Are there any parking spots at Dorsett Kuala Lumpur ?

Yes: Yes, there are parking spots at Dorsett Kuala Lumpur

Is there a swimming pool at Dorsett Kuala Lumpur?

Yes, a swimming pool is available at Dorsett Kuala Lumpur.

What do past guests say about Dorsett Kuala Lumpur?

Dorsett Kuala Lumpur is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Dorsett Kuala Lumpur

Name: Dorsett Kuala Lumpur
Address: 172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100, 172 Jalan Imbi, Kuala Lumpur, 55100, Malaysia
Rating: 8.5

Hotels

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8.5

/10

Very Good

3,623 reviews

What Guests Say About Their Stay

Distance To City Center (146)

Room Space (130)

Staff Friendliness (120)

Bedroom (119)

A***v

8.2

/ 10

One of the very strategic locations in KL, the room was very comfy. Excellent.

F***a

9.4

/ 10

⭐⭐⭐⭐⭐ This is my second time staying at this hotel. The room was clean and comfortable. The staff were incredibly friendly, polite, and always willing to help with a smile. Their excellent service made my stay even more enjoyable. The location was also convenient and the overall experience exceeded my expectations.

Idawati

8.5

/ 10

Suitable for families, spacious and clean rooms, comfortable beds. Recommended accommodation when visiting Kuala Lumpur.

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M***a

9.7

/ 10

My go-to hotel each time I visit KL. The location is unbeatable from Pavilion and TRX. Room is clean as always, and now they have filtered water to save plastic usage. Good job!

salma t.

10.0

/ 10

The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!

In the Area

See Map

172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Dorsett Regency Kuala Lumpur Staying at Dorsett Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Dorsett Kuala Lumpur

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What's around Dorsett Kuala Lumpur

172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

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Dorsett Kuala Lumpur Rates per Night

Looking for the best Dorsett Kuala Lumpur hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Dorsett Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Dorsett Kuala Lumpur Location & Address

Dorsett Kuala Lumpur is located at 172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 , 172, Jalan Imbi, Bukit Bintang, 55100 Kuala Lumpur, Malaysia. It's situated in the Bukit Bintang area of Kuala Lumpur, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center. This prime hotel location makes it easy to explore the city's attractions.

How to go to Dorsett Kuala Lumpur from Airport

Need to know the best way to get to Dorsett Kuala Lumpur from Kuala Lumpur International Airport (KLIA)? Here are a few options for your hotel transfer from airport to hotel, depending on your budget and time constraints.

Taxi (most direct):
A taxi is the most straightforward option. You can find taxis readily available at the airport. The journey to Dorsett Kuala Lumpur typically takes around 45 minutes to an hour, depending on traffic.
KLIA Ekspres Train & Taxi (fastest):
Take the KLIA Ekspres train from the airport to KL Sentral Station (approx. 30 minutes). From KL Sentral, you can grab a taxi or ride hailing service to Dorsett Kuala Lumpur (approx. 15-20 minutes).
Airport Bus & MRT (most affordable):
Several airport buses operate from KLIA to KL Sentral. From KL Sentral, transfer to the MRT and take the train to Bukit Bintang station, which is a short walk from the hotel. This is the most budget-friendly option but takes the longest.
Ride Hailing (convenient):
Use Traveloka to book a ride hailing service directly from the airport to the hotel. This offers a balance of convenience and cost.

Tips:

For the most convenient route, consider pre-booking a ride hailing service through Traveloka. This ensures a hassle-free transfer, especially if you're arriving late at night or with a lot of luggage.

Dorsett Kuala Lumpur Reviews & Summary

Looking for all about hotel Dorsett Kuala Lumpur before you book? Hotel reviews can be a great way to get a feel for what to expect. This hotel consistently receives positive feedback for its excellent location, comfortable rooms, and friendly staff. Guests love the hotel's proximity to shopping malls, restaurants, and nightlife in Bukit Bintang. The rooftop pool and bar are standout features, offering stunning city views. Many reviewers also praise the cleanliness and modern design of the rooms.

Here's a short review: "Fantastic hotel in a perfect location! The staff were incredibly helpful, and the room was spacious and well-equipped. The rooftop pool was a highlight. Highly recommend!"

Dorsett Kuala Lumpur Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Dorsett Kuala Lumpur offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel room types available:

Deluxe Room:
These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options. Some rooms have bathtubs.
Executive Suite:
Spacious suites with a separate living area, offering enhanced comfort and panoramic views. Non-smoking only. Bathtub and bidet included.
Family Room:
Designed for families, these rooms offer extra space and bedding options. Non-smoking only.
Dorsett Room:
Stylish rooms with modern amenities and city views. Non-smoking only.

Please note that Dorsett Kuala Lumpur is not a pet-friendly hotel.

Hotel Facilities in Dorsett Kuala Lumpur

Dorsett Kuala Lumpur boasts a range of hotel facilities to ensure a comfortable and enjoyable stay. From leisure amenities to practical services, the hotel has something for everyone. Here's a list of hotel amenities you can expect:

Swimming Pool:
Enjoy a refreshing dip in the rooftop swimming pool with stunning city views. Open daily from 7:00 AM to 9:00 PM.
Fitness Centre:
Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the hotel spa. Operating hours vary; please check with the front desk.
Business Centre:
Stay connected and productive with the business centre facilities.
Kids' Club:
A dedicated kids' club is not available, but babysitting services can be arranged upon request (extra fees apply).
Restaurants and Bars:
Enjoy a variety of dining options at the hotel's restaurants and bars (see details below).
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Dorsett Kuala Lumpur

Looking for a delicious meal without leaving the hotel? Dorsett Kuala Lumpur offers several hotel restaurant and hotel cafe options to satisfy your cravings. Here's a breakdown of what you can expect:

Checkers Cafe:
This all-day dining restaurant offers a diverse menu of international and local cuisine. The hotel buffet breakfast is served here, with prices around SGD 35 per person. Open from 6:30 AM to 10:30 PM.
The Window Lounge:
Enjoy afternoon tea, cocktails, and light bites with panoramic city views. Open from 11:00 AM to 1:00 AM.
President Chinese Restaurant:
Indulge in authentic Cantonese cuisine, including dim sum and seafood dishes. Prices vary depending on the dishes ordered. Open for lunch and dinner.

Signature Dishes:

Be sure to try the Nasi Goreng Kampung at Checkers Cafe, a local favourite.

Dorsett Kuala Lumpur Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Dorsett Kuala Lumpur offers hotels with airport shuttle services to ensure a smooth arrival and departure.

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details (arrival time, flight number, and airline) when booking. The hotel will provide instructions on where to meet the driver upon arrival. Additional charges may apply for this service.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur is easy with the convenient public transportation options near Dorsett Kuala Lumpur. Here are the nearby MRT station and bus stops nearby:

MRT Bukit Bintang Station:
This is the nearest MRT station, located just a 5-minute walk from the hotel. It's part of the MRT Sungai Buloh-Kajang Line.
Bus Stop Bukit Bintang:
Several bus stops are located along Jalan Bukit Bintang, within a short walking distance of the hotel. These bus stops are served by various RapidKL bus routes.

Public Transport Card:

To use the MRT and buses, you can purchase a Touch 'n Go card. These cards can be purchased and reloaded at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Kuala Lumpur offers a variety of nearby places to go that are perfect for kids and adults alike. Here are five family-friendly attractions near Dorsett Kuala Lumpur:

Petronas Twin Towers:
Visit the iconic Petronas Twin Towers and take a trip to the Skybridge for breathtaking views of the city. Distance: Approximately 4 km. Entry price: SGD 25 per adult.
KL Tower:
Another great spot for panoramic views, KL Tower also offers a revolving restaurant and cultural performances. Distance: Approximately 3 km. Entry price: SGD 20 per adult.
Aquaria KLCC:
Explore the underwater world at Aquaria KLCC, home to a diverse range of marine life. Distance: Approximately 4 km. Entry price: SGD 30 per adult.
Sunway Lagoon Theme Park:
Enjoy a day of thrills and spills at Sunway Lagoon, a popular theme park with water rides, amusement park attractions, and wildlife encounters. Distance: Approximately 15 km. Entry price: SGD 45 per adult.
Islamic Arts Museum Malaysia:
Discover the rich history and art of Islam at this fascinating museum. Distance: Approximately 2 km. Entry price: SGD 10 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Dorsett Kuala Lumpur (Kuala Lumpur)

Craving some delicious nearby dining options? Dorsett Kuala Lumpur is surrounded by a variety of local food eateries near me, from trendy cafes to authentic street food. Here are some recommendations:

Cafes/Restaurants:

VCR Cafe:
A popular spot for specialty coffee and brunch dishes.
Feeka Coffee Roasters:
Known for its cozy atmosphere and delicious coffee.
Lot 10 Hutong:
A food court featuring some of Kuala Lumpur's best-loved hawker stalls.

Local Street Food:

Nasi Lemak:
A fragrant rice dish cooked in coconut milk and pandan leaf.
Satay:
Grilled skewers of marinated meat served with peanut sauce.
Laksa:
A spicy noodle soup with coconut milk and seafood or chicken.
Kaya Toast:
Toasted bread with coconut jam and butter.
Char Kway Teow:
Stir-fried noodles with prawns, cockles, and Chinese sausage.

Shopping places near Dorsett Kuala Lumpur (Kuala Lumpur)

Looking for some retail therapy? Dorsett Kuala Lumpur is conveniently located near several dept stores near me and malls near hotel, offering a wide range of shopping options. Here are a few nearby shopping destinations:

Pavilion Kuala Lumpur:
A high-end shopping mall with luxury brands, restaurants, and entertainment options.
Sungei Wang Plaza:
A popular mall known for its affordable fashion and electronics.
Berjaya Times Square:
A large shopping mall with a theme park, cinema, and a variety of retail outlets.

Other Places to Stay Near Dorsett Kuala Lumpur

If Dorsett Kuala Lumpur is fully booked, or you're simply looking for other options, here are some other places to stay nearby. We've included a range of hotels to suit different budgets and preferences.

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton, Kuala Lumpur:
Known for its impeccable service and luxurious amenities.
Mandarin Oriental, Kuala Lumpur:
Offers stunning views of the Petronas Twin Towers and world-class dining options.
Grand Hyatt Kuala Lumpur:
A stylish hotel with a rooftop pool and a variety of restaurants and bars.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

Impiana KLCC Hotel:
Offers comfortable accommodation and a convenient location near KLCC Park.
Novotel Kuala Lumpur City Centre:
A modern hotel with a rooftop pool and a variety of dining options.
Pullman Kuala Lumpur City Centre Hotel & Residences:
Features spacious rooms and apartments, as well as a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

Hotel Capitol Kuala Lumpur:
A budget-friendly option with a central location.
Swiss-Inn Kuala Lumpur:
Offers comfortable accommodation and a rooftop pool.
AnCasa Hotel Kuala Lumpur:
A value-for-money hotel with a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to book your stay at Dorsett Kuala Lumpur? With its prime location, comfortable rooms, and excellent facilities, it's the perfect base for exploring Kuala Lumpur. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a seamless and hassle-free experience. book cheap hotels in Malaysia cheap hotels nearby

All facilities in Dorsett Kuala Lumpur

Swimming Pool

Fitness Center

Functional Hall

Lobby

Exterior

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast (surcharge)
Buffet dinner
Buffet lunch
Continental breakfast
Dining area

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Tours

General

AC
Ballroom
Banquet
Family room
Heater
Non-smoking room
Swimming pool
Smoking area

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Things to Do

Fitness center
Outdoor facilities
Outdoor pool
Spa
TV lounge

Transportation

Car rental
Parking with surcharge
Limo or town car service
Valet parking (surcharge)

Business Facilities

Business center
Meeting facilities

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Dorsett Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please be inform, Dorsett Residences @ Bukit Bintang Kuala Lumpur will be operating for essential service only following the guidelines including but not limited to the purpose of travel. The hotel may request additional documentation from guests to validate identity, travel itinerary, and other relevant information, during dates where such guidelines exist. Appreciate could advise guest for standby company letter/ MITI letter/ MySejahtera Digital Certificate 2nd Dose / approval letter to show our Reception team. This is to protect both parties should government office come on ground for checking. Our registration counter located at lobby Dorsett Residence @ Bukit Bintang Kuala Lumpur operating hours between 7am to 11pm daily, last check-in will be before 11pm. Please advise us your arrival time for us to prepare your room. Should you arrive at the hotel and if no one is in sight , please do not hesitate to contact Duty Manager number at +60 12-674 3189 and proceed to wait the Residence lobby for assistance. COVID-19 Information Your health, safety and well-being have always been our utmost priority at Dorsett Kuala Lumpur and Dorsett Residences Bukit Bintang. Rest assured, our team has been closely monitoring the evolving global impact of the novel Coronavirus (COVID-19) and strictly adhering to the safety measure guidelines by the Minister of Health (MOH) Malaysia and World Health Organization (WHO) with additional measures implemented to ensure your safety and well-being are taken care of during your upcoming stay with us. Please click here for further updates on the actions we have taken in response to the outbreak. We’d like to once again thank you for your trust and support you have in us and we look forward to welcoming you back to Dorsett Kuala Lumpur and Dorsett Residences Bukit Bintang soonest! EXEMPTION OF SST & Tourism Tax Please be advise that all rates / prices are with 0% Sales & Service Tax (SST). Tourism Tax will also be fully exempted from 1 July 2020 till 31 December, 2021. Kindly take note effective as of 1st October 2020, Hotel standard and procedure check in/out and parking as below : Check in time Standard check-in time is after 3.00 pm. Guests arriving prior to this time will be allocated rooms as soon as they become available. Request for early check-in must be made at the time of reservation. Every effort will be made to honour your request; however, it will be subject to hotel occupancy on the night prior. Should you wish to guarantee room availability before 3.00 pm, we suggest that the room is reserved from the previous evening. This will incur an additional one-night’s accommodation charge. Check out time Check out time is 11.00 am. Any departure up to 6.00 pm is subject to a charge equivalent to 50% of the nightly room rate. Departures after 6.00 pm will incur a full night’s accommodation charge. Parking - rates • RM10 nett per entry for self-park • RM30 nett per entry for valet service.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Dorsett Kuala Lumpur	322
Number of floors in Dorsett Kuala Lumpur	29
Another facilities in Dorsett Kuala Lumpur	A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Dorsett Kuala Lumpur

What are available facilities at Dorsett Kuala Lumpur?

There are top facilites at Dorsett Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Dorsett Kuala Lumpur?

The standard check-in time at Dorsett Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Dorsett Kuala Lumpur provide breakfast?

Yes, Dorsett Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Dorsett Kuala Lumpur

Dorsett Kuala Lumpur has a 5.0-star rating.

How many floors does Dorsett Kuala Lumpur have?

Dorsett Kuala Lumpur has 29.

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More Reviews from Other Guests in Dorsett Kuala Lumpur

Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,622)

Other sources (1,001)

8.7

Very Good

From 2,622 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur

All

Distance to City Center (98)

Room Space (93)

Bedroom (90)

Staff Friendliness (87)

Surroundings (79)

Accessibility (78)

Bathroom (78)

Wifi (68)

Ambiance (66)

Hotel Area (65)

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Traveler Reviews Dorsett Kuala Lumpur

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Customer reviews

Sandra F.

8.5

/10

Reviewed 2 day(s) ago

Overall, it's good, close to everything, just a short walk to the Pavilion. The breakfast menu is excellent, with lots of variety, and the dining room is top-notch 👌

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Accommodation's Reply

19 Jul 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your excellent review and for choosing Dorsett Kuala Lumpur. We are pleased to hear that you had an enjoyable stay and that our facilities and services met your expectations. Your feedback is greatly appreciated and encourages us to continue striving for excellence. We look forward to welcoming you back again soon. Warm Regards Yung Lim, Hotel Manager

A***v

8.2

/10

Reviewed 1 week(s) ago

One of the very strategic locations in KL, the room was very comfy. Excellent.

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Accommodation's Reply

13 Jul 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your wonderful comments. We are delighted that you found our hotel comfortable and convenient. We hope to welcome you back for another enjoyable stay soon. Warm Regards, Yung Lim, Hotel Manager

Chandra A.

10.0

/10

Reviewed 1 week(s) ago

Close to Pavilion TRX mall, breakfast is also delicious.

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Accommodation's Reply

13 Jul 2026

Marlydia C.

Leisure

9.1

/10

Reviewed 2 week(s) ago

I always stay here when I go to KL, but sometimes the room smells of cigarettes. The solution is to get an air purifier or wait for another room.

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Accommodation's Reply

09 Jul 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager

F***a

Leisure

9.4

/10

Reviewed 2 week(s) ago

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Accommodation's Reply

12 Jul 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager

A***a

10.0

/10

Reviewed 2 week(s) ago

Good, clean, is the best, after all.

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Accommodation's Reply

11 Jul 2026

Marlydia C.

Leisure

9.7

/10

Reviewed 2 week(s) ago

Unfortunately, there are no connecting rooms for standard rooms. The room smelled of cigarettes, but the request for a room change was processed immediately.

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Accommodation's Reply

08 Jul 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager

Sugianto

Leisure

9.4

/10

Reviewed 2 week(s) ago

My family was very satisfied staying at this hotel/apartment.

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Accommodation's Reply

08 Jul 2026

Idawati

Leisure

8.5

/10

Reviewed 2 week(s) ago

Suitable for families, spacious and clean rooms, comfortable beds. Recommended accommodation when visiting Kuala Lumpur.

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Accommodation's Reply

09 Jul 2026

Edwin S.

Medical

9.7

/10

Reviewed 2 week(s) ago

The hotel is very close to everything. I always stay here when I take my wife for medical treatment in Malaysia. It's close to TRX and Pavilion. There's Weng Heng Seng, a delicious kopitiam, just a 100-meter walk away.

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Accommodation's Reply

06 Jul 2026

D***y

Leisure

8.4

/10

Reviewed 3 week(s) ago

Check-in process ⭐️⭐️⭐️⭐️ 5 minutes. Price ⭐️⭐️⭐️ 1.7 million/night. Cleanliness ⭐️⭐️⭐️. Access ⭐️⭐️⭐️.

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Accommodation's Reply

03 Jul 2026

Henry P. S.

Leisure

9.4

/10

Reviewed 3 week(s) ago

Saran dan advice: The lift door will be the cause of the customers to move except if they had no choices.

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Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. We appreciate your feedback and regret the issues you experienced. Please be assured that the matters raised have been shared with the relevant department heads for review and action. Warm Regards Yung Lim, Hotel Manager

Verified Traveler

Leisure

9.4

/10

Reviewed 3 week(s) ago

It's great because it's close to the mall and places to eat.

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Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your generous review. We are delighted that our facilities, location, and service contributed to a pleasant stay. We look forward to welcoming you back soon. Warm Regards Yung Lim, Hotel Manager

Meriana M.

10.0

/10

Reviewed 3 week(s) ago

A perfect place to stay for families... and strategic, close to culinary delights, also close to luxury malls around Bukit Bintang.

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1 people find it helpful

Accommodation's Reply

29 Jun 2026

A***w

Leisure

9.4

/10

Reviewed 4 week(s) ago

For many years putting up at Dorsett KL. Room wasn’t that clean but ultimately appreciate the room maids in providing towels etc.

1 people find it helpful

Accommodation's Reply

26 Jun 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to provide your comments. We are disappointed to learn that we did not meet your expectations and sincerely apologize for any inconvenience caused. Warm Regards Yung Lim, Hotel Manager

k***a

Leisure

6.7

/10

Reviewed 4 week(s) ago

It would be better if the hotel took more concern with the cleanliness of the glasses in the room and wiped the dust around the wardrobe.

1 people find it helpful

Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, We sincerely apologize that your recent experience did not meet your expectations. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement. We value your feedback as it helps us enhance our services and guest experience. We hope to have the opportunity to welcome you back and restore your confidence in us. Warm Regards, Yung Lim, Hotel Manager

Irfan A. N.

Leisure

8.3

/10

Reviewed 5 week(s) ago

The only problem is that after 4 nights here, the room was not cleaned, even though there was a sign that said it needed to be cleaned.

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Accommodation's Reply

18 Jun 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager

l***s

Business

9.7

/10

Reviewed 7 week(s) ago

The location, price, and hotel room were all great and cool. I'll definitely be back to stay again.

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1 people find it helpful

Accommodation's Reply

03 Jun 2026

Dwi A.

Leisure

9.4

/10

Reviewed 7 week(s) ago

Checked in smoothly. Lower your expectations for a 5-star hotel (do not compare to surrounding hotels). The furniture and building looked worn. But, everything worked smoothly. There was a complaint from other guests about a certain “smell”. But it was still bearable for us. The hotel might need to invest in a dehumidifier to eliminate the odor problem. Other than that, everything was perfect. Especially, it's very walkable to TRX mall and Bukit Bintang crowd. The hotel itself is located in a quieter area of Bukit Bintang.

2 people find it helpful

Accommodation's Reply

09 Jun 2026

Yudy S.

Leisure

9.4

/10

Reviewed 7 week(s) ago

Nice place hotel at Bukit Bintang area

See original

1 people find it helpful

Accommodation's Reply

31 May 2026

Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager

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