ARK Canary Wharf

Hotels
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7.6
/10
Pleasant
1,568 reviews

What Guests Say About Their Stay

Aj

10.0
/ 10
Really good amenities/facilities, great location next to station. Everything you need for short or long stays.

Mark

10.0
/ 10
Really nice place. Great amenities. Convenient for exploring the far east end of London, but easy to get into the centre of town too.

Aon

10.0
/ 10
I’ve stayed at The Ark at Canary Wharf for extended periods and keep coming back, which probably says everything. I’ve been staying here on and off since November last year, often for months at a time, and the experience has consistently been excellent. The staff are always welcoming, professional, and genuinely helpful, which makes a huge difference when you’re somewhere long-term rather than just passing through. The building itself is well maintained, comfortable, and in a great location, but what really stands out is the level of service and the atmosphere the team creates. I’ve stayed in plenty of places around London and this is one of the few where you actually feel looked after. Honestly, I have nothing negative to say, and that’s rare. If you’re considering staying here, I’d highly recommend it.
In the Area
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20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at ARK Canary Wharf is a good choice when you are visiting Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ARK Canary Wharf

20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF
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Lobby 2 ARK Canary Wharf

Discover More About ARK Canary Wharf

General


In London (Canary Wharf)

Location


A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. This hotel is 4 mi (6.5 km) from The Arena and 4.6 mi (7.5 km) from Greenwich Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cutty Sark - 2.1 km / 1.3 mi
Greenwich Market - 2.2 km / 1.3 mi
National Maritime Museum - 2.4 km / 1.5 mi
Greenwich Park - 2.7 km / 1.7 mi
The Arena - 4.1 km / 2.6 mi
River Thames - 4.3 km / 2.6 mi
ExCeL Exhibition Centre - 4.7 km / 2.9 mi
ABBA Arena - 4.9 km / 3.1 mi
Tower of London - 5.6 km / 3.5 mi
Tower Bridge - 5.9 km / 3.6 mi
Brick Lane - 5.9 km / 3.7 mi
Victoria Park - 5.9 km / 3.7 mi
Westfield Stratford City - 6 km / 3.7 mi
Old Spitalfields Market - 6.1 km / 3.8 mi
Queen Elizabeth Olympic Park - 6.4 km / 4 mi

The nearest airports are:
London City Airport (LCY) - 8.5 km / 5.3 mi
Heathrow Airport (LHR) - 102.9 km / 63.9 mi
Gatwick Airport (LGW) - 80.8 km / 50.2 mi
Stansted Airport (STN) - 56.5 km / 35.1 mi
Luton Airport (LTN) - 86.9 km / 54 mi

Facilities


Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.

All facilities in ARK Canary Wharf

Swimming Pool ARK Canary Wharf
Swimming Pool
Fitness Center ARK Canary Wharf
Fitness Center
Functional Hall ARK Canary Wharf
Functional Hall
Common Space ARK Canary Wharf
Common Space
Lobby ARK Canary Wharf
Lobby

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Library
  • Indoor pool
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in ARK Canary Wharf

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARK Canary Wharf
151
Number of floors in ARK Canary Wharf
20
Another facilities in ARK Canary Wharf
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Luggage storage

Frequently asked question in ARK Canary Wharf

What are available facilities at ARK Canary Wharf?
There are top facilites at ARK Canary Wharf such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ARK Canary Wharf?
The standard check-in time at ARK Canary Wharf is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does ARK Canary Wharf provide breakfast?
Yes, ARK Canary Wharf provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARK Canary Wharf?
ARK Canary Wharf is a 4.0-star hotel.
How many floors does ARK Canary Wharf have?
ARK Canary Wharf has 20 floors.
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More Reviews from Other Guests in ARK Canary Wharf

7.6
Pleasant
From 1,568 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARK Canary Wharf

Number of reviews per page
20
40
Top reviews
Aj
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Really good amenities/facilities, great location next to station. Everything you need for short or long stays.
ky-mani
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I was not allowed to stay in the room I had paid for because they have none of my details on their system, they said it does not matter if I have my confirmation details and I was told to leave, leaving me stranded in London for 9 hours
Mark
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice place. Great amenities. Convenient for exploring the far east end of London, but easy to get into the centre of town too.
Aon
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I’ve stayed at The Ark at Canary Wharf for extended periods and keep coming back, which probably says everything. I’ve been staying here on and off since November last year, often for months at a time, and the experience has consistently been excellent. The staff are always welcoming, professional, and genuinely helpful, which makes a huge difference when you’re somewhere long-term rather than just passing through. The building itself is well maintained, comfortable, and in a great location, but what really stands out is the level of service and the atmosphere the team creates. I’ve stayed in plenty of places around London and this is one of the few where you actually feel looked after. Honestly, I have nothing negative to say, and that’s rare. If you’re considering staying here, I’d highly recommend it.
Read More
Kevin
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very small room and bed, very noisy on level 19 due to swimming pool on level 20, also very hot with no AC, reported TV not working and they said it was a building and could not fix it.
Damium
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My bed broke? In my sleep and messed up my neck. The hotel in general is usually good but this occasion was a nightmare.
Louise
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Kitchenette in room was good idea but absolutely no pans, crockery, cutlery, so basically unuseable & no point in it being there. Bathroom absolutely tiny compared to the size of the overall room, could barely move in the shower & ended up using kitchen sink as bathroom one too small. Toiletries weren't great quality either. That said, I got it for a decent price for London, it was clean, walkable to public transport & nice to have a swimming pool. Didnt use the gym, cinema room or coworking areas but again nice that these are available.
Read More
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good place to stay with a great view
Aaron
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Pool was amazing but room was quite small. Bathroom is ridiculously small with no storage area or towel racks.
Debbie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was hard making contact to confirm booking but when arrived lovely staff. Studio was very small but overall good stay.
Tanisha
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Firstly there is not enough support or help from the staff there are no phones in the bedroom. I paid for a premium room yet the room I was given was far from premium it was tiny and blocked by a block of flats despite being advertised as ‘city view’ I was able to change after making a complaint but in the new room the TV was so far from the bed it wasn’t comfortable nor were there any plates, bowls, spoons etc… in the kitchen area which didn’t make any sense as there is no way to use it without these. I did love the pool area but it was quite disappointing that the bar/ restaurant area was closed. There is also no where to buy food in the hotel nor is there anywhere to get or order breakfast. Although there is a cafe next to the reception area. I also had an extremely bad sleep, it was sooo noisy and people were shouting outside my room before 5am in the morning.
Read More
Adam
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The rooms are small, but that is reflected in the price. The area is extremely noisy with the nearby DLR. The rooms get very warm, with no control over temperature other than opening a window. Ergo noise. The beds are small doubles, so they don’t really work for couples. Staff all seem to have an attitude - you’re left standing around reception like you’re not really cared about. You’re asked for identification when you check in, with no explanation as to why. I only stay here when there’s a deal on.
Read More
alaa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Prime location, loads of activities to do like indoor swimming pool, gym, cinema, and games room. The view from 20th floor seating area was wonderful. Even though the room was small but it had everything we needed.
Dale
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

very good
Richard
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room needs a good clean, dusty round the edges, cobweb, bathroom smells, not a pleasant environment. Halls on the 11th floor had a horrible malodour. As a company that supplies commercial cleaning products to the Uk largest hotel chain there is no excuse for malodour and poor cleaning execution.
Madison
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

was a lovely stay, friendly staff, however beds do come up the smaller side of a double, overall great hotel will definitely stay again
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely staff, great location, and lovely pool & gym
David
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property needs an upgrade. No regular cleaning provided. Kitchenette missing necessary items like cutlery and plates. Tv doesn’t work properly. Very friendly staff. Proximity to DLR is good. Location too.
Michael
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice pool and conveniently located.
Tengna Mary
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was tidy. Not clean. Marks on surfaces. Smelt horrible. Hallway smelt foul. WiFi was good. Staff were staff. They were efficient but there was definitely not service with a smile
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 ARK Canary Wharf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,568 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ARK Canary Wharf

Number of reviews per page
20
40
Top reviews
Aj
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Really good amenities/facilities, great location next to station. Everything you need for short or long stays.
ky-mani
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I was not allowed to stay in the room I had paid for because they have none of my details on their system, they said it does not matter if I have my confirmation details and I was told to leave, leaving me stranded in London for 9 hours
Mark
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice place. Great amenities. Convenient for exploring the far east end of London, but easy to get into the centre of town too.
Aon
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I’ve stayed at The Ark at Canary Wharf for extended periods and keep coming back, which probably says everything. I’ve been staying here on and off since November last year, often for months at a time, and the experience has consistently been excellent. The staff are always welcoming, professional, and genuinely helpful, which makes a huge difference when you’re somewhere long-term rather than just passing through. The building itself is well maintained, comfortable, and in a great location, but what really stands out is the level of service and the atmosphere the team creates. I’ve stayed in plenty of places around London and this is one of the few where you actually feel looked after. Honestly, I have nothing negative to say, and that’s rare. If you’re considering staying here, I’d highly recommend it.
Read More
Kevin
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very small room and bed, very noisy on level 19 due to swimming pool on level 20, also very hot with no AC, reported TV not working and they said it was a building and could not fix it.
Damium
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My bed broke? In my sleep and messed up my neck. The hotel in general is usually good but this occasion was a nightmare.
Louise
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Kitchenette in room was good idea but absolutely no pans, crockery, cutlery, so basically unuseable & no point in it being there. Bathroom absolutely tiny compared to the size of the overall room, could barely move in the shower & ended up using kitchen sink as bathroom one too small. Toiletries weren't great quality either. That said, I got it for a decent price for London, it was clean, walkable to public transport & nice to have a swimming pool. Didnt use the gym, cinema room or coworking areas but again nice that these are available.
Read More
Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good place to stay with a great view
Aaron
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Pool was amazing but room was quite small. Bathroom is ridiculously small with no storage area or towel racks.
Debbie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Was hard making contact to confirm booking but when arrived lovely staff. Studio was very small but overall good stay.
Tanisha
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Firstly there is not enough support or help from the staff there are no phones in the bedroom. I paid for a premium room yet the room I was given was far from premium it was tiny and blocked by a block of flats despite being advertised as ‘city view’ I was able to change after making a complaint but in the new room the TV was so far from the bed it wasn’t comfortable nor were there any plates, bowls, spoons etc… in the kitchen area which didn’t make any sense as there is no way to use it without these. I did love the pool area but it was quite disappointing that the bar/ restaurant area was closed. There is also no where to buy food in the hotel nor is there anywhere to get or order breakfast. Although there is a cafe next to the reception area. I also had an extremely bad sleep, it was sooo noisy and people were shouting outside my room before 5am in the morning.
Read More
Adam
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The rooms are small, but that is reflected in the price. The area is extremely noisy with the nearby DLR. The rooms get very warm, with no control over temperature other than opening a window. Ergo noise. The beds are small doubles, so they don’t really work for couples. Staff all seem to have an attitude - you’re left standing around reception like you’re not really cared about. You’re asked for identification when you check in, with no explanation as to why. I only stay here when there’s a deal on.
Read More
alaa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Prime location, loads of activities to do like indoor swimming pool, gym, cinema, and games room. The view from 20th floor seating area was wonderful. Even though the room was small but it had everything we needed.
Dale
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

very good
Richard
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room needs a good clean, dusty round the edges, cobweb, bathroom smells, not a pleasant environment. Halls on the 11th floor had a horrible malodour. As a company that supplies commercial cleaning products to the Uk largest hotel chain there is no excuse for malodour and poor cleaning execution.
Madison
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

was a lovely stay, friendly staff, however beds do come up the smaller side of a double, overall great hotel will definitely stay again
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely staff, great location, and lovely pool & gym
David
icon-
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property needs an upgrade. No regular cleaning provided. Kitchenette missing necessary items like cutlery and plates. Tv doesn’t work properly. Very friendly staff. Proximity to DLR is good. Location too.
Michael
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice pool and conveniently located.
Tengna Mary
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was tidy. Not clean. Marks on surfaces. Smelt horrible. Hallway smelt foul. WiFi was good. Staff were staff. They were efficient but there was definitely not service with a smile
Number of reviews per page
20
40