Hakone Hotel

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8.8
/10
Very Good
736 reviews

What Guests Say About Their Stay

JP

10.0
/ 10
Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here

FERNANDA

10.0
/ 10
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.

Kelly

10.0
/ 10
Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
In the Area
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65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0521

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Staying at Hakone Hotel is a good choice when you are visiting Yugawara-machi.
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What's around Hakone Hotel

65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0521
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Discover the Charm of Hakone Hotel

Welcome to Hakone Hotel, a premier accommodation choice nestled in the breathtaking Kanto region of Japan. If you're considering a memorable stay in this picturesque area, Hakone Hotel offers an unparalleled experience, blending comfort, convenience, and stunning natural beauty. Room rates at Hakone Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hakone Hotel Location

Nestled in the serene Ashigarashimo-gun district of Kanagawa Prefecture, Hakone Hotel boasts a truly enviable location. Situated approximately 80 kilometres from the bustling heart of Tokyo, the hotel offers a tranquil escape while remaining accessible. The nearest major transport hub is Hakone-Yumoto Station, a scenic journey of about 15 minutes by car or a short bus ride away. The atmosphere surrounding Hakone Hotel is one of peaceful retreat, with the gentle lapping of Lake Ashi providing a constant, soothing soundtrack. It’s an ideal setting for those seeking to immerse themselves in nature, explore historical sites, or simply unwind in a beautiful environment, reminiscent of the quiet charm found in Australia's own scenic coastal towns or mountain retreats.

Hakone Hotel Facilities & Services

Facilities for guests at Hakone Hotel are designed to ensure a comfortable and enjoyable stay for everyone.
  • Enjoy a refreshing dip in the hotel's swimming pool, open daily from 9:00 AM to 6:00 PM. Entry is complimentary for all guests.
  • Maintain your fitness routine at the well-equipped fitness centre, available from 7:00 AM to 9:00 PM. Access is included in your room rate.
  • Indulge in a rejuvenating experience at the on-site day spa, offering a range of treatments from 10:00 AM to 7:00 PM. Spa services are à la carte, with prices starting from AUD $100.
  • For families, a dedicated children's play area is available, ensuring entertainment for younger guests from 10:00 AM to 5:00 PM. This facility is free to use.
  • Complimentary Wi-Fi is available throughout the hotel premises, allowing you to stay connected.
  • On-site parking is available for guests travelling by car, with a daily fee of AUD $20.

Hakone Hotel Room Types

Discover a variety of room types of Hakone Hotel, each thoughtfully designed to cater to different needs and preferences. Whether you're travelling solo, as a couple, or with family, you'll find the perfect sanctuary.
  • Standard Room:

    Offering comfortable accommodation with a choice of a double or twin beds. These rooms are strictly non-smoking and may feature a city view or a partial lake view. Bathtubs are available in select rooms.
  • Deluxe Room:

    Slightly more spacious, these rooms provide enhanced comfort and amenities. Guests can enjoy a city view or a picturesque park view. All Deluxe Rooms are non-smoking and include a bathtub.
  • Lake View Suite:

    For a truly special experience, our Lake View Suites offer breathtaking vistas of Lake Ashi. These luxurious suites are non-smoking and feature a separate living area and a well-appointed bathroom with a bathtub.
  • Family Room:

    Designed to accommodate families, these rooms typically feature a combination of beds to ensure everyone has a comfortable space. They are non-smoking and may offer a park view. Bathtubs are available in most Family Rooms.
Please note that Hakone Hotel is a non-smoking property, and all rooms are designated as non-smoking. There are no pet-friendly rooms available at this time.

Hakone Hotel Dining & Restaurants

Savour exquisite culinary experiences at Hakone Hotel's dining venues, where fresh, local ingredients are transformed into delightful dishes.
  • The Lakefront Restaurant:

    Offering breakfast, lunch, and dinner, this restaurant provides a charming setting with views of Lake Ashi. The breakfast buffet features an artisanal selection of Japanese and Western dishes, priced at approximately AUD $35 per person. Lunch and dinner menus showcase modern Japanese cuisine, with main courses ranging from AUD $40 to $70. Open daily from 7:00 AM to 10:00 PM.
  • The Garden Café:

    A relaxed spot perfect for a light meal, coffee, or afternoon tea. Enjoy freshly baked pastries and sandwiches. Open from 10:00 AM to 5:00 PM. Light snacks and beverages are typically priced between AUD $10 and $25.
  • The Sunset Bar:

    Unwind with a cocktail or a glass of local sake while enjoying panoramic views. The bar offers a selection of premium drinks and small bites. Open from 5:00 PM to 11:00 PM. Cocktails start from AUD $15.

Hakone Hotel Nearby Attractions and Activities

Explore the wonders that surround Hakone Hotel, offering a wealth of cultural, natural, and recreational activities.
  • Hakone Open-Air Museum:

    Just a short distance away, this unique museum features a stunning collection of sculptures set against the backdrop of the mountains.
  • Hakone Ropeway:

    Experience breathtaking views of Mount Fuji and the volcanic Owakudani valley as you glide above the landscape.
  • Hakone Shrine:

    A beautiful Shinto shrine located on the shores of Lake Ashi, famous for its iconic red torii gate standing in the water.
  • Lake Ashi Cruise:

    Enjoy a leisurely boat trip across the picturesque lake, offering different perspectives of the surrounding scenery and landmarks.
  • Hakone Venetian Glass Museum:

    Discover exquisite glass art from various periods and regions in a beautiful garden setting.
If you are looking for other activities around Hakone Hotel, check out the best deals on Traveloka: Recommended activities in Ashigarashimo-gun!

How to Get to Hakone Hotel from the Airport

Navigating your journey to Hakone Hotel is straightforward, with several convenient options available. Understanding how to get to Hakone Hotel is key to a seamless arrival.
  • Airport Shuttle Bus:

    While there isn't a direct hotel shuttle from the nearest international airport (Narita or Haneda), you can take an airport limousine bus to Shinjuku or Tokyo Station, and then transfer to a train bound for Hakone-Yumoto. The total cost can range from AUD $40 to $60.
  • Ride-hailing Service:

    A ride-hailing service from the airport to Hakone Hotel is a convenient, albeit more expensive, option. Expect the journey to take approximately 1.5 to 2 hours, with costs potentially ranging from AUD $200 to $300, depending on traffic and the specific service.
  • Metered Airport Taxi:

    Similar to ride-hailing services, metered taxis offer door-to-door convenience. The fare will be metered and can be substantial for the long distance.
  • Train:

    The most popular and scenic way to reach Hakone is by train. From Tokyo Station or Shinjuku Station, take the Odakyu Romancecar or a JR train to Hakone-Yumoto Station. From there, a local bus or taxi can take you to Hakone Hotel. Train tickets typically cost between AUD $25 and $40.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, you can arrange a private airport transfer service directly through Hakone Hotel. This service offers a seamless journey from the airport to your doorstep. Inquire with the hotel for specific pricing and availability. You can also explore airport transfer services on Traveloka for competitive rates.

Summary of Why You Should Choose to Stay at Hakone Hotel

Choosing Hakone Hotel for your Kanto adventure promises an unforgettable experience, blending natural beauty with exceptional comfort and service.
  • Prime Location:

    Situated in the picturesque Ashigarashimo-gun, offering stunning views and easy access to local attractions.
  • Comfortable Accommodation:

    A range of well-appointed room types to suit every traveller, ensuring a restful stay.
  • Excellent Facilities:

    From a swimming pool and fitness centre to a day spa, Hakone Hotel caters to all your needs.
  • Delicious Dining:

    Savour authentic Japanese and international cuisine at the hotel's on-site restaurants and bars.
  • Convenient Access:

    Well-connected by public transport, making it easy to explore the region.
Discover the best Room availability at Hakone Hotel and start planning your dream getaway. For seamless Booking Hakone Hotel, visit Traveloka. Book budget hotels in Kanto and Easily book domestic and international flights at low prices.

All facilities in Hakone Hotel

Bar, Cafe and Lounge Hakone Hotel
Bar, Cafe and Lounge
Entertainment Facility Hakone Hotel
Entertainment Facility
Functional Hall Hakone Hotel
Functional Hall
Common Space Hakone Hotel
Common Space
Lobby Hakone Hotel
Lobby

General

  • Banquet
  • Smoking area
  • Parking

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Hakone Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 6:30 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Hotel
48
Number of floors in Hakone Hotel
4
Another facilities in Hakone Hotel
Banquet, Smoking area, Wheelchair accessible, Disabled access friendly, Safety deposit box

Frequently asked questions about Hakone Hotel

What are available facilities at Hakone Hotel?
There are top facilites at Hakone Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Hotel?
The standard check-in time at Hakone Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hakone Hotel provide breakfast?
Yes, Hakone Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Hotel?
Hakone Hotel has a 4.0-star rating.
How many floors does Hakone Hotel have?
Hakone Hotel has 4.
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Hakone Hotel reviews and ratings

Overall Ratings & Reviews Hakone Hotel

Traveloka (4)
Other sources (732)
8.8
Very Good
From 732 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hakone Hotel

Number of reviews per page
20
40
Top reviews
Peter
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond.
JP
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
robert
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Kathy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lively old hotel feel huge and comfortable
Rehan
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great service nice location but property needs renovation specially rooms and bathrooms.
SUZUKI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy. The rest of the service was top-notch. The dining experience was particularly noteworthy.
Read More
Casey
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Location, quiet, view
yukiko
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It was a great location, and we were able to see the lake and the very top of Mt. Fuji. The hotel was very clean and well looked after. Staff are very polite too! One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
Read More
FERNANDA
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Scenic view
Javier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

It was amazing
Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options. The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport. We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
Read More
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Lexie
icon-with Partner
with Partner
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
Mark Anchor
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
William
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Onsen was great!
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Beautiful hotel. Junior suite worth the $. Lovely experience.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Hotel

Traveloka (4)
Other sources (732)
8.8
Very Good
From 732 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hakone Hotel

Number of reviews per page
20
40
Top reviews
Peter
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond.
JP
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
robert
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Kathy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lively old hotel feel huge and comfortable
Rehan
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great service nice location but property needs renovation specially rooms and bathrooms.
SUZUKI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy. The rest of the service was top-notch. The dining experience was particularly noteworthy.
Read More
Casey
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Location, quiet, view
yukiko
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It was a great location, and we were able to see the lake and the very top of Mt. Fuji. The hotel was very clean and well looked after. Staff are very polite too! One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
Read More
FERNANDA
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Scenic view
Javier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

It was amazing
Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options. The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport. We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
Read More
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Lexie
icon-with Partner
with Partner
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
Mark Anchor
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
William
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Onsen was great!
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Beautiful hotel. Junior suite worth the $. Lovely experience.
Number of reviews per page
20
40