Fairmont Empress

Hotels
9.0
/10
Exceptional
2,012 reviews

What Guests Say About Their Stay

Daniel
10.0
/ 10
This was a very special stay for us. My wife and I were traveling with my Brother and his wife for a vacation. We only spent (1) night there due to budget constrains, but it was well worth it. My wife and sister-in-law really enjoyed “High Tea” the next day and my brother and I explored the area and had a great luck at an Irish Pub nearby. The location is great. Walking to restaurants, shops, Parliament Building (take a tour) and Whale Watching tours docks. We had a great time and I would highly recommended staying here, even for (1) overnight.
anshu
10.0
/ 10
Fantastic location, and excellent service. Like all Fairmont's, the Empress has the same service we’ve come to expect, but the added location makes it even better. Would definitely recommend to anyone coming to Victoria to stay here. I think it’s one of the most famous hotels in Victoria.
Marla
10.0
/ 10
Beautiful property and helpful staff. Great bar and dining room. Highly recommend.
In the Area
See Map
721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Empress

721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5
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Discover More About Fairmont Empress

Location


Fairmont Empress is a hotel is located at Capital Regional District.

About Fairmont Empress

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fairmont Empress exclusively for you.

Fairmont Empress is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fairmont Empress.

All facilities in Fairmont Empress

Others Fairmont Empress
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Picnic area
  • Garden
  • Shops
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking (surcharge)

Business Facilities

  • Conference center
  • Business center
  • Conference room
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Fairmont Empress

Important Note
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Hot tub, Indoor pool, Picnic area, Garden, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Empress?
The standard check-in time at Fairmont Empress is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Empress?
Fairmont Empress is a 4.5-star hotel.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
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More Reviews from Other Guests in Fairmont Empress

9.0
Exceptional
From 2,012 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Meaghan
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Delightful.
Daniel and Margarita
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a very special stay for us. My wife and I were traveling with my Brother and his wife for a vacation. We only spent (1) night there due to budget constrains, but it was well worth it. My wife and sister-in-law really enjoyed “High Tea” the next day and my brother and I explored the area and had a great luck at an Irish Pub nearby. The location is great. Walking to restaurants, shops, Parliament Building (take a tour) and Whale Watching tours docks. We had a great time and I would highly recommended staying here, even for (1) overnight.
Read More
Leanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel in an ideal location!
Connie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved everything, no complaints. Can't wait to come back
Matthew
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great spot, but staying at a hotel that is a tourist attraction itself means you’re sometimes competing with non-guests for service or seating in the restaurant.
Dawn
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel in the heart of downtown
Norman
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was nice, safe, and beautiful but our room’s heating/cooling system made a loud noise each time it turned off. It was loud enough to wake me up throughout the night. There was also paint bubbles around the system’s wood case which might be either a bad paint job or possibly the beginnings of mold??
anshu
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic location, and excellent service. Like all Fairmont's, the Empress has the same service we’ve come to expect, but the added location makes it even better. Would definitely recommend to anyone coming to Victoria to stay here. I think it’s one of the most famous hotels in Victoria.
Marla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful property and helpful staff. Great bar and dining room. Highly recommend.
PAUL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Empress is just what one would expect from this very special chain of hotels - elegant, historic, classy, with excellent staff (particularly in the Gold level). Sometimes, hotels are simply locations which one uses as a base for activities; although the Empress was at the centre of activities, the lounges were so inviting and relaxing that we had to question whether we just wanted to sit and relax or go sightseeing; we ended up going out a little less and sitting back and doing nothing just a little more.
Read More
Dusanka
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked everything.
Harry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a great place to stay. Friendly, efficient and helpful front desk staff. Room was immaculately clean with comfortable bed and nice linens.
Louis Henry Dyke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Fairmont provided a perfect ending to our 2 week vacation through the Canadian Rockies. Food, accommodations, treatment…top notch. Thank you.
Lewis
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

great room
Kenneth E
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff. Comfortable rooms. Beautiful grounds.
Justin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place juat has very very small bathroom and shower.
Dawn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Decided to do up a birthday in style at The Empress, so chose the Fairmont Gold Level which gave us access to special food offerings, entertainment, and services. We felt like royalty in this beautiful location.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My wife and I were treated like royalty from the Hotel Receptionist, to the incredible spa and restaurant staff.
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was amazing with all the amenities. Staff went above and beyond - especially Peter and his coworker. Peter took excellent care of our luggage, went out of his way to be helpful and made our experience as enjoyable and seamless as possible. Even took my picture in front of the facade to remember to return! Mike was also awesome and went out of his way to help us with coffee and was so helpful and friendly. These guys truly made our trip to Victoria special!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 2,012 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Meaghan
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Delightful.
Daniel and Margarita
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room
Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a very special stay for us. My wife and I were traveling with my Brother and his wife for a vacation. We only spent (1) night there due to budget constrains, but it was well worth it. My wife and sister-in-law really enjoyed “High Tea” the next day and my brother and I explored the area and had a great luck at an Irish Pub nearby. The location is great. Walking to restaurants, shops, Parliament Building (take a tour) and Whale Watching tours docks. We had a great time and I would highly recommended staying here, even for (1) overnight.
Read More
Leanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel in an ideal location!
Connie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved everything, no complaints. Can't wait to come back
Matthew
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great spot, but staying at a hotel that is a tourist attraction itself means you’re sometimes competing with non-guests for service or seating in the restaurant.
Dawn
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel in the heart of downtown
Norman
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was nice, safe, and beautiful but our room’s heating/cooling system made a loud noise each time it turned off. It was loud enough to wake me up throughout the night. There was also paint bubbles around the system’s wood case which might be either a bad paint job or possibly the beginnings of mold??
anshu
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic location, and excellent service. Like all Fairmont's, the Empress has the same service we’ve come to expect, but the added location makes it even better. Would definitely recommend to anyone coming to Victoria to stay here. I think it’s one of the most famous hotels in Victoria.
Marla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful property and helpful staff. Great bar and dining room. Highly recommend.
PAUL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Empress is just what one would expect from this very special chain of hotels - elegant, historic, classy, with excellent staff (particularly in the Gold level). Sometimes, hotels are simply locations which one uses as a base for activities; although the Empress was at the centre of activities, the lounges were so inviting and relaxing that we had to question whether we just wanted to sit and relax or go sightseeing; we ended up going out a little less and sitting back and doing nothing just a little more.
Read More
Dusanka
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked everything.
Harry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a great place to stay. Friendly, efficient and helpful front desk staff. Room was immaculately clean with comfortable bed and nice linens.
Louis Henry Dyke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Fairmont provided a perfect ending to our 2 week vacation through the Canadian Rockies. Food, accommodations, treatment…top notch. Thank you.
Lewis
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

great room
Kenneth E
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff. Comfortable rooms. Beautiful grounds.
Justin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place juat has very very small bathroom and shower.
Dawn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Decided to do up a birthday in style at The Empress, so chose the Fairmont Gold Level which gave us access to special food offerings, entertainment, and services. We felt like royalty in this beautiful location.
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My wife and I were treated like royalty from the Hotel Receptionist, to the incredible spa and restaurant staff.
Susan
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was amazing with all the amenities. Staff went above and beyond - especially Peter and his coworker. Peter took excellent care of our luggage, went out of his way to be helpful and made our experience as enjoyable and seamless as possible. Even took my picture in front of the facade to remember to return! Mike was also awesome and went out of his way to help us with coffee and was so helpful and friendly. These guys truly made our trip to Victoria special!
Read More
Number of reviews per page
20
40