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Hotel Imperial Casablanca

Hotels
6.6
/10
Pleasant
610 reviews

What Guests Say About Their Stay

Oussama

10.0
/ 10
I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,

Duc

10.0
/ 10
Staffs are great. The machine charge card reader did not work for 3 days,we stopped by 4 times before it worked. Wasted time.

Daniela Marinova

10.0
/ 10
Very central location , only 10 min walj from train station and Medina, 40 min from airport, large rooms, clean new luxury bed linen, argan oik toiletries, hair dryer, good breakfast with omlets, creps, steam vegy, pirrage, croisants, danish pastries , eggs, vefy fresh salads, fruit salads. Lots of hot water, rain shower, bide. Reception staff very helpfull. All stay great. ll return again in Imperial Casablanca hotel.
In the Area
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291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Anfa, Casablanca, Casablanca-Settat, Morocco, 20110

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Imperial Casablanca is a good choice when you are visiting Anfa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Imperial Casablanca

291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Anfa, Casablanca, Casablanca-Settat, Morocco, 20110
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Discover More About Hotel Imperial Casablanca

Location


Staying at Hotel Imperial Casablanca is a good choice when you are visiting Anfa.

About Hotel Imperial Casablanca

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Imperial Casablanca exclusively for you.

Get precious and unforgettable moment during your stay at Hotel Imperial Casablanca.

All facilities in Hotel Imperial Casablanca

Others Hotel Imperial Casablanca
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Things to Do

  • Spa
  • Indoor pool
  • Library
  • Turkish bath

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Fireplace in lobby
  • Terrace

Transportation

  • Area shuttle with surcharge
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Imperial Casablanca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MAD 100 for adults and MAD 100 for children
  • Airport shuttle fee: MAD 400 per vehicle (one way)
  • Rollaway bed fee: MAD 380 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Imperial Casablanca
105
Number of floors in Hotel Imperial Casablanca
5
Another facilities in Hotel Imperial Casablanca
Laundry service, Newspaper in lobby, Express check-in, Luggage storage, Express check-out

Frequently asked question in Hotel Imperial Casablanca

What are available facilities at Hotel Imperial Casablanca?
There are top facilites at Hotel Imperial Casablanca such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Imperial Casablanca?
The standard check-in time at Hotel Imperial Casablanca is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Imperial Casablanca provide breakfast?
Yes, Hotel Imperial Casablanca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Imperial Casablanca?
Hotel Imperial Casablanca is a 4.0-star hotel.
How many floors does Hotel Imperial Casablanca have?
Hotel Imperial Casablanca has 5 floors.
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More Reviews from Other Guests in Hotel Imperial Casablanca

Overall Ratings & Reviews Hotel Imperial Casablanca

Traveloka (1)
Other sources (609)
6.6
Pleasant
From 609 reviews
Cleanliness

6.6

Room Comfort

7.0

Location

7.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Imperial Casablanca

Number of reviews per page
20
40
Top reviews
Aleena
icon-Leisure
Leisure
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards
aisha
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.
Read More
Cecelia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.
Read More
Oussama
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
Sudarshan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.
Sadia
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE
Read More
Mourad
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Moyen
kala
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great stay
nabil
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good location but need lots of repairs
Eugene
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The stay over night was ok but the bathroom smell awful and goes through the room. There was no mats the bathroom and the towel was not looking clean to use
Badr
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Noise
Gamaleddine
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
Trevor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Poor in every respect. The room was dirty (especially the bathroom). The swimming pool was inoperative throughout our stay. The Wi-Fi was inoperative in all the rooms. It was always going to be repaired "tomorrow". The room key card failed on multiple occasions necessitating constant visits to reception and much waiting for the card to be re-set. There was never an apology. One member of staff was extremely aggressive and rude. Certainly a property to avoid.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

There were no indication that we had to pay an extra fee per night that we ended up paying. Towels that were supposed to be in the room came the next night. The room looks bigger in the advertisement than when you enter it. It was dirty as well. There was another attempt at trying to charge another fee but had to be reminded that it was paid the first night. Worst hotel experience I've ever had.
Read More
Volker
icon-Business
Business
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The room missing towels and paper. They offered to change my room but I was to tired and they never came to replenish the paper or towels. In the shower was an opened soap container which might indicate that the bathroom was not properly cleaned.
Igor
icon-Business
Business
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
Read More
Maxime
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Hôtel à fuir!!!! Aucun confort, l’ambiance froide, les murs insalubres, rien ne va dans ce hôtel, quand on a demandé à ce qu’on nous change de chambre il se foutaient de nous, on était obligé de passer les deux jours dans cette chambre horrible. Cet hôtel ne mérite même pas une étoile, c’est une vraie arnaque je vous le déconseille fortement.
Read More
Falilou
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

My room was flood.Staff did taker well . Never again what they say its différent how they trait the customer.Im very unhappy to stay there
Alex
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

I don't recommend to someone... The shower was broken, TV not working, no hairdryer, no towel, very noisy at night, which you can not sleep 😴
Amina
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Nice hotel! Good value for money and comfy beds
Number of reviews per page
20
40

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Others 4 Hotel Imperial Casablanca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Imperial Casablanca

Traveloka (1)
Other sources (609)
6.6
Pleasant
From 609 reviews
Cleanliness

6.6

Room Comfort

7.0

Location

7.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Imperial Casablanca

Number of reviews per page
20
40
Top reviews
Aleena
icon-Leisure
Leisure
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards
aisha
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.
Read More
Cecelia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.
Read More
Oussama
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
Sudarshan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.
Sadia
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE
Read More
Mourad
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Moyen
kala
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great stay
nabil
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Good location but need lots of repairs
Eugene
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The stay over night was ok but the bathroom smell awful and goes through the room. There was no mats the bathroom and the towel was not looking clean to use
Badr
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Noise
Gamaleddine
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
Trevor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Poor in every respect. The room was dirty (especially the bathroom). The swimming pool was inoperative throughout our stay. The Wi-Fi was inoperative in all the rooms. It was always going to be repaired "tomorrow". The room key card failed on multiple occasions necessitating constant visits to reception and much waiting for the card to be re-set. There was never an apology. One member of staff was extremely aggressive and rude. Certainly a property to avoid.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

There were no indication that we had to pay an extra fee per night that we ended up paying. Towels that were supposed to be in the room came the next night. The room looks bigger in the advertisement than when you enter it. It was dirty as well. There was another attempt at trying to charge another fee but had to be reminded that it was paid the first night. Worst hotel experience I've ever had.
Read More
Volker
icon-Business
Business
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The room missing towels and paper. They offered to change my room but I was to tired and they never came to replenish the paper or towels. In the shower was an opened soap container which might indicate that the bathroom was not properly cleaned.
Igor
icon-Business
Business
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
Read More
Maxime
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Hôtel à fuir!!!! Aucun confort, l’ambiance froide, les murs insalubres, rien ne va dans ce hôtel, quand on a demandé à ce qu’on nous change de chambre il se foutaient de nous, on était obligé de passer les deux jours dans cette chambre horrible. Cet hôtel ne mérite même pas une étoile, c’est une vraie arnaque je vous le déconseille fortement.
Read More
Falilou
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

My room was flood.Staff did taker well . Never again what they say its différent how they trait the customer.Im very unhappy to stay there
Alex
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

I don't recommend to someone... The shower was broken, TV not working, no hairdryer, no towel, very noisy at night, which you can not sleep 😴
Amina
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Nice hotel! Good value for money and comfy beds
Number of reviews per page
20
40