Fairmont Empress

Hotels
9.0
/10
Exceptional
2,012 reviews

What Guests Say About Their Stay

Slave

10.0
/ 10
Initially we didn’t have the room ready on time (4pm). The room we eventually got was below our expectations for a Fairmont. But the manager took note of that and replaced it with probably one of the best rooms they had.

Pebbles

10.0
/ 10
Staff is efficient, friendly. The overall ambiance of the building is incredible combined with close proximity to the ocean & downtown is perfect for an unforgettable stay in Victoria.

Sandra

10.0
/ 10
OLD WORLD ELEGANCE WITH A GREAT STAFF, WONDERFUL FOOD AND AN AFTERNOON TEA THAT'S ABSOLUTELY FABULOUS! ONE OF OUR FAVORITE HOTELS IN THE WORLD.
In the Area
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721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Empress

721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5
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Discover More About Fairmont Empress

Location


Fairmont Empress is a hotel is located at Capital Regional District.

About Fairmont Empress

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fairmont Empress exclusively for you.

Fairmont Empress is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fairmont Empress.

All facilities in Fairmont Empress

Others Fairmont Empress
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Picnic area
  • Garden
  • Shops
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking (surcharge)

Business Facilities

  • Conference center
  • Business center
  • Conference room
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Fairmont Empress

Important Note
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 39.00 per day (in/out privileges)
  • Valet parking fee: CAD 53.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Hot tub, Indoor pool, Picnic area, Garden, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Empress?
The standard check-in time at Fairmont Empress is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Empress?
Fairmont Empress is a 4.5-star hotel.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
See All

More Reviews from Other Guests in Fairmont Empress

9.0
Exceptional
From 2,012 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
caleb
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was smaller then I thought it would be
Slave
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Initially we didn’t have the room ready on time (4pm). The room we eventually got was below our expectations for a Fairmont. But the manager took note of that and replaced it with probably one of the best rooms they had.
jake
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was great
sahar
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Thank you
Emily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was wonderful experience staying at Fairmont Empress. Clean room.
JENNY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff, good amenities.
Bhavnesh
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff didn't send massage to me after checking in at front counter about my room is ready very unprofessional I know they are busy what it's very famous brand should to better gust service .
Yuxi
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very small and outdated. The front desk staff’s service was not professional.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely! My wife and I will be back!
Pebbles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is efficient, friendly. The overall ambiance of the building is incredible combined with close proximity to the ocean & downtown is perfect for an unforgettable stay in Victoria.
Sung Min
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

OLD WORLD ELEGANCE WITH A GREAT STAFF, WONDERFUL FOOD AND AN AFTERNOON TEA THAT'S ABSOLUTELY FABULOUS! ONE OF OUR FAVORITE HOTELS IN THE WORLD.
Tamela
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Pretty hotel. Amazing location!
Anis
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property seems understaffed. Staff members were often visibly overworked and stressed. There are limited options at the hotel for meals. Often seating at the lounge is completely full in the evenings so we were unable to eat at the hotel.
Jayson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great experience with facilities and staff
Nikole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food is incredible. The hotel is dreamy and perfect for a getaway
Holly
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was not ready, was told I would receive a text went it was ready, I didn’t need to come back to front desk and my bags would be moved upstairs. Never received a text, bags were not moved, and 45 min later went back to front desk.
Hanessa Kaur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

EXCELLENT service, the staff went above and beyond to ensure our stay was enjoyable
Conrad
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A nice hotel but prices from rooms to dining options to services provided such as SPA and High Tea are very, very expensive and not worth the money spent.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We did not use the bar. Room service was great and the high tea was amazing. The valet was spectacular and quite friendly. We had a large walk in closet and the beds were quite comfortable
Number of reviews per page
20
40

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Others 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 2,012 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
caleb
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was smaller then I thought it would be
Slave
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Initially we didn’t have the room ready on time (4pm). The room we eventually got was below our expectations for a Fairmont. But the manager took note of that and replaced it with probably one of the best rooms they had.
jake
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was great
sahar
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Thank you
Emily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was wonderful experience staying at Fairmont Empress. Clean room.
JENNY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff, good amenities.
Bhavnesh
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff didn't send massage to me after checking in at front counter about my room is ready very unprofessional I know they are busy what it's very famous brand should to better gust service .
Yuxi
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very small and outdated. The front desk staff’s service was not professional.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely! My wife and I will be back!
Pebbles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is efficient, friendly. The overall ambiance of the building is incredible combined with close proximity to the ocean & downtown is perfect for an unforgettable stay in Victoria.
Sung Min
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

OLD WORLD ELEGANCE WITH A GREAT STAFF, WONDERFUL FOOD AND AN AFTERNOON TEA THAT'S ABSOLUTELY FABULOUS! ONE OF OUR FAVORITE HOTELS IN THE WORLD.
Tamela
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff. Pretty hotel. Amazing location!
Anis
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property seems understaffed. Staff members were often visibly overworked and stressed. There are limited options at the hotel for meals. Often seating at the lounge is completely full in the evenings so we were unable to eat at the hotel.
Jayson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great experience with facilities and staff
Nikole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food is incredible. The hotel is dreamy and perfect for a getaway
Holly
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was not ready, was told I would receive a text went it was ready, I didn’t need to come back to front desk and my bags would be moved upstairs. Never received a text, bags were not moved, and 45 min later went back to front desk.
Hanessa Kaur
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

EXCELLENT service, the staff went above and beyond to ensure our stay was enjoyable
Conrad
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A nice hotel but prices from rooms to dining options to services provided such as SPA and High Tea are very, very expensive and not worth the money spent.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We did not use the bar. Room service was great and the high tea was amazing. The valet was spectacular and quite friendly. We had a large walk in closet and the beds were quite comfortable
Number of reviews per page
20
40