Hakone Hotel

Hotels
8.8
/10
Very Good
734 reviews

What Guests Say About Their Stay

JP

10.0
/ 10
Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here

FERNANDA

10.0
/ 10
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.

Kelly

10.0
/ 10
Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
In the Area
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65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0521

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Staying at Hakone Hotel is a good choice when you are visiting Yugawara-machi.
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What's around Hakone Hotel

65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0521
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Discover the Charm of Hakone Hotel

Welcome to Hakone Hotel, your premier destination for an unforgettable stay in the beautiful Kanto region of Japan. Nestled amidst breathtaking natural scenery and offering unparalleled comfort and service, Hakone Hotel provides a serene escape for travelers seeking both relaxation and adventure. Whether you're planning a romantic getaway, a family vacation, or a solo journey of discovery, Hakone Hotel promises an experience that will leave you refreshed and rejuvenated. Room rates at Hakone Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hakone Hotel Location

Hakone Hotel is ideally situated in the picturesque town of Hakone, within the Ashigarashimo-gun district of Kanagawa Prefecture. This prime location places you at the heart of one of Japan's most celebrated natural and cultural destinations. While specific distances to major urban centers like Tokyo are best reached via convenient train lines, Hakone Hotel offers a tranquil retreat away from the city bustle. The atmosphere here is one of serene natural beauty, with the hotel offering stunning views of Lake Ashi and the surrounding mountains. It’s a perfect setting for those who appreciate the tranquility of nature, with easy access to the region's renowned hot springs, art museums, and hiking trails.

Hakone Hotel Facilities & Services

Facilities for guests at Hakone Hotel are designed to ensure a comfortable and enjoyable stay. * Enjoy a refreshing dip in our outdoor swimming pool, open daily from 9:00 AM to 6:00 PM. * Indulge in a relaxing spa treatment at our on-site wellness center, available from 10:00 AM to 8:00 PM, with treatments starting from PHP 2,500. * Children will delight in our dedicated kids' club, offering supervised activities from 10:00 AM to 5:00 PM. * Stay connected with complimentary Wi-Fi available throughout the hotel. * For guests arriving by car, we offer free parking space. * A complimentary shuttle service operates to and from the nearest train station, running every hour from 8:00 AM to 7:00 PM.

Hakone Hotel Room Types

Discover a range of thoughtfully appointed accommodations with diverse room types of Hakone Hotel, each designed to cater to your specific needs and preferences. *

Deluxe Room:

Offering serene Garden Views, these non-smoking rooms are available with or without a bathtub. *

Superior Room:

Enjoy captivating Lake Ashi Views from these spacious non-smoking rooms, some featuring a bathtub. *

Suite:

Experience ultimate luxury in our expansive suites, boasting panoramic Mountain Views and a private living area. All suites include a bathtub and are designated non-smoking. *

Family Room:

Perfect for groups or families, these rooms offer ample space and can accommodate up to four guests. Available with either Garden or Lake Ashi Views, and some rooms include a bathtub. Please note that Hakone Hotel is not a pet-friendly establishment.

Hakone Hotel Dining & Restaurants

Savor exquisite culinary experiences at Hakone Hotel’s dining venues, where fresh, local ingredients are transformed into delightful dishes. *

Lake View Restaurant:

Our main dining hall offers a breakfast buffet from 7:00 AM to 10:00 AM, and a dinner buffet from 6:00 PM to 9:00 PM. Estimated price per person for dinner is PHP 3,500. *

Garden Cafe:

Enjoy light snacks, pastries, and coffee from 10:00 AM to 5:00 PM. Light meals are priced around PHP 800 per person. *

Lakeside Bar:

Unwind with a selection of local and international beverages from 5:00 PM to 11:00 PM. Drinks start from PHP 400.

Hakone Hotel Nearby Attractions and Activities

Explore the wonders that surround Hakone Hotel, offering a rich tapestry of natural beauty and cultural experiences. *

Lake Ashi:

A stunning caldera lake offering boat tours and iconic views of Mount Fuji on clear days. *

Hakone Open-Air Museum:

A unique sculpture park set against the backdrop of the mountains, showcasing a remarkable collection of art. *

Hakone Shrine:

A beautiful Shinto shrine with its famous torii gate standing in the waters of Lake Ashi. *

Owakudani:

A volcanic valley with active sulfur vents and hot springs, famous for its black eggs cooked in the natural hot water. *

Hakone Ropeway:

A scenic cable car ride offering breathtaking panoramic views of the volcanic landscape and surrounding mountains. If you are looking for other activities around Hakone Hotel, check out the best deals on Traveloka: Recommended activities in Hakone!

How to Get to Hakone Hotel from the Airport

Reaching Hakone Hotel from the nearest major airports, such as Narita International Airport (NRT) or Haneda Airport (HND) in Tokyo, is a straightforward process. We recommend utilizing the efficient public transportation network or arranging for convenient airport transfer services. *

Narita Express or Limousine Bus:

From Narita Airport, you can take the Narita Express train directly to Shinjuku Station, then transfer to the Odakyu Romancecar for Hakone-Yumoto Station. Alternatively, Limousine Buses offer direct routes to Hakone. The journey typically takes 2-3 hours and costs approximately PHP 4,000-PHP 5,000. *

Keikyu Line or Limousine Bus:

From Haneda Airport, take the Keikyu Line to Shinagawa Station and transfer to the Odakyu Romancecar, or opt for a Limousine Bus service that goes directly to Hakone. This journey is slightly shorter, around 1.5-2.5 hours, with costs ranging from PHP 3,500-PHP 4,500. *

Local Train from Hakone-Yumoto:

Upon arrival at Hakone-Yumoto Station, you can take a local Hakone Tozan Railway train towards Gora or Miyanoshita, depending on your specific location within Hakone. The hotel can provide detailed directions from the nearest station. *

Hakone Hotel Airport Transfer:

For ultimate convenience, Hakone Hotel offers a private airport transfer service. Please contact the hotel in advance to arrange this service, with prices varying based on the airport and vehicle type, typically starting from PHP 8,000.

Summary of Why You Should Choose to Stay at Hakone Hotel

Choosing Hakone Hotel for your next getaway guarantees a memorable and enriching experience. With its stunning natural surroundings, exceptional facilities, and warm hospitality, it’s the perfect base to explore the beauty of Hakone. * Prime location offering breathtaking views and easy access to attractions. * Comfortable and well-appointed rooms catering to various needs. * Excellent dining options featuring local and international cuisine. * A range of facilities and services to enhance your stay. * Peaceful and serene atmosphere ideal for relaxation. Discover the best Room availability at Hakone Hotel and start planning your dream vacation. For seamless Booking Hakone Hotel, we recommend using Traveloka. Book budget hotels in Kanto and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Hakone Hotel

Bar, Cafe and Lounge Hakone Hotel
Bar, Cafe and Lounge
Entertainment Facility Hakone Hotel
Entertainment Facility
Functional Hall Hakone Hotel
Functional Hall
Common Space Hakone Hotel
Common Space
Lobby Hakone Hotel
Lobby

General

  • Banquet
  • Smoking area
  • Parking

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Hakone Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 6:30 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Hotel
48
Number of floors in Hakone Hotel
4
Another facilities in Hakone Hotel
Banquet, Smoking area, Wheelchair accessible, Disabled access friendly, Safety deposit box

Frequently asked question in Hakone Hotel

What are available facilities at Hakone Hotel?
There are top facilites at Hakone Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Hotel?
The standard check-in time at Hakone Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hakone Hotel provide breakfast?
Yes, Hakone Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Hotel?
Hakone Hotel is a 4.0-star hotel.
How many floors does Hakone Hotel have?
Hakone Hotel has 4 floors.
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More Reviews from Other Guests in Hakone Hotel

Overall Ratings & Reviews Hakone Hotel

Traveloka (4)
Other sources (730)
8.8
Very Good
From 730 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Hotel

Number of reviews per page
20
40
Top reviews
JP
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
robert
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Kathy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lively old hotel feel huge and comfortable
Rehan
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great service nice location but property needs renovation specially rooms and bathrooms.
SUZUKI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy. The rest of the service was top-notch. The dining experience was particularly noteworthy.
Read More
Casey
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location, quiet, view
yukiko
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It was a great location, and we were able to see the lake and the very top of Mt. Fuji. The hotel was very clean and well looked after. Staff are very polite too! One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
Read More
FERNANDA
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Scenic view
Javier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

It was amazing
Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options. The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport. We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
Read More
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Lexie
icon-with Partner
with Partner
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
Mark Anchor
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
William
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Onsen was great!
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful hotel. Junior suite worth the $. Lovely experience.
eleni
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Beautiful property right on the lake. We booked a lake view room which I recommend. We were on the top floor and loved our view but I’m sure all rooms are similar. The area has restaurants near by, the pier is 5 mins away where you can hop on the boats to tour the lake and also go up on the cable car. There is also the largest souvenir store right next door. We received a welcome drink at the bar and are reservation also included breakfast which was nice. We definitely would recommend this hotel !
Read More
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Hotel

Traveloka (4)
Other sources (730)
8.8
Very Good
From 730 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Hotel

Number of reviews per page
20
40
Top reviews
JP
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
robert
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Kathy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lively old hotel feel huge and comfortable
Rehan
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great service nice location but property needs renovation specially rooms and bathrooms.
SUZUKI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy. The rest of the service was top-notch. The dining experience was particularly noteworthy.
Read More
Casey
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location, quiet, view
yukiko
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It was a great location, and we were able to see the lake and the very top of Mt. Fuji. The hotel was very clean and well looked after. Staff are very polite too! One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
Read More
FERNANDA
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Scenic view
Javier
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

It was amazing
Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options. The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport. We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
Read More
Kelly
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop. The dinner is expensive.
Vincent
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Lexie
icon-with Partner
with Partner
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
Mark Anchor
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
William
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Onsen was great!
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.
Katherine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful hotel. Junior suite worth the $. Lovely experience.
eleni
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Beautiful property right on the lake. We booked a lake view room which I recommend. We were on the top floor and loved our view but I’m sure all rooms are similar. The area has restaurants near by, the pier is 5 mins away where you can hop on the boats to tour the lake and also go up on the cable car. There is also the largest souvenir store right next door. We received a welcome drink at the bar and are reservation also included breakfast which was nice. We definitely would recommend this hotel !
Read More
Number of reviews per page
20
40