โรงแรมฮาโกเนะ

ทำเลที่ตั้งสวยงามมาก บริเวณโดยรอบมีร้านอาหารให้เลือกเยอะ อยู่ใกล้จุดนั่งเรือโจรสลัด รถบัสสาย H จอดให้ลงหน้า รร สะดวกมาก ห้องกว้างขวาง ห้องน้ำกว้าง โดยเฉพาะอ่างอาบน้ำและอ่างล้างมือใหญ่ สะดวกสบายมาก ประตูห้องใหญ่ ระบบปลอดภัย วิวจากห้องสวยงาม ออนเซ็นที่ รร เข้าใช้บริการฟรี ปรับบรรยากาศให้ได้ใช้สองแบบ โดยเปลี่ยนห้องในช่วงเช้าและเย็น เหมาะกับการพักผ่อนมาก

Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.

Onsen was great!

Excellent hotel, nice onsen, amazing lakefront setting with mt Fuji views. Highly recommend. Teppenaki dinner was excellent. Reasonably priced for the area…would definitely go back.

Beautiful hotel. Junior suite worth the $. Lovely experience.

Beautiful property right on the lake. We booked a lake view room which I recommend. We were on the top floor and loved our view but I’m sure all rooms are similar. The area has restaurants near by, the pier is 5 mins away where you can hop on the boats to tour the lake and also go up on the cable car. There is also the largest souvenir store right next door. We received a welcome drink at the bar and are reservation also included breakfast which was nice. We definitely would recommend this hotel !

Great hotel to stay at in a great location, yes hotel was dated and the French breakfast was underwhelming. However its located very close to everything you would want to do in Hakone and its surrounding areas, the customer service was excellent , view amazing, kid friendly, easy parking and overall a great stay at hakone hotel!

Good Onsen and very nice breakfast. Our bed is huge. The view is good.

最高ー

Nice location, friendly staffs, great food. Highly recommended!

Surprisingly modern and new interior despite the history of the hotel. Very comfortable and convenient to neighbouring famous sight seeing spots. The pier of the pirate boat trip is 30seconds walk, actually can see the boat at hotel room. Plenty of parking slots for free parking. Easy access to nearby areas by walking/bus/ driving. Decent French dinner

A fantastic view and peaceful environment

The location and view are excellent. But the service of the hotel is terrible. They don’t care about the request of clients. The cleaning staff are in their seventies. The number of the staff is very much limited because the hotel cut their cost

It had a beautiful view of mt Fuji. The only thing I can say that was bad, would be that we were not able to control the heat. The rooms where very toasty.

整體好好，房間濶大，可看富士山

Booked 2 nights at this “great” hotel, only to find there’s no shuttle from the nearest train station. Instead, I endured a cramped 2-hour bus ride to get there. Upon arrival at 14:00, I wasn’t allowed early check-in. Dining options? Hotel restaurants charging $120 per person or nearby spots that only take cash and close at 16:00. Need an ATM? You’re directed to a 7/11 that’s 2 km away—enjoy the walk, or wait for a $1.50 bus each way. The famed baths—allegedly the hotel’s crown jewel—are small and underwhelming. For $260 a night plus an onsen tax, you’d expect large baths with outdoor options, maybe a cold pool or sauna. Reality? Two baths: one tiny with two hot tubs and another slightly better one with jets and an open-air tub. They alternate between men and women in the morning and evening, so you don’t get to choose. The property itself feels like it peaked 40 years ago—lots of wood and bronze—but luxury is more than hardwood floors and marble columns. It’s about service, and here it’s sorely lacking. Guests must hand in their keys when leaving and retrieve them on return, which can take 2–15 minutes depending on staff. Yes, there are plush lounges with stunning Mount Fuji views. But wine? You need to buy a special 500 yen coin to get a measly 60ml from a dispenser. That’s not luxury—it’s a joke. Avoid this place unless you enjoy overpriced mediocrity dressed up as grandeur.

The view from our room was incredible. We were fortunate to get Clear sky and the view of Mount Fuji.

호숫가에 바로 인접해 경관이 뛰어남. 조식의 맛있고 특색있있음. 방도 넓고 쾌적했음

Very good view

Everything is great except price