How many rooms are available at The Excelton Hotel?

The Excelton Hotel has 149 rooms in total.

Does The Excelton Hotel provide parking?

Yes, The Excelton Hotel provides parking. Please confirm details directly with the hotel.

Does The Excelton Hotel have a swimming pool?

Yes, a swimming pool is available at The Excelton Hotel.

What do past guests say about The Excelton Hotel?

The Excelton Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Excelton Hotel

Name: The Excelton Hotel
Address: Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan Demang Lebar Daun No. 58, Sumatera Selatan, 30137, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

5,692 reviews

What Guests Say About Their Stay

Staff Friendliness (175)

Bedroom (156)

Distance To City Center (154)

Ambiance (154)

Summarized by AI

A recurring favorite among families is this hotel, known for its excellent service and diverse breakfast options. Guests consistently praise the friendly and attentive staff, highlighting the warm welcome and helpfulness throughout their stay. The hotel's facilities, including the pool, contribute to a pleasant and memorable experience for both couples and families.

L***A

10.0

/ 10

The hotel features complete facilities, clean rooms, a varied breakfast menu, and friendly staff. Thank you, Ms. Ririn, for your service.

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Jesica S.

10.0

/ 10

Excellent and satisfying service. We were greeted warmly from the moment we entered. The front desk staff, Kak Tri, was always friendly and provided the best service. When I discovered the pool water was warm (really warm), I didn't hesitate to take my kids in for a long time. The kids really loved the pool, the best! Last but not least, the excellent service from Kak Reza, who was prompt and always greeted me politely. Breakfast was delicious with many variations, and the restaurant staff were top-notch and so kind!

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E***s

10.0

/ 10

A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.

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M***i

9.7

/ 10

Recommended for family vacation. Quiet atmosphere. Complete facilities. Food served is varied and suitable for the tongue.

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Finna A.

10.0

/ 10

The service is okay, breakfast is complete, all the staff are really nice. The typical Palembang breakfast is complete, Alhamdulillah it feels like Eid at home, because from ketupat, typical Palembang cakes, etc. are very complete, Stayed here for 2 days was fun, Moreover, the price is really affordable, If I go to Palembang again, I guarantee I will come back here.

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In the Area

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Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Excelton Hotel is located in area / city Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Excelton Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Excelton Hotel

Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

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Discover More About The Excelton Hotel

Location

The Excelton Hotel is located in area / city Ilir Barat I.

About The Excelton Hotel

The Excelton Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Excelton Hotel provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Excelton Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Excelton Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Excelton Hotel.

All facilities in The Excelton Hotel

Swimming Pool

Lobby

Exterior

Bedroom

In-room Bathroom

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Show cooking restaurant
Snacks

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Wedding service

General

AC
Ballroom
Banquet
Non-smoking room
Swimming pool
Smoking area

Business Facilities

Business center
Business facilities
Meeting facilities
PRINTER

Accessibilty

Accessible bathroom
Disabled access friendly
Wheelchair accessible

Nearby Facilities

ATM/Banking
Gift shop
Supermarket

Things to Do

Fitness center
Indoor pool

Transportation

Secure parking

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Excelton Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Facility

Gym, Spa, Swimming Pool closed temporarily from 10-3-2026 to 20-3-2026.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Excelton Hotel	149
Number of floors in The Excelton Hotel	10
Another facilities in The Excelton Hotel	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in The Excelton Hotel

What are available facilities at The Excelton Hotel?

There are top facilites at The Excelton Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Excelton Hotel?

The standard check-in time at The Excelton Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Excelton Hotel provide breakfast?

Yes, The Excelton Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Excelton Hotel?

The Excelton Hotel is a 5.0-star hotel.

How many floors does The Excelton Hotel have?

The Excelton Hotel has 10 floors.

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More Reviews from Other Guests in The Excelton Hotel

Overall Ratings & Reviews The Excelton Hotel

Traveloka (5,692)

8.5

Very Good

From 5,692 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.6

Summarized by AI

Breakfast Variety

Guests consistently highlight the extensive variety of food available for breakfast. The wide selection caters to different tastes and preferences, contributing positively to the overall dining experience. Many guests find the breakfast options to be a standout feature of their stay.

Indoor Pool

The indoor pool is a popular amenity, particularly appreciated by families. Guests have noted the pool's pleasant temperature, making it suitable for extended use and enjoyable for children. The pool area enhances the hotel's appeal as a family-friendly destination.

Business Friendly

While not explicitly mentioned in the provided reviews, the hotel is likely business-friendly due to its amenities such as potentially offering quiet rooms, business services, and convenient location. These features would cater to the needs of business travelers seeking a comfortable and productive stay.

People often mention about The Excelton Hotel

All

Staff Friendliness (110)

Ambiance (100)

Bedroom (97)

Variety (92)

Distance to City Center (90)

Hotel Area (90)

Taste (89)

Room Space (83)

Bathroom (81)

Family Friendly (73)

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Traveler Reviews The Excelton Hotel

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Customer reviews

Jeiny S.

10.0

/10

Reviewed 6 day(s) ago

Comfortable bed, delicious food & lots of choices

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M***M

Staycation

8.5

/10

Reviewed 1 week(s) ago

The room was very clean and well-designed. The lighting was perfect, creating a warm and comfortable atmosphere for rest.

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I***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

Great, highly recommended, good for families

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Verified Traveler

Business

9.7

/10

Reviewed 2 week(s) ago

Everything was great at this hotel, from the rooms to the satisfying breakfast.

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1 people find it helpful

aprillia

Staycation

10.0

/10

Reviewed 2 week(s) ago

This is the best hotel in Palembang, super plus friendly service and delicious food.

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Zeski S.

Staycation

10.0

/10

Reviewed 2 week(s) ago

In short, it was the best to stay at this hotel for the umpteenth time.. Will stay at this hotel again.. Thank you Hotel Excelton 👍🤗😘

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Margaretha S.

Staycation

9.4

/10

Reviewed 3 week(s) ago

The atmosphere is nice, the staff are friendly and the service is also good, from the receptionist, parking, everything is good.

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B***i

Transit

10.0

/10

Reviewed 3 week(s) ago

Comfortable and beautiful and friendly and the food is delicious

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L***A

10.0

/10

Reviewed 4 week(s) ago

The hotel features complete facilities, clean rooms, a varied breakfast menu, and friendly staff. Thank you, Ms. Ririn, for your service.

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1 people find it helpful

l***a

Staycation

9.7

/10

Reviewed 4 week(s) ago

The service was top-notch, everyone was friendly. The hotel smelled nice and was clean. However, it lacked soundproofing, so noise from outside was very audible.

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E***n

Staycation

10.0

/10

Reviewed 5 week(s) ago

Strategic hotel in the center of Palembang city

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K***i

10.0

/10

Reviewed 6 week(s) ago

One of the best hotels in Palembang. What I miss most is the food and the hot tub. Keep up the good work, okay?

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D***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

Love the view, food, room.. best for staycation with fams

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Nurika Y.

Leisure

10.0

/10

Reviewed 7 week(s) ago

Comfort, cleanliness & location are always my favorites to stay at Excelton.

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Y***i

Business

8.5

/10

Reviewed 7 week(s) ago

It's worth coming to this hotel, it's really the best.

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Y***i

Business

8.5

/10

Reviewed 7 week(s) ago

The hotel is in the city center, there is a wide selection of breakfast menus to choose from, the rooms are very, very comfortable, the best.

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nevy v.

Business

10.0

/10

Reviewed 8 week(s) ago

All over is good, clean, safe hotel.

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T***y

Business

10.0

/10

Reviewed 8 week(s) ago

It was a pleasant experience staying at this hotel. The staff was friendly and the food was varied.

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T***a

Staycation

8.8

/10

Reviewed 8 week(s) ago

One of the favorite hotels in Palembang

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Verified Traveler

8.8

/10

Reviewed 8 week(s) ago

The room size is too small for a 5 star hotel. The breakfast menu is very complete 👍. The pastries are also delicious.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.