Fairmont Empress

Hotels
9.0
/10
Exceptional
2,012 reviews

What Guests Say About Their Stay

Darcy

10.0
/ 10
Everything was excellent, the staff was extremely accommodating and was very helpful from the Valet to the servers in the restaurant.

Paul

10.0
/ 10
Extremely polite and efficient staff. From the door man to the cleaning staff were all on the same page that treated guests with respect. Rooms a nice mix of old-school charm and new renovations. Location is in the heart of Victoria close to everything. Ten out of 10

Kyle

10.0
/ 10
Best stay we have ever had. Staff were exceptional and all of our needs were met. I’d like to recognize Jennifer, who was the concierge when we checked in, for making our experience memorable.
In the Area
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721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Empress

721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5
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Lobby Fairmont Empress
Lobby 2 Fairmont Empress

Discover More About Fairmont Empress

General


Near Miniature World

Location


With a stay at Fairmont Empress, you'll be centrally located in Victoria, steps from Maritime Museum of British Columbia and within a 5-minute walk of British Columbia Parliament Building. This family-friendly hotel is 0.2 mi (0.3 km) from Victoria Bug Zoo and 0.2 mi (0.4 km) from Victoria Harbour.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Government Street - 0.1 km / 0.1 mi
Greater Victoria Visitors & Convention Bureau - 0.2 km / 0.1 mi
Victoria Conference Centre - 0.2 km / 0.2 mi
Royal BC Museum - 0.3 km / 0.2 mi
Miniature World - 0.3 km / 0.2 mi
Maritime Museum of British Columbia - 0.3 km / 0.2 mi
British Columbia Parliament Building - 0.3 km / 0.2 mi
Victoria Bug Zoo - 0.4 km / 0.2 mi
Thunderbird Park - 0.4 km / 0.2 mi
Bay Centre - 0.4 km / 0.3 mi
Victoria Harbour - 0.5 km / 0.3 mi
Beacon Hill Park - 0.5 km / 0.3 mi
Legislative Assembly of British Columbia - 0.5 km / 0.3 mi
Greater Victoria Public Library - 0.6 km / 0.4 mi
Bastion Square - 0.6 km / 0.4 mi

The nearest airports are:
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 0.3 km / 0.2 mi
Victoria Intl. Airport (YYJ) - 26.5 km / 16.5 mi
Roche Harbor, WA (RCE) - 272.1 km / 169.1 mi
Friday Harbor, WA (FRD) - 258.8 km / 160.8 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 256.6 km / 159.5 mi

The preferred airport for Fairmont Empress is Victoria Intl. Airport (YYJ).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22600 square feet (2100 square meters) of space consisting of a conference center and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 431 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

All facilities in Fairmont Empress

Bar, Cafe and Lounge Fairmont Empress
Bar, Cafe and Lounge
Swimming Pool Fairmont Empress
Swimming Pool
Entertainment Facility Fairmont Empress
Entertainment Facility
Fitness Center Fairmont Empress
Fitness Center
Functional Hall Fairmont Empress
Functional Hall

Things to Do

  • Garden
  • Outdoor facilities
  • Picnic area
  • Shops
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Transportation

  • Bicycle rental
  • Limo or town car service
  • Valet parking

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Food and Drinks

  • Breakfast
  • Vegetarian meal

Shuttle Service

  • Ferry terminal shuttle
  • Cruise shuttle

Public Facilities

  • Coffee/tea in lobby
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Fairmont Empress

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, LGBTQIA+ friendly, Biosphere, No cribs (infant beds) available, No rollaway/extra beds available, By ocean, Cashless transactions are available, Essential workers only - NO, Green Key Global, No elevators
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 39.00 per day (in/out privileges)
  • Valet parking fee: CAD 53.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Garden, Outdoor facilities, Picnic area, Shops, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Empress?
The standard check-in time at Fairmont Empress is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Empress?
Fairmont Empress is a 4.5-star hotel.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
See All

More Reviews from Other Guests in Fairmont Empress

9.0
Exceptional
From 2,012 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Darcy
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was excellent, the staff was extremely accommodating and was very helpful from the Valet to the servers in the restaurant.
Duane
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really cool hotel With lots of history!!!
Heather
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Such an elegant old building with helpful and friendly staff
Demetris
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The spa and friendly service
Shirley
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Large, clean room, great amenities, and wonderful staff.
Julie
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking signage was not clear, so we had to walk a distance to the front desk. I am disabl d so it was not easy. We didn’t know that the Bengal Room had to be rebooked, so we didn’t eat there. The room had a view of several me roofs, not the city.
Rita
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean
Qi
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rest staff is great
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Extremely polite and efficient staff. From the door man to the cleaning staff were all on the same page that treated guests with respect. Rooms a nice mix of old-school charm and new renovations. Location is in the heart of Victoria close to everything. Ten out of 10
Jess
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Skip
Kyle
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing room and great location!
Gerald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property with very friendly and considerate staff.
Kyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best stay we have ever had. Staff were exceptional and all of our needs were met. I’d like to recognize Jennifer, who was the concierge when we checked in, for making our experience memorable.
Bryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was goo, staff helpful, great location
Dennis G
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wanted to treat my wife to a wonderful Valentine's Day, so Booked a very expensive king bed room at the Empress. It turned out to be a Gold Room, so we had access to the Gold Longe and Terrace. Service in the Gold Longe was wonderful. Best experience we have ever had. Was worth the extra expense. The staff was wonderful and very helpful.
Read More
Kyle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Exceptional Canadian hospitality and delicious finger licking good food!
Heather
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was lovely! Rather large, an excellent bathtub & all & all very comfortable! The staff at check in & check out were great, everyone I encountered in a hallway passing were very friendly!
Salena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The toilet in the bathroom was not cleaned, and while my girlfriend and i were enjoying the privacy in our room, someone opened our door and tried to walk in. we felt violated.
Martha
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything about the Empress is spectacular! Room, service, location, could not be improved upon.
Rob
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was not the best stay the staff was really nice but the room was kind of a beater shower plumbing was moving in the wall and felt over charged for what would have may be been a bit over at a cheaper place
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 2,012 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Darcy
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was excellent, the staff was extremely accommodating and was very helpful from the Valet to the servers in the restaurant.
Duane
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really cool hotel With lots of history!!!
Heather
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Such an elegant old building with helpful and friendly staff
Demetris
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The spa and friendly service
Shirley
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Large, clean room, great amenities, and wonderful staff.
Julie
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking signage was not clear, so we had to walk a distance to the front desk. I am disabl d so it was not easy. We didn’t know that the Bengal Room had to be rebooked, so we didn’t eat there. The room had a view of several me roofs, not the city.
Rita
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean
Qi
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rest staff is great
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Extremely polite and efficient staff. From the door man to the cleaning staff were all on the same page that treated guests with respect. Rooms a nice mix of old-school charm and new renovations. Location is in the heart of Victoria close to everything. Ten out of 10
Jess
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Skip
Kyle
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing room and great location!
Gerald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property with very friendly and considerate staff.
Kyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best stay we have ever had. Staff were exceptional and all of our needs were met. I’d like to recognize Jennifer, who was the concierge when we checked in, for making our experience memorable.
Bryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was goo, staff helpful, great location
Dennis G
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wanted to treat my wife to a wonderful Valentine's Day, so Booked a very expensive king bed room at the Empress. It turned out to be a Gold Room, so we had access to the Gold Longe and Terrace. Service in the Gold Longe was wonderful. Best experience we have ever had. Was worth the extra expense. The staff was wonderful and very helpful.
Read More
Kyle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Exceptional Canadian hospitality and delicious finger licking good food!
Heather
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My room was lovely! Rather large, an excellent bathtub & all & all very comfortable! The staff at check in & check out were great, everyone I encountered in a hallway passing were very friendly!
Salena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The toilet in the bathroom was not cleaned, and while my girlfriend and i were enjoying the privacy in our room, someone opened our door and tried to walk in. we felt violated.
Martha
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything about the Empress is spectacular! Room, service, location, could not be improved upon.
Rob
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was not the best stay the staff was really nice but the room was kind of a beater shower plumbing was moving in the wall and felt over charged for what would have may be been a bit over at a cheaper place
Number of reviews per page
20
40