ARK Canary Wharf

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7.6
/10
Pleasant
1,621 reviews

What Guests Say About Their Stay

Richard

10.0
/ 10
Great hotel with an amazing swimming pool on the 20th floor with great views of Canary Wharf and the o2 arena

PRATIK

10.0
/ 10
I am regular visitor at the Ark, both my partner and I are always find this apartment hotel very cosy and comfortable to stay. You have all the amenities, plus great location to canary wharf, when I have to work in canar wharf its east access - To walk or the DLR. Overall the staff are amazing, and excellent service by the amazing team. I feel so at home at the Ark. Looking forward to my next stay. Thank you to amazing team at the Ark canary wharf, great service, and friendly.

John

10.0
/ 10
Rooms were spotless, staff friendly and helpful. The room was like an apartment great balue
In the Area
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20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF

Main Facilities

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This accommodation offers:
Indoor pool
Parking
Fitness center
Luggage storage
Elevator
Express check-out
Library
Staying at ARK Canary Wharf is a good choice when you are visiting Tower Hamlets. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ARK Canary Wharf

20 Crossharbour Plaza, Tower Hamlets, London, England, E14 9YF
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Lobby ARK Canary Wharf
Lobby 2 ARK Canary Wharf

Discover More About ARK Canary Wharf

General
In London (Canary Wharf)

Location
A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of Excel London and Tower Bridge. This hotel is 4 mi (6.5 km) from The Arena and 4.6 mi (7.5 km) from Greenwich Market.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cutty Sark - 2.1 km / 1.3 mi
Greenwich Market - 2.2 km / 1.3 mi
National Maritime Museum - 2.4 km / 1.5 mi
Greenwich Park - 2.7 km / 1.7 mi
The Arena - 4.1 km / 2.6 mi
River Thames - 4.3 km / 2.6 mi
Excel London - 4.7 km / 2.9 mi
ABBA Arena - 4.9 km / 3.1 mi
Tower of London - 5.6 km / 3.5 mi
Tower Bridge - 5.9 km / 3.6 mi
Brick Lane - 5.9 km / 3.7 mi
Victoria Park - 5.9 km / 3.7 mi
Westfield Stratford City - 6 km / 3.7 mi
Old Spitalfields Market - 6.1 km / 3.8 mi
Queen Elizabeth Olympic Park - 6.4 km / 4 mi

The nearest airports are:
London City Airport (LCY) - 8.5 km / 5.3 mi
Heathrow Airport (LHR) - 102.9 km / 63.9 mi
Gatwick Airport (LGW) - 80.8 km / 50.2 mi
Stansted Airport (STN) - 56.5 km / 35.1 mi
Luton Airport (LTN) - 86.9 km / 54 mi

Facilities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.

All facilities in ARK Canary Wharf

Facility

  • Indoor pool
Swimming Pool ARK Canary Wharf
Swimming Pool
Fitness Center ARK Canary Wharf
Fitness Center
Functional Hall ARK Canary Wharf
Functional Hall
Common Space ARK Canary Wharf
Common Space
Lobby ARK Canary Wharf
Lobby

Transportation

  • Limited parking

Things to Do

  • TV lounge
  • Library
  • Indoor pool
  • Fitness center

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in ARK Canary Wharf

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at ARK Canary Wharf
151
Number of floors in ARK Canary Wharf
20
Another facilities in ARK Canary Wharf
Limited parking, TV lounge, Library, Indoor pool, Fitness center

Frequently asked questions about ARK Canary Wharf

What is normal check-in & check-out time at ARK Canary Wharf?
The standard check-in time at ARK Canary Wharf is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does ARK Canary Wharf provide breakfast?
Yes, ARK Canary Wharf provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of ARK Canary Wharf?
ARK Canary Wharf has a 4.0-star rating.
How many floors does ARK Canary Wharf have?
ARK Canary Wharf has 20.
How many rooms are available at ARK Canary Wharf?
ARK Canary Wharf has 151.
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ARK Canary Wharf reviews and ratings

7.6
Pleasant
From 1,621 reviews
Cleanliness

7.8

Room Comfort

6.8

Service and Facilites

8.0

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Traveller Reviews ARK Canary Wharf

Number of reviews per page
20
40
Top reviews
Amna
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

plug sockets randonly didnt work at times, extremely hot room and there was no air conditioning, i asked for water whilst checking in and was told there woudk be some in the fridge, there wasnt, and when i asked about it later, they said they dont do that
Luke
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our stay for two nights whilst visiting the Capital were overall good. We have stayed in many hotels in London, this probably being the furthest away from the centre. It’s got great connection links for DLR in and out of the city as well as a lovely cafe on the ground floor offering tasty breakfast and coffee. Our room was very small, I guess I didn’t read up on the details well enough as the pictures showed a different room to what I expected but it wasn’t too much of an issue. The worst part of our stay was having to deal with the countless teenagers and young adults using the accommodation for long term stays. There was lots of footfall in and out of the building at all times but this wasn’t too bad during our visit. Rooftop pool was lovely but way too small to accommodate the amount of people that were in there when we visited. Hotel staff were okay,l overall. We probably won’t stay again, we will find a hotel which is an actual hotel and not joint with long term rentals.
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michail
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed was not properly arranged, window couldn't close, too hot.
Graham
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Right next to a train line (useful but extremely noisy 5am - 12 midnight - you will need good ear plugs!!), we stayed in a studio it was very small (I'm a slim person and struggled to get in the shower! The bed very small for 2 - seems a queen rather than a double, but can't be sure). No A/C but a fan provided - Very hot in summer heat. Lacks TLC - the bed was sunken to one side, and the walls all scuffed (needed repainting). Overall an ok price for London, but we have stayed in better places without these issues for the same price.
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Richard
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel with an amazing swimming pool on the 20th floor with great views of Canary Wharf and the o2 arena
mpho Lorraine
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are super hot, the bedding especially mattress pad had stains, the bathroom had super bad odor, toilet doesn’t flush properly and the hallways don’t smell good. The bed didn’t have a fitted sheet just flat sheet.
PRATIK
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I am regular visitor at the Ark, both my partner and I are always find this apartment hotel very cosy and comfortable to stay. You have all the amenities, plus great location to canary wharf, when I have to work in canar wharf its east access - To walk or the DLR. Overall the staff are amazing, and excellent service by the amazing team. I feel so at home at the Ark. Looking forward to my next stay. Thank you to amazing team at the Ark canary wharf, great service, and friendly.
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Tom
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the worst hotels I've ever stayed in, broken beds, Broken fans, no A/C and very very noisy. It was that bad I ended up leaving a day early. I would have liked a refund for that day too.
Alda
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best staff
Colm
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean but very small and there were a few maintenance issues (sink didn't drain well and shower door was loose). There was no air conditioning and the room was uncomfortably hot, even when the outside temperature had dropped. There was a fan in the room but it was not enough to keep the room cool and I had difficulty sleeping from the heat. Overall it felt more like student accommodation than a luxury apartment. The staff are very friendly and helpful and fixed the shower door immediately. The reception area is nice and the pool and sauna are one of the best out of any apartments I've stayed in.
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Terri
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was very small and hot. All evening and night disturbed by the Docklands light railway. Vibrated through the room. Very small bathroom. Could wash your feet whilst sitting on toilet. People using facilities lack respect. Coming out of lift in big group /rowdy in swim shorts /towels and shirtless. Lifts take ages
Ziad
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tiny rooms (got two). Clean, warm in July, nice large gym and nice lobby area. Kitchen had nothing in it! Found out on checkout that I that I could have requested it what I needed. Bathroom really small. Like airplane size minus the shower, can’t move inside the shower or you could hurt yourself. 2nd time here but won’t come back unless this place is 1/3 the price and anyone else 😅. Portable fan had so much dust on it as if it was never used. Overall it’s a good place to stay as long as you know the drawbacks.
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John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms were spotless, staff friendly and helpful. The room was like an apartment great balue
Louis
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No AC room was ok
Oladapo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love the swimming pool area
amy
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very misleading and very disappointing. The room was no wider than the bed, but the photos don’t show us, they lead to believe that you have at least some space. no air con so the room was unbelievably hot at all hours. Doors in the corridor constantly slamming shut. Maids this morning was making rude remarks towards hotel guest which we could clearly hear from our room. Teenagers constantly coming in and out of reception. Not a good experience and would not stay here again. Extremely disappointed.
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Vipen
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The only good thing was the pool steam and sauna facilities, everything else was poor and dangerous. 1) The bed had a sharp metal spring protruding out of it which was only realised when someone got injured from it. 2) The shower door was broken and nearly fell on my face. 3) There was no kitchen equipment (cutlery plates or other basic things). The listing falsely advertised that these would be present. 4) There was no kitchen soap but I guess we dont need it because they did not provide any kitchen items anyway. 5) The fridge shelf was broken. 6) The apartment was extremely hot, surprised there is no air conditioning available. In fairness this was not advertised anyway. 7) The pool and sauna areas had no locker rooms available and there was only 1 closed shower to use between everyone that uses the facilities. 8) The bathroom was the smallest I have seen in my life. The sink was made for a 5 year old and it was so low down you would have to sit on the toilet just to use it. The shower was so small, if you are over 6ft and carry some weight, you are not going to be able to move without getting hit by something. 9) You try to call the front desk a million times and no one answers. You try to message via the expedia app to the hotel and they do not respond. Absolute joke. 10) At one point the whole area was surrounded by police, don't know what happened, but it doesn't seem that safe. Very shocking experience to say the least. I will not be coming back. Avoid.
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Dannet
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

10/10 we loved it, so beautiful
Laura
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were amazing, room impossibly and suffocating hot due to lack of aircon and airflow. Stayed on one of the hottest days of the year and from stepping out the lift and into the corridor on the 15 floor I knew I was going to be in for a terrible night. There was a small fan in the room but it didn’t touch the temperature
Suraien
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room very nice and Modern and nice pool
Number of reviews per page
20
40

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Lobby 4 ARK Canary Wharf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.