帝国卡萨布兰卡酒店

The location is good, which just take 10-15 minutes to Casa Port. If you just want to stay here for 1 night and go to the airport in the next day, it’s a nice choice.

supermarket and Moroc telecom are close to the hotel, it was good to get a prepaid sim card and top up data plan when we arrived. Breakfast was good, mint tea were served, Morocco soup were available too.

Staff are courteous but the room misses a lot of stuff … no towels or extra pillow .. tv is not updated .. too hot had to open the windows and get street noise to reduce the heat .. the 3rd floor is not renovated but the 1st and 2nd were renovated .. generally speaking it good for the value and for one transit night in Casa

I didn’t get my initial room and nobody has a professional behaviour to résolve the problem. I didn’t slept at the hôtel. And hotels.com services and claim agent did no effort to résolve the problem.

I love this place. I will come back very clean safety nearby. Everything in the city.

Très nul.

Alles in Ordnung

Pas Serviette, pas d’eau chaude, pas d’eau chauffage, il faisait très froid le temps de l’extérieur

Séjour agréable personnel sympa

Pas de Clim , pas d’eau chaude , frigo HS , pas de serviette , A fuir!

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.

Worst hotel we have ever stayed. At. We checked in and the staff were unfriendly. We got our rooms it smelled moldy and stuffy. We turned on the air conditioning and went out into the city. In the evening when we came back to the room. The smell was still there. And no air conditioning worked. We asked for another room and a nice young man helped us. He also came with a fan. The other room was even worse. Both rooms had fungus infestation in the wall and we only noticed it in the evening when we turned on the light. It smelled and is unhealthy to sleep there. I found another hotel nearby and we took our bags and checked out. I explained it to the reception and they told me to take it with hotels.com. We lost 2 nights in a hotel that in no way can be lived in it is totally uninhabitable. We checked into the other hotel nearby. The same night I wrote directly to hotels.com about the problem - their response we will get back. They have done so now a week later. They will not refund our 2 nights in a non-sleepable hotel. Stressful and not ok. We were on honeymoon in Morocco and are quite sad about the experience. Both the hotel and hotels.com have given us.

Hôtel en chantier : travaux de rénovation : bruits, absence de climatisation , personnel incompétent à l’exception de la femme de chambre qui essaye de faire de son mieux pour être à l’écoute du client : Obligé de changer de chambre : Traces d’humidité , le téléviseur qui ne marche pas , séparation de la salle d’eau non étanche :Des bruits extérieurs provenant d’un cabaret et ce jusqu’au petit matin , environnement immédiat de l’hôtel : mal fréquenté , un chantier tout au long de l’avenue où se situe l’hôtel : BREF : HORRIBLE, à FUIR J’ai envoyé des photos à ExPEDIA : ( vous pouvez les ajouter si vous souhaitez ) Pour illustrer cet HORREUR !

The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,

Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.

Le séjour n'est pas mal malgré le fait que l'hôtel soit en chantier le petit déjeuner c'est vraiment impec le personnel accueillant et professionnel

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE

Moyen