Dorsett Kuala Lumpur

Hotels
8.5
/10
Very Good
3,604 reviews

What Guests Say About Their Stay

Distance To City Center (141)
Room Space (124)
Staff Friendliness (115)
Bedroom (115)

M***a

9.7
/ 10
My go-to hotel each time I visit KL. The location is unbeatable from Pavilion and TRX. Room is clean as always, and now they have filtered water to save plastic usage. Good job!

salma t.

10.0
/ 10
The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!

salma t.

10.0
/ 10
The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!

Katherine W.

10.0
/ 10
Booked this hotel very last minute and didn’t expect much, but it turned out really good! Worth the price, room was spacious and super convenient location-wise! Loved their green initiatives too, would definitely come back!

A***A

9.4
/ 10
Friendly front-desk staff. Neatly located in Bukit Bintang; convenient walking distance to malls, public transport, and eateries. Kudos to house-keeping staff for keeping the room in tiptop condition. Will be staying here in future trips.
In the Area
See Map
172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Dorsett Regency Kuala Lumpur Staying at Dorsett Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Dorsett Kuala Lumpur

172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Discover More Places
Lobby Dorsett Kuala Lumpur
Lobby 2 Dorsett Kuala Lumpur

Discover More About Dorsett Kuala Lumpur

Discover the Charm of Dorsett Kuala Lumpur

Welcome to Dorsett Kuala Lumpur, your gateway to an unforgettable Malaysian adventure. Nestled in the heart of Kuala Lumpur, this hotel offers a perfect blend of comfort, convenience, and contemporary style, making it an ideal choice for both leisure and business travelers. Experience the vibrant energy of the city while enjoying the warm hospitality and exceptional service that Dorsett Kuala Lumpur is renowned for. Room rates at Dorsett Kuala Lumpur start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Dorsett Kuala Lumpur Location

Dorsett Kuala Lumpur is strategically situated in the bustling Golden Triangle district, a prime area known for its vibrant shopping, dining, and entertainment scene. Located at 172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 , the hotel is just a short walk from the iconic Petronas Twin Towers and the upscale Suria KLCC shopping mall. It's approximately a 45-minute drive from Kuala Lumpur International Airport (KLIA), offering convenient access for international and domestic travelers. The surrounding area buzzes with activity, yet Dorsett Kuala Lumpur provides a tranquil oasis, allowing guests to easily explore the city's highlights or retreat to a peaceful haven after a day of sightseeing.

Dorsett Kuala Lumpur Facilities & Services

Facilities for guests at Dorsett Kuala Lumpur are designed to enhance your stay with comfort and convenience. The hotel boasts a range of amenities catering to every need.
  • A well-equipped fitness center to keep up with your workout routine.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day.
  • The Dorsett Spa offers a sanctuary for relaxation and rejuvenation with various treatments.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • Business travelers will appreciate the meeting rooms and business center facilities.
  • For families, there is a dedicated children's pool area.
  • The hotel offers complimentary shuttle service to select nearby shopping destinations.
  • Free parking space is available for guests arriving by car.
Operating hours for the swimming pool are from 7:00 AM to 7:00 PM. The fitness center is open from 6:00 AM to 10:00 PM. Spa services are available from 10:00 AM to 8:00 PM, with prices starting from PHP 2,500 for a 60-minute massage.

Dorsett Kuala Lumpur Room Types

Discover a variety of accommodations designed to suit every preference with the diverse room types of Dorsett Kuala Lumpur. Whether you're traveling solo, as a couple, or with family, there's a perfect room for you.
  • Deluxe Room:

    These elegantly appointed rooms offer city views and come with either a king-sized bed or twin beds. Available in smoking and non-smoking options, some Deluxe Rooms feature a bathtub for added comfort.
  • Executive Room:

    Offering enhanced space and amenities, Executive Rooms provide a comfortable retreat with city views. Guests can choose between a king or twin beds, and select rooms include a bathtub.
  • Suite:

    For those seeking extra luxury, the Suites provide spacious living areas and stunning city vistas. These rooms are equipped with a king-sized bed and a separate bathtub for a truly indulgent experience.
  • Family Room:

    Designed for families, these rooms offer ample space and can accommodate multiple guests. Enjoy the convenience of a bathtub in select Family Rooms.
All rooms are non-smoking by default, with designated smoking areas available. There are no pet-friendly rooms at Dorsett Kuala Lumpur.

Dorsett Kuala Lumpur Dining & Restaurants

Savor a culinary journey at Dorsett Kuala Lumpur, where a variety of dining options await to tantalize your taste buds.
  • Checkers Cafe:

    The hotel's all-day dining restaurant, Checkers Cafe, offers a delightful spread of international and local Malaysian cuisine. Enjoy breakfast, lunch, and dinner buffets. Estimated price per person for lunch buffet is PHP 1,200, and for dinner buffet is PHP 1,500. Operating hours are from 6:30 AM to 10:30 PM.
  • The Lounge:

    A sophisticated spot for light snacks, pastries, and refreshing beverages. It's the perfect place to unwind or catch up with friends. Operating hours are from 10:00 AM to 11:00 PM.
  • In-Room Dining:

    For a more private dining experience, enjoy a curated menu delivered directly to your room, available 24 hours a day.

Dorsett Kuala Lumpur Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Dorsett Kuala Lumpur. The hotel's prime location makes it easy to explore the best of Kuala Lumpur.
  • Petronas Twin Towers:

    An iconic symbol of Malaysia, these magnificent towers offer breathtaking views and are a must-visit.
  • Suria KLCC:

    Located at the foot of the Petronas Twin Towers, this premier shopping mall houses a wide array of international and local brands, dining options, and entertainment.
  • KLCC Park:

    A sprawling urban oasis offering lush greenery, jogging paths, and a spectacular water fountain show.
  • Aquaria KLCC:

    Discover a mesmerizing underwater world at this state-of-the-art aquarium, home to thousands of marine species.
  • Batu Caves:

    A significant Hindu pilgrimage site featuring a series of caves and temples set within a limestone hill, famous for its large statue of Lord Murugan.
If you are looking for other activities around Dorsett Kuala Lumpur, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to Dorsett Kuala Lumpur from the Airport

Getting to Dorsett Kuala Lumpur from Kuala Lumpur International Airport (KLIA) is convenient with several transportation options available. The airport transfer service of Dorsett Kuala Lumpur ensures a smooth journey.
  • Airport Premium Buses:

    Several bus services operate from KLIA to various points in the city, including KL Sentral. From KL Sentral, you can take a taxi or ride-hailing service to Dorsett Kuala Lumpur. The bus fare is approximately PHP 350-450.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. You can purchase coupons at the taxi counter for a fixed fare to your destination. The estimated taxi fare to Dorsett Kuala Lumpur is around PHP 2,000-2,500, depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone for a convenient and often more affordable option. Prices can vary but are generally competitive with taxis.
  • Hotel's Private Airport Transfer:

    For the utmost convenience and comfort, Dorsett Kuala Lumpur offers a private airport transfer service. This pre-booked service ensures a seamless pick-up directly from the airport arrivals hall. Contact the hotel directly for rates and booking. You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Dorsett Kuala Lumpur

Choosing Dorsett Kuala Lumpur for your stay in Malaysia's vibrant capital offers a multitude of benefits, ensuring a memorable and comfortable experience. The hotel's prime location, excellent facilities, and warm hospitality make it a top choice for travelers.
  • Prime Location:

    Situated in the heart of Kuala Lumpur's Golden Triangle, offering easy access to major attractions, shopping, and dining.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites cater to diverse needs, ensuring a restful stay.
  • Excellent Facilities:

    From a refreshing swimming pool and a rejuvenating spa to a well-equipped fitness center, all your needs are met.
  • Exceptional Service:

    The dedicated staff at Dorsett Kuala Lumpur are committed to providing a welcoming and efficient service.
  • Value for Money:

    With competitive pricing and the added benefit of Traveloka promotions, it offers great value.
Check for

Room availability at Dorsett Kuala Lumpur

and secure your preferred dates.

Booking Dorsett Kuala Lumpur

is simple and convenient through Traveloka.

For your next trip, consider Dorsett Kuala Lumpur for an unparalleled experience.

Book budget hotels in Kuala Lumpur and discover the best deals.

Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Dorsett Kuala Lumpur

Swimming Pool Dorsett Kuala Lumpur
Swimming Pool
Fitness Center Dorsett Kuala Lumpur
Fitness Center
Functional Hall Dorsett Kuala Lumpur
Functional Hall
Lobby Dorsett Kuala Lumpur
Lobby
Exterior Dorsett Kuala Lumpur
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Things to Do

  • Fitness center
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • TV lounge

Transportation

  • Car rental
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Dorsett Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please be inform, Dorsett Residences @ Bukit Bintang Kuala Lumpur will be operating for essential service only following the guidelines including but not limited to the purpose of travel. The hotel may request additional documentation from guests to validate identity, travel itinerary, and other relevant information, during dates where such guidelines exist. Appreciate could advise guest for standby company letter/ MITI letter/ MySejahtera Digital Certificate 2nd Dose / approval letter to show our Reception team. This is to protect both parties should government office come on ground for checking. Our registration counter located at lobby Dorsett Residence @ Bukit Bintang Kuala Lumpur operating hours between 7am to 11pm daily, last check-in will be before 11pm. Please advise us your arrival time for us to prepare your room. Should you arrive at the hotel and if no one is in sight , please do not hesitate to contact Duty Manager number at +60 12-674 3189 and proceed to wait the Residence lobby for assistance. COVID-19 Information Your health, safety and well-being have always been our utmost priority at Dorsett Kuala Lumpur and Dorsett Residences Bukit Bintang. Rest assured, our team has been closely monitoring the evolving global impact of the novel Coronavirus (COVID-19) and strictly adhering to the safety measure guidelines by the Minister of Health (MOH) Malaysia and World Health Organization (WHO) with additional measures implemented to ensure your safety and well-being are taken care of during your upcoming stay with us. Please click here for further updates on the actions we have taken in response to the outbreak. We’d like to once again thank you for your trust and support you have in us and we look forward to welcoming you back to Dorsett Kuala Lumpur and Dorsett Residences Bukit Bintang soonest! EXEMPTION OF SST & Tourism Tax Please be advise that all rates / prices are with 0% Sales & Service Tax (SST). Tourism Tax will also be fully exempted from 1 July 2020 till 31 December, 2021. Kindly take note effective as of 1st October 2020, Hotel standard and procedure check in/out and parking as below : Check in time Standard check-in time is after 3.00 pm. Guests arriving prior to this time will be allocated rooms as soon as they become available. Request for early check-in must be made at the time of reservation. Every effort will be made to honour your request; however, it will be subject to hotel occupancy on the night prior. Should you wish to guarantee room availability before 3.00 pm, we suggest that the room is reserved from the previous evening. This will incur an additional one-night’s accommodation charge. Check out time Check out time is 11.00 am. Any departure up to 6.00 pm is subject to a charge equivalent to 50% of the nightly room rate. Departures after 6.00 pm will incur a full night’s accommodation charge. Parking - rates • RM10 nett per entry for self-park • RM30 nett per entry for valet service.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Kuala Lumpur
322
Number of floors in Dorsett Kuala Lumpur
29
Another facilities in Dorsett Kuala Lumpur
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Dorsett Kuala Lumpur

What are available facilities at Dorsett Kuala Lumpur?
There are top facilites at Dorsett Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Kuala Lumpur?
The standard check-in time at Dorsett Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Dorsett Kuala Lumpur provide breakfast?
Yes, Dorsett Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dorsett Kuala Lumpur?
Dorsett Kuala Lumpur is a 5.0-star hotel.
How many floors does Dorsett Kuala Lumpur have?
Dorsett Kuala Lumpur has 29 floors.
See All

More Reviews from Other Guests in Dorsett Kuala Lumpur

Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,604)
Other sources (1,000)
8.7
Very Good
From 2,604 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
All
Distance to City Center (94)
Room Space (88)
Bedroom (88)
Staff Friendliness (83)
Surroundings (75)
Bathroom (75)
Accessibility (74)
Wifi (65)
Hotel Area (63)
Ambiance (62)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Dorsett Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Edwin S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
The hotel is very close to everything. I always stay here when I take my wife for medical treatment in Malaysia. It's close to TRX and Pavilion. There's Weng Heng Seng, a delicious kopitiam, just a 100-meter walk away.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
Check-in process ⭐️⭐️⭐️⭐️ 5 minutes. Price ⭐️⭐️⭐️ 1.7 million/night. Cleanliness ⭐️⭐️⭐️. Access ⭐️⭐️⭐️.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
Profile Picture
Henry P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Saran dan advice: The lift door will be the cause of the customers to move except if they had no choices.
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. We appreciate your feedback and regret the issues you experienced. Please be assured that the matters raised have been shared with the relevant department heads for review and action. Warm Regards Yung Lim, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
It's great because it's close to the mall and places to eat.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your generous review. We are delighted that our facilities, location, and service contributed to a pleasant stay. We look forward to welcoming you back soon. Warm Regards Yung Lim, Hotel Manager
Meriana M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A perfect place to stay for families... and strategic, close to culinary delights, also close to luxury malls around Bukit Bintang.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your wonderful comments. We are delighted that you found our hotel comfortable and convenient. We hope to welcome you back for another enjoyable stay soon. Warm Regards, Yung Lim, Hotel Manager
A***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
For many years putting up at Dorsett KL. Room wasn’t that clean but ultimately appreciate the room maids in providing towels etc.
1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to provide your comments. We are disappointed to learn that we did not meet your expectations and sincerely apologize for any inconvenience caused. Warm Regards Yung Lim, Hotel Manager
k***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
It would be better if the hotel took more concern with the cleanliness of the glasses in the room and wiped the dust around the wardrobe.
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, We sincerely apologize that your recent experience did not meet your expectations. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement. We value your feedback as it helps us enhance our services and guest experience. We hope to have the opportunity to welcome you back and restore your confidence in us. Warm Regards, Yung Lim, Hotel Manager
Profile Picture
Irfan A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The only problem is that after 4 nights here, the room was not cleaned, even though there was a sign that said it needed to be cleaned.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
l***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location, price, and hotel room were all great and cool. I'll definitely be back to stay again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Profile Picture
Dwi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Checked in smoothly. Lower your expectations for a 5-star hotel (do not compare to surrounding hotels). The furniture and building looked worn. But, everything worked smoothly. There was a complaint from other guests about a certain “smell”. But it was still bearable for us. The hotel might need to invest in a dehumidifier to eliminate the odor problem. Other than that, everything was perfect. Especially, it's very walkable to TRX mall and Bukit Bintang crowd. The hotel itself is located in a quieter area of Bukit Bintang.
Read More
2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
Yudy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Nice place hotel at Bukit Bintang area
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
31 May 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
E***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The location is okay, but there is no mineral water, you can only drink from the sink which has a special filter.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Please be informed that we have replaced the plastic bottle drinking water with in room filtered water as part of our ESG initiatives. Your kind understanding is very much appreciated. Warm regards. David Wong, Hotel Manager
Juditya S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff didn't provide towels, and they cleaned the room while on the phone, so a lot of things were missed. Overall, it was okay. Strategic location.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Juditya, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings in housekeeping. We will certainly re-train the team again to ensure the service standard is met. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Sri I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is located near Pavilion Mall in Bukit Bintang and is also close to Jalan Alor, which offers a variety of culinary options. The rooms are spacious and comfortable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Sri, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 10 week(s) ago
Just a basic hotel with no 5-star hotel do... basically looks like a 3-star hotel.
1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Regret to hear that we didn’t meet your expectation. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
All good though the decor was a bit outdated.
Find this review helpful?
Accommodation's Reply
29 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff is friendly and polite, nice, named Mia.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Apr 2026
Dear Sir, receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for the service rendered. Such encouraging compliments will surely spur our team to give their best always. We value your support and hope to serve you again soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
What's great about this hotel is its strategic location. It's located near the Bukit Bintang shopping center, just a short walk to everything. The rooms are relatively clean, and the staff is friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
I've stayed here many times. The price isn't too expensive, the rooms are large, and the location is great. There are lots of food stalls and a pharmacy right down the road.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
A***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Was a long stay for us. Overall was great, despite some construction going on around the building.
1 people find it helpful
Accommodation's Reply
02 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Dorsett Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,604)
Other sources (1,000)
8.7
Very Good
From 2,604 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
All
Distance to City Center (94)
Room Space (88)
Bedroom (88)
Staff Friendliness (83)
Surroundings (75)
Bathroom (75)
Accessibility (74)
Wifi (65)
Hotel Area (63)
Ambiance (62)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Dorsett Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Edwin S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 day(s) ago
The hotel is very close to everything. I always stay here when I take my wife for medical treatment in Malaysia. It's close to TRX and Pavilion. There's Weng Heng Seng, a delicious kopitiam, just a 100-meter walk away.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
Check-in process ⭐️⭐️⭐️⭐️ 5 minutes. Price ⭐️⭐️⭐️ 1.7 million/night. Cleanliness ⭐️⭐️⭐️. Access ⭐️⭐️⭐️.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
Profile Picture
Henry P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Saran dan advice: The lift door will be the cause of the customers to move except if they had no choices.
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. We appreciate your feedback and regret the issues you experienced. Please be assured that the matters raised have been shared with the relevant department heads for review and action. Warm Regards Yung Lim, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
It's great because it's close to the mall and places to eat.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your generous review. We are delighted that our facilities, location, and service contributed to a pleasant stay. We look forward to welcoming you back soon. Warm Regards Yung Lim, Hotel Manager
Meriana M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A perfect place to stay for families... and strategic, close to culinary delights, also close to luxury malls around Bukit Bintang.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your wonderful comments. We are delighted that you found our hotel comfortable and convenient. We hope to welcome you back for another enjoyable stay soon. Warm Regards, Yung Lim, Hotel Manager
A***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
For many years putting up at Dorsett KL. Room wasn’t that clean but ultimately appreciate the room maids in providing towels etc.
1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to provide your comments. We are disappointed to learn that we did not meet your expectations and sincerely apologize for any inconvenience caused. Warm Regards Yung Lim, Hotel Manager
k***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
It would be better if the hotel took more concern with the cleanliness of the glasses in the room and wiped the dust around the wardrobe.
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, We sincerely apologize that your recent experience did not meet your expectations. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement. We value your feedback as it helps us enhance our services and guest experience. We hope to have the opportunity to welcome you back and restore your confidence in us. Warm Regards, Yung Lim, Hotel Manager
Profile Picture
Irfan A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The only problem is that after 4 nights here, the room was not cleaned, even though there was a sign that said it needed to be cleaned.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
l***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location, price, and hotel room were all great and cool. I'll definitely be back to stay again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Profile Picture
Dwi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Checked in smoothly. Lower your expectations for a 5-star hotel (do not compare to surrounding hotels). The furniture and building looked worn. But, everything worked smoothly. There was a complaint from other guests about a certain “smell”. But it was still bearable for us. The hotel might need to invest in a dehumidifier to eliminate the odor problem. Other than that, everything was perfect. Especially, it's very walkable to TRX mall and Bukit Bintang crowd. The hotel itself is located in a quieter area of Bukit Bintang.
Read More
2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
Yudy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Nice place hotel at Bukit Bintang area
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
31 May 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
E***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The location is okay, but there is no mineral water, you can only drink from the sink which has a special filter.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Please be informed that we have replaced the plastic bottle drinking water with in room filtered water as part of our ESG initiatives. Your kind understanding is very much appreciated. Warm regards. David Wong, Hotel Manager
Juditya S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The staff didn't provide towels, and they cleaned the room while on the phone, so a lot of things were missed. Overall, it was okay. Strategic location.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Juditya, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings in housekeeping. We will certainly re-train the team again to ensure the service standard is met. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Sri I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel is located near Pavilion Mall in Bukit Bintang and is also close to Jalan Alor, which offers a variety of culinary options. The rooms are spacious and comfortable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Sri, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 10 week(s) ago
Just a basic hotel with no 5-star hotel do... basically looks like a 3-star hotel.
1 people find it helpful
Accommodation's Reply
07 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Regret to hear that we didn’t meet your expectation. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
All good though the decor was a bit outdated.
Find this review helpful?
Accommodation's Reply
29 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff is friendly and polite, nice, named Mia.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Apr 2026
Dear Sir, receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for the service rendered. Such encouraging compliments will surely spur our team to give their best always. We value your support and hope to serve you again soon. Warm regards. David Wong, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
What's great about this hotel is its strategic location. It's located near the Bukit Bintang shopping center, just a short walk to everything. The rooms are relatively clean, and the staff is friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
I've stayed here many times. The price isn't too expensive, the rooms are large, and the location is great. There are lots of food stalls and a pharmacy right down the road.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
A***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Was a long stay for us. Overall was great, despite some construction going on around the building.
1 people find it helpful
Accommodation's Reply
02 Apr 2026
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Number of reviews per page
20
40