How many rooms are available at The Excelton Hotel Palembang?

The Excelton Hotel Palembang has 149 rooms in total.

Does The Excelton Hotel Palembang provide parking?

Yes, The Excelton Hotel Palembang provides parking. Please confirm details directly with the hotel.

Does The Excelton Hotel Palembang have a swimming pool?

Yes, a swimming pool is available at The Excelton Hotel Palembang.

What do past guests say about The Excelton Hotel Palembang?

The Excelton Hotel Palembang is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Excelton Hotel Palembang

Name: The Excelton Hotel Palembang
Address: Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan Demang Lebar Daun No. 58, Sumatera Selatan, 30137, Indonesia
Rating: 8.6

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8.6

/10

Very Good

5,842 reviews

What Guests Say About Their Stay

A***i

8.8

/ 10

1. Very strategic location, on Jalan Demang Lebar Daun, close to the city center and many eateries. 2. Stayed in a club room. The air conditioning was cool, the water pressure was strong, the room was clean, and there was a bathtub. The room was at the end with a view of Jalan Demang Lebar Daun. 3. The hotel staff was very friendly, and there was ample parking. 4. Breakfast was quite varied, featuring Indonesian dishes, Palembang specialties, and international dishes. The food was tasty. 5. Check-in and check-out were fast.

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Lindrianasari

10.0

/ 10

The staff at Excelton were incredibly friendly and helpful. This hotel was my family and I's choice when visiting Palembang. The breakfast was excellent, and we were very satisfied. Dine-in service was also excellent.

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L***A

10.0

/ 10

The hotel features complete facilities, clean rooms, a varied breakfast menu, and friendly staff. Thank you, Ms. Ririn, for your service.

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Jesica S.

10.0

/ 10

Excellent and satisfying service. We were greeted warmly from the moment we entered. The front desk staff, Kak Tri, was always friendly and provided the best service. When I discovered the pool water was warm (really warm), I didn't hesitate to take my kids in for a long time. The kids really loved the pool, the best! Last but not least, the excellent service from Kak Reza, who was prompt and always greeted me politely. Breakfast was delicious with many variations, and the restaurant staff were top-notch and so kind!

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E***s

10.0

/ 10

A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.

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In the Area

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Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Excelton Hotel Palembang is located in area / city Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Excelton Hotel Palembang

Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

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Discover More About The Excelton Hotel Palembang

Discover The Excelton Hotel: Your Premier Stay in Sumatera Selatan

Welcome to The Excelton Hotel, a distinguished accommodation nestled in the heart of Sumatera Selatan, Indonesia. We pride ourselves on offering a welcoming and comfortable experience for every guest, whether you're visiting for business or leisure. Our commitment to exceptional service and prime location makes The Excelton Hotel the ideal choice for your next getaway. Room rates at The Excelton Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Excelton Hotel Location

The Excelton Hotel is strategically situated in the vibrant city of Palembang, Sumatera Selatan. Located at Jalan Demang Lebar DaunNo. 58, Ilir Barat I, Palembang, Sumatra Selatan, Indonesia, 30137, our hotel offers convenient access to the city's key attractions and business districts. We are approximately a 30-minute drive from Sultan Mahmud Badaruddin II International Airport, making your arrival and departure seamless. The hotel is nestled in an area that balances urban accessibility with a sense of tranquility, offering a peaceful retreat after a day of exploration or work. Its proximity to the Musi River and historical sites provides a unique cultural immersion for our guests.

The Excelton Hotel Facilities & Services

Facilities for guests at The Excelton Hotel are designed to enhance your comfort and convenience throughout your stay. We offer a comprehensive range of amenities to cater to all your needs.

Swimming Pool:
Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
Spa and Wellness Center:
Indulge in rejuvenating treatments at our spa, open from 10:00 AM to 8:00 PM. Prices for treatments vary, starting from PHP 1,500.
Business Center:
For our business travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM. Printing and copying services are available at a nominal fee.
Meeting and Event Facilities:
We offer versatile spaces for meetings and events, equipped with modern audiovisual technology.
Complimentary Wi-Fi:
Stay connected with free high-speed Wi-Fi available throughout the hotel.
24-Hour Front Desk:
Our friendly and professional staff are available around the clock to assist you.
Restaurant and Bar:
Enjoy exquisite dining options and refreshing beverages at our on-site establishments.
Free Parking:
Ample free parking space is available for guests with private vehicles.
Children's Play Area:
A dedicated play area for children is available, ensuring fun for our younger guests.

The Excelton Hotel Room Types

Discover a variety of accommodations designed to suit every traveler's needs. The room types of The Excelton Hotel range from comfortable standard rooms to luxurious suites, each offering a unique experience.

Deluxe Room:
Available with either a King or Twin bed configuration. Non-smoking rooms are standard, with options for a City View. Some Deluxe rooms feature a bathtub.
Executive Room:
Offering enhanced space and amenities, these rooms provide a City View and include a bathtub. Available in King or Twin bed options.
Suite:
Our spacious suites offer separate living and sleeping areas, providing the ultimate in comfort and luxury. Enjoy panoramic City Views and a well-appointed bathroom with a bathtub.
Family Suite:
Ideal for families, these suites feature multiple sleeping arrangements and ample space, ensuring a comfortable stay for everyone. Includes a bathtub and City View.

We do not currently offer pet-friendly rooms.

The Excelton Hotel Dining & Restaurants

Savor a culinary journey at The Excelton Hotel, where our dining venues offer a delightful array of flavors.

The Excelton Restaurant:
Our main dining restaurant offers a lavish breakfast buffet from 6:00 AM to 10:00 AM, with estimated prices starting from PHP 500 per person. For lunch and dinner, enjoy an à la carte menu featuring international and local Indonesian cuisine. Lunch is served from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM.
The Sky Lounge:
Experience breathtaking city views from our rooftop bar, open from 5:00 PM to 1:00 AM. Enjoy expertly crafted cocktails, fine wines, and light snacks. Estimated prices for drinks start from PHP 250.
In-Room Dining:
For a more private dining experience, our in-room dining service is available 24 hours a day. A diverse menu is available in your room.

The Excelton Hotel Nearby Attractions and Activities

Explore the rich culture and vibrant attractions surrounding The Excelton Hotel in Palembang.

Ampera Bridge:
An iconic landmark of Palembang, offering stunning views of the Musi River.
Great Mosque of Palembang (Masjid Agung Palembang):
A historical and spiritual center of the city, showcasing beautiful Islamic architecture.
Palembang Sultanate Palace (Kuto Besak):
Explore the historical remnants of the Palembang Sultanate and learn about its rich heritage.
Museum Balaputradewa:
Discover the history and culture of South Sumatra through its extensive collection of artifacts.
Puntikayu Park:
A recreational park offering a green escape and family-friendly activities.

If you are looking for other activities around The Excelton Hotel, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Excelton Hotel from the Airport

Navigating your way to The Excelton Hotel from Sultan Mahmud Badaruddin II International Airport is straightforward. The airport transfer service of The Excelton Hotel can be arranged for your convenience. Here are the primary transportation options:

Hotel Private Transfer:
The most convenient option is to pre-book a private airport transfer directly with The Excelton Hotel. This service ensures a smooth and comfortable journey directly to our doorstep. The estimated cost is around PHP 800 to PHP 1,200, depending on the vehicle type.
Metered Taxis:
Official airport taxis are readily available outside the arrival terminal. Ensure the meter is used for a fair fare. The journey typically takes 30-40 minutes and costs approximately PHP 200 to PHP 300.
Ride-hailing Services:
You can also book a ride through popular ride-hailing services available in Palembang. Look for the designated pick-up points outside the terminal. Fares are comparable to metered taxis.
Local Transport:
For a more local experience, you can opt for local buses or minivans (angkot), though this may require transfers and is less direct. This is the most budget-friendly option, costing less than PHP 50, but is less convenient with luggage.

For seamless travel, consider booking airport transfer services in advance or inquire about The Excelton Hotel airport transfer upon booking.

Summary of Why You Should Choose to Stay at The Excelton Hotel

Choosing The Excelton Hotel for your stay in Sumatera Selatan guarantees a memorable and comfortable experience. Our prime location, excellent facilities, and dedicated service make us the preferred choice for discerning travelers.

Prime Location:
Conveniently situated in Palembang, with easy access to major attractions and transportation hubs.
Exceptional Facilities:
From a refreshing swimming pool and fitness center to comprehensive business services, we cater to all your needs.
Comfortable Accommodations:
A range of well-appointed rooms and suites ensure a restful stay.
Delicious Dining:
Experience diverse culinary offerings at our on-site restaurants and bar.
Warm Hospitality:
Our friendly and professional staff are committed to providing outstanding service.

Discover the best Room availability at The Excelton Hotel and start planning your trip. Booking The Excelton Hotel is simple and convenient through Traveloka. We invite you to explore more options and secure your perfect stay. Book budget hotels in Sumatera Selatan and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in The Excelton Hotel Palembang

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Show cooking restaurant
Snacks

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Wedding service

General

AC
Ballroom
Banquet
Non-smoking room
Swimming pool
Smoking area

Business Facilities

Business center
Business facilities
Meeting facilities
Printer

Accessibilty

Accessible bathroom
Disabled access friendly
Wheelchair accessible

Nearby Facilities

ATM/Banking
Gift shop
Supermarket

Things to Do

Fitness center
Indoor pool

Transportation

Secure parking

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Excelton Hotel Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Facility

Gym, Spa, Swimming Pool closed temporarily from 10-3-2026 to 20-3-2026.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Excelton Hotel Palembang	149
Number of floors in The Excelton Hotel Palembang	10
Another facilities in The Excelton Hotel Palembang	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in The Excelton Hotel Palembang

What are available facilities at The Excelton Hotel Palembang?

There are top facilites at The Excelton Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Excelton Hotel Palembang?

The standard check-in time at The Excelton Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Excelton Hotel Palembang provide breakfast?

Yes, The Excelton Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Excelton Hotel Palembang?

The Excelton Hotel Palembang is a 5.0-star hotel.

How many floors does The Excelton Hotel Palembang have?

The Excelton Hotel Palembang has 10 floors.

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More Reviews from Other Guests in The Excelton Hotel Palembang

Overall Ratings & Reviews The Excelton Hotel Palembang

Traveloka (5,842)

8.6

Very Good

From 5,842 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about The Excelton Hotel Palembang

All

Staff Friendliness (131)

Ambiance (119)

Bedroom (114)

Taste (110)

Variety (109)

Distance to City Center (105)

Hotel Area (105)

Room Space (97)

Bathroom (96)

Family Friendly (84)

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Traveler Reviews The Excelton Hotel Palembang

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Customer reviews

Doni C.

Staycation

10.0

/10

Reviewed 6 day(s) ago

Comfortable to use as a resting place.

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Accommodation's Reply

31 Aug 2026

Dear Ms. Doni See, Thank you very much for your positive review. We are delighted to hear that our hotel was a comfortable and suitable place for you to stay. The satisfaction and comfort of all our guests during their stay is our top priority. We hope to welcome you again in the future. Sincerely, The Management Team, The Exelton Palembang Hotel

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Zeski S.

Staycation

10.0

/10

Reviewed 2 week(s) ago

okay everyone and the best

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Accommodation's Reply

28 Aug 2026

Dear Ms./Mrs. Seski, Thank you very much for your positive review and excellent rating for The Excelton Palembang Hotel. We are delighted to know that the facilities, services, and overall stay experience met your expectations. Your satisfaction and comfort are paramount to our management team and all staff. We are honored to welcome you back again in the future. We look forward to seeing you on your next visit to Palembang. Sincerely, The Management Team, The Excelton Palembang Hotel

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F***l

10.0

/10

Reviewed 2 week(s) ago

Nice and comfortable to be in the middle of the city.

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Accommodation's Reply

22 Aug 2026

Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that your stay was memorable thanks to our excellent central location and comfortable atmosphere. We hope to welcome you back to Exelton Palembang again. Sincerely, The Management Team, Exelton Palembang

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Tommy A.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The staff is friendly and polite, the hotel is clean, the breakfast is great.

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Accommodation's Reply

23 Aug 2026

Dear Tommy, Thank you very much for your review and positive rating. We are delighted to know that the cleanliness of the hotel, the breakfast, and the friendly and courteous service from all staff made your stay memorable. Guest satisfaction is the joy of our entire team. We hope this positive experience will encourage you to return to our hotel in the future. Sincerely, The Management Team, The Exelton Palembang Hotel

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N***l

10.0

/10

Reviewed 3 week(s) ago

A comfortable place, with a variety of food, but for Palembang cuisine, the vinegar for the pempek is too runny. The rest of the food is delicious. Recommended 👍

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Accommodation's Reply

18 Aug 2026

Dear Valued Guest, We are delighted to hear that our venue is comfortable and the food on the menu is delicious. Your comment regarding the succulent and tasty Pempek Cugo is invaluable feedback, which will help us improve its texture and flavor. We sincerely hope to welcome you again next time to sample other delicious dishes. Sincerely, The Management, The Exelton Palembang

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A***i

8.8

/10

Reviewed 3 week(s) ago

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Accommodation's Reply

20 Aug 2026

Dear Valued Guest, Thank you very much for your positive review and feedback. We are delighted to hear that our excellent location, comfortable Club Room, and outstanding service made your stay memorable. Your comments regarding the breakfast options and the smooth check-in and check-out process are also an encouragement to our entire team to continue maintaining the quality of our service. We hope to welcome you back again on your next visit to Excelton Palembang. Sincerely, The Management Team, Excelton Palembang

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P***i

Staycation

9.4

/10

Reviewed 5 week(s) ago

The hotel was clean and comfortable. The breakfast was delicious.

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1 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Valued Guest, Thank you very much for your positive review and compliments. We are delighted to hear that the cleanliness, comfort of the hotel, and the breakfast served were to your satisfaction throughout your stay. Guest satisfaction and comfort are always our top priority. We hope this positive experience left a lasting impression, and we look forward to welcoming you again in the future. Sincerely, The Management Team, The Exelton Palembang Hotel

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Ahmad M.

Staycation

10.0

/10

Reviewed 5 week(s) ago

In short, it's the best and there are recommendations for family, relations, friends.

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Accommodation's Reply

04 Aug 2026

Dear Mr. Ahmad, Thank you for your review and feedback. Your positive comments encourage us to provide the best service. We sincerely hope to welcome you again at The Excelton Palembang. Sincerely, The Management Team, The Excelton Palembang

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Verified Traveler

Leisure

10.0

/10

Reviewed 6 week(s) ago

If I have friends/relatives in Palembang, I would recommend it.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Thank you very much for your positive review and your trust in The Excelton Palembang. We are very proud that you enjoyed your memorable stay and that you recommended our hotel to your friends and family. Your recommendation is a great honor for our entire team. We hope to welcome you and your family back again and experience The Excelton's excellent service. See you next time. Sincerely, The Management Team, The Excelton Palembang

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Nurrahmi A.

Staycation

10.0

/10

Reviewed 6 week(s) ago

The staff were very friendly and responsive, so we were well served.

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Accommodation's Reply

24 Jul 2026

Dear Ms. Nurrahmi, We are delighted to hear that the service from all our staff provided you with a memorable, friendly, and attentive experience. The satisfaction and comfort of all our guests is our top priority. This review is a great inspiration for our entire team to continue striving to maintain and improve the quality of our service in the future. We sincerely hope to welcome you back again in the future. Sincerely, The Management Team, The Exelton Palembang

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A***n

Staycation

7.4

/10

Reviewed 7 week(s) ago

Good hotel, but not suitable for families.

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Accommodation's Reply

20 Jul 2026

Dear Valued Guest, A brief message from The Excelton Palembang Hotel: Thank you for taking the time to share your experience and feedback regarding your stay at The Excelton Palembang. We greatly appreciate your compliments and value your suggestions. We are delighted to hear that you have given us a positive rating. We understand your suggestion regarding the hotel's suitability for families. This feedback is very meaningful to us and will be used as input to continuously improve our facilities and services to meet the needs of all guests, including families. Our commitment is to provide comfortable, high-quality, and memorable stays for all guests. Therefore, every suggestion we receive is an encouragement for us to continuously improve and develop our services. We hope to welcome you back to The Excelton Palembang Hotel in the future and provide you with an even better stay. Thank you again for your trust and feedback. We look forward to seeing you again at The Excelton Palembang Hotel. Sincerely, The Management Team, The Excelton Palembang Hotel

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Guest

10.0

/10

Reviewed 8 week(s) ago

Ms. Sila and Ms. Putri provide friendly and polite service.

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Accommodation's Reply

11 Jul 2026

Dear Valued Guest, Excelton Palembang Hotel, We sincerely thank you for your positive review. We are delighted to hear that the friendly and courteous service from Mr. Sila and Ms. Putri made you feel comfortable. We deeply appreciate them both, as customer smiles and satisfaction are our top priority. We hope to welcome you back to Excelton Palembang for another wonderful experience. Have a great day! The Management, Excelton Palembang Hotel

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Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

Nice place to stay with the family.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, The Excelton Palembang is pleased to announce that we would like to express our gratitude for taking the time to share your experience and giving us an excellent rating for your stay at The Excelton Palembang. We deeply appreciate your trust and appreciation. Our entire team is delighted to know that you and your family enjoyed your stay with us. Your positive review inspires and motivates us to strive for excellent service, continuous improvement of facilities, and to provide a comfortable and memorable stay that exceeds all guest expectations. We look forward to welcoming you again at The Excelton Palembang. We hope that on your next visit, we can offer you the best service and create an even more enjoyable and memorable experience. Thank you again for your trust, and we look forward to seeing you again at The Excelton Palembang. Sincerely, The Management Team, The Excelton Palembang

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M***l

Staycation

10.0

/10

Reviewed 10 week(s) ago

Okay, great, comfortable. Close to town.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, The Excelton Palembang Hotel respectfully submits a positive review regarding your stay. We are delighted to hear that you were comfortable during your stay and appreciated our convenient location near the city center. Your review inspires our entire team to strive for the best service and create memorable experiences for all our guests. We look forward to welcoming you back to The Excelton Palembang Hotel on your next visit. Sincerely, The Management Team, The Excelton Palembang Hotel

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H***s

Transit

10.0

/10

Reviewed 10 week(s) ago

It was a truly memorable stay at the Excelton Hotel. Unfortunately, we only had one night, as we were in transit in Palembang and would be continuing our journey onward. Thank you to the Excelton Hotel and the friendly staff, especially the receptionists, Nia and Shila, who were very helpful. Thank you.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, It is with great pleasure that we at The Excelton Palembang welcome you. Thank you for taking the time to share your memorable stay with us. We are delighted that, even though your stay was only one night during your trip, you had a very positive experience at The Excelton Palembang. Thank you for your appreciation of our team, especially Nia and Chila at the reception desk. We will pass on your compliments to them. This recognition encourages our entire team to strive to provide warm, friendly, and sincere service to all our guests. We hope your next trip will be smooth and enjoyable, and we look forward to welcoming you back for a longer stay and allowing you to fully enjoy our facilities and services in the future. Thank you for your trust in The Excelton Palembang. We look forward to welcoming you back again in the future. Sincerely, The Management Team, The Excelton Palembang

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zulkarnain s.

Leisure

10.0

/10

Reviewed 12 week(s) ago

The lobby staff and security guards are friendly, the breakfast is varied and delicious.

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Accommodation's Reply

06 Jul 2026

Dear Mr. Zulkarnain, This is a brief message from Exelton Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Exelton Palembang Hotel

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S***a

Business

10.0

/10

Reviewed 12 week(s) ago

The hotel staff is friendly, and the cleanliness is okay. It's okay, but it depends on your budget, hehe.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, The Excelton Palembang Hotel extends its deepest respects and gratitude for taking the time to share your stay with us. We are delighted to hear that you were pleased with the friendliness of our staff and the cleanliness of the hotel. Your compliments motivate our entire team to strive for the best possible service for all our guests. We also appreciate your comments regarding the value for money. We are committed to providing comfortable stays with quality services and amenities that align with the value we offer. We look forward to welcoming you back to The Excelton Palembang Hotel on your next visit and providing you with an even more memorable stay. Sincerely, The Management Team, The Excelton Palembang Hotel

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N***r

Business

10.0

/10

Reviewed 13 week(s) ago

Nice room, friendly hotel staff.

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1 people find it helpful

Accommodation's Reply

09 Jul 2026

Dear Valued Guest, The Excelton Palembang Hotel extends its deepest respects and gratitude for taking the time to write a review about your stay with us. We are delighted to hear that you were satisfied with the comfort of your room and the friendly service from our staff. Guest satisfaction is our top priority, and such compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back to The Excelton Palembang on your next visit and providing you with an even better stay experience. Sincerely, The Management Team, The Excelton Palembang Hotel

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Lindrianasari

Staycation

10.0

/10

Reviewed 14 week(s) ago

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Accommodation's Reply

06 Jul 2026

Dear Ms. Lindriana Nazari, This is a brief message from Exelton Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Exelton Palembang Hotel

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a***n

Staycation

10.0

/10

Reviewed 14 week(s) ago

Hotel with the best service and facilities

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, The Excelton Palembang Hotel would like to express our gratitude for taking the time to write a positive review about your stay with us. We are delighted that you rated The Excelton Palembang's services and facilities as top-notch. Your compliments motivate our entire team to continue striving to maintain and improve the quality of our services and facilities to ensure every guest's stay is comfortable and memorable. We look forward to welcoming you back to The Excelton Palembang on your next visit. We are committed to providing you with the best possible service to make your stay even more enjoyable. Sincerely, The Management Team, The Excelton Palembang Hotel

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.