ARK 캐나리 워프

Great friendly staff, clean hotel and room. Great facilities, pool, sauna and swimming pool. The gym was clean and had enough equipment and space. One of my favourite place to stay when I'm in London

The studio is fair enough for the price. I love the pool, and the pool views. I wish I got my room clean everyday thou.

Was lovely

Great pool which is why I booked, but the bed was smaller than a double so not comfortable for a couple. The train was also really close to our window so both of those things meant we didn’t have a good night’s sleep! Communal area and cafe downstairs was really nice though

The room was very dirty and also had a very strong smell in the shower drain which filled the room every time you opened the bathroom door. The bedsheets were not clean and the tv didnt work

Great stay, the room was clean and the kitchen well equipped with fridge, microwave, stove, kettle. well organise, compact room.

The hotel was superb but lacked a proper restaurant

I was disappointed with the housekeeping service during my stay. The property only offers cleaning every 3 days, and when I requested an early cleaning before that period, the staff came but did not actually clean the room. No fresh towels, soap, or shampoo were provided. I also had to request replacement toilet paper, which was then left outside the door on the floor, showing a lack of care for hygiene and germs. Overall, the service felt inattentive and unprofessional.

Yes

Asked about the to being fixed twice still not done. Sink didn’t empty properly and the bed was very uncomfortable Breakfast was excellent and room clean

Bed was so small - not a standard double. Kettle in one room was broken and they also couldn't watch the TV as they wanted proof of TV licence.

The room was quite ok, could be a little cleaner and the shower door was broken. But the pool area is great, also the opening hours for it

The room was so unclean upon arrival and whilst I was undressed someone walked into the room ready to clean. This should’ve been done prior to me checking into the room. I wasn’t expecting to be fully undressed bare bottomed and have room service walk in unannounced. Like at least knock on the room. The room was so unclean with hair and fluff from previous still there. The floor had sticky residue and even when I asked for it to be cleaned it wasn’t. I was moved to another room the next day upon complaining and yet again the room was unclean there’s hair in the bed all on the floor and it’s just so unsanitary.

Shower door kept falling off the frame, room was okay otherwise.

decent hotel, I really enjoy the spa

I specifically requested a quiet room when making the reservation, but was given a room next to the railway. Trains started running around 5am and continued until nearly midnight, making it very difficult to sleep. I only realised how noisy it was after going to bed, so I did not ask to change rooms, but I slept poorly for all three nights. The room was very small, though acceptable for two people. There were hooks, but no pots or plates provided. The facilities were a plus: the swimming pool was clean, and the dry sauna, steam room and jacuzzi were nice and well maintained. There is also a gym, although I did not have time to use it. The hotel is located in Zone 2, with convenient access to the city centre.

The staff were fantastic! The top floor exquisite to work and relax on. Just needs a restaurant on site

really great stay i will definatly use again for business

Nice location and good facilities but terrible rooms. When we arrived we were given a room on the 10th floor and as soon as we entered we were met with the stench of cigarette smoke. Definitely not worth the money we paid for the room

The room was ok, for what it was. We only needed a bed to sleep in. However, we found an open baggie (of drugs) on the floor under the table, which not only is very unsanitary and unclassy, but made us worry about how well the room had actually been cleaned. Additionally, when we arrived to check in, a couple were complaining about a smell in their room. This obviously was not a problem for us, but the staff could have handled that issue with more professionalism.