ibis Bristol Centre

Having browsed the reviews and photos before booking, I arrived with reasonable expectations - which made the reality something of a surprise. The room given to me appeared significantly more dated than anything shown online - halogen lighting, a linoleum bathroom that felt closer to a utility room than a hotel, and an overall aesthetic that hadn’t seen an update in some time (room 101, ironically). The room appeared to be designed for wheelchair users, which raises its own questions - it was notably small, and I genuinely wondered whether a wheelchair would comfortably navigate the space. If the accessible rooms receive less investment than the standard ones shown in the promo photos, that feels like a disservice to exactly the guests who need the most comfortable stay. The location is convenient and the stay was functional. But the gap between what’s advertised and what’s delivered is rather significant. Especially for £170 a night. Won’t be staying here next year for sure

Clean, functional and central. Great for a weekend away.

Clean room with comfortable bed. Property has a nice lounge area. Room temperature was very warm, with no user control (unless outside temperature is >21 degC). The window wouldn't open to help, and nobody came to fix after our request.

Great location and excellent breakfast are the perks of this hotel.

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The parking was fine no problem. You need to pre book for the discount but easy. The room was clean the bathroom door would not shut tidy which was a bit difficult. There was a funny smell in the passages but not sure what it was. The staff were brilliant

Unfortunately our experience with Ibis was terrible. They cancelled our reservation (we had paid in advance for 3 nights) and they double booked other guests in the room reserved for us. Their policy says that no show results in cancellation. We didn’t show up on the first day of reservation but we sent a message through Expedia saying that we would still make it and we were headed as participants to the Running event hosted in Bristol. They failed to read the message and cancelled our reservation resulting in us having to room around Bristol to find a stay when was all pretty much booked for the 1/2 marathon event. On top of that we had to pay premium prices elsewhere as we had no options left. Sloppy way of handling customers and terrible policy. Will not recommend this franchise to anyone.

Pleasant staff for late evening arrival. Quiet room well away from Friday night harbourside noise! Only criticism - wood and tiled floors throughout room could have done with a wash.

The room was clean, spacious and the bed comfortable. The bathroom door didn't close properly , but it was not a big issue. The staff was friendly and very helpful. Breakfast was abundant and reasonably good.

A clean well kept Room, excellent surroundings with restaurants and bars close by

All good.

Assigned an unrequested disabled room that was not clean. The room was very warm with no temperature control and there was significant noise from outside. Overall, the stay was uncomfortable and below expected standards

We really enjoyed our stay at The Ibis. The room was lovely and clean and staff were friendly. They also offered a 20% discount on parking at The Millenium car park.

Clean but small room, friendly staff, good breakfast and great location. Comfy bed with pillows that suited us. Parking was £12.50 for 24 hours in the Millenium Square car park which is really close. Towels were a bit old but did the job. We were in room 209 which was quite noisy as needed the window open as no air con.

The property had the facilities required for a stay in the harbourside area, clean and basic. The only tging I will say is watch the step as you come out of the bathroom pod other than that staff were friendly and had a great time

Great location for the Harbourside and millennium square, reasonable price for hotel and carpark with discount (£10/24 hours) very nearby, room adequate and clean with shower ensuite. I had an Amazon delivery which the reception staff held for me without bother. I'd definitely return.

Excellent breakfast with lots of choice. Would return

Nearby Tesco express. Many eat out places. Short walk to centre where buses are.

Brilliant location and a lovely modern hotel. Breakfast was excellent and unrushed and the 12 checkout time is a blessing.

Some of the cleaning staff needs to pay attention to their personal hygiene. There no reason for a guest to be blasted with the overpowering body odour of some staff in the lifts or hallways. It is markedly so in the elevator the housekeeping staff uses that opens to the back area. It needs to be addressed.