The hotel staff was very friendly and helpful with check-in and check-out. The food was delicious and the location was great. It's perfect for a family staycation.

My family had a great time at Grand Hyatt Jakarta. My daughter loved the resort-like pool and fabulous breakfast! If you want to bring your family while on a work trip to Jakarta, Grand Hyatt is the best.

Mrs. Jessica & Mr. Raka's family was very happy to stay at Ascott Hotel with good, fast and neat service🫶🏻 Hopefully Mrs. Jessica and Mr. Raka will have the opportunity to stay at Ascott again on their next business trip☺️

I had a wonderful experience staying at Kempinski Hotel! From the moment I arrived, everything exceeded my expectations. The room was exceptionally clean, comfortable, and well-maintained, reflecting the hotel’s high standards and attention to detail. The service was outstanding, with staff who were consistently warm, friendly, attentive, and always willing to help. Their genuine hospitality made me feel welcomed and well taken care of throughout my stay. The food was also excellent, with a great selection and delicious flavors that made every dining experience enjoyable. Every aspect of the hotel, from the cleanliness and comfort to the service and overall atmosphere, demonstrated a strong commitment to quality and guest satisfaction. What impressed me most was the attention to detail and the genuine care shown by the staff. It’s these little things that make a stay truly memorable. Overall, Kempinski Hotel delivered an exceptional experience, and I would happily return for another stay. Highly recommended for anyone looking for luxury, comfort, excellent dining, and best hospitality!

The pillow and mattress are comfortable. When we arrived, we received a welcome drink. It was delicious. The location is very near to Braga Street. Easy to find food. At night, it's hard to hear noise from outside. Will book again. Thank you!

The location is strategic, very close to grandindonesia, HI roundabout and Indonesian plaza. Affordable prices for hotels in the city center, rooms are comfortable, clean, facilities are okay. Very suitable for backpackers or families who want to vacation in the city of Jakarta.

Strategic location. I happened to get a renovated room yesterday. It's more comfortable and clean. The hotel staff are friendly and very helpful.

The service from all the staff is very good and the place is not too noisy even though it is in the middle of the city center.

Thank you, the staff, from security to reception, etc., are all friendly. I've stayed here twice: once with my husband and once with my child.

Easy access to the MRT, TJ, LRT, KRL, and even travel to Bandung. Plenty of food vendors. Close to malls, within walking distance. Good service. Superior rooms are quite large and comfortable. Hot water runs smoothly. Mrs. Dewi, the front desk staff is friendly and helpful.