ARK Canary Wharf

Hotels
Finding rooms for you...
7.6
/10
Pleasant
1,581 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
It started very badly with Satnav sending us to a pedestrianised deadend at the waterfront. However with telephone assistance from the Ark staff we eventually found the entrance which is set back from the road. We stayed in a tiny double bed studio, probably the smallest we have ever seen. It was however perfect for our stay and was very well fitted out and spotless. The pool and spa was stunning and with incredible views from the 20th floor to the O2. Staff qere helpful, lifts a high tech joy and all in all extremely good value. Access to all areas via the adjacent light railway station was a huge benefit for getting around. We would stay again and now we know where the entrance is it will be even better!

William

10.0
/ 10
Only issue was the noise from the nearby trains. Other than that it was great.

Luke

10.0
/ 10
Staff were brilliant despite being understaffed. Room was very clean and cosy
In the Area
See Map
20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at ARK Canary Wharf is a good choice when you are visiting Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

ARK Canary Wharf Address: Map & Location

20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF
Discover More Places
Lobby ARK Canary Wharf
Lobby 2 ARK Canary Wharf

Discover More About ARK Canary Wharf

General


In London (Canary Wharf)

Location


A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. This hotel is 4 mi (6.5 km) from The Arena and 4.6 mi (7.5 km) from Greenwich Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cutty Sark - 2.1 km / 1.3 mi
Greenwich Market - 2.2 km / 1.3 mi
National Maritime Museum - 2.4 km / 1.5 mi
Greenwich Park - 2.7 km / 1.7 mi
The Arena - 4.1 km / 2.6 mi
River Thames - 4.3 km / 2.6 mi
ExCeL Exhibition Centre - 4.7 km / 2.9 mi
ABBA Arena - 4.9 km / 3.1 mi
Tower of London - 5.6 km / 3.5 mi
Tower Bridge - 5.9 km / 3.6 mi
Brick Lane - 5.9 km / 3.7 mi
Victoria Park - 5.9 km / 3.7 mi
Westfield Stratford City - 6 km / 3.7 mi
Old Spitalfields Market - 6.1 km / 3.8 mi
Queen Elizabeth Olympic Park - 6.4 km / 4 mi

The nearest airports are:
London City Airport (LCY) - 8.5 km / 5.3 mi
Heathrow Airport (LHR) - 102.9 km / 63.9 mi
Gatwick Airport (LGW) - 80.8 km / 50.2 mi
Stansted Airport (STN) - 56.5 km / 35.1 mi
Luton Airport (LTN) - 86.9 km / 54 mi

Facilities


Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.

All facilities in ARK Canary Wharf

Swimming Pool ARK Canary Wharf
Swimming Pool
Fitness Center ARK Canary Wharf
Fitness Center
Functional Hall ARK Canary Wharf
Functional Hall
Common Space ARK Canary Wharf
Common Space
Lobby ARK Canary Wharf
Lobby

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Library
  • Indoor pool
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in ARK Canary Wharf

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARK Canary Wharf
151
Number of floors in ARK Canary Wharf
20
Another facilities in ARK Canary Wharf
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Luggage storage

Frequently asked question in ARK Canary Wharf

What are available facilities at ARK Canary Wharf?
There are top facilites at ARK Canary Wharf such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at ARK Canary Wharf?
Check-in time at ARK Canary Wharf is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does ARK Canary Wharf provide breakfast?
Yes, ARK Canary Wharf provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of ARK Canary Wharf?
ARK Canary Wharf is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ARK Canary Wharf have?
ARK Canary Wharf has 20 floors.
See All

More Reviews from Other Guests in ARK Canary Wharf

7.6
Pleasant
From 1,581 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARK Canary Wharf

Number of reviews per page
20
40
Top reviews
Simran
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All things are excellent 😊I’m very happy with your service. Thank you
Duran
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Told me I could check in early then made me wait 3 hours. Rooms had no towels or toiletries when I arrived. There was also a “mistake” and the lifts were frozen at 11pm at night. Had to walk 20 flights of stairs or wait (again). Not ideal when it’s late and all I want is to sleep. Also the showers were stone cold for a day or 2. Rooms were clean. Staff were nice. But probably wouldn’t book again.
Read More
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It started very badly with Satnav sending us to a pedestrianised deadend at the waterfront. However with telephone assistance from the Ark staff we eventually found the entrance which is set back from the road. We stayed in a tiny double bed studio, probably the smallest we have ever seen. It was however perfect for our stay and was very well fitted out and spotless. The pool and spa was stunning and with incredible views from the 20th floor to the O2. Staff qere helpful, lifts a high tech joy and all in all extremely good value. Access to all areas via the adjacent light railway station was a huge benefit for getting around. We would stay again and now we know where the entrance is it will be even better!
Read More
Sian
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Honest review the apartments looked a lot nicer on the site. It was giving student vibes but I must say the staff were really great and upgraded us and the accommodation was better. The spa and pool was great and a fab view I couldn’t fault.
Keith
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location, nice building on the outside. And good facilities. That said the furniture in the rooms not in good condition, the water pressure in the shower is very poor and the sound insulation not great - so noisy in the hallway throughout the night. Bed and mattress pretty uncomfortable and definitely in need of replacement. Additionally - why provide a “studio” space with a kitchen and not provide any crockery / dishes / cutlery?! Very random (and a bit annoying!) Would stay again simply for the convenience - but I would expect better in future.
Read More
William
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only issue was the noise from the nearby trains. Other than that it was great.
Luke
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were brilliant despite being understaffed. Room was very clean and cosy
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was wonderful and pool is amazing! Rooms aren’t as small as people make out to be and we got a classic studio!!! The POOL was unreal! I think only thing is for ur stay bring a mini fan haha as its very hot in the rooms at time but the window being opened helped too! Overall was very good just very hot :)))
Jared Rasiel
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I didn't eat the breakfast but the stay was enjoyable. I didn't expect the rooms to be that small, coming from the USA we're used to more space but regardless, i slept well and enjoyed the property. I love it, and i will be returning (to a bigger room ofc). The locals PERFECT for me. Best stay in canary wharf imo.
Rodi
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My experience at the Canary Ark Hotel was very disappointing and did not meet my expectations. The room was extremely small, and the bed was in poor condition it felt unstable, made a lot of noise with any movement, and sank in the middle, making it uncomfortable to sleep on. Overall cleanliness was below standard. The floors and surfaces were dirty, and the room had a strong smell of weed, which was both unexpected and unpleasant. I did not feel that the stay was worth the money, and I would not consider returning.
Read More
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean. Safe did not work. Basin plug did not seal. Rm 1632
Steven
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was incredibly basic. No air conditioning, no batteries in the remote control, no cutlery or any plates despite having a stove, microwave and fridge / freezer. The Ark at Wembley is a far better stay.
Aj
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Really good amenities/facilities, great location next to station. Everything you need for short or long stays.
ky-mani
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I was not allowed to stay in the room I had paid for because they have none of my details on their system, they said it does not matter if I have my confirmation details and I was told to leave, leaving me stranded in London for 9 hours
Mark
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really nice place. Great amenities. Convenient for exploring the far east end of London, but easy to get into the centre of town too.
Aon
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I’ve stayed at The Ark at Canary Wharf for extended periods and keep coming back, which probably says everything. I’ve been staying here on and off since November last year, often for months at a time, and the experience has consistently been excellent. The staff are always welcoming, professional, and genuinely helpful, which makes a huge difference when you’re somewhere long-term rather than just passing through. The building itself is well maintained, comfortable, and in a great location, but what really stands out is the level of service and the atmosphere the team creates. I’ve stayed in plenty of places around London and this is one of the few where you actually feel looked after. Honestly, I have nothing negative to say, and that’s rare. If you’re considering staying here, I’d highly recommend it.
Read More
Kevin
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very small room and bed, very noisy on level 19 due to swimming pool on level 20, also very hot with no AC, reported TV not working and they said it was a building and could not fix it.
Damium
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My bed broke? In my sleep and messed up my neck. The hotel in general is usually good but this occasion was a nightmare.
Louise
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Kitchenette in room was good idea but absolutely no pans, crockery, cutlery, so basically unuseable & no point in it being there. Bathroom absolutely tiny compared to the size of the overall room, could barely move in the shower & ended up using kitchen sink as bathroom one too small. Toiletries weren't great quality either. That said, I got it for a decent price for London, it was clean, walkable to public transport & nice to have a swimming pool. Didnt use the gym, cinema room or coworking areas but again nice that these are available.
Read More
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good place to stay with a great view
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 ARK Canary Wharf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,581 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARK Canary Wharf

Number of reviews per page
20
40
Top reviews
Simran
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All things are excellent 😊I’m very happy with your service. Thank you
Duran
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Told me I could check in early then made me wait 3 hours. Rooms had no towels or toiletries when I arrived. There was also a “mistake” and the lifts were frozen at 11pm at night. Had to walk 20 flights of stairs or wait (again). Not ideal when it’s late and all I want is to sleep. Also the showers were stone cold for a day or 2. Rooms were clean. Staff were nice. But probably wouldn’t book again.
Read More
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It started very badly with Satnav sending us to a pedestrianised deadend at the waterfront. However with telephone assistance from the Ark staff we eventually found the entrance which is set back from the road. We stayed in a tiny double bed studio, probably the smallest we have ever seen. It was however perfect for our stay and was very well fitted out and spotless. The pool and spa was stunning and with incredible views from the 20th floor to the O2. Staff qere helpful, lifts a high tech joy and all in all extremely good value. Access to all areas via the adjacent light railway station was a huge benefit for getting around. We would stay again and now we know where the entrance is it will be even better!
Read More
Sian
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Honest review the apartments looked a lot nicer on the site. It was giving student vibes but I must say the staff were really great and upgraded us and the accommodation was better. The spa and pool was great and a fab view I couldn’t fault.
Keith
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location, nice building on the outside. And good facilities. That said the furniture in the rooms not in good condition, the water pressure in the shower is very poor and the sound insulation not great - so noisy in the hallway throughout the night. Bed and mattress pretty uncomfortable and definitely in need of replacement. Additionally - why provide a “studio” space with a kitchen and not provide any crockery / dishes / cutlery?! Very random (and a bit annoying!) Would stay again simply for the convenience - but I would expect better in future.
Read More
William
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only issue was the noise from the nearby trains. Other than that it was great.
Luke
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were brilliant despite being understaffed. Room was very clean and cosy
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was wonderful and pool is amazing! Rooms aren’t as small as people make out to be and we got a classic studio!!! The POOL was unreal! I think only thing is for ur stay bring a mini fan haha as its very hot in the rooms at time but the window being opened helped too! Overall was very good just very hot :)))
Jared Rasiel
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I didn't eat the breakfast but the stay was enjoyable. I didn't expect the rooms to be that small, coming from the USA we're used to more space but regardless, i slept well and enjoyed the property. I love it, and i will be returning (to a bigger room ofc). The locals PERFECT for me. Best stay in canary wharf imo.
Rodi
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My experience at the Canary Ark Hotel was very disappointing and did not meet my expectations. The room was extremely small, and the bed was in poor condition it felt unstable, made a lot of noise with any movement, and sank in the middle, making it uncomfortable to sleep on. Overall cleanliness was below standard. The floors and surfaces were dirty, and the room had a strong smell of weed, which was both unexpected and unpleasant. I did not feel that the stay was worth the money, and I would not consider returning.
Read More
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean. Safe did not work. Basin plug did not seal. Rm 1632
Steven
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was incredibly basic. No air conditioning, no batteries in the remote control, no cutlery or any plates despite having a stove, microwave and fridge / freezer. The Ark at Wembley is a far better stay.
Aj
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Really good amenities/facilities, great location next to station. Everything you need for short or long stays.
ky-mani
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I was not allowed to stay in the room I had paid for because they have none of my details on their system, they said it does not matter if I have my confirmation details and I was told to leave, leaving me stranded in London for 9 hours
Mark
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really nice place. Great amenities. Convenient for exploring the far east end of London, but easy to get into the centre of town too.
Aon
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I’ve stayed at The Ark at Canary Wharf for extended periods and keep coming back, which probably says everything. I’ve been staying here on and off since November last year, often for months at a time, and the experience has consistently been excellent. The staff are always welcoming, professional, and genuinely helpful, which makes a huge difference when you’re somewhere long-term rather than just passing through. The building itself is well maintained, comfortable, and in a great location, but what really stands out is the level of service and the atmosphere the team creates. I’ve stayed in plenty of places around London and this is one of the few where you actually feel looked after. Honestly, I have nothing negative to say, and that’s rare. If you’re considering staying here, I’d highly recommend it.
Read More
Kevin
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very small room and bed, very noisy on level 19 due to swimming pool on level 20, also very hot with no AC, reported TV not working and they said it was a building and could not fix it.
Damium
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My bed broke? In my sleep and messed up my neck. The hotel in general is usually good but this occasion was a nightmare.
Louise
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Kitchenette in room was good idea but absolutely no pans, crockery, cutlery, so basically unuseable & no point in it being there. Bathroom absolutely tiny compared to the size of the overall room, could barely move in the shower & ended up using kitchen sink as bathroom one too small. Toiletries weren't great quality either. That said, I got it for a decent price for London, it was clean, walkable to public transport & nice to have a swimming pool. Didnt use the gym, cinema room or coworking areas but again nice that these are available.
Read More
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good place to stay with a great view
Number of reviews per page
20
40