ホテル インペリアル カサブランカ

The location is good, with tourist attractions and supermarkets nearby. The rooms are spacious and the interior is decorated with a sense of history and relaxation. The facilities were a bit old and some of them were damaged, but not a problem. I felt that the towels and other items could be a bit newer.

トラムの駅から近く、荷物があっても大丈夫でした。 メヂィナは、徒歩10分以内で、便利な場所でした。 ホテルは、古いがキチンと掃除してありました。

モロッコ滞在の初日と最終日に１泊ずつ。カサボヤージュ駅からトラムで３駅、トラムの駅から歩いて２分程度とアクセスしやすいと思います。スタッフは英語が分かる人とそうでない人がいましたが、いずれも礼儀正しい感じでした。

繁華街からは近くて徒歩圏内です。ホテルの建物は立派で昔は一流ホテルと思われますが、内部設備は古い感じがしました。 コスパは良いと思います。

Good location, close to tram station. 10mins from Casa Voyageurs. Staff is very kind with calm smile. Price is reasonable, Wi-Fi connection is not perfect in the room but it is available at the lobby.

長いフライトでへとへとでホテル到着！ ドライバーさん曰く、似た名前のホテルが近くにあるみたいなので間違えのないように、お気をつけて！ フロントは問題なく英語が通じます。部屋はベッドが広くて、居心地がいいです。熱い湯船につかることができるのも嬉しい！ テレビのチャンネルがたくさんあって、米国のドラマを何種類も観て、夜更かしをしてしまいました！ 朝ごはんにフレッシュなトマトときゅうり！野菜が食べれるのも嬉しい！ パン、スクランブルエッグ、ソーセージ、ゆで卵、スープ、コンフレーク、ヨーグルトが並びます。 パンなどの種類はあまり多くないので、朝ごはんをしっかり食べる人にとってはつらいかな？ 値段通り、裏切らないホテル！ チェックアウトで税金として20DHが取られるので両替はお忘れなく！

カサブランカの中心に位置しており、便利。ホテル自体は古いせいか、全体的に暗い印象（照明も暗い）。部屋自体は不整形だけれど広いといえば広い。

場所はトラムの駅から近い場所にあります。ハッブース街に近いと思ってこちらの宿にしましたが、歩くとかなりの距離でした。 ホテルの受付の女性がとても愛想が悪く、2人で予約していたつもりだったのですが、一人の名前しかないので一人しか泊まれないと言い張り…。英語もあまり話せず会話も成り立たず。 一生懸命対応してくれる感じは全くなく、無愛想に一人の名前しかない、と言ったまま無対応。 なんとか追加料金で2人で泊まれましたが、本当に対応が最悪です。 空港までのタクシーも、11時発で予約したのに11時半で手配しており、来たのは11時40分。なんとか間に合いましたが、ハラハラしました。 二度とここには泊まらないし、おすすめしません。

中庭に面した部屋で、少々他の部屋内が見えてしまうような位置にありましたが、部屋はとても清潔で、ベッドが快適でした。朝食の内容は問題がないものの、サービス自体はあまりよくなかったと感じました。

Séjour agréable personnel sympa

Pas de Clim , pas d’eau chaude , frigo HS , pas de serviette , A fuir!

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.

Worst hotel we have ever stayed. At. We checked in and the staff were unfriendly. We got our rooms it smelled moldy and stuffy. We turned on the air conditioning and went out into the city. In the evening when we came back to the room. The smell was still there. And no air conditioning worked. We asked for another room and a nice young man helped us. He also came with a fan. The other room was even worse. Both rooms had fungus infestation in the wall and we only noticed it in the evening when we turned on the light. It smelled and is unhealthy to sleep there. I found another hotel nearby and we took our bags and checked out. I explained it to the reception and they told me to take it with hotels.com. We lost 2 nights in a hotel that in no way can be lived in it is totally uninhabitable. We checked into the other hotel nearby. The same night I wrote directly to hotels.com about the problem - their response we will get back. They have done so now a week later. They will not refund our 2 nights in a non-sleepable hotel. Stressful and not ok. We were on honeymoon in Morocco and are quite sad about the experience. Both the hotel and hotels.com have given us.

Hôtel en chantier : travaux de rénovation : bruits, absence de climatisation , personnel incompétent à l’exception de la femme de chambre qui essaye de faire de son mieux pour être à l’écoute du client : Obligé de changer de chambre : Traces d’humidité , le téléviseur qui ne marche pas , séparation de la salle d’eau non étanche :Des bruits extérieurs provenant d’un cabaret et ce jusqu’au petit matin , environnement immédiat de l’hôtel : mal fréquenté , un chantier tout au long de l’avenue où se situe l’hôtel : BREF : HORRIBLE, à FUIR J’ai envoyé des photos à ExPEDIA : ( vous pouvez les ajouter si vous souhaitez ) Pour illustrer cet HORREUR !

The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,

Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.

Le séjour n'est pas mal malgré le fait que l'hôtel soit en chantier le petit déjeuner c'est vraiment impec le personnel accueillant et professionnel

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE