ARK Canary Wharf

Hotels
7.6
/10
Pleasant
1,590 reviews

What Guests Say About Their Stay

Shivani

10.0
/ 10
The room was well designed, efficient and everything worked. The reception and information at the front desk was very competent and welcoming.

Martin

10.0
/ 10
Room was great and the staff could not have done more to make our stay really great. Thank you ark team

Myrna

10.0
/ 10
Room is clean. It’s the bed, I think mattress needs changing in 1011. And the map of car park should more clearer. I know it’s easy to instruct and follow if you know the place but if you’re not know the place it’s hard. Or maybe they need to include the photo of car park gate.
In the Area
See Map
20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at ARK Canary Wharf is a good choice when you are visiting Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ARK Canary Wharf

20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF
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Lobby ARK Canary Wharf
Lobby 2 ARK Canary Wharf

Discover More About ARK Canary Wharf

General


In London (Canary Wharf)

Location


A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. This hotel is 4 mi (6.5 km) from The Arena and 4.6 mi (7.5 km) from Greenwich Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cutty Sark - 2.1 km / 1.3 mi
Greenwich Market - 2.2 km / 1.3 mi
National Maritime Museum - 2.4 km / 1.5 mi
Greenwich Park - 2.7 km / 1.7 mi
The Arena - 4.1 km / 2.6 mi
Thames River - 4.3 km / 2.6 mi
ExCeL Exhibition Centre - 4.7 km / 2.9 mi
ABBA Arena - 4.9 km / 3.1 mi
Tower of London - 5.6 km / 3.5 mi
Tower Bridge - 5.9 km / 3.6 mi
Brick Lane - 5.9 km / 3.7 mi
Victoria Park - 5.9 km / 3.7 mi
Westfield Stratford City - 6 km / 3.7 mi
Old Spitalfields Market - 6.1 km / 3.8 mi
Queen Elizabeth Olympic Park - 6.4 km / 4 mi

The nearest airports are:
London City Airport (LCY) - 8.5 km / 5.3 mi
Heathrow Airport (LHR) - 102.9 km / 63.9 mi
Gatwick Airport (LGW) - 80.8 km / 50.2 mi
Stansted Airport (STN) - 56.5 km / 35.1 mi
Luton Airport (LTN) - 86.9 km / 54 mi

Facilities


Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.

All facilities in ARK Canary Wharf

Swimming Pool ARK Canary Wharf
Swimming Pool
Fitness Center ARK Canary Wharf
Fitness Center
Functional Hall ARK Canary Wharf
Functional Hall
Common Space ARK Canary Wharf
Common Space
Lobby ARK Canary Wharf
Lobby

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Library
  • Indoor pool
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in ARK Canary Wharf

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Children not allowed
  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARK Canary Wharf
151
Number of floors in ARK Canary Wharf
20
Another facilities in ARK Canary Wharf
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Luggage storage

Frequently asked question in ARK Canary Wharf

What are available facilities at ARK Canary Wharf?
There are top facilites at ARK Canary Wharf such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ARK Canary Wharf?
The standard check-in time at ARK Canary Wharf is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does ARK Canary Wharf provide breakfast?
Yes, ARK Canary Wharf provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARK Canary Wharf?
ARK Canary Wharf is a 4.0-star hotel.
How many floors does ARK Canary Wharf have?
ARK Canary Wharf has 20 floors.
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More Reviews from Other Guests in ARK Canary Wharf

7.6
Pleasant
From 1,590 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews ARK Canary Wharf

Number of reviews per page
20
40
Top reviews
Naziha Isha
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Do not be fooled by the images they advertise it is the complete opposite. The rooms are extremely dirty and dusty. I fear that they do not even clean the rooms they just remake the bed for new arrivals. You will find things that look like bogeys on the walls. The floors are so sticky to walk around in. The dust is disgustingly thick. As soon as we checked in there was someone else’s hair all over the bed sheet. Looked like someone’s pubes. It’s absolute filth.
Read More
Ross
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

clean, warm and friendly
Rochelle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good value, welcoming staff and lovely facilities
Millie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was really nicely designed & very friendly staff with a lovely spa/ pool area. I would say we didn’t find the bed that comfortable and had a dripping tap all night long. It would also be nice to be able to use the pool table if you’re staying there rather than just for members. Other than that we had a great stay !
Gail
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The stay was horrible. It was impossible to reach a live person at reception; the staff was rude, including the one who cursed at me because of my disability, using the ’f’ word; and the manager, Sherifa, was rude and unprofessional. If I could choose zero stars, that would be more appropriate but, unfortunately, it’s not an option.
Read More
Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff very friendly,
Donna
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel, Double bed was far too small and the toilet/shower room was also too small. No bar, cinema room was out of use. The only good thing was the Pool on the 20th floor with amazing views.
Taylor
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good facilities, only down side was the bedroom wasn’t the cleanest and the double beds were actually small doubles. Meaning you could not fit 2 people In comfortably. Would recommend changing this.
Shuv
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice place but the bathroom was the smallest I've ever seen. Awful steep due to the train noise
Peri
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room is nice size but the bed is small, no tea spoon for coffee, no cutlery or plates or anything to use in the kitchenette. Bathroom was dirty, tap and shower were filthy so didn’t use them. Side in the room was dusty ( you’ll find it says clean me on it if you stay there.) Pool was only useable until checkout at 11am which wasn’t clear on check in or on the website. Shower was nicer in the pool changing area than the room.
Read More
Jade
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location and communal areas, good amenities but the mattesss was damaged so had to sleep in a dip and the floor in the room was coming apart so not maintained as expected
Donald
icon-
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The parking arrangements were obstructive and stressful. The lifts are annoying and some of the staff were at best disinterested in helping
Adam
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room and location is great. But the external noise makes me think I’ll choose another location next time - even with the window shut I couldn’t sleep for the DLR noise.
Given
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was helpful
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room internet was slow and toilet didn’t work
Shivani
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was well designed, efficient and everything worked. The reception and information at the front desk was very competent and welcoming.
Thomas
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We didn’t get our room cleaned, even though we had the little hanging sign outside our door. Also got locked in the toilets of the cafeteria downstairs, the locks should be checked and changed. The door had to be broken for me to get out. Also, the sink in the room got clogged every time we used it, to brush our teeth even. And the pressure of the water in the shower was too low.
Read More
Martin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was great and the staff could not have done more to make our stay really great. Thank you ark team
Linda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The swimming pool is really great. The only thing I was not pleased about was that I was in a box room when I opened the blind; I was looking into somebody's kitchen. So I could not open the blind through out the stay. The reception is clean and feels welcoming.
Aron
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

decent
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 ARK Canary Wharf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,590 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARK Canary Wharf

Number of reviews per page
20
40
Top reviews
Naziha Isha
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Do not be fooled by the images they advertise it is the complete opposite. The rooms are extremely dirty and dusty. I fear that they do not even clean the rooms they just remake the bed for new arrivals. You will find things that look like bogeys on the walls. The floors are so sticky to walk around in. The dust is disgustingly thick. As soon as we checked in there was someone else’s hair all over the bed sheet. Looked like someone’s pubes. It’s absolute filth.
Read More
Ross
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

clean, warm and friendly
Rochelle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good value, welcoming staff and lovely facilities
Millie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was really nicely designed & very friendly staff with a lovely spa/ pool area. I would say we didn’t find the bed that comfortable and had a dripping tap all night long. It would also be nice to be able to use the pool table if you’re staying there rather than just for members. Other than that we had a great stay !
Gail
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The stay was horrible. It was impossible to reach a live person at reception; the staff was rude, including the one who cursed at me because of my disability, using the ’f’ word; and the manager, Sherifa, was rude and unprofessional. If I could choose zero stars, that would be more appropriate but, unfortunately, it’s not an option.
Read More
Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff very friendly,
Donna
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel, Double bed was far too small and the toilet/shower room was also too small. No bar, cinema room was out of use. The only good thing was the Pool on the 20th floor with amazing views.
Taylor
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good facilities, only down side was the bedroom wasn’t the cleanest and the double beds were actually small doubles. Meaning you could not fit 2 people In comfortably. Would recommend changing this.
Shuv
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice place but the bathroom was the smallest I've ever seen. Awful steep due to the train noise
Peri
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room is nice size but the bed is small, no tea spoon for coffee, no cutlery or plates or anything to use in the kitchenette. Bathroom was dirty, tap and shower were filthy so didn’t use them. Side in the room was dusty ( you’ll find it says clean me on it if you stay there.) Pool was only useable until checkout at 11am which wasn’t clear on check in or on the website. Shower was nicer in the pool changing area than the room.
Read More
Jade
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location and communal areas, good amenities but the mattesss was damaged so had to sleep in a dip and the floor in the room was coming apart so not maintained as expected
Donald
icon-
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The parking arrangements were obstructive and stressful. The lifts are annoying and some of the staff were at best disinterested in helping
Adam
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room and location is great. But the external noise makes me think I’ll choose another location next time - even with the window shut I couldn’t sleep for the DLR noise.
Given
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was helpful
Steven
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room internet was slow and toilet didn’t work
Shivani
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was well designed, efficient and everything worked. The reception and information at the front desk was very competent and welcoming.
Thomas
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We didn’t get our room cleaned, even though we had the little hanging sign outside our door. Also got locked in the toilets of the cafeteria downstairs, the locks should be checked and changed. The door had to be broken for me to get out. Also, the sink in the room got clogged every time we used it, to brush our teeth even. And the pressure of the water in the shower was too low.
Read More
Martin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was great and the staff could not have done more to make our stay really great. Thank you ark team
Linda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The swimming pool is really great. The only thing I was not pleased about was that I was in a box room when I opened the blind; I was looking into somebody's kitchen. So I could not open the blind through out the stay. The reception is clean and feels welcoming.
Aron
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

decent
Number of reviews per page
20
40