Airline Facilities

Cabin Baggage
7 kg

Check-in Time Limit
1 hour before departure

Flight Services in Traveloka

Smart Combo

Multi-city Flights

High Flexibility Ticket

Smart Combo

With Smart Combo tickets from Traveloka, you can book premium-service flights at up to 40% off. Enjoy flights with Air France, Cathay Pacific, Etihad, Garuda Indonesia, KLM, Lufthansa, and Singapore Airlines at a more affordable price. All you have to do is find the flights marked Smart Combo, then select the flight that suits your needs.

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Multi-city Flights

Make your way to more cities when you book your flights at Traveloka. Travel to various destinations—fly up to 5 different routes, hop between 10 cities—all in one booking. Start your journey by opening the Flight menu, select the Multi-city option, fill in all of your desired routes, then select the flights that best suit your needs.

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High Flexibility Ticket

Your travel plans keep changing? With High Flexibility Ticket at Traveloka, you can reschedule your domestic flight bookings with 0% penalty or get refunded with a low penalty. Just open the Flight menu, fill in your flight details, click More Options on the bottom, and check High Flexibility Ticket in the Ticket Flexibility option before you search for your flights.

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Baggage

Seat Selection

In-flight Meal

Baggage

Select your preferred baggage allowance when booking your flight at Traveloka. Once you’ve chosen your flight and filled in your passenger details, see the Baggage section to check your current baggage allowance or add more to fulfill all your traveling needs.

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Seat Selection

Window, aisle, or between your traveling partners—select your favorite seat on the plane when booking flight tickets at Traveloka. When you’ve chosen your flight and filled in your passenger details, see the Seat Number to look at the seating layout and choose where you can sit comfortably throughout your flight.

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In-flight Meal

Whenever your flight is, make sure you don’t fly hungry. When you book at Traveloka, see the In-flight Meal section after choosing your flight and filling in your passenger details. Then, check out the menu and choose a meal or beverage for your flight.

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Refund

Reschedule

Online Check-in

Airport Lounge

Baggage Wrap

Refund

If you ever need to cancel your flight at Traveloka, you can submit a refund request through a number of simple steps. First, make sure your flight is refundable. To request a refund, open your e-ticket and select Refund. Continue to choose your refund reason and passenger, complete your transfer details and documents, then tap Submit Refund.

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Reschedule

When your flight is booked but you need to make some changes, there’s no need to worry. Change your flight schedule at Traveloka in just a few clicks. Open your e-ticket on My Booking, select the Reschedule menu, then Request Reschedule. Continue to select the flight(s) and passenger(s) to reschedule, then choose your new flight(s) and get your new e-ticket.

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Online Check-in

Exclusive for Traveloka members, Online Check-in allows you to check in for your flight even before you arrive at the airport. A completely hassle-free experience, simply see your e-ticket on My Booking, then go to the Online Check-in menu, fill in your check-in details, then tap Check-in. You will see your boarding pass through your e-ticket and email.

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Airport Lounge

Enjoy a selection of food, WiFi, television, newspapers and magazines, workstations, massage chairs, and more at an airport lounge while waiting for your flight. When you check in online at Traveloka, select the Airport Services section, choose your airport, and book your access to your preferred lounge.

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Baggage Wrap

Take extra care of the items you’ve packed with thick and waterproof plastic at the airport baggage wrap counters. When you check in online at Traveloka, select the Airport Services section, choose your airport, and book your baggage wrap voucher from your preferred baggage wrap counter.

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Price Alert

Flight status

Price Alert

Find tickets that match your budget. With Price Alerts at Traveloka, you can monitor the ticket prices of your most desired flight. Set a range of your travel date and get notifications as soon as the prices match the budget you set. This way, you will be able to book the right flight at the right time.

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Flight Status

Find your flight information at your fingertips. Flight Status provides up-to-date flight information from airports and airlines that you can also share with your friends and families. Just choose the Flight Status menu on your Traveloka App homepage, fill in the flight route and date or the flight code, click See Status, then you will be able to see the flight’s current status, including its gate and terminal info.

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About AirCanada

Airline Introduction

Services & Facilities

Policy

Airline Profile

AirCanada: An Introduction

Air Canada is the national airline of Canada and the largest airline and flight service provider in Canada. The airline was founded in 1937 and is headquartered in Montreal, Quebec and provides cross-border flights between Canada and the United States as well as international flights to and from Canada. Air Canada is the largest fleet airline (in terms of fleet size). Air Canada is a founding member of the Star Alliance which also provides the most comprehensive air transportation network in the world. With its motto to offer comfort, technology and innovation to customers, Air Canada's fleet continues to grow and change to be at the forefront.

AirCanada Seat Class

AirCanada Special Services

AirCanada Fleet

AirCanada In-flight Crew

AirCanada Seat Class

Economy Class

Economy class flights are provided with 3 row seats. Economy class entertainment includes a personal TV on the main screen, audio jacks for headsets.

Premium Economy Class

Premium Economy class flights are assigned a cabin that is an Executive class cabin with extra recline and is offered on international and North American routes.

Signature Business Class

Signature Business class passengers are offered premium facilities ranging from dedicated check-in counters, fast security clearance, lounge access, exclusive lanes, priority baggage.

Food on Board

Meals depend on the class selected. Generally Economy and Premium Economy classes will be provided with a meal box and Signature Business class will be served a full menu throughout the journey.

AirCanada VIP Class

Special Services

Family Travel Tips

Customers with young children can take advantage of special check-in counters, free travel merchandise, fun meal options and early boarding. Can be registered for free online at Air Canada Skyriders.

Air Canada Vacations

A Canadian tour operator service that offers complete packages ranging from accommodation, PP airfare, flight rewards as well as various sightseeing and other tours with destinations in the Caribbean, Mexico, South and Central America as well as Asia and Europe.

Jetz

A premier charter flight service that provides superior business class service to meet the travel needs of professional sports teams and corporate clients.

Special Privilege

AirCanada Fleet

Boeing 777-300ER (77W)

Boeing 777-200LR (77L)

Boeing 787-9 (789)

Boeing 787-8 (789)

Boeing 737 MAX 8 (7M8)

Airbus A330-300 (333)

Airbus A321-200 (321)

Airbus A220-300 (223)

Airbus A320-200 (320)

Airbus A319-100 (319)

Flight class:

Economy (found on all fleets)
Preferred Economy (available on all fleets)
Business Signature (Boeing 777-300ER, Boeing 777-200LR, Airbus A330-300, Boeing 789-9, Boeing 787-8)

Inflight entertainment:

The business signature fleet offers advanced intuitive devices and such as audio, tv, movies and more. For fleets that don't, entertainment includes video on demand, tv, and maps and flight information.

Seat layout:

3-3 (Economy)
2-2 (Premium Economy)
1 (Signature Business)

AirCanada In-flight Crew

The uniform worn by the flight crew at Air Canada is navy blue which has changed from the original Air Camada uniform of dark green combined with a white shirt. Air Canada flight attendants wear a navy blue suit with a small red neck scarf with a maple leaf pattern with a knee-length skirt and wear fantofel shoes.

The male cabin crew or steward wears the same color suit with a vest of matching color, wears a white hem shirt and trousers of matching color with a red tie where both have identification in the form of name tags on the side of the chest.

AirCanada Baggage Allowance

AirCanada Passenger Policy

AirCanada Baggage Allowance

Business class: 32 kg (maximum 3 bags)
Economy class: 23 kg

AirCanada Passenger Policy

Passenger Policy

Infant Passenger Policy (0 - 2 Years)
- Infants are recommended to use a child restraint device on board and are not recommended to be carried.
- Infants under 2 years of age must occupy a seat with a properly installed safety harness and restraint device.
- Only approved infant safety devices are permitted to be used on board (for details please refer to Air Canada's official website).
- Passengers 16 years old and above are not allowed to be responsible for more than 1 infant on board.
Child Passenger Policy
- Children under 14 years old are seated next to accompanying family members free of charge (not applicable if the family chooses to pay the seat selection fee in advance).
- Children under 8 years old are not allowed to fly alone and must be accompanied by a companion sitting next to them.
- Signature class child passengers must contact reservations to ensure a seat.
Policy for Passengers with Pets
- Small dogs and cats are allowed in the cabin that can sit or lie under the seat.
- A carrier bag must be provided for the pet and must be sufficient to ensure the pet can stand up (if the carrier bag is too small it may be refused)
- Only one cat or one dog can be carried and must be at least 10 weeks old.

About AirCanada

Air Canada is the national airline of Canada and the largest airline and flight service provider in Canada. The airline was founded in 1937 and is headquartered in Montreal, Quebec and provides cross-border flights between Canada and the United States as well as international flights to and from Canada. Air Canada is the largest fleet airline (in terms of fleet size). Air Canada is a founding member of the Star Alliance which also provides the most comprehensive air transportation network in the world. With its motto to offer comfort, technology and innovation to customers, Air Canada's fleet continues to grow and change to be at the forefront.

AirCanada History

Air Canada's predecessor, Trans Canada Airlines or TCA was formed by federal government legislation on April 10, 1937 to connect the Atlantic Ocean and the Pacific Ocean. TCA inaugurated its first flight on September 1 with a flight distance of 50 minutes carrying two passengers. By 1938 TCA hired its first flight attendant and by January 1940 the airline had 500 employees. Canadian Pacific Airlines in 1942 asked for TCA to be merged but the Prime Minister refused and declared that TCA would be the only airline providing transcontinental flights. It wasn't until 1964 that TCA grew into a national airline and changed its name to Air Canada.

AirCanada Booking & E-ticket

How to Book

Here’s how you can book your AirCanada ticket online:

Go to Traveloka website or open your Traveloka App
Fill in the flight details in the search box
Choose and book your flight
Fill in contact information and passenger details
Complete your payment through the selected method
Receive your AirCanada e-ticket in My Booking or in your email

How to Pay

Payment for your AirCanada ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.

AirCanada E-ticket

AirCanada e-ticket is an eligible proof for booking a AirCanada flight. Show your e-ticket during check-in at the AirCanada counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.

Traveloka Airline Partners - Domestic & International

Traveloka Official Payment Partners

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Airline	Departure Time	Arrival Time	Origin airport	Destination airport
Air Canada	13.55	21.49	San Francisco (SFO)	Toronto (YYZ)	Book flight
Air Canada	15.45	23.10	Vancouver (YVR)	Toronto (YYZ)	Book flight
Air Canada	15.55	17.41	New York (JFK)	Toronto (YYZ)	Book flight
Air Canada	17.22	19.05	Washington (IAD)	Toronto (YYZ)	Book flight
Air Canada	20.40	22.14	Washington (DCA)	Toronto (YYZ)	Book flight
Air Canada	20.55	22.29	Toronto (YYZ)	Philadelphia (PHL)	Book flight
Air Canada	21.20	10.20 (+1 day)	Montreal (YUL)	Paris (CDG)	Book flight
Air Canada	21.50	23.19	Montreal (YUL)	Toronto (YYZ)	Book flight
Air Canada	21.50	22.48	Vancouver (YVR)	Kelowna (YLW)	Book flight
Air Canada	23.20	00.41 (+1 day)	Toronto (YYZ)	Montreal (YUL)	Book flight

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Airline Facilities

Flight Services in Traveloka

Smart Combo

Multi-city Flights

High Flexibility Ticket

Baggage

Seat Selection

In-flight Meal

Refund

Reschedule

Online Check-in