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Hotel Imperial Casablanca

Hotels
6.6
/10
Pleasant
610 reviews

What Guests Say About Their Stay

Saeed

10.0
/ 10
I love this place. I will come back very clean safety nearby. Everything in the city.

Oussama

10.0
/ 10
I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,

Duc

10.0
/ 10
Staffs are great. The machine charge card reader did not work for 3 days,we stopped by 4 times before it worked. Wasted time.
In the Area
See Map
291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Anfa, Casablanca, Casablanca-Settat, Morocco, 20110

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Imperial Casablanca is a good choice when you are visiting Anfa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Imperial Casablanca

291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Anfa, Casablanca, Casablanca-Settat, Morocco, 20110
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Lobby Hotel Imperial Casablanca
Lobby 2 Hotel Imperial Casablanca

Discover More About Hotel Imperial Casablanca

General


In Casablanca (Casablanca City Center)

Location


With a stay at Hotel Imperial Casablanca, you'll be centrally located in Casablanca, within a 5-minute drive of Hassan II Mosque and Central Market of Casablanca. This luxury hotel is 0.7 mi (1.1 km) from Ecole Assimil-Formation and 0.8 mi (1.3 km) from Complex Cultural Sidi Belyout.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Central Market of Casablanca - 0.7 km / 0.4 mi
Ecole Assimil-Formation - 0.8 km / 0.5 mi
Complex Cultural Sidi Belyout - 1 km / 0.6 mi
United Nations Square - 1.4 km / 0.9 mi
Place Mohammed V - 1.6 km / 1 mi
Chleuh Mosque - 1.9 km / 1.2 mi
Abderrahman Slaoui Foundation Museum - 1.9 km / 1.2 mi
Church of Notre Dame de Lourdes - 2 km / 1.2 mi
La Sqala - 2 km / 1.3 mi
Parc de la Ligue Arabe - 2 km / 1.3 mi
Arab League Park - 2.1 km / 1.3 mi
Cathedrale Sacre Coeur - 2.2 km / 1.3 mi
Mahkama of Pacha - 2.3 km / 1.4 mi
Rick's Café - 2.3 km / 1.5 mi
Port of Casablanca - 2.5 km / 1.5 mi

The preferred airport for Hotel Imperial Casablanca is Mohammed V Airport (CMN) - 39.3 km / 24.4 mi

Facilities


Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an indoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


For lunch or dinner, stop by Le Marius, a restaurant that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 105 guestrooms featuring refrigerators and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Imperial Casablanca

Bar, Cafe and Lounge Hotel Imperial Casablanca
Bar, Cafe and Lounge
Swimming Pool Hotel Imperial Casablanca
Swimming Pool
Entertainment Facility Hotel Imperial Casablanca
Entertainment Facility
Fitness Center Hotel Imperial Casablanca
Fitness Center
Functional Hall Hotel Imperial Casablanca
Functional Hall

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Spa
  • Indoor pool
  • Library
  • Turkish bath

Business Facilities

  • Meeting rooms
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Transportation

  • Area shuttle
  • Airport transfer
  • Valet parking

General

  • Smoking area
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Imperial Casablanca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, Contactless check-in is available
  • Fee for buffet breakfast: approximately MAD 100 for adults and MAD 100 for children
  • Airport shuttle fee: MAD 400 per vehicle (one way)
  • Rollaway bed fee: MAD 380 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Imperial Casablanca
105
Number of floors in Hotel Imperial Casablanca
5
Another facilities in Hotel Imperial Casablanca
Laundry service, Newspaper in lobby, Express check-in, Luggage storage, Express check-out

Frequently asked question in Hotel Imperial Casablanca

What are available facilities at Hotel Imperial Casablanca?
There are top facilites at Hotel Imperial Casablanca such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Imperial Casablanca?
The standard check-in time at Hotel Imperial Casablanca is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Imperial Casablanca provide breakfast?
Yes, Hotel Imperial Casablanca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Imperial Casablanca have?
Hotel Imperial Casablanca is a 4.0-star hotel.
How many floors does Hotel Imperial Casablanca have?
Hotel Imperial Casablanca has 5 floors.
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More Reviews from Other Guests in Hotel Imperial Casablanca

Overall Ratings & Reviews Hotel Imperial Casablanca

Traveloka (1)
Other sources (609)
6.6
Pleasant
From 609 reviews
Cleanliness

6.6

Room Comfort

7.0

Location

7.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Imperial Casablanca

Number of reviews per page
20
40
Top reviews
Wassim
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are courteous but the room misses a lot of stuff … no towels or extra pillow .. tv is not updated .. too hot had to open the windows and get street noise to reduce the heat .. the 3rd floor is not renovated but the 1st and 2nd were renovated .. generally speaking it good for the value and for one transit night in Casa
Mohssin
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I didn’t get my initial room and nobody has a professional behaviour to résolve the problem. I didn’t slept at the hôtel. And hotels.com services and claim agent did no effort to résolve the problem.
Saeed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I love this place. I will come back very clean safety nearby. Everything in the city.
Aleena
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards
aisha
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.
Read More
Cecelia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.
Read More
Oussama
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
Sudarshan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.
Sadia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE
Read More
Mourad
icon-
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Moyen
kala
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great stay
nabil
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Good location but need lots of repairs
Eugene
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The stay over night was ok but the bathroom smell awful and goes through the room. There was no mats the bathroom and the towel was not looking clean to use
Badr
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Noise
Gamaleddine
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
Trevor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Poor in every respect. The room was dirty (especially the bathroom). The swimming pool was inoperative throughout our stay. The Wi-Fi was inoperative in all the rooms. It was always going to be repaired "tomorrow". The room key card failed on multiple occasions necessitating constant visits to reception and much waiting for the card to be re-set. There was never an apology. One member of staff was extremely aggressive and rude. Certainly a property to avoid.
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

There were no indication that we had to pay an extra fee per night that we ended up paying. Towels that were supposed to be in the room came the next night. The room looks bigger in the advertisement than when you enter it. It was dirty as well. There was another attempt at trying to charge another fee but had to be reminded that it was paid the first night. Worst hotel experience I've ever had.
Read More
Volker
icon-Business
Business
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The room missing towels and paper. They offered to change my room but I was to tired and they never came to replenish the paper or towels. In the shower was an opened soap container which might indicate that the bathroom was not properly cleaned.
Igor
icon-Business
Business
2.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
Read More
Maxime
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Hôtel à fuir!!!! Aucun confort, l’ambiance froide, les murs insalubres, rien ne va dans ce hôtel, quand on a demandé à ce qu’on nous change de chambre il se foutaient de nous, on était obligé de passer les deux jours dans cette chambre horrible. Cet hôtel ne mérite même pas une étoile, c’est une vraie arnaque je vous le déconseille fortement.
Read More
Number of reviews per page
20
40

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Exterior 4 Hotel Imperial Casablanca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Imperial Casablanca

Traveloka (1)
Other sources (609)
6.6
Pleasant
From 609 reviews
Cleanliness

6.6

Room Comfort

7.0

Location

7.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Imperial Casablanca

Number of reviews per page
20
40
Top reviews
Wassim
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are courteous but the room misses a lot of stuff … no towels or extra pillow .. tv is not updated .. too hot had to open the windows and get street noise to reduce the heat .. the 3rd floor is not renovated but the 1st and 2nd were renovated .. generally speaking it good for the value and for one transit night in Casa
Mohssin
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I didn’t get my initial room and nobody has a professional behaviour to résolve the problem. I didn’t slept at the hôtel. And hotels.com services and claim agent did no effort to résolve the problem.
Saeed
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I love this place. I will come back very clean safety nearby. Everything in the city.
Aleena
icon-Leisure
Leisure
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was very nice, breakfast was ok standard. however This property isnt a 4STAR hotel, more like a 1 STAR the pool area was ok. Especially if your coming from the USA we have higher standards in the states so its a NO for me in the future. This hotel wouldn't pass inspection to according to US Standards
aisha
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Overall Experience:* Room:* 1/5 Cleanliness:* 5/5 (thanks to the excellent cleaning staff) Service:* 1/5 Amenities:* 1/5 I was extremely disappointed with my stay Hotel Imperial Casablanca in the deluxe room. Despite booking a premium room, I found several issues that were not addressed. These included: - No air conditioning in the room - Broken shower - No fridge in the room - Non-functional phone When I complained to the receptionist, I was given the manager's number. Unfortunately, the manager's attitude was unacceptable - rude, unresponsive, and dismissive. They hung up on me multiple times. The only positive aspect was the cleaning staff, who did an excellent job. However, given the numerous issues with the room and management's response, I would not recommend this hotel to others.
Read More
Cecelia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The property was being renovated, and there was no mention of the renovation when the booking was made on Expedia. There was no air conditioning and this is summer, when a complaint was make about the air conditioning, a standing fan was offered. The carpet along the hallway was extremely dirty and dusty from the construction. The bathroom was not cleaned and soap scum and mold was all over the shower walls and the floor. I forfeited my hard earned money and left after one night even though I had a two night booking.
Read More
Oussama
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I want to thank and appreciate the manager of the hotel and the team, for the help and support provided for my parents, btw my familly will be back this weekend,
Sudarshan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Noisy and smoky. The room was pretty hot. The air conditioner was not working. Didn't get repaired in two days after letting them know.
Sadia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

One word TERRIBLE!! We have cockroaches in our room, air conditioner was not working, broken faucets, web netting in the room, bed sheets dirty, no pillow covers, there’s a table in the room but no chair, asked for a clean bed sheet - the sheet they provided was ripped. Desk Service was awful. When we brought the concerns to their attention, desk attendee said “you should have do your research before booking it”. Simply awful!!! WILL NOT RECOMMEND ANYONE STAYING THERE
Read More
Mourad
icon-
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Moyen
kala
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great stay
nabil
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Good location but need lots of repairs
Eugene
4.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The stay over night was ok but the bathroom smell awful and goes through the room. There was no mats the bathroom and the towel was not looking clean to use
Badr
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Noise
Gamaleddine
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
Trevor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Poor in every respect. The room was dirty (especially the bathroom). The swimming pool was inoperative throughout our stay. The Wi-Fi was inoperative in all the rooms. It was always going to be repaired "tomorrow". The room key card failed on multiple occasions necessitating constant visits to reception and much waiting for the card to be re-set. There was never an apology. One member of staff was extremely aggressive and rude. Certainly a property to avoid.
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

There were no indication that we had to pay an extra fee per night that we ended up paying. Towels that were supposed to be in the room came the next night. The room looks bigger in the advertisement than when you enter it. It was dirty as well. There was another attempt at trying to charge another fee but had to be reminded that it was paid the first night. Worst hotel experience I've ever had.
Read More
Volker
icon-Business
Business
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The room missing towels and paper. They offered to change my room but I was to tired and they never came to replenish the paper or towels. In the shower was an opened soap container which might indicate that the bathroom was not properly cleaned.
Igor
icon-Business
Business
2.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
Read More
Maxime
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Hôtel à fuir!!!! Aucun confort, l’ambiance froide, les murs insalubres, rien ne va dans ce hôtel, quand on a demandé à ce qu’on nous change de chambre il se foutaient de nous, on était obligé de passer les deux jours dans cette chambre horrible. Cet hôtel ne mérite même pas une étoile, c’est une vraie arnaque je vous le déconseille fortement.
Read More
Number of reviews per page
20
40