Merchant Hotel

Hotels
7.6
/10
Pleasant
235 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
one thing that this hotel has compared to many other hotels is that the location is very convenience and really centre to the places of attraction.

teo jeff

10.0
/ 10
Stay there for a week , nice food and of course red garden pradise is a nice place to relax

Verified traveler

10.0
/ 10
It's located along the busy hotel belt and within walking distance to all the interesting sights in Georgetown. Lots of street food all within walking distance.
In the Area
See Map
55, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000

Main Facilities

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AC
24-Hour Front Desk
Elevator
WiFi
Staying at Merchant Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Merchant Hotel Address: Map & Location

55, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
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Merchant Hotel Rates per Night

Wondering about hotel rates? Planning your stay at Merchant Hotel? You're in the right place to discover the best hotel prices and hotel promotion offers. Merchant Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Merchant Hotel hotel rates? Check out Traveloka for the latest deals and discounts!

Merchant Hotel Location & Address

Finding the perfect hotel starts with knowing its location. Merchant Hotel is located at 5001 Beach Rd, #01-01 Golden Mile Complex, Singapore 199588. It's situated in the Beach Road area of Singapore, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Merchant Hotel from Airport

Need to know how to get to Merchant Hotel from the airport? Getting from Changi Airport (SIN) to Merchant Hotel is easy with several convenient options. Here's a breakdown to help you choose the best way to get there:

  • Taxi (most direct): Taxis are readily available at the airport and offer a direct route to the hotel.
  • Ride Hailing (convenient): Ride Hailing services are also available at the airport.
  • MRT (most affordable): Take the MRT from Changi Airport Station to Nicoll Highway Station, then a short walk to the hotel.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct transfer. If you're on a budget, the MRT is a great option.

Merchant Hotel Reviews & Summary

Want to know what other guests think about Merchant Hotel? Hotel reviews can give you a great insight into what to expect. Guests often rave about the hotel's prime location, making it easy to explore the city's attractions. The hotel's modern design and comfortable rooms also receive high praise.

A standout feature is the rooftop pool, offering stunning city views. One guest said, "The location was perfect, and the staff was incredibly friendly. I'd definitely stay here again!"

Merchant Hotel Room Types Available

Choosing the right room is key to a great stay. Merchant Hotel offers a variety of hotel room types to suit different needs. Here's a look at the different hotel bedroom types available:

  • Standard Room: Offers a comfortable space with essential amenities.
  • Deluxe Room: Provides more space and upgraded amenities.
  • Family Room: Designed to accommodate families with extra space and beds.
  • Suite: Offers a luxurious experience with separate living areas and premium features.

Room views may vary, and smoking/non-smoking options are usually available. Please check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Merchant Hotel

What amenities does Merchant Hotel offer? The hotel provides a range of hotel facilities to enhance your stay. Here's a list of what you can expect:

  • Rooftop Pool: Enjoy a refreshing swim with city views.
  • Fitness Center: Stay active with a fully equipped gym.
  • Restaurant: Dine on-site with various dining options.
  • Free Wi-Fi: Stay connected with complimentary internet access.

Operating hours and extra fees may vary, so it's best to check with the hotel directly for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Merchant Hotel

Looking for dining options at Merchant Hotel? The hotel offers several hotel restaurant choices to satisfy your cravings. Here's a glimpse of what you can find:

  • Restaurant Name: Offers a variety of cuisines. Price per person: $25. Opening hours: 7 AM - 10 PM.
  • Cafe Name: Serves coffee, pastries, and light meals. Price per person: $15. Opening hours: 8 AM - 6 PM.

Special or signature dishes are available, so be sure to ask the staff for recommendations!

Merchant Hotel Airport pickups and How to Book

Does Merchant Hotel offer airport transfer? Many hotels provide convenient airport shuttle services. Check if Merchant Hotel offers airport pick-up to make your arrival and departure smoother.

To book an airport transfer, contact the hotel in advance. You may need to provide your flight details and arrival time. Advance notice is usually required to arrange the service.

Nearby MRT Station & Bus Stops

Getting around is easy with public transport nearby. Here's a look at the nearby MRT station and bus stops:

  • Nearest MRT Station: Nicoll Highway MRT Station (approximately 0.5 km).
  • Bus Stops: Several bus stops are located within walking distance.

You can use an EZ-Link card or a contactless payment method for easy travel on public transport. You can purchase an EZ-Link card at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near Merchant Hotel? There are plenty of nearby attractions for families and kids. Here are some places to visit:

  • Gardens by the Bay: (3 km, Entry: $20) Explore the iconic Supertrees and conservatories.
  • Singapore Flyer: (2 km, Entry: $33) Enjoy panoramic city views from this giant observation wheel.
  • ArtScience Museum: (3 km, Entry: $19) Discover interactive exhibits blending art, science, and culture.
  • National Museum of Singapore: (2.5 km, Entry: $10) Learn about Singapore's history and culture.
  • Merlion Park: (2.5 km, Free) Take photos with the famous Merlion statue.

Looking for more things to do nearby? See Traveloka’s best deals on attractions!

Where to eat near Merchant Hotel (Beach Road)

Looking for delicious food near Merchant Hotel? You're in luck! Beach Road and the surrounding areas offer a fantastic array of dining options. Here are some great places to eat:

  • Cafes/Restaurants:

  • Haji Lane: A trendy area with cafes and restaurants.
  • The Coconut Club: Famous for its nasi lemak.
  • Tanjong Pagar: Offers a variety of dining options.
  • Local Street Food:

  • Hainanese Chicken Rice: A Singaporean classic.
  • Laksa: A spicy noodle soup.
  • Kaya Toast: A breakfast staple with coconut jam.
  • Chilli Crab: A must-try seafood dish.
  • Satay: Grilled meat skewers with peanut sauce.

Shopping places near Merchant Hotel (Beach Road)

Need to do some shopping near Merchant Hotel? You'll find plenty of options in the area. Here are some shopping places nearby:

  • Suntec City: A large shopping mall with a wide variety of stores.
  • Bugis Street Market: A vibrant market with affordable fashion and souvenirs.
  • Raffles City Shopping Centre: Offers a mix of high-end and mid-range brands.

Other Places to Stay Near Merchant Hotel

Looking for other hotel options near Merchant Hotel? Here are some alternative accommodations to consider:

  • Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Millenia Singapore
  • Marina Bay Sands
  • Mandarin Oriental, Singapore

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels!

  • Four-Star Hotels Nearby:

  • Hotel Boss
  • Parkroyal on Beach Road
  • Andaz Singapore

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels!

  • Three-Star Hotels Nearby:

  • V Hotel Lavender
  • Ibis Singapore on Bencoolen
  • Hotel G Singapore

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels!

Hotel Availability & Booking

Ready to book your stay at Merchant Hotel? Finding hotel availability and making reservations is easy with Traveloka. Check out the latest room booking options and secure your stay today.

Book your stay through Traveloka for the best deals and a seamless booking experience!

All facilities in Merchant Hotel

Bar, Cafe and Lounge Merchant Hotel
Bar, Cafe and Lounge
Lobby Merchant Hotel
Lobby
Exterior Merchant Hotel
Exterior
Bedroom Merchant Hotel
Bedroom
Others Merchant Hotel
Others

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Merchant Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Smoking

Smoking is prohibited in the accommodation.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Merchant Hotel
93
Number of floors in Merchant Hotel
11
Another facilities in Merchant Hotel
Desk, Hairdryer, In-room safe, Refrigerator, Shower

Frequently asked question in Merchant Hotel

What are available facilities at Merchant Hotel?
There are top facilites at Merchant Hotel such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Merchant Hotel?
Check-in time at Merchant Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Merchant Hotel?
Merchant Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Merchant Hotel have?
Merchant Hotel has 11 floors.
How many rooms are available at Merchant Hotel?
Merchant Hotel has 93 rooms in total.
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More Reviews from Other Guests in Merchant Hotel

Overall Ratings & Reviews Merchant Hotel

Traveloka (28)
Other sources (207)
7.6
Pleasant
From 207 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Merchant Hotel

Number of reviews per page
20
40
Top reviews
Paul
icon-Leisure
Leisure
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

In need of an upgrade. It might have been ok once but is now looking very shaby. Room safe was broken, wet patch on carpet due to leaking ac, rotten bathroom door frame, street noise and shower took an age to run hot. Staff were friendly and did their best.
Bing Kit
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Close to shopping and historical area.
Philip Puay Koon
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Booked into 2 rooms on 10th floor which both were warm due to hot spell. But reception not proactive to offer lower rooms until I requested. Because of my complaints and changed rooms 3 times I believe a certain staff took personal action to reconfigure my key every day. Thus, I had reset my key. Hope management will look into my case.
Read More
BOON KHIM
6.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

Booked three room request high floor when reservation but all arrange in First floor,the towel disrepair & smelly too.
James
icon-Business
Business
8.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

It is a dated hotel that has seen better days. Having said that, the service staff is attentive and helpful. Location is good. Carpark is opened in the back. The rooms are old but OK. Beds too soft like the pillows. We heard noise from the karaoke next-door til after 11pm. Then there is the noise from I think the external aircon condenser that's making a lot of humming noise every few minutes for about 15 secs each time. There's no noise from the road. Also didn't hear the prayers from the nearby mosque.
Read More
Phoon
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Bad experience stayed in Merchant Hotel
Mithrra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

awesome stay
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

clean, good air con, location good, good services, friendly.
Verified traveler
10.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

one thing that this hotel has compared to many other hotels is that the location is very convenience and really centre to the places of attraction.
Elsie
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Convenient but depend on the purpose of visit there
Anonymous
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Spacious room with comfy bed. The washroom is dated and the pillow need to be replace.
Kwan Seong
6.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Very noisy even can hear loud music in midnight. Somemore the big noise from some temple even at 5am. Check in service super slow but staff attitude good.
Chee
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Good location at Penang road foods alot of shops there is free public bus service to comtar centre stay was comfortable
Verified traveler
6.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Recently renovated hotel near old town, Little India, and China Town. While overall comfortable, my room did not have any windows and was located next to air conditioners, thus very noisy.
Wpl
8.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

everything seems perfect, but the air condition is noisy, have to be awared on this
Aini
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Easy access. Room & toilet very clean.
W.William
4.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Every staff just looked at each other and their manager expecting the manager to attend to all guests while they are chatting. By every staff it means 5 or 6 of them in the front desk just not helping with the check in. The entire check in process took 1 hour. Room is reasonably clean and location is good though. The manager tried to be as helpful and polite as possible though. I think the hotel is overstaffwd for no obvious economic reason. Perhaps the cost reduction can be shared with guests if the hotel will.
Read More
Verified traveler
8.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Everything is nice and perfect worth the value for money. The only problem that we encounter is the water heater for our shower that is not so sensitive when we change the temperature
Verified traveler
8.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

Nice
Mior
8.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

Overall.. nice hotel at affordable price. We got a room with balcony. Unfortunately the shower was broken and the maintenance guys repaired it promptly. The hotel itself is centrally located.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Merchant Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Merchant Hotel

Traveloka (28)
Other sources (207)
7.6
Pleasant
From 207 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Merchant Hotel

Number of reviews per page
20
40
Top reviews
Paul
icon-Leisure
Leisure
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

In need of an upgrade. It might have been ok once but is now looking very shaby. Room safe was broken, wet patch on carpet due to leaking ac, rotten bathroom door frame, street noise and shower took an age to run hot. Staff were friendly and did their best.
Bing Kit
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Close to shopping and historical area.
Philip Puay Koon
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Booked into 2 rooms on 10th floor which both were warm due to hot spell. But reception not proactive to offer lower rooms until I requested. Because of my complaints and changed rooms 3 times I believe a certain staff took personal action to reconfigure my key every day. Thus, I had reset my key. Hope management will look into my case.
Read More
BOON KHIM
6.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

Booked three room request high floor when reservation but all arrange in First floor,the towel disrepair & smelly too.
James
icon-Business
Business
8.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

It is a dated hotel that has seen better days. Having said that, the service staff is attentive and helpful. Location is good. Carpark is opened in the back. The rooms are old but OK. Beds too soft like the pillows. We heard noise from the karaoke next-door til after 11pm. Then there is the noise from I think the external aircon condenser that's making a lot of humming noise every few minutes for about 15 secs each time. There's no noise from the road. Also didn't hear the prayers from the nearby mosque.
Read More
Phoon
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Bad experience stayed in Merchant Hotel
Mithrra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

awesome stay
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

clean, good air con, location good, good services, friendly.
Verified traveler
10.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

one thing that this hotel has compared to many other hotels is that the location is very convenience and really centre to the places of attraction.
Elsie
8.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

Convenient but depend on the purpose of visit there
Anonymous
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Spacious room with comfy bed. The washroom is dated and the pillow need to be replace.
Kwan Seong
6.0
/10
Reviewed 383 week(s) ago

Hotels.com verified review

Very noisy even can hear loud music in midnight. Somemore the big noise from some temple even at 5am. Check in service super slow but staff attitude good.
Chee
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

Good location at Penang road foods alot of shops there is free public bus service to comtar centre stay was comfortable
Verified traveler
6.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Recently renovated hotel near old town, Little India, and China Town. While overall comfortable, my room did not have any windows and was located next to air conditioners, thus very noisy.
Wpl
8.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

everything seems perfect, but the air condition is noisy, have to be awared on this
Aini
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Easy access. Room & toilet very clean.
W.William
4.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Every staff just looked at each other and their manager expecting the manager to attend to all guests while they are chatting. By every staff it means 5 or 6 of them in the front desk just not helping with the check in. The entire check in process took 1 hour. Room is reasonably clean and location is good though. The manager tried to be as helpful and polite as possible though. I think the hotel is overstaffwd for no obvious economic reason. Perhaps the cost reduction can be shared with guests if the hotel will.
Read More
Verified traveler
8.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Everything is nice and perfect worth the value for money. The only problem that we encounter is the water heater for our shower that is not so sensitive when we change the temperature
Verified traveler
8.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

Nice
Mior
8.0
/10
Reviewed 409 week(s) ago

Hotels.com verified review

Overall.. nice hotel at affordable price. We got a room with balcony. Unfortunately the shower was broken and the maintenance guys repaired it promptly. The hotel itself is centrally located.
Number of reviews per page
20
40