Hakone Hotel

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8.8
/10
Very Good
752 reviews

What Guests Say About Their Stay

Melanie

10.0
/ 10
Stunning hotel with amazing views across the lake, floor-to-ceiling windows in our room which was fantastically 1970s design in very high quality. The onsen overlooking the lake was also glorious. The breakfast. Buffet was fantastic and the staff were brilliant. Hakone’s sightseeing boat goes from next door and is a must.

JP

10.0
/ 10
Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here

FERNANDA

10.0
/ 10
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
In the Area
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65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0521

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Staying at Hakone Hotel is a good choice when you are visiting Yugawara.
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What's around Hakone Hotel

65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0521
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Lobby Hakone Hotel
Lobby 2 Hakone Hotel

Discover More About Hakone Hotel

Discover the serene beauty and refined comfort of Hakone Hotel, a premier accommodation nestled in the heart of Japan's picturesque Kanto region. For Australian travellers seeking an authentic yet luxurious Japanese experience, Hakone Hotel offers a perfect blend of natural splendour and modern convenience. This introduction aims to provide you with all the essential information to plan your unforgettable stay at Hakone Hotel, ensuring it meets your expectations for a relaxing and enriching holiday.

The Charm of Hakone Hotel

Rates at Hakone Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hakone Hotel

Hakone Hotel is situated in the tranquil Ashigarashimo-gun, Kanagawa, a region renowned for its breathtaking natural landscapes and hot springs. This prime location places you within easy reach of Hakone's most iconic attractions, offering a peaceful retreat away from the hustle and bustle of major cities, yet remaining accessible for exploration. The area is characterized by its stunning mountain vistas, serene Lake Ashi, and lush forests, providing a perfect backdrop for a rejuvenating holiday. For those who appreciate a connection to nature and a slower pace of life, the surroundings of Hakone Hotel offer an idyllic setting, with opportunities for scenic walks and immersion in the local culture. The hotel's placement ensures that you can easily explore the natural wonders and cultural sites that make Hakone a world-famous destination.

Guest Facilities and Services at Hakone Hotel

Guest facilities at Hakone Hotel are designed to ensure a comfortable and convenient stay for all visitors. Understanding the preferences of travellers, the hotel provides essential amenities that enhance the overall experience. Guests can expect reliable and complimentary Wi-Fi access throughout the property, keeping you connected during your travels. A helpful 24-hour front desk is available to assist with any queries or requests, ensuring peace of mind at any hour. For those who enjoy starting their day with a good meal, the hotel offers breakfast options, catering to diverse tastes. Secure luggage storage is also available, allowing you to explore the area freely without the burden of your bags. While specific details on fitness centres or extensive café culture are best confirmed directly, the general provision of these services aims to cater to the needs of modern travellers seeking comfort and ease.

Room Information and Stay Experience at Hakone Hotel

The Room types of Hakone Hotel are curated to provide a sanctuary of comfort and tranquility for every guest. Each room is meticulously maintained to ensure a high standard of cleanliness, a crucial factor for discerning travellers. You can anticipate well-appointed spaces featuring comfortable bedding, designed for a restful night's sleep. Modern climate control systems are in place, guaranteeing a pleasant temperature regardless of the season, whether you require heating during cooler months or air-conditioning for warmer days. The bathrooms are kept to a pristine standard, offering a refreshing and clean environment. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus remains on delivering a serene and comfortable living space that complements the natural beauty of the Hakone region.

Recommended Nearby Dining and Cafes around Hakone Hotel

The area surrounding Hakone Hotel is a haven for food enthusiasts, offering a delightful array of dining experiences that capture the essence of Japanese cuisine and local flavours. You'll find charming local eateries serving traditional dishes, perfect for an authentic taste of the region. For those who enjoy a leisurely start to their day, numerous cafes are scattered throughout the vicinity, offering excellent coffee and light bites. The vibrant food scene extends to local markets where you can sample regional specialties and fresh produce. Whether you're craving a hearty meal or a light snack, the dining options near Hakone Hotel provide a delicious journey through the local culinary landscape, ensuring every meal is a memorable part of your stay.

Popular Attractions and Activities near Hakone Hotel

Hakone is a treasure trove of natural beauty and cultural experiences, offering a wealth of attractions for every type of traveller. Here are some of the most popular spots you can explore during your stay near Hakone Hotel:

  • Hakone Open-Air Museum: Immerse yourself in art amidst stunning natural scenery. This unique museum features a vast collection of sculptures and artworks set against the backdrop of the mountains.
  • Lake Ashi: A picturesque caldera lake offering breathtaking views of Mount Fuji on clear days. Enjoy a scenic cruise on a pirate ship or explore the surrounding walking trails.
  • Hakone Ropeway: Experience panoramic views of the volcanic Owakudani valley and the surrounding landscape as you glide above the mountains.
  • Hakone Shrine: A serene Shinto shrine with its iconic red torii gate standing in the waters of Lake Ashi, offering a sense of peace and spiritual reflection.
  • Owakudani: Known as the "Great Boiling Valley," this active volcanic zone offers a unique geological spectacle with its hot springs and sulphur vents.

If you are looking for other activities around Hakone Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hakone Hotel from the Airport

Navigating your journey from the airport to Hakone Hotel is straightforward, with several convenient transportation options available. Understanding how to get to Hakone Hotel is key to a smooth arrival. For those arriving at Narita International Airport (NRT) or Haneda Airport (HND), you have a few choices:

  • Airport Link Trains: Both airports are well-connected to Tokyo's extensive train network. From Tokyo Station, you can take the Shinkansen (bullet train) towards Odawara, which is a major gateway to Hakone. From Odawara, local trains or buses can take you closer to Hakone Hotel.
  • Airport Shuttle Buses: Direct or connecting bus services operate from the airports to various points in Hakone. These can be a convenient option, especially if you have a lot of luggage.
  • Public Metered Taxis: Taxis are readily available at the airports. While a comfortable option, they can be the most expensive choice for the long journey to Hakone.
  • Rideshare Services: General rideshare services can be booked from the airports, offering a convenient door-to-door service.

For a hassle-free journey, consider pre-booking your Airport transfer service. This ensures a smooth transition from the moment you land, allowing you to relax and anticipate your stay at Hakone Hotel.

Summary of Why You Should Choose Hakone Hotel

Choosing Hakone Hotel for your next getaway promises a memorable experience, blending natural beauty with comfortable accommodation. Here’s a summary of why it stands out:

  • Prime Location: Nestled in the scenic Kanto region, offering easy access to Hakone's renowned natural wonders and cultural sites.
  • Comfortable Stay: Well-maintained rooms with essential amenities, ensuring a relaxing and pleasant environment.
  • Convenient Facilities: Access to Wi-Fi, a 24-hour front desk, and luggage storage enhance your convenience.
  • Authentic Experience: Immerse yourself in the tranquil atmosphere and local charm that Hakone is famous for.

Ready to experience the magic of Hakone? Check room availability at Hakone Hotel and Book Hakone Hotel today through Traveloka. For more options, you can also Book budget hotels in Kanto and Easily book domestic and international flights at low prices.

All facilities in Hakone Hotel

Bar, Cafe and Lounge Hakone Hotel
Bar, Cafe and Lounge
Entertainment Facility Hakone Hotel
Entertainment Facility
Functional Hall Hakone Hotel
Functional Hall
Common Space Hakone Hotel
Common Space
Lobby Hakone Hotel
Lobby

General

  • Banquet
  • Smoking area
  • Parking

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Hakone Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 6:30 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Hotel
48
Number of floors in Hakone Hotel
4
Another facilities in Hakone Hotel
Banquet, Smoking area, Wheelchair accessible, Disabled access friendly, Safety deposit box

Frequently asked questions about Hakone Hotel

What are available facilities at Hakone Hotel?
There are top facilites at Hakone Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Hotel?
The standard check-in time at Hakone Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hakone Hotel provide breakfast?
Yes, Hakone Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Hotel?
Hakone Hotel has a 4.0-star rating.
How many floors does Hakone Hotel have?
Hakone Hotel has 4.
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Hakone Hotel reviews and ratings

Overall Ratings & Reviews Hakone Hotel

Traveloka (4)
Other sources (748)
8.8
Very Good
From 748 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hakone Hotel

Number of reviews per page
20
40
Top reviews
Melanie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning hotel with amazing views across the lake, floor-to-ceiling windows in our room which was fantastically 1970s design in very high quality. The onsen overlooking the lake was also glorious. The breakfast. Buffet was fantastic and the staff were brilliant. Hakone’s sightseeing boat goes from next door and is a must.
Agni
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel but starting to look a little dated for a luxury hotel
Fernanda
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel was amazing. The view of our room was breathtaking
Peter
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond.
JP
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
robert
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Kathy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lively old hotel feel huge and comfortable
Rehan
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great service nice location but property needs renovation specially rooms and bathrooms.
SUZUKI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy. The rest of the service was top-notch. The dining experience was particularly noteworthy.
Read More
Casey
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Location, quiet, view
yukiko
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

It was a great location, and we were able to see the lake and the very top of Mt. Fuji. The hotel was very clean and well looked after. Staff are very polite too! One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
Read More
FERNANDA
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Scenic view
Javier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

It was amazing
Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options. The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport. We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
Read More
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Lexie
icon-with Partner
with Partner
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
Mark Anchor
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hakone Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Hotel

Traveloka (4)
Other sources (748)
8.8
Very Good
From 748 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hakone Hotel

Number of reviews per page
20
40
Top reviews
Melanie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning hotel with amazing views across the lake, floor-to-ceiling windows in our room which was fantastically 1970s design in very high quality. The onsen overlooking the lake was also glorious. The breakfast. Buffet was fantastic and the staff were brilliant. Hakone’s sightseeing boat goes from next door and is a must.
Agni
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel but starting to look a little dated for a luxury hotel
Fernanda
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel was amazing. The view of our room was breathtaking
Peter
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond.
JP
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
robert
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Kathy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Lively old hotel feel huge and comfortable
Rehan
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great service nice location but property needs renovation specially rooms and bathrooms.
SUZUKI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy. The rest of the service was top-notch. The dining experience was particularly noteworthy.
Read More
Casey
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Location, quiet, view
yukiko
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

It was a great location, and we were able to see the lake and the very top of Mt. Fuji. The hotel was very clean and well looked after. Staff are very polite too! One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
Read More
FERNANDA
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Scenic view
Javier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

It was amazing
Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options. The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport. We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
Read More
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Lexie
icon-with Partner
with Partner
6.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
Mark Anchor
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
Number of reviews per page
20
40