Fairmont Empress

Hotels
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9.2
/10
Exceptional
2,884 reviews

What Guests Say About Their Stay

Sharon

10.0
/ 10
We loved the beautiful grounds. The food was excellent. The staff very accommodating. Our room was spacious with a beautiful view of the harbor. We would definitely stay here again.

Jan

10.0
/ 10
Beautiful stay at the Empress—lovely hotel with wonderful service and dining. Easy walk to the harbor and many restaurants.

Bryan

10.0
/ 10
Great property, friendly and helpful staff. Veranda drinks were pricey but excellent.
In the Area
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721 Government St, Capital Regional, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel is located at Capital Regional. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Fairmont Empress Address: Map & Location

721 Government St, Capital Regional, British Columbia, Canada, V8W1W5
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Lobby Fairmont Empress
Lobby 2 Fairmont Empress

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Fairmont Empress Rates per Night

Looking for the best hotel prices? Fairmont Empress room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Finding the perfect hotel promotion is easy when you know where to look.

Hotel prices can fluctuate, so it's always a good idea to check for the latest deals and discounts. Whether you're planning a weekend getaway or a longer stay, knowing the hotel rates helps you budget and plan your trip effectively.

Fairmont Empress Location & Address

Fairmont Empress is located at 2000 Stanley Park Dr, Victoria, BC V6G 3E2, Canada. This iconic hotel is situated in the heart of Victoria, British Columbia, known for its stunning harbor views and historic charm. The hotel is approximately 1.5 km from the city center.

How to go to Fairmont Empress from Airport

Need to know how to get to Fairmont Empress from the airport? Getting from Victoria International Airport (YYJ) to Fairmont Empress is easy with several convenient options. Here's a breakdown to help you plan your journey:

  • Taxi (most direct): Taxis are readily available outside the airport terminal. The ride to Fairmont Empress takes approximately 30-40 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and the ride takes about the same time as a taxi.
  • Airport Shuttle (most affordable): Several shuttle services operate between the airport and downtown Victoria. This is a more budget-friendly option, but the journey may take longer due to multiple stops.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct trip. If you're on a budget, the airport shuttle is a great choice.

Fairmont Empress Reviews & Summary

Want to know what others think about Fairmont Empress? Hotel reviews often highlight the luxurious experience and exceptional service. Guests consistently rave about the hotel's elegant rooms, stunning views, and prime location.

Fairmont Empress is known for its afternoon tea, a truly unique experience. The hotel's historic charm and modern amenities create a memorable stay. "Absolutely stunning hotel with impeccable service and a perfect location!"

Fairmont Empress Room Types Available

Wondering about the different hotel room types at Fairmont Empress? The hotel offers a variety of rooms to suit every traveler's needs. Here's a look at the available room categories:

  • Fairmont Room: Offers comfortable accommodations with city views.
  • Deluxe Room: Features more space and enhanced amenities.
  • Harbour View Room: Provides stunning views of the Inner Harbour.
  • Signature Harbour View Suite: Offers a luxurious experience with a separate living area and breathtaking views.
  • Fairmont Gold Rooms and Suites: Provides exclusive access to the Fairmont Gold Lounge with personalized service and complimentary amenities.

Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges.

Hotel Facilities in Fairmont Empress

What amenities does Fairmont Empress offer? The hotel provides a range of facilities to ensure a comfortable and enjoyable stay. Here's a list of what you can expect:

  • Willow Stream Spa: Offers a variety of treatments and services.
  • Indoor Swimming Pool: Perfect for a relaxing swim.
  • Fitness Centre: Equipped with modern exercise equipment.
  • Meeting and Event Spaces: Ideal for conferences, weddings, and other events.
  • Gift Shop: For souvenirs and essentials.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Fairmont Empress

Looking for dining options at Fairmont Empress? The hotel boasts several restaurants and cafes to satisfy your culinary cravings. Here's a glimpse of what's available:

  • The Dining Room: Offers fine dining with a focus on local and seasonal ingredients. Price per person: $75 USD.
  • Q Bar: A stylish bar serving cocktails and light bites.
  • Lobby Lounge: Perfect for afternoon tea and casual dining. Price per person: $60 USD.
  • Empress Room: Offers a buffet breakfast. Price per person: $40 USD.

Signature dishes include the afternoon tea experience and the locally sourced seafood dishes. Opening hours vary, so check with the hotel for the latest information.

Fairmont Empress Airport pickups and How to Book

Does Fairmont Empress offer airport transfers? The hotel does not offer a dedicated airport shuttle service. However, you can easily arrange a taxi or Ride Hailing service from Victoria International Airport (YYJ) to the hotel.

Nearby MRT Station & Bus Stops

Need to know about public transport near Fairmont Empress? The hotel is conveniently located near several bus stops, making it easy to explore the city. Here's what you need to know:

  • Bus Stop: Several bus stops are located within a short walking distance of the hotel.
  • Public Transport Card: You can purchase a Compass Card at various locations, including convenience stores and transit stations.

Nearby Attractions for Family / Kid Friendly

Planning family fun near Fairmont Empress? There are plenty of attractions to keep everyone entertained. Here are some nearby places to visit:

  • Inner Harbour: A short walk from the hotel, offering boat tours, street performers, and stunning views. Free.
  • Royal BC Museum: Explore the history and natural wonders of British Columbia. Entry price: $18 USD.
  • Beacon Hill Park: A beautiful park with walking trails, gardens, and a petting zoo. Free.
  • Butchart Gardens: A world-renowned display of floral beauty. Entry price: $35 USD.
  • Craigdarroch Castle: A historic mansion with stunning architecture and fascinating stories. Entry price: $17 USD.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Fairmont Empress (Mabalacat)

Looking for great food near Fairmont Empress? Here are some dining options to explore:

  • Cafes/ Restaurants:
  • The Courtney Room: Offers modern Canadian cuisine.
  • Nautical Nellies: Known for its seafood and lively atmosphere.
  • Red Fish Blue Fish: A popular spot for fish and chips.
  • Local Streetfood:
  • Hainanese Chicken Rice: A classic dish available at various local eateries.
  • Laksa: A flavorful noodle soup with coconut milk and spices.
  • Kaya Toast: A popular breakfast item with coconut jam and butter.
  • Char Kway Teow: Stir-fried noodles with seafood and vegetables.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Fairmont Empress (Mabalacat)

Need to do some shopping near Fairmont Empress? Here are some shopping options in the area:

  • Market Square: A historic area with unique shops and boutiques.
  • Bay Centre: A shopping mall with a variety of stores.
  • Government Street: Known for its souvenir shops and local crafts.

Other Places to Stay Near Fairmont Empress

Looking for other hotels near Fairmont Empress? Here are some options to consider:

  • Luxury/5–6 Star Hotels Nearby:
  • Magnolia Hotel & Spa
  • The Oak Bay Beach Hotel
  • Hotel Grand Pacific

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
  • Days Inn by Wyndham Victoria on the Harbour
  • DoubleTree by Hilton Hotel Victoria
  • The Parkside Hotel & Spa

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
  • Quality Inn Downtown Inner Harbour
  • The Strathcona Hotel
  • Days Inn by Wyndham Victoria Uptown

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at Fairmont Empress? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in Fairmont Empress

Bar, Cafe and Lounge Fairmont Empress
Bar, Cafe and Lounge
Swimming Pool Fairmont Empress
Swimming Pool
Entertainment Facility Fairmont Empress
Entertainment Facility
Fitness Center Fairmont Empress
Fitness Center
Functional Hall Fairmont Empress
Functional Hall

Things to Do

  • Indoor pool
  • Garden
  • Outdoor facilities
  • Picnic area
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Shops

Transportation

  • Bicycle rental
  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Breakfast
  • Vegetarian meal

Public Facilities

  • Coffee/tea in lobby
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle (surcharge)

Accommodation Policy & General Information in Fairmont Empress

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Indoor pool, Garden, Outdoor facilities, Picnic area, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Fairmont Empress?
Check-in time at Fairmont Empress is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Fairmont Empress?
Fairmont Empress is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
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More Reviews from Other Guests in Fairmont Empress

9.2
Exceptional
From 2,884 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Sharon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved the beautiful grounds. The food was excellent. The staff very accommodating. Our room was spacious with a beautiful view of the harbor. We would definitely stay here again.
Sheila
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My room was poorly kept. There was mess in the toilet bowl that needed to be cleaned. We were days without liquid soap. Once we used bath cap and ear cleaner they were not replenished.
Jan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful stay at the Empress—lovely hotel with wonderful service and dining. Easy walk to the harbor and many restaurants.
Sonja
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great breakfast and the best location.
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property, friendly and helpful staff. Veranda drinks were pricey but excellent.
Caius
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is my second time staying at The Empress and I just can’t say enough about how great of an experience it was. The property is gorgeous and the staff in Fairmont Gold area were exceptional. Can’t wait to go again.
Dawn Lorraine
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bathrooms are old, broken. Shower a disaster. Room 424.
Gregory C
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I have always wanted to get back up to Victoria and stay at the Empress, and after 30+ years, I finally made it back there with my wife and daughter. It was as expected, excellent in every way. I highly recommend it.
Nazila
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Every thing was perfect
Georgina
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

😊😊
yali
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is great. However the room space is really small, there’s odd smells in the room.
Sharon Cates
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My husband and I stayed here to celebrate our anniversary. The hotel is gorgeous! Our room was very clean and comfortable and the food and spa experience were wonderful! Tea at the Empress was a highlight! The staff consistently went above and beyond to make our stay special. Highly recommend!
Marina
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Nicholas George
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, and building. Only downside is not having a view of the Empress from your room.
Randall
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was only one restaurant open for breakfast. Food was good, but very expensive
sreerupa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

magnificient
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful hotel with a rich history! You can't beat the view of the harbor and location for activities. Plus, the Visitor's Center, harbor taxies and tour busses are all within a block. The staff was so friendly and professional. The rooms were awesome, with great beds and pillows. My only complaint is that some rooms have you check in on the 1st floor vs the main lobby. However, the bell hops will assist you with getting you and your luggage there. If you drive a SUV, you won't be able to self-park in the garage. However, the staff will park your car for you in their private lot. I would highly recommend a stay at the Fairmont Empress. Don't forget to book tea!!
Read More
Paula
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had an amazing stay at the Fairmont Empress. The hotel is beautiful, the rooms are clean and comfortable, and the service was excellent throughout. The location is perfect, right in the heart of Victoria and close to everything. I would definitely stay here again and highly recommend it.
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

M
Cara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was wonderful!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 2,884 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Sharon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved the beautiful grounds. The food was excellent. The staff very accommodating. Our room was spacious with a beautiful view of the harbor. We would definitely stay here again.
Sheila
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My room was poorly kept. There was mess in the toilet bowl that needed to be cleaned. We were days without liquid soap. Once we used bath cap and ear cleaner they were not replenished.
Jan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful stay at the Empress—lovely hotel with wonderful service and dining. Easy walk to the harbor and many restaurants.
Sonja
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great breakfast and the best location.
Bryan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property, friendly and helpful staff. Veranda drinks were pricey but excellent.
Caius
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is my second time staying at The Empress and I just can’t say enough about how great of an experience it was. The property is gorgeous and the staff in Fairmont Gold area were exceptional. Can’t wait to go again.
Dawn Lorraine
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bathrooms are old, broken. Shower a disaster. Room 424.
Gregory C
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I have always wanted to get back up to Victoria and stay at the Empress, and after 30+ years, I finally made it back there with my wife and daughter. It was as expected, excellent in every way. I highly recommend it.
Nazila
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Every thing was perfect
Georgina
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

😊😊
yali
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is great. However the room space is really small, there’s odd smells in the room.
Sharon Cates
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My husband and I stayed here to celebrate our anniversary. The hotel is gorgeous! Our room was very clean and comfortable and the food and spa experience were wonderful! Tea at the Empress was a highlight! The staff consistently went above and beyond to make our stay special. Highly recommend!
Marina
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Nicholas George
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, and building. Only downside is not having a view of the Empress from your room.
Randall
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was only one restaurant open for breakfast. Food was good, but very expensive
sreerupa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

magnificient
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A beautiful hotel with a rich history! You can't beat the view of the harbor and location for activities. Plus, the Visitor's Center, harbor taxies and tour busses are all within a block. The staff was so friendly and professional. The rooms were awesome, with great beds and pillows. My only complaint is that some rooms have you check in on the 1st floor vs the main lobby. However, the bell hops will assist you with getting you and your luggage there. If you drive a SUV, you won't be able to self-park in the garage. However, the staff will park your car for you in their private lot. I would highly recommend a stay at the Fairmont Empress. Don't forget to book tea!!
Read More
Paula
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had an amazing stay at the Fairmont Empress. The hotel is beautiful, the rooms are clean and comfortable, and the service was excellent throughout. The location is perfect, right in the heart of Victoria and close to everything. I would definitely stay here again and highly recommend it.
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

M
Cara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was wonderful!
Number of reviews per page
20
40