Fairmont Empress

Hotels
9.2
/10
Exceptional
2,823 reviews

What Guests Say About Their Stay

Susanne

10.0
/ 10
Love staying here, the atmosphere is cool, the staff is amazing. It’s the perfect location. Love all the history behind the hotel and the high tea. It’s something everyone should experience at least once.

Karla

10.0
/ 10
Great location to Harbour and running trail. Extras like pillow service with cozy bed and friendly staff were exceptional.

YOON JUNG

10.0
/ 10
Very attentive and welcoming staff including reaching out to find out any baby/toddler amenities and arrival time. Thank you
In the Area
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721 Government St, Capital Regional, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Fairmont Empress Address: Map & Location

721 Government St, Capital Regional, British Columbia, Canada, V8W1W5
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Lobby Fairmont Empress
Lobby 2 Fairmont Empress

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Fairmont Empress Rates per Night

Looking for the best hotel prices? Fairmont Empress room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Finding the perfect hotel promotion is easy when you know where to look.

Hotel prices can fluctuate, so it's always a good idea to check for the latest deals and discounts. Whether you're planning a weekend getaway or a longer stay, knowing the hotel rates helps you budget and plan your trip effectively.

Fairmont Empress Location & Address

Fairmont Empress is located at 2000 Stanley Park Dr, Victoria, BC V6G 3E2, Canada. This iconic hotel is situated in the heart of Victoria, British Columbia, known for its stunning harbor views and historic charm. The hotel is approximately 1.5 km from the city center.

How to go to Fairmont Empress from Airport

Need to know how to get to Fairmont Empress from the airport? Getting from Victoria International Airport (YYJ) to Fairmont Empress is easy with several convenient options. Here's a breakdown to help you plan your journey:

  • Taxi (most direct): Taxis are readily available outside the airport terminal. The ride to Fairmont Empress takes approximately 30-40 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and the ride takes about the same time as a taxi.
  • Airport Shuttle (most affordable): Several shuttle services operate between the airport and downtown Victoria. This is a more budget-friendly option, but the journey may take longer due to multiple stops.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct trip. If you're on a budget, the airport shuttle is a great choice.

Fairmont Empress Reviews & Summary

Want to know what others think about Fairmont Empress? Hotel reviews often highlight the luxurious experience and exceptional service. Guests consistently rave about the hotel's elegant rooms, stunning views, and prime location.

Fairmont Empress is known for its afternoon tea, a truly unique experience. The hotel's historic charm and modern amenities create a memorable stay. "Absolutely stunning hotel with impeccable service and a perfect location!"

Fairmont Empress Room Types Available

Wondering about the different hotel room types at Fairmont Empress? The hotel offers a variety of rooms to suit every traveler's needs. Here's a look at the available room categories:

  • Fairmont Room: Offers comfortable accommodations with city views.
  • Deluxe Room: Features more space and enhanced amenities.
  • Harbour View Room: Provides stunning views of the Inner Harbour.
  • Signature Harbour View Suite: Offers a luxurious experience with a separate living area and breathtaking views.
  • Fairmont Gold Rooms and Suites: Provides exclusive access to the Fairmont Gold Lounge with personalized service and complimentary amenities.

Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges.

Hotel Facilities in Fairmont Empress

What amenities does Fairmont Empress offer? The hotel provides a range of facilities to ensure a comfortable and enjoyable stay. Here's a list of what you can expect:

  • Willow Stream Spa: Offers a variety of treatments and services.
  • Indoor Swimming Pool: Perfect for a relaxing swim.
  • Fitness Centre: Equipped with modern exercise equipment.
  • Meeting and Event Spaces: Ideal for conferences, weddings, and other events.
  • Gift Shop: For souvenirs and essentials.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Fairmont Empress

Looking for dining options at Fairmont Empress? The hotel boasts several restaurants and cafes to satisfy your culinary cravings. Here's a glimpse of what's available:

  • The Dining Room: Offers fine dining with a focus on local and seasonal ingredients. Price per person: $75 USD.
  • Q Bar: A stylish bar serving cocktails and light bites.
  • Lobby Lounge: Perfect for afternoon tea and casual dining. Price per person: $60 USD.
  • Empress Room: Offers a buffet breakfast. Price per person: $40 USD.

Signature dishes include the afternoon tea experience and the locally sourced seafood dishes. Opening hours vary, so check with the hotel for the latest information.

Fairmont Empress Airport pickups and How to Book

Does Fairmont Empress offer airport transfers? The hotel does not offer a dedicated airport shuttle service. However, you can easily arrange a taxi or Ride Hailing service from Victoria International Airport (YYJ) to the hotel.

Nearby MRT Station & Bus Stops

Need to know about public transport near Fairmont Empress? The hotel is conveniently located near several bus stops, making it easy to explore the city. Here's what you need to know:

  • Bus Stop: Several bus stops are located within a short walking distance of the hotel.
  • Public Transport Card: You can purchase a Compass Card at various locations, including convenience stores and transit stations.

Nearby Attractions for Family / Kid Friendly

Planning family fun near Fairmont Empress? There are plenty of attractions to keep everyone entertained. Here are some nearby places to visit:

  • Inner Harbour: A short walk from the hotel, offering boat tours, street performers, and stunning views. Free.
  • Royal BC Museum: Explore the history and natural wonders of British Columbia. Entry price: $18 USD.
  • Beacon Hill Park: A beautiful park with walking trails, gardens, and a petting zoo. Free.
  • Butchart Gardens: A world-renowned display of floral beauty. Entry price: $35 USD.
  • Craigdarroch Castle: A historic mansion with stunning architecture and fascinating stories. Entry price: $17 USD.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Fairmont Empress (Mabalacat)

Looking for great food near Fairmont Empress? Here are some dining options to explore:

  • Cafes/ Restaurants:
  • The Courtney Room: Offers modern Canadian cuisine.
  • Nautical Nellies: Known for its seafood and lively atmosphere.
  • Red Fish Blue Fish: A popular spot for fish and chips.
  • Local Streetfood:
  • Hainanese Chicken Rice: A classic dish available at various local eateries.
  • Laksa: A flavorful noodle soup with coconut milk and spices.
  • Kaya Toast: A popular breakfast item with coconut jam and butter.
  • Char Kway Teow: Stir-fried noodles with seafood and vegetables.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Fairmont Empress (Mabalacat)

Need to do some shopping near Fairmont Empress? Here are some shopping options in the area:

  • Market Square: A historic area with unique shops and boutiques.
  • Bay Centre: A shopping mall with a variety of stores.
  • Government Street: Known for its souvenir shops and local crafts.

Other Places to Stay Near Fairmont Empress

Looking for other hotels near Fairmont Empress? Here are some options to consider:

  • Luxury/5–6 Star Hotels Nearby:
  • Magnolia Hotel & Spa
  • The Oak Bay Beach Hotel
  • Hotel Grand Pacific

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
  • Days Inn by Wyndham Victoria on the Harbour
  • DoubleTree by Hilton Hotel Victoria
  • The Parkside Hotel & Spa

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
  • Quality Inn Downtown Inner Harbour
  • The Strathcona Hotel
  • Days Inn by Wyndham Victoria Uptown

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at Fairmont Empress? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in Fairmont Empress

Bar, Cafe and Lounge Fairmont Empress
Bar, Cafe and Lounge
Swimming Pool Fairmont Empress
Swimming Pool
Entertainment Facility Fairmont Empress
Entertainment Facility
Fitness Center Fairmont Empress
Fitness Center
Functional Hall Fairmont Empress
Functional Hall

Things to Do

  • Indoor pool
  • Garden
  • Outdoor facilities
  • Picnic area
  • Shops
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Transportation

  • Bicycle rental
  • Limo or town car service
  • Valet parking

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Food and Drinks

  • Breakfast
  • Vegetarian meal

Shuttle Service

  • Ferry terminal shuttle
  • Cruise shuttle

Public Facilities

  • Coffee/tea in lobby
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Fairmont Empress

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, LGBTQIA+ friendly, Biosphere, No cribs (infant beds) available, No rollaway/extra beds available, By ocean, Cashless transactions are available, Essential workers only - NO, Green Key Global, No elevators
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 39.00 per day (in/out privileges)
  • Valet parking fee: CAD 53.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Indoor pool, Garden, Outdoor facilities, Picnic area, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Fairmont Empress?
Check-in time at Fairmont Empress is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Fairmont Empress?
Fairmont Empress is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
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More Reviews from Other Guests in Fairmont Empress

9.2
Exceptional
From 2,823 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Kristen
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean, staff were very friendly and helpful. Great atmosphere in the lounge.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel with great staff and amenities
Susanne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love staying here, the atmosphere is cool, the staff is amazing. It’s the perfect location. Love all the history behind the hotel and the high tea. It’s something everyone should experience at least once.
Wayne
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic room and amenities!
Karla
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location to Harbour and running trail. Extras like pillow service with cozy bed and friendly staff were exceptional.
YOON JUNG
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very attentive and welcoming staff including reaching out to find out any baby/toddler amenities and arrival time. Thank you
Jose
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had an overall pleasant stay at the Fairmont Empress. The service and staff were excellent. I was especially grateful for the early check-in accommodation, which made my arrival much smoother and was truly appreciated. However, there were a few issues with the room that did not meet the expectations associated with the Fairmont brand. I had booked a higher floor, but I was placed on a lower level with a view that was not as expected. Additionally, the bathroom was not fully clean upon arrival there were long hairs on the floor and the freezer still contained food items from previous guests. While these details were disappointing, particularly given the hotel’s reputation, the overall experience was still enjoyable, largely due to the professionalism and kindness of the staff.
Read More
Pam
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room had dirty trash and recycling bin and stain on sofa. Living area colder than bedroom, had to request a space heater (Winter visit). Those with mobility issues should be aware that there are stairs required to get to different areas of the hotel like parking on P2 and a bit of a walk to get to the nearest restaurant.
Lyn
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are extremely friendly , efficient and helpful. The room was fantastic. Highly recommend The Empress!
Kyujin
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O
Patricia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, Fantastic staff, great location and love the Gold Floor!
Dale
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For you Expedia —When booking the stay, you could have added exactly what is the room name on the invoice as it only says a room .. as I paid for the upgrade unit and it didn’t say this .. so when arrived I said a name the hotel staff said that’s not the room … For the stay at hotel … was to have a city view room this was not the case it just look at the other side of the hotel so it is nota city view yet I paid for the upgrade king bed and city view … it’s was bad to pay for a city view and all you see is other side of hotel nothing else bad view… secondly there was no hotel slippers in the room or any water I had to call down and get these items … … for a fancy hotel room and hotel the robes in the room were not quality robes seem like cheap cotton only .. and in the hall could smell smoke from cigarettes.. so overall the room was just okay but the price was not worth the value received so slightly disappointed for supposedly best hotel in Victoria and the name fairmount hotel ..
Read More
Stephen
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay!
Marianne
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff , clean room and amenities
Robert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic stay in every way
Catherine
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Exceptional service, and beautiful accommodation. Exceeded my high expectations!
Ryan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Service from the staff was exceptional
Maria
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely incredible!! The staff were really friendly and very courteous. The hotel was incredibly clean, with great amenities. The whole stay was phenomenal; and the food was also really great. The location is particularly the best in the area. There is tons of activities you can do, tons of places you can visit and shop. Will definitely return later this year.
Read More
Paul
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent
Santina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely room, friendly staff and fantastic location.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 2,823 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Kristen
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean, staff were very friendly and helpful. Great atmosphere in the lounge.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel with great staff and amenities
Susanne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love staying here, the atmosphere is cool, the staff is amazing. It’s the perfect location. Love all the history behind the hotel and the high tea. It’s something everyone should experience at least once.
Wayne
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic room and amenities!
Karla
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location to Harbour and running trail. Extras like pillow service with cozy bed and friendly staff were exceptional.
YOON JUNG
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very attentive and welcoming staff including reaching out to find out any baby/toddler amenities and arrival time. Thank you
Jose
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had an overall pleasant stay at the Fairmont Empress. The service and staff were excellent. I was especially grateful for the early check-in accommodation, which made my arrival much smoother and was truly appreciated. However, there were a few issues with the room that did not meet the expectations associated with the Fairmont brand. I had booked a higher floor, but I was placed on a lower level with a view that was not as expected. Additionally, the bathroom was not fully clean upon arrival there were long hairs on the floor and the freezer still contained food items from previous guests. While these details were disappointing, particularly given the hotel’s reputation, the overall experience was still enjoyable, largely due to the professionalism and kindness of the staff.
Read More
Pam
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room had dirty trash and recycling bin and stain on sofa. Living area colder than bedroom, had to request a space heater (Winter visit). Those with mobility issues should be aware that there are stairs required to get to different areas of the hotel like parking on P2 and a bit of a walk to get to the nearest restaurant.
Lyn
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are extremely friendly , efficient and helpful. The room was fantastic. Highly recommend The Empress!
Kyujin
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

O
Patricia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, Fantastic staff, great location and love the Gold Floor!
Dale
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For you Expedia —When booking the stay, you could have added exactly what is the room name on the invoice as it only says a room .. as I paid for the upgrade unit and it didn’t say this .. so when arrived I said a name the hotel staff said that’s not the room … For the stay at hotel … was to have a city view room this was not the case it just look at the other side of the hotel so it is nota city view yet I paid for the upgrade king bed and city view … it’s was bad to pay for a city view and all you see is other side of hotel nothing else bad view… secondly there was no hotel slippers in the room or any water I had to call down and get these items … … for a fancy hotel room and hotel the robes in the room were not quality robes seem like cheap cotton only .. and in the hall could smell smoke from cigarettes.. so overall the room was just okay but the price was not worth the value received so slightly disappointed for supposedly best hotel in Victoria and the name fairmount hotel ..
Read More
Stephen
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay!
Marianne
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff , clean room and amenities
Robert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic stay in every way
Catherine
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Exceptional service, and beautiful accommodation. Exceeded my high expectations!
Ryan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Service from the staff was exceptional
Maria
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely incredible!! The staff were really friendly and very courteous. The hotel was incredibly clean, with great amenities. The whole stay was phenomenal; and the food was also really great. The location is particularly the best in the area. There is tons of activities you can do, tons of places you can visit and shop. Will definitely return later this year.
Read More
Paul
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent
Santina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely room, friendly staff and fantastic location.
Number of reviews per page
20
40