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  2. Malaysia(5,797 hotel)
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  6. Dorsett Kuala Lumpur

Dorsett Kuala Lumpur

Hotel
172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 55100
Lihat semua gambar
Mengagumkan
8.6/10
Merujuk kepada 291 tetamu
Berdasarkan 1,505 ulasan tetamu
Penyaman Udara
Parkir
Meja Depan 24j
Kolam Renang
Lif
Restoran
WiFi

Tarikan berhampiran
Bukit Bintang Monorail Station
(0.30 km)
Bukit Bintang
(0.40 km)
Pavilion Kuala Lumpur
(0.47 km)
Low Yat Plaza
(0.50 km)
Log masuk untuk mendapat tawaran hotel hebat sehingga 25%!
Ulasan oleh pengguna Traveloka
Ulasan
8.6
/10
Mengagumkan
Kebersihan
8.80
Keselesaan
8.76
Hidangan
8.30
Lokasi
8.88
Perkhidmatan
8.45

172 Pelanggan Traveloka telah menginap di hotel ini dan memberikan ulasan:

8.5
Staff hotel sgt friendly. Bilik dan juga bilik air agak kecil. Tapi sgt memuaskan kerana facilities boleh dianggap lengkap.
8.8
Hebatm anak2 berpuas hati, saya pun merasa senang.
7.0
Sarapan amat berbaloi dan bilik cantik. Cuma masalah parkir kereta. Mungkin disebabkan sedang diselanggara.
6.1
Lokasi yang baik, perkhidmatan yang buruk di pejabat depan
8.5
Bilik dan perkhidmatan hanya bernilai 4.5 bintang ... Ia tidak benar-benar hotel bintang 5 ...
8.5
Ia adil berbanding dengan harga
9.4
Sangat mudah dan lokasi yang sangat dekat dari Pavilion
8.5
Bilik yang bagus untuk tinggal, saya fikir saya akan mengesyorkan ini kepada rakan-rakan saya.
8.5
Bagus, bagus dan dekat dengan pusat membeli-belah Slangor. terima kasih
8.5
Perkhidmatan di kaunter penyambut tetamu adalah ok, proses check-in cepat, bilik-bilik adalah luas, bersih, Sarapan adalah banyak pilihan, nasi lemaknya..lokasi yang disyorkan tidak jauh dari bintang bukit (pavilion mall), jika KL lg, pasti menginap di dorsett lagi, terima kasih traveloka
Pertama
Sebelumnya
1
2
3
18
Seterusnya
Akhir
Berdasarkan
1,505 ulasan
Penarafan
Location
Rooms
Service
Value
Cleanliness
Ulasan daripada
Business164
Couples446
Solo travel107
Family463
Friends getaway172
Hasil Penarafan
Sangat teruk
54
Teruk
93
Purata
315
Sangat Baik
667
Luar biasa
377
liamweeck
Short trip
Didn't really stay in the rooms as was there for a quick meeting. The service team at lobby was very friendly and deserves commendation. Ms Suzanna was really accommodating as she helped me all the way from temporarily storing my bag to escorting me to the restaurant. Thank you for all the help. Look forward to a return stay.
Solo travel - 15 Nov 2017
NurhumairaOsman
1 for service but 5 for room
Service I called up the hotel upon arriving at the airport...Time call is already at 1240hrs and i told them im already on my way and asked if i can check in earlier.. i was transfered to FD and a chinese guy pick up the call.. again i repeat the same request.. but i was shocked when he immediately rejected and say NO.. i told him that I have boarded the taxi and already making my way.. Time check 1245... and i told him i will be reaching closer to 130 to 145 and again req for ECI.. which is not tooo early...he says NO... when i asked if room was occupied.. he said yes... so i asked again...if i check in later.. can i also check out late...he puts me on hold to check... when he came back to the line.. suddenly room was ready to check in..Upon arrival.. no luggage assistance rendered when there is soo many free man in uniform standing around😓😓😓 Day 1 I called for housekeeping to help me with the aircon.. They did sent someone.. but instead of telling me how to operate that aircon panel.. i keeps pressing those buttons and sayy okok.. at the same time he holds a super noisy walkie talkie...he receives message via the walkie talkie and left super loud!!... left me hanging... i called the operator/onestopservice to inform of this situation..and told them i would like to speak to the manager... i was told the manager will call me... 3 days later.. till i check out... no manager... Day 2 My first morning at the hotel..since the plan to shop was in the afternoon.. my parents n i decided to sleep after b/f... at around 9am the hskp guy appear to make up room.. my mom open the door and told him later.. we will call when we are ready...and i place room on DND So before leaving the room for shopping.. i called for make up service.. Done with shopping.. hoping to shower n lie down on a made up bedsheet.. i was sgain dissapointed... nothing was done...ZERO. So i called the operator again n inform her of the situation...and again i told her please convey this to the manager.. but again... NO MANAGER...she told me that they were inform i refuse makeup room.. i told her yes u are right but i did call later for room makeup and i told her i met the hskp supervisor along the way when im gng out and he stopped me coz my room was on DND..i return to the room and release my dnd...and told him to go ahead to make up room.... which means they are aware that i have left and the can clean up the room...im not sure if they do not have a duty manager or only 9-5 manager... But whatever it is.. there is no courtesy of apologising or anything.. Im not expecting a compensation or anything.. But no apology at all.. Inroom dining Food was superb!! Ordered twice and both time was superb!!! Courteous girl who sent the food over...A bit slow and not insync when requested for ice bucket to be sent together when call was awhile later.... Window lounge While the hskp was cleaning my room on Day 2.. i went to their window lounge and wait.. Spent RM18 for waiting...😨😨😨 I would like to express my thanks to the lady on duty (did not manage to get her name)... Great smile and approachable.. Check out! Good Job to the checkout girl and conceirge guy!! The lady at check out was courteous...👍🏿👍🏿👍🏿 Many thanks to the guy who helped us with luggage and taxi booking.. i changed time for pick up.. and he helped us arranged without a fuss!! Overall I love the rooooooooom!! Super spacious!! But no view at all ...Goood family room!!! One king size and One single bed... Room was clean!! Hoping for a better service...basic2 service.. I have been to KL for more than 5 times and have never stayed in the same hotel... I want to try all.. I have tried Parkroyal and Melia... tiptop service...I hope to have a better service in future.. Anyways.. Thank you for accomodating us... Nurhumaira Osman Rm 2616
Family - 13 Nov 2017
Cedric M
Clean and great service!
Heard that they just refurbished the hotel. So gave it a try and they never fail my expectation. Check in was ok but would suggest to have better queue system. Room given facing another building but it's spacious and clean which is more than enough to me. Location is good as it's near to the pavilion mall and others. Breakfast spread could be better. But again you get what you paid for! I would rate this hotel 4 star... Definitely not a 5 star. Perhaps the best 4 star if they sustain the level of service, clean and neat room and good wifi. Will I be coming back ? YES! Value for money
Couples - 10 Nov 2017
Andre C
Want Excellent location and service, this is it.
We were at the Dorsett last year during renovations and enjoyed their hospitality! This year Nov.2017 we returned and were pleasantly surprised with quality of reservation.When we arrived we met Mas Aziera Arshad at reception . She checked us in with pleasant smile and very efficient and got us in our room in no time . Fantastic hostess and an asset for the Dorsett. The rooms are still very comfortable and very clean. (Still love the place). Breakfast is lovely with a good range of food choices. Dorsett very conveniently located in the "Golden Triange" at Bukit Bintang. Great value for money and would recommend this beautiful hotel
Couples - 8 Nov 2017
AlexMicheal
Slow Check in by Trainee Staff.....
Me and my wife was travelling with long flight and very tired. Upon check in one of the receptionist doing the check in process was very slow. She was hanging me more than 10 minutes!!! i'm believe that this is not a correct procedures for check in! i'm was check in a lots of hotel before and never seem this kind of slow check in. Some more she was very blur and look like doesn't understand what i saying to her. OMG !!! Really can't accept this service. Luckily one of the senior name Michelle notice that the girl was facing a problem and she take the initiative to approach the girl and ask whether need any assistant from her or not? Then only she ask for help from Michelle. When Michelle attend us, she was showing her beautiful smile face and apologized for the delay check in process to us. She was very nice and helpful and fast respond, during she assist the receptionist to check in us, she still can chit chat with us and without fail doing her job. Michelle only took few minutes time to check in us and to get bellman to assist us to bring our luggage to room. Room was clean and good. No comment about the room. Overall, for my stayed was good, but still can improve. Specifically for the receptionist must be fast respond to all the guest and with smile. During my stayed, i observe for few staff from reception, notice that all the ladies and Michelle always with the beautiful smile on the face, except the girl who was check in me. Anyway, i will be back again to stay here and hope that for next time can see more improvement from the trainee receptionist.
Business - 7 Nov 2017
Lihat ulasan lain
Bermula 1 September 2017, tetamu hotel yang bukan warga Malaysia atau bukan Penduduk Tetap Malaysia perlu membayar cukai pelancongan sebanyak MYR 10 untuk 1 bilik 1 malam bagi semua hotellihat lagi

Kemudahan hotel

Keterangan

Polisi hotel

  • Perkhidmatan Hotel
    • Tukang angkut barang
    • Pekerja rencam
    • Pengurup wang
    • Meja depan
    • Penyambut tetamu 24 jam
    • Keselamatan 24 jam
    • Perkhidmatan dobi
    • Penyimpanan bagasi
    • Lawatan
  • Kemudahan Umum
    • Parkir
    • Lif
    • Pesanan bilik 24 jam
    • Restoran
    • Pesanan bilik
    • Peti keselamatan
    • WiFi di kawasan umum
  • Kemudahan Dalam Bilik
    • Kabel TV
    • Kaunter
    • Pengering rambut
    • Peti besi dalam bilik
    • Bar mini
    • Pancuran mandi
    • TV
  • Umum
    • Penyaman Udara
    • Bilik keluarga
    • Bilik larangan merokok
    • Kolam renang
    • Kawasan merokok
  • Makanan dan Minuman
    • Bar
    • Sarapan bufet
    • Makan malam bufet
    • Makan tengah hari bufet
  • Aktiviti
    • Kolam kanak-kanak
    • Pusat kecergasan
    • Kolam renang terbuka
    • Ruang TV
  • Pengangkutan
    • Pengangkutan dari lapangan terbang
    • Sewaan kereta
    • Parkir valet
  • Kemudahan Perniagaan
    • Pusat perniagaan
    • Kemudahan mesyuarat
  • Kemudahan Internet
    • Internet LAN
    • WiFi percuma
  • Kanak-kanak dan Haiwan Peliharaan
    • Penjagaan anak

      Masa Daftar Masuk dan Daftar Keluar

      Daftar masuk: 14.00
      Daftar keluar: 12.00

      Nota: hotel sebelumnya dinamakan Dorsett Regency Kuala Lumpur

      Lokasi
      Penginapan di Dorsett Kuala Lumpur ialah pilihan yang baik apabila anda melawat Bukit Bintang.

      hotel terletak hanya 1.01 km dari Hang Tuah Station.

      hotel ini amat mudah ditemui kerana kedudukannya yang strategik berdekatan dengan kemudahan awam.

      Tentang Dorsett Kuala Lumpur

      Sama ada anda merancang satu acara sahaja atau majlis khas yang lain, Dorsett Kuala Lumpur ialah tempat yang sesuai bagi anda dengan adanya bilik majlis yang besar dan serba lengkap untuk memenuhi keperluan anda.

      Dari acara perniagaan ke majlis korporat, Dorsett Kuala Lumpur menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

      Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Dorsett Kuala Lumpur, sebuah penginapan yang menarik untuk percutian keluarga anda.

      Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

      Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

      Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

      Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

      Nikmati hidangan kegemaran anda dengan makanan istimewa dari Dorsett Kuala Lumpur eksklusif untuk anda.

      Akses WiFi tersedia dalam kawasan umum penginapan ini agar anda sentiasa terhubung dengan keluarga dan rakan-rakan.

      Dorsett Kuala Lumpur adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

      Ciptakan memori yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Dorsett Kuala Lumpur.

      Sarapan tambahan akan dikenakan caj sebanyak MYR 45.00 /orang.

      Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
      Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan.

      Haiwan peliharaan adalah tidak dibenarkan.


      Bayaran tetamu tambahan boleh dikenakan dan berbeza-beza mengikut dasar hotel.
      Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai diperlukan semasa daftar masuk untuk bayaran sampingan.
      Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan. Permintaan khas tidak dapat dijamin.
      Perkhidmatan pengangkutan ulang-alik lapangan terbang tersedia atas permintaan. Sila hubungi hartanah lebih awal untuk membuat persiapan.
      Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.
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