Room Information and Stay Experience at The Excelton Hotel

The Excelton Hotel offers a range of well-appointed rooms designed to provide a sanctuary of comfort and relaxation. The room types of The Excelton Hotel are thoughtfully curated to suit various preferences, ensuring a pleasant stay for every guest. Each room is maintained to high standards of cleanliness, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the external weather. Modern amenities are provided to enhance your experience, and the en-suite bathrooms are kept pristine. Guests can expect a peaceful environment conducive to rest after a day of exploring Palembang.

Recommended Nearby Dining and Cafes around The Excelton Hotel

Palembang is a culinary hotspot, and The Excelton Hotel places you right in the middle of it all. The hotel itself often features excellent dining options, including a breakfast buffet that showcases local flavours and international favourites. Just a short stroll from the hotel, you'll discover a vibrant array of local eateries and cafes. These establishments offer everything from authentic Indonesian dishes to contemporary brunch options, perfect for those who enjoy exploring the local food scene. You'll find plenty of opportunities to savour delicious coffee and experience the lively café culture that Sumatera Selatan is known for.

Popular Attractions and Activities near The Excelton Hotel

The Excelton Hotel is ideally located for exploring the many attractions Palembang has to offer. Here are some popular spots you might consider visiting:

Ampera Bridge: An iconic landmark of Palembang, offering scenic views of the Musi River.
Kuto Besak Fortress: A historical fort that provides insight into the region's past.
Great Mosque of Palembang (Masjid Agung Palembang): A significant religious and architectural site.
Palembang Museum: Home to a rich collection of local artifacts and historical exhibits.
Bangka Island: A popular day trip destination accessible by ferry, known for its beautiful beaches and tin mining history.

If you are looking for other activities around The Excelton Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Excelton Hotel from the Airport

Navigating your way from Sultan Mahmud Badaruddin II International Airport to The Excelton Hotel is straightforward, with several convenient options available. Understanding how to get to The Excelton Hotel ensures a smooth start to your trip.

Airport Link Trains: Check for direct train services that connect the airport to the city centre, from where you can take a short taxi or rideshare to the hotel.
Airport Shuttle Buses: Regular shuttle bus services often operate from the airport to various points in Palembang.
Public Metered Taxis: Readily available at the airport, offering a direct route to your accommodation.
Rideshare Services: Convenient and often cost-effective, rideshare services can be booked via your smartphone.

For a hassle-free journey, consider pre-booking an Airport transfer service.

Summary of Why You Should Choose The Excelton Hotel

The Excelton Hotel offers a compelling combination of location, comfort, and excellent service, making it an ideal choice for Australian travellers visiting Sumatera Selatan.

Prime Location: Situated in the heart of Palembang, providing easy access to attractions and amenities.
Comfortable Accommodation: Well-maintained rooms with modern amenities and effective climate control.
Friendly Service: A dedicated 24-hour front desk and helpful staff to ensure a pleasant stay.
Convenient Facilities: Including breakfast options, Wi-Fi, and fitness facilities.

Ready to experience the best of Palembang? Check room availability at The Excelton Hotel and Book The Excelton Hotel today through Traveloka for a memorable trip.

Book budget hotels in Sumatera Selatan and Easily book domestic and international flights at low prices.

All facilities in The Excelton Hotel Palembang

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Show cooking restaurant
Snacks

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Wedding service

General

AC
Ballroom
Banquet
Non-smoking room
Swimming pool
Smoking area

Business Facilities

Business center
Business facilities
Meeting facilities
Printer

Accessibilty

Accessible bathroom
Disabled access friendly
Wheelchair accessible

Nearby Facilities

ATM/Banking
Gift shop
Supermarket

Things to Do

Fitness center
Indoor pool

Transportation

Secure parking

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Excelton Hotel Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Facility

Gym, Spa, Swimming Pool closed temporarily from 10-3-2026 to 20-3-2026.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Excelton Hotel Palembang	149
Number of floors in The Excelton Hotel Palembang	10
Another facilities in The Excelton Hotel Palembang	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked questions about The Excelton Hotel Palembang

What are available facilities at The Excelton Hotel Palembang?

There are top facilites at The Excelton Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Excelton Hotel Palembang?

The standard check-in time at The Excelton Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Excelton Hotel Palembang provide breakfast?

Yes, The Excelton Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Excelton Hotel Palembang?

The Excelton Hotel Palembang has a 5.0-star rating.

How many floors does The Excelton Hotel Palembang have?

The Excelton Hotel Palembang has 10.

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The Excelton Hotel Palembang reviews and ratings

Overall Ratings & Reviews The Excelton Hotel Palembang

Traveloka (5,856)

8.6

Very Good

From 5,856 reviews

Provided by travellers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about The Excelton Hotel Palembang

All

Staff Friendliness (132)

Ambiance (120)

Bedroom (115)

Taste (111)

Variety (110)

Distance to City Center (106)

Hotel Area (106)

Room Space (98)

Bathroom (97)

Family Friendly (85)

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Traveller Reviews The Excelton Hotel Palembang

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Customer reviews

Tiffano T. F.

10.0

/10

Reviewed 2 week(s) ago

The food is delicious, the service is friendly, the hotel is nice

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Accommodation's Reply

12 Sep 2026

Dear Mr. Tiffano, Thank you very much for your positive review and compliments regarding the food, service, and facilities at The Excelton Palembang. Your compliments are a great motivation for our entire team to continue striving to provide you with the best possible accommodation and service. We hope to welcome you back in the future. Sincerely, The Management Team, The Excelton Palembang

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Tiffano T. F.

10.0

/10

Reviewed 2 week(s) ago

Good hotel, good food, good moment.

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Accommodation's Reply

12 Sep 2026

Dear Mr. Tiffano, Thank you so much for this wonderful review. Our entire team is honored to welcome you back to The Exelton Palembang for a second stay. Your happiness and satisfaction during your stay are always our top priority. We look forward to welcoming you again on your next visit for another memorable experience. Sincerely, The Management Team, The Exelton Palembang

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zeski s.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Everything is nice and comfortable... clean

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Accommodation's Reply

07 Sep 2026

Dear Ms./Mrs. Seski, Thank you very much for your review and positive rating. I am delighted to hear that your stay at The Excelton Palembang was pleasant, comfortable, and clean. The satisfaction and comfort of all our guests is our top priority. We hope to welcome you again soon. Sincerely, The Management Team, The Excelton Palembang

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Putra

Staycation

8.5

/10

Reviewed 2 week(s) ago

This hotel is indeed nice. The facilities are complete (and the food is varied). The only thing missing is a pool specifically for small children. Hopefully, the pool will be improved so that small children can swim like other luxury hotels. Everything else is great and excellent 🥳

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Accommodation's Reply

10 Sep 2026

Dear Ms. Putra, Thank you for your wonderful review and compliments on The Excelton Palembang Hotel. We are delighted to know that our facilities and food made a great impression on you. Regarding your suggestion about the children's pool, we greatly appreciate your feedback. We recognize the importance of child-friendly facilities, and this review will be valuable information for our management team in planning future facility improvements. Thank you again for your positive feedback. We hope to welcome you and your family back again in the future. Sincerely, The Management Team, The Excelton Palembang Hotel

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Fara s. B.

10.0

/10

Reviewed 3 week(s) ago

Comfortable, clean room, cold AC, good price, pretty good service.

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Accommodation's Reply

07 Sep 2026

Dear Ms. Fara, Thank you very much for your positive review. We are delighted to hear that the room was comfortable and clean, the air conditioning was cool and refreshing, and the service was satisfactory during your stay at The Excelton Palembang. This feedback is a great motivation for us to continue striving to provide the best service to our guests. We hope to welcome you back to The Excelton Palembang again. Sincerely, The Management Team, The Excelton Palembang

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Doni C.

Staycation

10.0

/10

Reviewed 4 week(s) ago

Comfortable to use as a resting place.

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Accommodation's Reply

31 Aug 2026

Dear Ms. Doni See, Thank you very much for your positive review. We are delighted to hear that our hotel was a comfortable and suitable place for you to stay. The satisfaction and comfort of all our guests during their stay is our top priority. We hope to welcome you again in the future. Sincerely, The Management Team, The Exelton Palembang Hotel

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Zeski S.

Staycation

10.0

/10

Reviewed 4 week(s) ago

okay everyone and the best

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Accommodation's Reply

28 Aug 2026

Dear Ms./Mrs. Seski, Thank you very much for your positive review and excellent rating for The Excelton Palembang Hotel. We are delighted to know that the facilities, services, and overall stay experience met your expectations. Your satisfaction and comfort are paramount to our management team and all staff. We are honored to welcome you back again in the future. We look forward to seeing you on your next visit to Palembang. Sincerely, The Management Team, The Excelton Palembang Hotel

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F***l

10.0

/10

Reviewed 5 week(s) ago

Nice and comfortable to be in the middle of the city.

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Accommodation's Reply

22 Aug 2026

Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that your stay was memorable thanks to our excellent central location and comfortable atmosphere. We hope to welcome you back to Exelton Palembang again. Sincerely, The Management Team, Exelton Palembang

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Tommy A.

Staycation

10.0

/10

Reviewed 5 week(s) ago

The staff is friendly and polite, the hotel is clean, the breakfast is great.

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Accommodation's Reply

23 Aug 2026

Dear Tommy, Thank you very much for your review and positive rating. We are delighted to know that the cleanliness of the hotel, the breakfast, and the friendly and courteous service from all staff made your stay memorable. Guest satisfaction is the joy of our entire team. We hope this positive experience will encourage you to return to our hotel in the future. Sincerely, The Management Team, The Exelton Palembang Hotel

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N***l

10.0

/10

Reviewed 5 week(s) ago

A comfortable place, with a variety of food, but for Palembang cuisine, the vinegar for the pempek is too runny. The rest of the food is delicious. Recommended 👍

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Accommodation's Reply

18 Aug 2026

Dear Valued Guest, We are delighted to hear that our venue is comfortable and the food on the menu is delicious. Your comment regarding the succulent and tasty Pempek Cugo is invaluable feedback, which will help us improve its texture and flavor. We sincerely hope to welcome you again next time to sample other delicious dishes. Sincerely, The Management, The Exelton Palembang

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A***i

8.8

/10

Reviewed 5 week(s) ago

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Accommodation's Reply

20 Aug 2026

Dear Valued Guest, Thank you very much for your positive review and feedback. We are delighted to hear that our excellent location, comfortable Club Room, and outstanding service made your stay memorable. Your comments regarding the breakfast options and the smooth check-in and check-out process are also an encouragement to our entire team to continue maintaining the quality of our service. We hope to welcome you back again on your next visit to Excelton Palembang. Sincerely, The Management Team, Excelton Palembang

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P***i

Staycation

9.4

/10

Reviewed 7 week(s) ago

The hotel was clean and comfortable. The breakfast was delicious.

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1 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Valued Guest, Thank you very much for your positive review and compliments. We are delighted to hear that the cleanliness, comfort of the hotel, and the breakfast served were to your satisfaction throughout your stay. Guest satisfaction and comfort are always our top priority. We hope this positive experience left a lasting impression, and we look forward to welcoming you again in the future. Sincerely, The Management Team, The Exelton Palembang Hotel

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Ahmad M.

Staycation

10.0

/10

Reviewed 8 week(s) ago

In short, it's the best and there are recommendations for family, relations, friends.

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Accommodation's Reply

04 Aug 2026

Dear Mr. Ahmad, Thank you for your review and feedback. Your positive comments encourage us to provide the best service. We sincerely hope to welcome you again at The Excelton Palembang. Sincerely, The Management Team, The Excelton Palembang

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Verified Traveler

Leisure

10.0

/10

Reviewed 8 week(s) ago

If I have friends/relatives in Palembang, I would recommend it.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you very much for your positive review and your trust in The Excelton Palembang. We are very proud that you enjoyed your memorable stay and that you recommended our hotel to your friends and family. Your recommendation is a great honor for our entire team. We hope to welcome you and your family back again and experience The Excelton's excellent service. See you next time. Sincerely, The Management Team, The Excelton Palembang

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Nurrahmi A.

Staycation

10.0

/10

Reviewed 9 week(s) ago

The staff were very friendly and responsive, so we were well served.

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Accommodation's Reply

24 Jul 2026

Dear Ms. Nurrahmi, We are delighted to hear that the service from all our staff provided you with a memorable, friendly, and attentive experience. The satisfaction and comfort of all our guests is our top priority. This review is a great inspiration for our entire team to continue striving to maintain and improve the quality of our service in the future. We sincerely hope to welcome you back again in the future. Sincerely, The Management Team, The Exelton Palembang

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A***n

Staycation

7.4

/10

Reviewed 10 week(s) ago

Good hotel, but not suitable for families.

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Accommodation's Reply

20 Jul 2026

Dear Valued Guest, A brief message from The Excelton Palembang Hotel: Thank you for taking the time to share your experience and feedback regarding your stay at The Excelton Palembang. We greatly appreciate your compliments and value your suggestions. We are delighted to hear that you have given us a positive rating. We understand your suggestion regarding the hotel's suitability for families. This feedback is very meaningful to us and will be used as input to continuously improve our facilities and services to meet the needs of all guests, including families. Our commitment is to provide comfortable, high-quality, and memorable stays for all guests. Therefore, every suggestion we receive is an encouragement for us to continuously improve and develop our services. We hope to welcome you back to The Excelton Palembang Hotel in the future and provide you with an even better stay. Thank you again for your trust and feedback. We look forward to seeing you again at The Excelton Palembang Hotel. Sincerely, The Management Team, The Excelton Palembang Hotel

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Guest

10.0

/10

Reviewed 11 week(s) ago

Ms. Sila and Ms. Putri provide friendly and polite service.

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Accommodation's Reply

11 Jul 2026

Dear Valued Guest, Excelton Palembang Hotel, We sincerely thank you for your positive review. We are delighted to hear that the friendly and courteous service from Mr. Sila and Ms. Putri made you feel comfortable. We deeply appreciate them both, as customer smiles and satisfaction are our top priority. We hope to welcome you back to Excelton Palembang for another wonderful experience. Have a great day! The Management, Excelton Palembang Hotel

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Verified Traveler

10.0

/10

Reviewed 12 week(s) ago

Nice place to stay with the family.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, The Excelton Palembang is pleased to announce that we would like to express our gratitude for taking the time to share your experience and giving us an excellent rating for your stay at The Excelton Palembang. We deeply appreciate your trust and appreciation. Our entire team is delighted to know that you and your family enjoyed your stay with us. Your positive review inspires and motivates us to strive for excellent service, continuous improvement of facilities, and to provide a comfortable and memorable stay that exceeds all guest expectations. We look forward to welcoming you again at The Excelton Palembang. We hope that on your next visit, we can offer you the best service and create an even more enjoyable and memorable experience. Thank you again for your trust, and we look forward to seeing you again at The Excelton Palembang. Sincerely, The Management Team, The Excelton Palembang

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M***l

Staycation

10.0

/10

Reviewed 13 week(s) ago

Okay, great, comfortable. Close to town.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, The Excelton Palembang Hotel respectfully submits a positive review regarding your stay. We are delighted to hear that you were comfortable during your stay and appreciated our convenient location near the city center. Your review inspires our entire team to strive for the best service and create memorable experiences for all our guests. We look forward to welcoming you back to The Excelton Palembang Hotel on your next visit. Sincerely, The Management Team, The Excelton Palembang Hotel

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H***s

Transit

10.0

/10

Reviewed 13 week(s) ago

It was a truly memorable stay at the Excelton Hotel. Unfortunately, we only had one night, as we were in transit in Palembang and would be continuing our journey onward. Thank you to the Excelton Hotel and the friendly staff, especially the receptionists, Nia and Shila, who were very helpful. Thank you.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, It is with great pleasure that we at The Excelton Palembang welcome you. Thank you for taking the time to share your memorable stay with us. We are delighted that, even though your stay was only one night during your trip, you had a very positive experience at The Excelton Palembang. Thank you for your appreciation of our team, especially Nia and Chila at the reception desk. We will pass on your compliments to them. This recognition encourages our entire team to strive to provide warm, friendly, and sincere service to all our guests. We hope your next trip will be smooth and enjoyable, and we look forward to welcoming you back for a longer stay and allowing you to fully enjoy our facilities and services in the future. Thank you for your trust in The Excelton Palembang. We look forward to welcoming you back again in the future. Sincerely, The Management Team, The Excelton Palembang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.