Dorsett Kuala Lumpur

Hotels
8.5
/10
Very Good
3,588 reviews

What Guests Say About Their Stay

Distance To City Center (134)
Room Space (117)
Bedroom (110)
Surroundings (108)

M***a

9.7
/ 10
My go-to hotel each time I visit KL. The location is unbeatable from Pavilion and TRX. Room is clean as always, and now they have filtered water to save plastic usage. Good job!

salma t.

10.0
/ 10
The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!

salma t.

10.0
/ 10
The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!

Katherine W.

10.0
/ 10
Booked this hotel very last minute and didn’t expect much, but it turned out really good! Worth the price, room was spacious and super convenient location-wise! Loved their green initiatives too, would definitely come back!

A***A

9.4
/ 10
Friendly front-desk staff. Neatly located in Bukit Bintang; convenient walking distance to malls, public transport, and eateries. Kudos to house-keeping staff for keeping the room in tiptop condition. Will be staying here in future trips.
In the Area
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172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Dorsett Regency Kuala Lumpur Staying at Dorsett Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Dorsett Kuala Lumpur Address: Map & Location

172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Dorsett Kuala Lumpur Rates per Night

Planning a trip and wondering about hotel rates? Finding the best hotel prices for your stay at Dorsett Kuala Lumpur is easy. Dorsett Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Dorsett Kuala Lumpur hotel rates?

Dorsett Kuala Lumpur Location & Address

Need to know where to find Dorsett Kuala Lumpur? Dorsett Kuala Lumpur is located at 172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 . It's situated in the heart of Kuala Lumpur, known for its vibrant culture and easy access to attractions. The hotel is approximately 2 km from the city center.

How to go to Dorsett Kuala Lumpur from Airport

Getting to Dorsett Kuala Lumpur from the airport is straightforward, with several convenient options available. Here's how you can make your way from Kuala Lumpur International Airport (KUL) to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, taking approximately 45-60 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Traveloka are available at the airport. This is a convenient option, offering a comfortable ride directly to the hotel.
  • Airport Bus (most affordable): The airport bus is a budget-friendly option. The journey takes longer, around 1.5 to 2 hours, depending on traffic and the specific route.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct and comfortable transfer. If you're on a budget, the airport bus is a good choice, but allow extra travel time.

Dorsett Kuala Lumpur Reviews & Summary

Want to know what other guests think about Dorsett Kuala Lumpur? Hotel reviews often highlight the hotel's excellent location, friendly service, and comfortable rooms. Guests frequently praise the hotel's proximity to shopping, dining, and public transport, making it an ideal base for exploring Kuala Lumpur. The hotel's rooftop pool and bar are also popular features, offering stunning city views.

Many guests rave about the hotel's modern amenities and the overall value for money. One guest said, "I loved my stay at Dorsett Kuala Lumpur! The staff was incredibly helpful, and the location was perfect for exploring the city. I would definitely stay here again!"

Dorsett Kuala Lumpur Room Types Available

Curious about the different hotel room types at Dorsett Kuala Lumpur? The hotel offers a variety of room categories to suit different needs and preferences. Here's a look at the room types available:

  • Deluxe Room: Comfortable rooms with city views, available in smoking and non-smoking options.
  • Premier Room: Larger rooms with upgraded amenities and city views, available in smoking and non-smoking options.
  • Family Room: Spacious rooms designed for families, with multiple beds and extra space.
  • Suites: Luxurious suites with separate living areas and enhanced amenities.

Please note: Dorsett Kuala Lumpur is not pet-friendly.

Hotel Facilities in Dorsett Kuala Lumpur

What amenities does Dorsett Kuala Lumpur offer? The hotel provides a range of facilities to ensure a comfortable and enjoyable stay for all guests.

  • Swimming Pool: A rooftop pool with stunning city views.
  • Fitness Centre: A well-equipped gym for guests to maintain their fitness routines.
  • Restaurant: Serves a variety of cuisines.
  • Bar: A rooftop bar offering cocktails and snacks.
  • Business Centre: For business travelers needing to work.

Hotel Buffet or Restaurant/Cafe in Dorsett Kuala Lumpur

Looking for dining options at Dorsett Kuala Lumpur? The hotel offers several dining choices to satisfy your cravings. Here's a look at the restaurants and cafes available:

  • Checkers Cafe: Offers a buffet with a variety of international and local dishes. Price per person: $25.00. Opening hours: 6:30 AM - 10:30 PM.
  • Windows on the Park: Serves a la carte meals and snacks.

Dorsett Kuala Lumpur Airport pickups and How to Book

Does Dorsett Kuala Lumpur offer airport transfers? Yes, the hotel provides airport pick-up services for guests. Here's how to book:

To arrange an airport transfer, guests should contact the hotel in advance, preferably at least 24 hours before arrival. You can book directly with the hotel or through Traveloka when making your reservation.

Nearby MRT Station & Bus Stops

Need to know about public transport near Dorsett Kuala Lumpur? The hotel is conveniently located near public transport options, making it easy to explore Kuala Lumpur.

  • Imbi Monorail Station: Approximately 0.3 km from the hotel.
  • Bukit Bintang MRT Station: Approximately 0.5 km from the hotel.
  • Bus Stops: Several bus stops are located within walking distance of the hotel.

Public transport cards are available for purchase at the stations.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near Dorsett Kuala Lumpur? There are plenty of family-friendly attractions nearby to keep everyone entertained.

  • Petronas Twin Towers: Iconic skyscrapers offering stunning views. Distance: 2 km. Entry Price: $20.00.
  • KLCC Park: A beautiful park with a playground and splash pool. Distance: 2 km. Entry: Free.
  • Aquaria KLCC: An underwater aquarium with diverse marine life. Distance: 2 km. Entry Price: $25.00.
  • Berjaya Times Square Theme Park: An indoor theme park with rides and attractions. Distance: 1 km. Entry Price: $30.00.
  • Sunway Lagoon: A water park and theme park with various attractions. Distance: 15 km. Entry Price: $40.00.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Dorsett Kuala Lumpur (Kuala Lumpur)

Looking for great places to eat near Dorsett Kuala Lumpur? You're in luck! The area is filled with fantastic dining options, from cafes to local street food.

  • Cafes/ Restaurants:
  • Feeka Coffee Roasters: Known for its excellent coffee and brunch options.
  • VCR: A popular cafe with a cozy atmosphere and delicious food.
  • Lot 10 Hutong: A food court offering a variety of local dishes.
  • Local Street Food:
  • Hainanese Chicken Rice: A classic Malaysian dish.
  • Laksa: A spicy noodle soup.
  • Nasi Lemak: Coconut rice with various accompaniments.
  • Satay: Grilled meat skewers with peanut sauce.
  • Roti Canai: A flaky flatbread served with curry.

Shopping places near Dorsett Kuala Lumpur (Kuala Lumpur)

Want to do some shopping near Dorsett Kuala Lumpur? You'll find plenty of options nearby.

  • Pavilion Kuala Lumpur: A luxury shopping mall with a wide range of brands.
  • Berjaya Times Square: A large shopping mall with a theme park.
  • Sungei Wang Plaza: A shopping mall with a variety of shops and restaurants.

Other Places to Stay Near Dorsett Kuala Lumpur

Looking for other hotel options near Dorsett Kuala Lumpur? Here are some alternative accommodations in the area:

  • Luxury/5–6 Star Hotels Nearby:
  • The Ritz-Carlton, Kuala Lumpur
  • Shangri-La Hotel, Kuala Lumpur
  • Four Seasons Hotel Kuala Lumpur

For 5-star:

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  • Four-Star Hotels Nearby:
  • Impiana KLCC Hotel
  • The Westin Kuala Lumpur
  • DoubleTree by Hilton Hotel Kuala Lumpur

For 4-star:

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  • Three-Star Hotels Nearby:
  • Hotel Boss
  • Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
  • Melia Kuala Lumpur

For 3-star:

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Hotel availability and room booking

Ready to book your stay at Dorsett Kuala Lumpur? Check hotel availability and make your reservations easily. Traveloka offers a seamless booking experience, allowing you to secure your room with ease.

Book your stay through Traveloka today and enjoy a hassle-free experience!

All facilities in Dorsett Kuala Lumpur

Swimming Pool Dorsett Kuala Lumpur
Swimming Pool
Fitness Center Dorsett Kuala Lumpur
Fitness Center
Functional Hall Dorsett Kuala Lumpur
Functional Hall
Lobby Dorsett Kuala Lumpur
Lobby
Exterior Dorsett Kuala Lumpur
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Things to Do

  • Fitness center
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • TV lounge

Transportation

  • Car rental
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Dorsett Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please be inform, Dorsett Residences @ Bukit Bintang Kuala Lumpur will be operating for essential service only following the guidelines including but not limited to the purpose of travel. The hotel may request additional documentation from guests to validate identity, travel itinerary, and other relevant information, during dates where such guidelines exist. Appreciate could advise guest for standby company letter/ MITI letter/ MySejahtera Digital Certificate 2nd Dose / approval letter to show our Reception team. This is to protect both parties should government office come on ground for checking. Our registration counter located at lobby Dorsett Residence @ Bukit Bintang Kuala Lumpur operating hours between 7am to 11pm daily, last check-in will be before 11pm. Please advise us your arrival time for us to prepare your room. Should you arrive at the hotel and if no one is in sight , please do not hesitate to contact Duty Manager number at +60 12-674 3189 and proceed to wait the Residence lobby for assistance. COVID-19 Information Your health, safety and well-being have always been our utmost priority at Dorsett Kuala Lumpur and Dorsett Residences Bukit Bintang. Rest assured, our team has been closely monitoring the evolving global impact of the novel Coronavirus (COVID-19) and strictly adhering to the safety measure guidelines by the Minister of Health (MOH) Malaysia and World Health Organization (WHO) with additional measures implemented to ensure your safety and well-being are taken care of during your upcoming stay with us. Please click here for further updates on the actions we have taken in response to the outbreak. We’d like to once again thank you for your trust and support you have in us and we look forward to welcoming you back to Dorsett Kuala Lumpur and Dorsett Residences Bukit Bintang soonest! EXEMPTION OF SST & Tourism Tax Please be advise that all rates / prices are with 0% Sales & Service Tax (SST). Tourism Tax will also be fully exempted from 1 July 2020 till 31 December, 2021. Kindly take note effective as of 1st October 2020, Hotel standard and procedure check in/out and parking as below : Check in time Standard check-in time is after 3.00 pm. Guests arriving prior to this time will be allocated rooms as soon as they become available. Request for early check-in must be made at the time of reservation. Every effort will be made to honour your request; however, it will be subject to hotel occupancy on the night prior. Should you wish to guarantee room availability before 3.00 pm, we suggest that the room is reserved from the previous evening. This will incur an additional one-night’s accommodation charge. Check out time Check out time is 11.00 am. Any departure up to 6.00 pm is subject to a charge equivalent to 50% of the nightly room rate. Departures after 6.00 pm will incur a full night’s accommodation charge. Parking - rates • RM10 nett per entry for self-park • RM30 nett per entry for valet service.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Kuala Lumpur
322
Number of floors in Dorsett Kuala Lumpur
29
Another facilities in Dorsett Kuala Lumpur
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Dorsett Kuala Lumpur

What are available facilities at Dorsett Kuala Lumpur?
There are top facilites at Dorsett Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Dorsett Kuala Lumpur?
Check-in time at Dorsett Kuala Lumpur is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Dorsett Kuala Lumpur provide breakfast?
Yes, Dorsett Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Dorsett Kuala Lumpur?
Dorsett Kuala Lumpur is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Dorsett Kuala Lumpur have?
Dorsett Kuala Lumpur has 29 floors.
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More Reviews from Other Guests in Dorsett Kuala Lumpur

Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,587)
Other sources (1,001)
8.7
Very Good
From 2,587 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
All
Distance to City Center (89)
Room Space (84)
Bedroom (83)
Staff Friendliness (78)
Accessibility (73)
Surroundings (72)
Bathroom (72)
Wifi (64)
Ambiance (60)
Hotel Area (60)
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Traveler Reviews Dorsett Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
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Irfan A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
The only problem is that after 4 nights here, the room was not cleaned, even though there was a sign that said it needed to be cleaned.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
l***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The location, price, and hotel room were all great and cool. I'll definitely be back to stay again.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
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Dwi A.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Checked in smoothly. Lower your expectations for a 5-star hotel (do not compare to surrounding hotels). The furniture and building looked worn. But, everything worked smoothly. There was a complaint from other guests about a certain “smell”. But it was still bearable for us. The hotel might need to invest in a dehumidifier to eliminate the odor problem. Other than that, everything was perfect. Especially, it's very walkable to TRX mall and Bukit Bintang crowd. The hotel itself is located in a quieter area of Bukit Bintang.
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2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
Yudy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Nice place hotel at Bukit Bintang area
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1 people find it helpful
Accommodation's Reply
31 May 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
E***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The location is okay, but there is no mineral water, you can only drink from the sink which has a special filter.
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Accommodation's Reply
21 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Please be informed that we have replaced the plastic bottle drinking water with in room filtered water as part of our ESG initiatives. Your kind understanding is very much appreciated. Warm regards. David Wong, Hotel Manager
Juditya S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff didn't provide towels, and they cleaned the room while on the phone, so a lot of things were missed. Overall, it was okay. Strategic location.
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Accommodation's Reply
11 May 2026
Dear Juditya, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings in housekeeping. We will certainly re-train the team again to ensure the service standard is met. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Sri I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel is located near Pavilion Mall in Bukit Bintang and is also close to Jalan Alor, which offers a variety of culinary options. The rooms are spacious and comfortable.
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2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Sri, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***i
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Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
Just a basic hotel with no 5-star hotel do... basically looks like a 3-star hotel.
1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Regret to hear that we didn’t meet your expectation. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
All good though the decor was a bit outdated.
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Accommodation's Reply
29 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is friendly and polite, nice, named Mia.
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2 people find it helpful
Accommodation's Reply
29 Apr 2026
Dear Sir, receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for the service rendered. Such encouraging compliments will surely spur our team to give their best always. We value your support and hope to serve you again soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
What's great about this hotel is its strategic location. It's located near the Bukit Bintang shopping center, just a short walk to everything. The rooms are relatively clean, and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
I've stayed here many times. The price isn't too expensive, the rooms are large, and the location is great. There are lots of food stalls and a pharmacy right down the road.
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Accommodation's Reply
06 Apr 2026
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
A***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Was a long stay for us. Overall was great, despite some construction going on around the building.
1 people find it helpful
Accommodation's Reply
02 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Addicted to wanting to stay at Dorsett again with the family
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2 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
I don't know why the aura in my 19th-floor room was so different. Then, on the third day, while taking a shower, hot mist splashed onto the glass, and a handprint was clearly visible. I assumed it was the hand of a cleaning worker. But deep down, I felt the aura in that room was indeed different from the previous one. Hopefully, there won't be any more strange incidents when I stay here again. The service and cleanliness were excellent.
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Accommodation's Reply
02 Apr 2026
Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are glad to hear that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great location. Good hotel ambiance. Wide variety of food for breakfast. Definitely recommended.
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. Your kind recommendation to others is very much appreciated too. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly and helped with check-in.
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Accommodation's Reply
12 Mar 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Muliati H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I've stayed at the Dorsett many times and have always been satisfied with the service. Everything is fine.
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1 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Muliati, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
My go-to hotel each time I visit KL. The location is unbeatable from Pavilion and TRX. Room is clean as always, and now they have filtered water to save plastic usage. Good job!
2 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Your commendation on our ESG efforts is much appreciated too. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
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Business
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8.5
/10
Reviewed 16 week(s) ago
Spacious room, clean, good air conditioning with low noise FCU and close to business center
2 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
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Exterior 4 Dorsett Kuala Lumpur

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Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,587)
Other sources (1,001)
8.7
Very Good
From 2,587 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
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Distance to City Center (89)
Room Space (84)
Bedroom (83)
Staff Friendliness (78)
Accessibility (73)
Surroundings (72)
Bathroom (72)
Wifi (64)
Ambiance (60)
Hotel Area (60)
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Traveler Reviews Dorsett Kuala Lumpur

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40
Customer reviews
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Irfan A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
The only problem is that after 4 nights here, the room was not cleaned, even though there was a sign that said it needed to be cleaned.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
l***s
icon-Business
Business
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9.7
/10
Reviewed 3 week(s) ago
The location, price, and hotel room were all great and cool. I'll definitely be back to stay again.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
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Dwi A.
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Leisure
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9.4
/10
Reviewed 3 week(s) ago
Checked in smoothly. Lower your expectations for a 5-star hotel (do not compare to surrounding hotels). The furniture and building looked worn. But, everything worked smoothly. There was a complaint from other guests about a certain “smell”. But it was still bearable for us. The hotel might need to invest in a dehumidifier to eliminate the odor problem. Other than that, everything was perfect. Especially, it's very walkable to TRX mall and Bukit Bintang crowd. The hotel itself is located in a quieter area of Bukit Bintang.
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2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
Yudy S.
icon-Leisure
Leisure
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9.4
/10
Reviewed 3 week(s) ago
Nice place hotel at Bukit Bintang area
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1 people find it helpful
Accommodation's Reply
31 May 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
E***d
icon-Leisure
Leisure
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8.4
/10
Reviewed 5 week(s) ago
The location is okay, but there is no mineral water, you can only drink from the sink which has a special filter.
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Accommodation's Reply
21 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Please be informed that we have replaced the plastic bottle drinking water with in room filtered water as part of our ESG initiatives. Your kind understanding is very much appreciated. Warm regards. David Wong, Hotel Manager
Juditya S.
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Leisure
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8.5
/10
Reviewed 6 week(s) ago
The staff didn't provide towels, and they cleaned the room while on the phone, so a lot of things were missed. Overall, it was okay. Strategic location.
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Accommodation's Reply
11 May 2026
Dear Juditya, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings in housekeeping. We will certainly re-train the team again to ensure the service standard is met. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Sri I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel is located near Pavilion Mall in Bukit Bintang and is also close to Jalan Alor, which offers a variety of culinary options. The rooms are spacious and comfortable.
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2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Sri, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***i
icon-Transit
Transit
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5.7
/10
Reviewed 7 week(s) ago
Just a basic hotel with no 5-star hotel do... basically looks like a 3-star hotel.
1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Regret to hear that we didn’t meet your expectation. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
All good though the decor was a bit outdated.
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Accommodation's Reply
29 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff is friendly and polite, nice, named Mia.
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2 people find it helpful
Accommodation's Reply
29 Apr 2026
Dear Sir, receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for the service rendered. Such encouraging compliments will surely spur our team to give their best always. We value your support and hope to serve you again soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
What's great about this hotel is its strategic location. It's located near the Bukit Bintang shopping center, just a short walk to everything. The rooms are relatively clean, and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
C***a
icon-Leisure
Leisure
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8.8
/10
Reviewed 11 week(s) ago
I've stayed here many times. The price isn't too expensive, the rooms are large, and the location is great. There are lots of food stalls and a pharmacy right down the road.
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Accommodation's Reply
06 Apr 2026
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
A***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Was a long stay for us. Overall was great, despite some construction going on around the building.
1 people find it helpful
Accommodation's Reply
02 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Addicted to wanting to stay at Dorsett again with the family
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2 people find it helpful
Accommodation's Reply
25 Mar 2026
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
I don't know why the aura in my 19th-floor room was so different. Then, on the third day, while taking a shower, hot mist splashed onto the glass, and a handprint was clearly visible. I assumed it was the hand of a cleaning worker. But deep down, I felt the aura in that room was indeed different from the previous one. Hopefully, there won't be any more strange incidents when I stay here again. The service and cleanliness were excellent.
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Accommodation's Reply
02 Apr 2026
Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are glad to hear that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
R***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 13 week(s) ago
Great location. Good hotel ambiance. Wide variety of food for breakfast. Definitely recommended.
1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. Your kind recommendation to others is very much appreciated too. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
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Staycation
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9.7
/10
Reviewed 15 week(s) ago
The hotel staff was very friendly and helped with check-in.
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Accommodation's Reply
12 Mar 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Muliati H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I've stayed at the Dorsett many times and have always been satisfied with the service. Everything is fine.
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1 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Muliati, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
My go-to hotel each time I visit KL. The location is unbeatable from Pavilion and TRX. Room is clean as always, and now they have filtered water to save plastic usage. Good job!
2 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Your commendation on our ESG efforts is much appreciated too. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Spacious room, clean, good air conditioning with low noise FCU and close to business center
2 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Number of reviews per page
20
40