Hotel nya cukup megah, walau bukan hotel baru, namun terlihat bahwa hotel nya bersih, kamar juga bersih. Cukup mewah untuk hotel bintang 4, area hotel sangat luas, sangat asri, penilaian cukup, blm istimewa.
Check in just so smooth, we love how livy the front office is so helpful, breakfast is great, room is very clear. Definitely will comeback soon! Enjoying our short vacation in Surabaya!
Not a really pleasant stay. The room is so dirty (there 's even a bug). No towel, soap not filled. Customer service could be better. The securities have no manner at all, yelling and rude. What an unpleasant experience.