How many rooms are available at CREW EXPRESS Hotel?

CREW EXPRESS Hotel has 65 rooms in total.

Does CREW EXPRESS Hotel provide parking?

Yes, CREW EXPRESS Hotel provides parking. Please confirm details directly with the hotel.

Does CREW EXPRESS Hotel provide airport transfer?

Yes, CREW EXPRESS Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about CREW EXPRESS Hotel?

CREW EXPRESS Hotel is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

USD | EN

Support

Search Hotels

CREW EXPRESS Hotel

Name: CREW EXPRESS Hotel
Address: Jalan Arteri Kualanamu, Deli Serdang, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372, Jalan Arteri Kualanamu, Deli Serdang, Sumatra Utara, 20372, Indonesia
Rating: 8.3

Hotels

Preferred Partner

8.3

/10

Very Good

2,661 reviews

What Guests Say About Their Stay

Staff Friendliness (63)

Ambiance (58)

Accessibility (56)

Hotel Area (50)

f***z

10.0

/ 10

The facilities and services provided are excellent and commensurate with the price paid, especially the free shuttle service to the airport is very helpful so you don't have to bother ordering a GrabCar anymore.

See original

Risdhika A. G.

9.7

/ 10

A new hotel with an attractive price, including breakfast. Conveniently located near the airport, there's a free shuttle service at certain times. The amenities are very helpful for airport access. The room was clean and all amenities worked well. Wi-Fi was good and the hot water was available.

See original

Bustami Y.

10.0

/ 10

Very satisfying, intimate service, complete facilities, clean and comfortable environment, basically satisfied.

See original

Fera A.

8.5

/ 10

His service is friendly, satisfying.

See original

Indra P. K.

9.7

/ 10

Comfortable and quiet, and spacious rooms.

See original

In the Area

See Map

Jalan Arteri Kualanamu, Deli Serdang, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at CREW EXPRESS Hotel is a good choice when you are visiting Tanjung Morawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in CREW EXPRESS Hotel

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

CREW EXPRESS Hotel Address: Map & Location

Jalan Arteri Kualanamu, Deli Serdang, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20372

Discover More Places

Discover More About CREW EXPRESS Hotel

Location

Staying at CREW EXPRESS Hotel is a good choice when you are visiting Tanjung Morawa.

About CREW EXPRESS Hotel

CREW EXPRESS Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, CREW EXPRESS Hotel is the perfect place to stay that provides decent facilities as well as great services.

CREW EXPRESS Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Have fun with various entertaining facilities for you and the whole family at CREW EXPRESS Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CREW EXPRESS Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at CREW EXPRESS Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CREW EXPRESS Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CREW EXPRESS Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, CREW EXPRESS Hotel is the right place to stay.

All facilities in CREW EXPRESS Hotel

Bar, Cafe and Lounge

Common Space

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Food and Drinks

Restaurant with AC
Breakfast
Buffet breakfast
Continental breakfast
Snack bar

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

General

AC
Heater
Non-smoking room
Smoking area

Hotel Services

Front desk
24-hour Receptionist
24-hour security

Transportation

Airport transfer
Secure parking

Nearby Facilities

Grocery
Laundry

Things to Do

Outdoor facilities

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in CREW EXPRESS Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at CREW EXPRESS Hotel	65
Number of floors in CREW EXPRESS Hotel	5
Another facilities in CREW EXPRESS Hotel	Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in CREW EXPRESS Hotel

What are available facilities at CREW EXPRESS Hotel?

There are top facilites at CREW EXPRESS Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at CREW EXPRESS Hotel?

Check-in time at CREW EXPRESS Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does CREW EXPRESS Hotel provide breakfast?

Yes, CREW EXPRESS Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of CREW EXPRESS Hotel?

CREW EXPRESS Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does CREW EXPRESS Hotel have?

CREW EXPRESS Hotel has 5 floors.

See All

More Reviews from Other Guests in CREW EXPRESS Hotel

Overall Ratings & Reviews CREW EXPRESS Hotel

Traveloka (2,643)

Other sources (18)

8.4

Very Good

From 2,643 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.3

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about CREW EXPRESS Hotel

All

Staff Friendliness (43)

Ambiance (34)

Accessibility (33)

Room Space (32)

Taste (30)

Bedroom (29)

Bathroom (29)

Variety (29)

Wifi (28)

Hotel Area (25)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews CREW EXPRESS Hotel

Number of reviews per page

Customer reviews

Taufik H.

Business

9.1

/10

Reviewed 1 week(s) ago

A budget hotel, less than 300,000 Rupiah, close to the airport and with airport shuttle service. Breakfast for two is included. The service is friendly and excellent. Great, you can leave durian and bolu meranti in the lobby fridge. Breakfast is only one option, sometimes fried rice, sometimes lontong sayur (rice cake with vegetables). It's quite tasty. The car park isn't very spacious. Lost items weren't thrown away and stored. The next day, they were stored in the lobby. Thank you for the excellent and satisfying service.

See original

Find this review helpful?

Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

Strategic location, comfortable, clean.

See original

Find this review helpful?

charlie b.

6.2

/10

Reviewed 3 week(s) ago

The room received does not match the order.

See original

Find this review helpful?

D***n

Staycation

6.8

/10

Reviewed 3 week(s) ago

The business room I booked had a sofa. Upon check-in, they told me the rooms with sofas were sold out. The room size also didn't match the photos in the app. I chose the business room because it had a sofa.

See original

Find this review helpful?

Farhan R.

5.4

/10

Reviewed 5 week(s) ago

Staff is very unfriendly, rooms are small and smelly

See original

Find this review helpful?

f***a

Business

9.4

/10

Reviewed 8 week(s) ago

Very comfortable, and the service is excellent. Thank you.

See original

Find this review helpful?

J***F

10.0

/10

Reviewed 11 week(s) ago

Quiet, clean and pleasant

See original

Find this review helpful?

Y***a

9.7

/10

Reviewed 11 week(s) ago

Good. Makes the family comfortable. Cleanliness could be improved.

See original

Find this review helpful?

S***d

9.4

/10

Reviewed 11 week(s) ago

very strategic and economical

See original

Find this review helpful?

G***h

9.3

/10

Reviewed 12 week(s) ago

Clean room, clean toilet, for that price you can get breakfast.

See original

Find this review helpful?

I***y

6.7

/10

Reviewed 12 week(s) ago

The female hotel staff were unfriendly; when asked politely, they responded curtly and with a dismissive expression. The bathroom smelled, the sink and toilet leaked, and the water dispenser in front of the room also leaked, with only a small amount of water leaking into the room. The sheets also appeared to have not been changed, and were dirty and stained.

See original

1 people find it helpful

syahrul r.

10.0

/10

Reviewed 17 week(s) ago

Quite satisfying with affordable price.

See original

Find this review helpful?

s***l

10.0

/10

Reviewed 17 week(s) ago

Quite satisfying at a very affordable price.

See original

Find this review helpful?

F***i

Transit

9.4

/10

Reviewed 17 week(s) ago

Friendly staff and comfortable place, parking is also safe and spacious

See original

1 people find it helpful

Agus C.

Business

8.4

/10

Reviewed 18 week(s) ago

The food is just ordinary, maybe because it's suddenly crowded with Chinese New Year holidays and lots of people want to go on Umrah.

See original

1 people find it helpful

S***i

Business

10.0

/10

Reviewed 19 week(s) ago

Comfortable and no damage to the room

See original

1 people find it helpful

Accommodation's Reply

08 Feb 2026

Dear Mr./Ms. S*i, Thank you for taking the time to write a review of our hotel. Your feedback is very valuable. We appreciate your comments regarding our services and our ongoing improvement. We are delighted to hear that you were satisfied with our services during your stay. We hope to welcome you back to Crewe Express Hotel Kualanamu again! Sincerely, The Crewe Express Hotel Management

See original

P***u

8.5

/10

Reviewed 20 week(s) ago

very nice and friendly staff, the atmosphere is cool

See original

1 people find it helpful

Accommodation's Reply

08 Feb 2026

Dear Ms. Pu, Thank you for taking the time to write a review of our hotel. Your feedback is very valuable. We appreciate your comments regarding our services and our ongoing improvement. We are delighted to hear that you were satisfied with your stay. We hope to welcome you back to Crewe Express Hotel Kualanamu again! Sincerely, The Crewe Express Hotel Management

See original

T***a

Leisure

9.7

/10

Reviewed 20 week(s) ago

Hotel staff is friendly, pleasant

See original

1 people find it helpful

D***n

6.8

/10

Reviewed 21 week(s) ago

Not very pleasant, the service should be improved, the availability of mineral water in the room. Room cleanliness should be taken into account

See original

2 people find it helpful

Accommodation's Reply

08 Feb 2026

Dear Mr. D*n, Thank you for your review. We apologize for any inconvenience you may have experienced during your stay at our hotel. However, we will investigate all the details you have provided so that we can better understand how to improve the quality of our accommodations and services for you and other guests. Thank you for staying with us, and we hope to serve you again. Sincerely, The Crew Express Hotel Management

See original

f***z

Transit

10.0

/10

Reviewed 22 week(s) ago

See original

2 people find it helpful

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.