Pullman Sydney Airport

The room was exceptionally clean and we loved the large bathroom. The bath robes were a nice touch.

Stay one night, will stay again when we return. Thank you for your hospitality. Missed breakfast because we has an early flight the next day.

Didnt ask for one but was given a disabled access room with the special toilets, railings, shower curtains etc which made the stay feel like i was in a hospital for treatment.

No door man this stay to welcome and great. Foyer had dirty tables and dirty plates. No clean tables to sit. Could not get served at the bar- so went to another venue. Reception staff were not welcoming and gave a miserable vibe

The service

Staff was excellent and very helpful

Pullman was a great choice. I booked 5 star because my wife was joining me - but then she could not come. Usually i would then go cheaper if it was just me - but I did not and I enjoyed it Never taking a taxi again in Sydney - wow expensive

Very good did the job Food good

Amazing staff

Great Service from all of the staff but a couple of things in the room not working .. so not quite 5 star

Lovely and clean Complementary water bottle was a great surprise

Top spot for overnight stay when catching an early flight the next morning. Close to the airport & transfer bus is available.

Ripped off one night’s accommodation due to misinformation by staff! Both Wotif and Pullman unhelpful, simply bouncing between each other. Airport shuttle was more expensive than a taxi and a very long walk to the bus - don’t bother.

First time staying at Pullman Sydney Airport and was very impressed! Lovely room with good view, delicious dinner and breakfast, good shower and bed. Will be back in 2 months and I’m sure many more times after that.

Another wonderfully warm and welcoming stay. Best hotel at Sydney Airport. Thank you!

Room was clean and cozy. Hotel is in a very convenient area

Stylish and functional. Recommended

We ate dinner in the restaurant. The food was mediocre. The prices are excessive for the quality. I didn’t eat much of my risotto. I was asked late in the meal how my food was and I stated was of low taste and quality. No attempt was made to engage with me at that point after I stated that. Again at payment I was asked the same question and the more senior staff gave me $10 off. My sense is given how little I ate they would waive the charge altogether. My wife had the prawns and they were not fresh and were well over cooked. The room was adaquate but quite small with a glassed in bathroom not actual walls. The beds were comfortable. The room was 19 C on arrival (chilly) and the climate control was not responsive to any inputs. I complained about this to the front desk. They said they would look into it while we ate dinner. There was no loop back to me as the guest and it continued to be unserviceable when we returned to the room. Overall for the price of the stay and the meal, they need to pick it up a bit.

Nice room Great breakfast and lots of variety

When I checked in, the temperature in the room was 19C and did not heat up after I increased temperature to 24-25 degrees on wall thermostat. I went down to reception X 2, called X 1 for help to get heat and requested a different room with heat. I was just told each time that they sent someone up. I sat for over 45 minutes with my coat on waiting for someone to fix the heat. When someone finally came, he was rude, condescending, told me it was cold in room because it was cold outside. It was 3 degrees WARMER outside than in my room. He also told me to be patient and the heat increasing .5 degrees in one hour was normal. It is NOT! He then brought me a space heater and it was the only way I could stay in room. I went to their restaurant to get a hamburger and the hamburger was COLD!! Did Pullman Hotel give me a room without adequate heat because I reserved the room through hotels.com??? How can a “luxury “ room not have adequate heat???? Why was the hamburger cold? ? I should have been given a room with working heat and upgraded immediately instead of expecting a customer to stay in a room that was frigid. I will never stay at another Pullman hotel.