SLS Cancun

Hotels
8.8
/10
Very Good
504 reviews

What Guests Say About Their Stay

Guy

10.0
/ 10
Beautiful hotel and a safe and secured new Marina area. the rooms are very spacious and modern and well equipped. Breakfast was served either inside or on the terrace overlooking the ocean. Nice pool and beach access with the beach club and food and drink service. I’ll definitely recommend the hotel.

Janneh

10.0
/ 10
The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.

Luis

10.0
/ 10
I had a free room upgrade. I was given an upgrade but was charged 1,000 pesos.
In the Area
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Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
SLS Cancun is a hotel is located at Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SLS Cancun

Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Lobby SLS Cancun
Lobby 2 SLS Cancun

Discover More About SLS Cancun

General


Near Puerto Cancun Marina Town Center

Location


With a stay at SLS Cancun in Cancun (Zona Hotelera), you'll be a 2-minute drive from Puerto Cancun Marina Town Center and 5 minutes from Puerto Cancun Golf Course. This beach hotel is 3.9 mi (6.3 km) from Ultramar Ferry Puerto Juárez and 3.9 mi (6.4 km) from Tortuga Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Puerto Cancun Marina Town Center - 0.8 km / 0.5 mi
Nichupté Lagoon - 1.7 km / 1.1 mi
Las Perlas Beach - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.6 km / 1.6 mi
Ceviche Square - 3 km / 1.9 mi
Playa Tortugas - 3.1 km / 1.9 mi
Benito Juarez Municipal Building - 3.2 km / 2 mi
Mercado Ki Huic - 3.4 km / 2.1 mi
Las Palapas Park - 3.5 km / 2.2 mi
Plaza Las Americas - 3.5 km / 2.2 mi
Mercado 23 - 3.7 km / 2.3 mi
Teatro de Cancún - 3.8 km / 2.3 mi
Plaza 28 - 3.8 km / 2.4 mi
Amerimed Hospital - 4 km / 2.5 mi
Cancun Cultural House - 4 km / 2.5 mi

The preferred airport for SLS Cancun is Cancun Intl. Airport (CUN) - 19.9 km / 12.3 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining


You can enjoy a meal at Leynia serving the guests of SLS Cancun, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in SLS Cancun

Swimming Pool SLS Cancun
Swimming Pool
Entertainment Facility SLS Cancun
Entertainment Facility
Fitness Center SLS Cancun
Fitness Center
Functional Hall SLS Cancun
Functional Hall
Common Space SLS Cancun
Common Space

Things to Do

  • Outdoor pool
  • Private beach
  • Beach umbrella
  • Spa
  • Beach towel
  • Shops
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Elevator
  • Safety deposit box

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Valet parking

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in SLS Cancun

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SLS Cancun
45
Number of floors in SLS Cancun
4
Another facilities in SLS Cancun
Outdoor pool, Private beach, Beach umbrella, Spa, Beach towel

Frequently asked questions about SLS Cancun

What are available facilities at SLS Cancun?
There are top facilites at SLS Cancun such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SLS Cancun?
The standard check-in time at SLS Cancun is starting from From 15:00 while the latest check-out time is at Before 12:00
Does SLS Cancun provide breakfast?
Yes, SLS Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SLS Cancun?
SLS Cancun has a 5.0-star rating.
How many floors does SLS Cancun have?
SLS Cancun has 4.
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SLS Cancun reviews and ratings

8.8
Very Good
From 504 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews SLS Cancun

Number of reviews per page
20
40
Top reviews
Jaime
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes everything was perfect
Arturo
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

At check inn , polite but make us paid deposit and full cost of stay They are only part hotel and supposedly very exclusive over 500 dls por dat plus tsxes The rooms are falling apart they look old , the noice on weekends is unbelievable all day ! We check out 3 days early !! But was already paid !!
Peter
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The pool and beach are great. There are definite hiccups in terms of service - for example not putting a second roll of toilet paper etc. And there is no heat if needed at night. Can be quite windy.
Guy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Beautiful hotel and a safe and secured new Marina area. the rooms are very spacious and modern and well equipped. Breakfast was served either inside or on the terrace overlooking the ocean. Nice pool and beach access with the beach club and food and drink service. I’ll definitely recommend the hotel.
Eli
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great room, staff were kind, overall amazing stay
Omar Al
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel was nicely located. But the Staff were poorly trained. Every time we would be at the restaurant for breakfast or dinner we would be harassed by a member of staff every 5 minutes checking to see if we were ok. Our meal and conversations were interrupted so many times. And the hotel manager was just sat at the pool smoking and drinking coffee everyday. Very unprofessional. The pool was beautiful and in front of the ocean but they had really loud aggressive house music so you could not relax by the pool. And they also had contractors walking around the pool and in and out of the lobby while you are sunbathing. Very uncomfortable. And one day during heavy rain we had part of a very high balcony ceiling fall onto the pool area, luckily no one was hurt but half of the small pool area was closed and the pool area had limited seating for the remaining days of our trip. All in all, a very lacking experience.
Read More
Karla
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff, the service was terrible. We have to wait a lot for the food, the drinks. Terrible!
Christopher
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great rooms-nice facilities - location however is away from all main attractions.
Beinyetua
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great staff
Nikola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing hotel
Janneh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I had a free room upgrade. I was given an upgrade but was charged 1,000 pesos.
Yuxmiell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing stay and amazing food!
Diego
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Wow, very impressed with staff! 5 Star service. Breakfast was.top self! My wife and I really enjoyed it! The views were amazing Restaurant food was also very good The whole experience was great. I would highly recommend it to everyone!
Leatrice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property is in a gated residential area with private beach access. Nice pools and Mediterranean restaurant was good. Very close to a mall and taxis areive quickly.
Daniel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It was clean. They charge for everything.
Xiaoxiao
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This hotel has such a beautiful pool. I loved it very much.
Reece
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It was has an excellent pool and outdoor area. As well as service staff
Marissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great stay. Enjoyed the staff and pool. Room was nice and clean.
matias
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel bien cuidado, bonitos cuartos, espaciosos bien decorado moderno. Buen desayuno, sin embargo, el buffet no fue de lo mejor: realmente es un muy buen hotel
Number of reviews per page
20
40

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Exterior 4 SLS Cancun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 504 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews SLS Cancun

Number of reviews per page
20
40
Top reviews
Jaime
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes everything was perfect
Arturo
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

At check inn , polite but make us paid deposit and full cost of stay They are only part hotel and supposedly very exclusive over 500 dls por dat plus tsxes The rooms are falling apart they look old , the noice on weekends is unbelievable all day ! We check out 3 days early !! But was already paid !!
Peter
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The pool and beach are great. There are definite hiccups in terms of service - for example not putting a second roll of toilet paper etc. And there is no heat if needed at night. Can be quite windy.
Guy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Beautiful hotel and a safe and secured new Marina area. the rooms are very spacious and modern and well equipped. Breakfast was served either inside or on the terrace overlooking the ocean. Nice pool and beach access with the beach club and food and drink service. I’ll definitely recommend the hotel.
Eli
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great room, staff were kind, overall amazing stay
Omar Al
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel was nicely located. But the Staff were poorly trained. Every time we would be at the restaurant for breakfast or dinner we would be harassed by a member of staff every 5 minutes checking to see if we were ok. Our meal and conversations were interrupted so many times. And the hotel manager was just sat at the pool smoking and drinking coffee everyday. Very unprofessional. The pool was beautiful and in front of the ocean but they had really loud aggressive house music so you could not relax by the pool. And they also had contractors walking around the pool and in and out of the lobby while you are sunbathing. Very uncomfortable. And one day during heavy rain we had part of a very high balcony ceiling fall onto the pool area, luckily no one was hurt but half of the small pool area was closed and the pool area had limited seating for the remaining days of our trip. All in all, a very lacking experience.
Read More
Karla
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff, the service was terrible. We have to wait a lot for the food, the drinks. Terrible!
Christopher
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great rooms-nice facilities - location however is away from all main attractions.
Beinyetua
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great staff
Nikola
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing hotel
Janneh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I had a free room upgrade. I was given an upgrade but was charged 1,000 pesos.
Yuxmiell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing stay and amazing food!
Diego
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Wow, very impressed with staff! 5 Star service. Breakfast was.top self! My wife and I really enjoyed it! The views were amazing Restaurant food was also very good The whole experience was great. I would highly recommend it to everyone!
Leatrice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property is in a gated residential area with private beach access. Nice pools and Mediterranean restaurant was good. Very close to a mall and taxis areive quickly.
Daniel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It was clean. They charge for everything.
Xiaoxiao
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This hotel has such a beautiful pool. I loved it very much.
Reece
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It was has an excellent pool and outdoor area. As well as service staff
Marissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great stay. Enjoyed the staff and pool. Room was nice and clean.
matias
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel bien cuidado, bonitos cuartos, espaciosos bien decorado moderno. Buen desayuno, sin embargo, el buffet no fue de lo mejor: realmente es un muy buen hotel
Number of reviews per page
20
40