Staying at Hakone Hotel is a good choice when you are visiting Yugawara.
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Hakone Hotel
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8.8
/10
Very Good
752 reviews
What Guests Say About Their Stay
Melanie
10.0
/ 10
Stunning hotel with amazing views across the lake, floor-to-ceiling windows in our room which was fantastically 1970s design in very high quality.
The onsen overlooking the lake was also glorious.
The breakfast. Buffet was fantastic and the staff were brilliant. Hakone’s sightseeing boat goes from next door and is a must.
JP
10.0
/ 10
Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
FERNANDA
10.0
/ 10
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
In the Area
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65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0521
Main Facilities
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Restaurant
Parking
WiFi
Elevator
Hakone Hotel Address: Map & Location
65 Hakone Hakone-Machi, Kanagawa, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0521
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Discover More About Hakone Hotel
General
Near Lake Ashi
Location
When you stay at Hakone Hotel in Hakone, you'll be on a lake, within a 5-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. This hotel is 5.7 mi (9.1 km) from Hakone Kowakien Yunessun and 9.8 mi (15.8 km) from Hakone Hot Springs.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Ekiden Museum - 0.2 km / 0.1 mi
Hakone Pass Road Station - 1.4 km / 0.8 mi
Narukawa Art Museum - 1.6 km / 1 mi
Hakone Shrine - 2.3 km / 1.5 mi
Hakone Kurakake Golf Course - 2.5 km / 1.6 mi
Fuji-Hakone-Izu National Park - 2.7 km / 1.7 mi
Lake Ashi - 3.5 km / 2.2 mi
Buddhist Stoneworks at Motohakone - 4.1 km / 2.5 mi
Hakone Komagatake Ropeway - 4.2 km / 2.6 mi
Hakone-en Aquarium - 4.3 km / 2.7 mi
Hakoneen Golf Course - 4.5 km / 2.8 mi
Kuzuryu Shrine - 5.8 km / 3.6 mi
Okada Museum of Art - 8.7 km / 5.4 mi
Chisuji Falls - 9 km / 5.6 mi
Hakone Kowakien Yunessun - 9.1 km / 5.7 mi
The preferred airport for Hakone Hotel is Haneda Airport (HND) - 102.9 km / 63.9 mi
Facilities
Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Business Facilities
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Dining
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 48 individually furnished guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Hakone Hotel
Bar, Cafe and Lounge
Entertainment Facility
Functional Hall
Common Space
Lobby
General
- Banquet
- Smoking area
- Parking
Accessibilty
- Wheelchair accessible
- Disabled access friendly
Public Facilities
- Safety deposit box
- Elevator
Transportation
- Limited parking
Food and Drinks
- Breakfast
Things to Do
- Garden
Connectivity
- Free WiFi
Hotel Services
- Luggage storage
Accommodation Policy & General Information in Hakone Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hakone Hotel | 48 |
Number of floors in Hakone Hotel | 4 |
Another facilities in Hakone Hotel | Banquet, Smoking area, Wheelchair accessible, Disabled access friendly, Safety deposit box |
Frequently asked question in Hakone Hotel
What are available facilities at Hakone Hotel?
There are top facilites at Hakone Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hakone Hotel?
Check-in time at Hakone Hotel is staring from 15:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hakone Hotel provide breakfast?
Yes, Hakone Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hakone Hotel?
Hakone Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hakone Hotel have?
Hakone Hotel has 4 floors.
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More Reviews from Other Guests in Hakone Hotel
Overall Ratings & Reviews Hakone Hotel
Traveloka (4)
Other sources (748)
8.8
Very Good
From 748 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
9.0
Service and Facilites
8.8
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Traveler Reviews Hakone Hotel
Number of reviews per page
20
40
Top reviews
Melanie
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Stunning hotel with amazing views across the lake, floor-to-ceiling windows in our room which was fantastically 1970s design in very high quality.
The onsen overlooking the lake was also glorious.
The breakfast. Buffet was fantastic and the staff were brilliant. Hakone’s sightseeing boat goes from next door and is a must.
Agni
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Nice hotel but starting to look a little dated for a luxury hotel
Fernanda
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This hotel was amazing. The view of our room was breathtaking
Peter
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
In a country where the hotel staff provides impeccable service, this hotel falls short. The front desk had no manners and appeared annoyed by any requests. The hotel itself is in a great location and my room view was of the lake and Mt Fuji beyond.
JP
with Partner
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Fabulous room overlooking Mount Fuji. Very clean and spacious rooms. Staff very helpful suggesting the best ways to get around. Amenities were great and good choice of restaurants with a very good buffet breakfast at a reasonable price. Highly recommend a stay here
robert
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great location. Great buffet breakfast. Rooms are a bit dated, but overall great.
Kathy
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Lively old hotel feel huge and comfortable
Rehan
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great service nice location but property needs renovation specially rooms and bathrooms.
SUZUKI
Leisure Family
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The check-in process was poor. Even when I parked my car at the front entrance to check in, no staff came near me, and I was encouraged to take care of all my luggage myself. I wonder if this was a problem with the staff or a hotel policy.
The rest of the service was top-notch. The dining experience was particularly noteworthy.
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Casey
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Location, quiet, view
yukiko
Friends and Family with Friends
8.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
It was a great location, and we were able to see the lake and the very top of Mt. Fuji.
The hotel was very clean and well looked after. Staff are very polite too!
One downside was that the hotel design didn’t take the hot spring baths into account. The baths were very small and did not offer lake views, which made the experience less enjoyable given the potential views we could have had.
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FERNANDA
Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Great hotel with a very nice view, the staff is really nice. The beds are a little stiff but that is very general in Japan.
Henry
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Scenic view
Javier
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
It was amazing
Jane
Leisure Family
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Hotel was good, onsen were so relaxing and rooms spacious. Liked the lounge area! Nice views, unfortunately couldn’t see Mount Fuji while we were there. Breakfast yummy and good vegetarian options.
The down side was some of the staff weren’t the most helpful and their English was very questionable. All other hotels we’d been to were able to help with luggage forwarding including to airports but we were told very bluntly to go to a post office and that they couldn’t help with getting our suitcases sent to Haneda airport.
We ended up wasting over an hour trying to sort this out with the lovely and very patient post office people using google translate to fill all the Japanese forms when the hotel could definitely helped… pretty appalling customer service for a 4* hotel and at the end of the stay left a bad impression. They didn’t even help with our bags to get down their stairs when we left…
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Kelly
Leisure
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Love this hotel. Lake view. The suit was very nice, clean, confortable with a balcony. The breakfast was good with a great and kindness staff. Close access to bus stop.
The dinner is expensive.
Vincent
Leisure Family
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
We were greeted warmly at the door as we emerged from our taxi during a rainstorm. The hot springs were invigorating. The view of Lake Ashi was outstanding. And the location was unbeatable, just steps away from the Lake Ashi ferry.
Lexie
with Partner
6.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
This hotel has large spacious very clean rooms. The staff are very warm, friendly and helpful. The view of Lake Ashi from our room was amazing. Unfortunately though, the hotel only has a limited and expensive food offering. On the surrounding street, there is no shopping centre and only one or two eateries with very restricted opening hours. I would recommend you have a car if you visit the area for more than a night. The hotel is large but was pretty empty when we were there - It feels like the hotel would do well to re-invent itself to be a little less formal with a wider range of more casual food areas and better use of the outdoor areas.
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Julie
Leisure Family
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Our room had an amazing view. The grounds outside were beautiful and spacious. The room was great but the bathroom is a little dated. Also not many food options at night. We went to the Indian restaurant next door for dinner and it was delicious.
Mark Anchor
Leisure
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Staff was excellent, hotel needs updating. Very Zen and not much to do in this area. Excellent food.
Number of reviews per page
20
40
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