Hotel Imperial Casablanca

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6.6
/10
Pleasant
663 reviews

What Guests Say About Their Stay

catherine

10.0
/ 10
SO sad we could not stay longer than one day and night. Great location great architecture friendly staff and spotless rooms

Saeed

10.0
/ 10
I love this place. I will come back very clean safety nearby. Everything in the city.

Oussama

10.0
/ 10
I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
In the Area
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291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Anfa, Casablanca, Casablanca-Settat, Morocco, 20110

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Imperial Casablanca is a good choice when you are visiting Anfa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Imperial Casablanca

291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Anfa, Casablanca, Casablanca-Settat, Morocco, 20110
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Lobby Hotel Imperial Casablanca
Lobby 2 Hotel Imperial Casablanca

Discover More About Hotel Imperial Casablanca

Location
Staying at Hotel Imperial Casablanca is a good choice when you are visiting Anfa.

About Hotel Imperial Casablanca

From business event to corporate gathering, Hotel Imperial Casablanca provides complete services and facilities that you and your colleagues need.

Hotel Imperial Casablanca is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Hotel Imperial Casablanca.

All facilities in Hotel Imperial Casablanca

Entertainment Facility Hotel Imperial Casablanca
Entertainment Facility
Functional Hall Hotel Imperial Casablanca
Functional Hall
Common Space Hotel Imperial Casablanca
Common Space
Lobby Hotel Imperial Casablanca
Lobby
Exterior Hotel Imperial Casablanca
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Spa
  • Indoor pool
  • Library
  • Turkish bath

Business Facilities

  • Meeting rooms
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

General

  • Smoking area
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Area shuttle with surcharge
  • Valet parking

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Imperial Casablanca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Imperial Casablanca
105
Number of floors in Hotel Imperial Casablanca
5
Another facilities in Hotel Imperial Casablanca
Laundry service, Newspaper in lobby, Express check-in, Luggage storage, Express check-out

Frequently asked questions about Hotel Imperial Casablanca

What are available facilities at Hotel Imperial Casablanca?
There are top facilites at Hotel Imperial Casablanca such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Imperial Casablanca?
The standard check-in time at Hotel Imperial Casablanca is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Imperial Casablanca provide breakfast?
Yes, Hotel Imperial Casablanca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Imperial Casablanca?
Hotel Imperial Casablanca has a 4.0-star rating.
How many floors does Hotel Imperial Casablanca have?
Hotel Imperial Casablanca has 5.
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Hotel Imperial Casablanca reviews and ratings

6.6
Pleasant
From 662 reviews
Cleanliness

6.8

Room Comfort

7.0

Location

7.0

Service and Facilites

7.2

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Most Relevant
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Traveller Reviews Hotel Imperial Casablanca

Number of reviews per page
20
40
Top reviews
BRUCE
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This grand old dame was obviously a great hotel 80 years ago but it is run down, poorly maintained and super cheap with supplies. They only give you 2 bath towels, no hand towel or bath mat. 1/2 roll of toilet paper. I aske for additional towels for two days and none arrived. I finally met with the housekeeping manager and got an extra bath towel. The cleaning staff try but 90 years of very hard water has coated the bath with a thick layer of calcium. The neighborhood is very run down and not appealing. And as a bonus we ate lunch in the hotel (fish platter) and both of us had severe food poisoning.
Read More
Ross
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice but air conditioner never really worked and hotel maids did not understand what the do not disturb door hanger meant. Altogether a very good deal for the historic old Shell Oil Office building, very art deco. Also right next door to the metro. A very walkable location too with many food and drink options nearby open late as well. Staff was very helpful. A kettle would have been nice in the room though.
Read More
Ahmed
icon-Family
Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property is listed as a four-star hotel but it only deserves two stars. The hallway carpet is dirty, the walls need painting, the shower floor is slippery, very little amenities, no hand towels, only bath towels. No hooks to hang the towels, no minibar in our room (311), no list for telephone number for front desk, housekeeping, etc.. The hotel doesn’t have a room service department. The chair for the little desk in the room was wobbly, most of the tv channels did not work. There was a smell in the room. The breakfast buffet was mediocre. The hotel had some problem with water and for hours we didn’t have water and couldn’t flush the toilet. I had three transactions involving cash ( I was told cash only) and I didn’t get a bill or a receipt.
Read More
Nova
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfast was disappointing, but standard for my stays in Morocco. Am i the only one who doesn't like boiled eggs to be blue and smell like sulfur?
catherine
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

SO sad we could not stay longer than one day and night. Great location great architecture friendly staff and spotless rooms
Wassim
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff are courteous but the room misses a lot of stuff … no towels or extra pillow .. tv is not updated .. too hot had to open the windows and get street noise to reduce the heat .. the 3rd floor is not renovated but the 1st and 2nd were renovated .. generally speaking it good for the value and for one transit night in Casa
Mohssin
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I didn’t get my initial room and nobody has a professional behaviour to résolve the problem. I didn’t slept at the hôtel. And hotels.com services and claim agent did no effort to résolve the problem.
Saeed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I love this place. I will come back very clean safety nearby. Everything in the city.
Aleena
icon-Leisure
Leisure
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards
aisha
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.
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Cecelia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.
Read More
Oussama
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
Sudarshan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.
Sadia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE
Read More
Mourad
icon-
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Moyen
kala
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great stay
nabil
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Good location but need lots of repairs
Eugene
4.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

The stay over night was ok but the bathroom smell awful and goes through the room. There was no mats the bathroom and the towel was not looking clean to use
Badr
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Noise
Gamaleddine
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Imperial Casablanca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 662 reviews
Cleanliness

6.8

Room Comfort

7.0

Location

7.0

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Imperial Casablanca

Number of reviews per page
20
40
Top reviews
BRUCE
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This grand old dame was obviously a great hotel 80 years ago but it is run down, poorly maintained and super cheap with supplies. They only give you 2 bath towels, no hand towel or bath mat. 1/2 roll of toilet paper. I aske for additional towels for two days and none arrived. I finally met with the housekeeping manager and got an extra bath towel. The cleaning staff try but 90 years of very hard water has coated the bath with a thick layer of calcium. The neighborhood is very run down and not appealing. And as a bonus we ate lunch in the hotel (fish platter) and both of us had severe food poisoning.
Read More
Ross
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was nice but air conditioner never really worked and hotel maids did not understand what the do not disturb door hanger meant. Altogether a very good deal for the historic old Shell Oil Office building, very art deco. Also right next door to the metro. A very walkable location too with many food and drink options nearby open late as well. Staff was very helpful. A kettle would have been nice in the room though.
Read More
Ahmed
icon-Family
Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property is listed as a four-star hotel but it only deserves two stars. The hallway carpet is dirty, the walls need painting, the shower floor is slippery, very little amenities, no hand towels, only bath towels. No hooks to hang the towels, no minibar in our room (311), no list for telephone number for front desk, housekeeping, etc.. The hotel doesn’t have a room service department. The chair for the little desk in the room was wobbly, most of the tv channels did not work. There was a smell in the room. The breakfast buffet was mediocre. The hotel had some problem with water and for hours we didn’t have water and couldn’t flush the toilet. I had three transactions involving cash ( I was told cash only) and I didn’t get a bill or a receipt.
Read More
Nova
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The breakfast was disappointing, but standard for my stays in Morocco. Am i the only one who doesn't like boiled eggs to be blue and smell like sulfur?
catherine
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

SO sad we could not stay longer than one day and night. Great location great architecture friendly staff and spotless rooms
Wassim
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff are courteous but the room misses a lot of stuff … no towels or extra pillow .. tv is not updated .. too hot had to open the windows and get street noise to reduce the heat .. the 3rd floor is not renovated but the 1st and 2nd were renovated .. generally speaking it good for the value and for one transit night in Casa
Mohssin
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I didn’t get my initial room and nobody has a professional behaviour to résolve the problem. I didn’t slept at the hôtel. And hotels.com services and claim agent did no effort to résolve the problem.
Saeed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I love this place. I will come back very clean safety nearby. Everything in the city.
Aleena
icon-Leisure
Leisure
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards
aisha
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.
Read More
Cecelia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.
Read More
Oussama
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
Sudarshan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.
Sadia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE
Read More
Mourad
icon-
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Moyen
kala
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great stay
nabil
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Good location but need lots of repairs
Eugene
4.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

The stay over night was ok but the bathroom smell awful and goes through the room. There was no mats the bathroom and the towel was not looking clean to use
Badr
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Noise
Gamaleddine
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
Number of reviews per page
20
40