Airline Facilities

Cabin Baggage
7 kg

Check-in Time Limit
1 hour before departure

Flight Services in Traveloka

Smart Combo

Multi-city Flights

High Flexibility Ticket

Smart Combo

With Smart Combo tickets from Traveloka, you can book premium-service flights at up to 40% off. Enjoy flights with Air France, Cathay Pacific, Etihad, Garuda Indonesia, KLM, Lufthansa, and Singapore Airlines at a more affordable price. All you have to do is find the flights marked Smart Combo, then select the flight that suits your needs.

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Multi-city Flights

Make your way to more cities when you book your flights at Traveloka. Travel to various destinations—fly up to 5 different routes, hop between 10 cities—all in one booking. Start your journey by opening the Flight menu, select the Multi-city option, fill in all of your desired routes, then select the flights that best suit your needs.

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High Flexibility Ticket

Your travel plans keep changing? With High Flexibility Ticket at Traveloka, you can reschedule your domestic flight bookings with 0% penalty or get refunded with a low penalty. Just open the Flight menu, fill in your flight details, click More Options on the bottom, and check High Flexibility Ticket in the Ticket Flexibility option before you search for your flights.

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Baggage

Seat Selection

In-flight Meal

Baggage

Select your preferred baggage allowance when booking your flight at Traveloka. Once you’ve chosen your flight and filled in your passenger details, see the Baggage section to check your current baggage allowance or add more to fulfill all your traveling needs.

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Seat Selection

Window, aisle, or between your traveling partners—select your favorite seat on the plane when booking flight tickets at Traveloka. When you’ve chosen your flight and filled in your passenger details, see the Seat Number to look at the seating layout and choose where you can sit comfortably throughout your flight.

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In-flight Meal

Whenever your flight is, make sure you don’t fly hungry. When you book at Traveloka, see the In-flight Meal section after choosing your flight and filling in your passenger details. Then, check out the menu and choose a meal or beverage for your flight.

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Refund

Reschedule

Online Check-in

Airport Lounge

Baggage Wrap

Refund

If you ever need to cancel your flight at Traveloka, you can submit a refund request through a number of simple steps. First, make sure your flight is refundable. To request a refund, open your e-ticket and select Refund. Continue to choose your refund reason and passenger, complete your transfer details and documents, then tap Submit Refund.

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Reschedule

When your flight is booked but you need to make some changes, there’s no need to worry. Change your flight schedule at Traveloka in just a few clicks. Open your e-ticket on My Booking, select the Reschedule menu, then Request Reschedule. Continue to select the flight(s) and passenger(s) to reschedule, then choose your new flight(s) and get your new e-ticket.

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Online Check-in

Exclusive for Traveloka members, Online Check-in allows you to check in for your flight even before you arrive at the airport. A completely hassle-free experience, simply see your e-ticket on My Booking, then go to the Online Check-in menu, fill in your check-in details, then tap Check-in. You will see your boarding pass through your e-ticket and email.

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Airport Lounge

Enjoy a selection of food, WiFi, television, newspapers and magazines, workstations, massage chairs, and more at an airport lounge while waiting for your flight. When you check in online at Traveloka, select the Airport Services section, choose your airport, and book your access to your preferred lounge.

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Baggage Wrap

Take extra care of the items you’ve packed with thick and waterproof plastic at the airport baggage wrap counters. When you check in online at Traveloka, select the Airport Services section, choose your airport, and book your baggage wrap voucher from your preferred baggage wrap counter.

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Price Alert

Flight status

Price Alert

Find tickets that match your budget. With Price Alerts at Traveloka, you can monitor the ticket prices of your most desired flight. Set a range of your travel date and get notifications as soon as the prices match the budget you set. This way, you will be able to book the right flight at the right time.

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Flight Status

Find your flight information at your fingertips. Flight Status provides up-to-date flight information from airports and airlines that you can also share with your friends and families. Just choose the Flight Status menu on your Traveloka App homepage, fill in the flight route and date or the flight code, click See Status, then you will be able to see the flight’s current status, including its gate and terminal info.

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About Austrian Airlines

Airline Introduction

Services & Facilities

Policy

Airline Profile

Austrian Airlines: An Introduction

Austrian Airlines AG (IATA code: OS) also known as Austrian and AUA is the national airline of Austria. The airline is a subsidiary of the Lufthansa Group, the German national airline. The airline uses Vienna International Airport in Schwechat as its center of operations. The airport is also the main transit point for all of the airline's domestic and international flights.

As of July 2016, the airline flies to six domestic destinations and 120 international destinations a year. Its international destinations include more than 55 countries. The airline is also a member of Star Alliance, the world's largest aviation alliance.

Austrian Airlines Seat Class

Austrian Airlines Special Services

Austrian Airlines Fleet

Austrian Airlines In-flight Crew

Austrian Airlines Seat Class

Economy Class

This is Austrian Airlines' most affordable class. Even so, the facilities are very complete, from food to entertainment. The seat has a spacious 30-33 inches (76-83 cm) depending on the aircraft model.

Airplane Meals

Meals are included in the ticket price. So, the flight crew will serve meals to passengers while flying.

Premium Class

This class has slightly better amenities than Economy Class. Hence, this class is also referred to as Premium Economy with the same amenities and a larger legroom of 38 inches (96.5 cm).

Meals on Board

This class also provides full meals 3 times a day for passengers. Meals are included in the ticket price paid.

Business Class

This class is the best flight class. It has very complete facilities with top-class service. The seats are very comfortable and can be converted into beds. The available legroom is 40-60 inches (100-150 cm).

Onboard Meals

This class also provides full meals from renowned Austrian company DO & CO.

Austrian Airlines VIP Class

Miles & More

Austrian Airlines provides this program for customers who use the airline frequently. There are many benefits to be gained, ranging from a faster ticket booking process, points that can be exchanged for various products, and even additional baggage weight limits. Points can be earned in three ways: flying with Austrian Airlines, using hotels and other services affiliated with Austrian Airlines, and using the Miles & More credit card.

Special Privilege

Austrian Airlines Fleet

Boeing 777-200ER

Flight class:
- Economy
- Premium Economy
- Business
Inflight entertainment:

Available

Seating arrangement:
- 3-4-3 (Economy)
- 2-4-2 (Premium Economy)
- 2-2-2 (Business)
WiFi:

Not Available

Distance between seats:
- 30 inches (Economy)
- 37 inches (Premium Economy)
- 44 inches (Business)
USB socket/port:

Available

Boeing 767-300ER

Flight class:
- Economy
- Premium Economy
- Business
Inflight entertainment:

Available

Seating arrangement:
- 2-3-2 (Economy)
- 2-2-2 (Premium Economy)
- 1-2-1 (Business)
WiFi:

Not Available

Distance between seats:
- 30 inches (Economy)
- 39 inches (Premium Economy)
- 44 inches (Business)
USB socket/port:

Available

Airbus A321-211

Flight class:
- Economy
- Business
Inflight entertainment:

Not Available

Seating arrangement:
- 3-3 (Economy)
- 2-2 (Business)
WiFi:

Available

Distance between seats:
- 28 inches (Economy)
- 32 inches (Business)
USB socket/port:

Not available

Airbus A320-200

Flight class:
- Economy
- Business
Inflight entertainment:

Not Available

Seating arrangement:
- 3-3 (Economy)
- 3-3 (Business)
WiFi:

Available

Distance between seats:
- 28 inches (Economy)
- 29 inches (Business)
USB socket/port:

Not Available

Airbus A320neo

Flight class:
- Economy
- Business
Inflight entertainment:

Not Available

Seating arrangement:
- 3-3 (Economy)
- 3-3 (Business)
WiFi:

Available

Distance between seats:
- 28 inches (Economy)
- 30 inches (Business)
USB socket/port:

Not Available

Embraer 195

Flight class:
- Economy
- Business
Inflight entertainment:

Not Available

Seating arrangement:
- 2-2 (Economy)
- 1-1 (Business)
WiFi:

Not Available

Distance between seats:
- 29 inches (Economy)
- Business Class there is no distance between seats due to zig zag seat location
USB socket/port:

Not Available

Austrian Airlines In-flight Crew

The stewards and flight attendants of Austrian Airlines wear uniforms with theme colors of red, white, and black. The flight attendants have two types of uniforms: red overalls and a combination of white shirt and red knee-length skirt. As for the stewards, the uniform is a white shirt with a red suit, and black trousers.

There are also times when stewards remove their suits and wear only a white shirt with a red vest and black trousers. This uniform design makes it easier for the crew to move around and the colors represent the Austrian flag. The gray scarf around the neck also makes the stewards and flight attendants look more elegant.

Austrian Airlines Baggage Allowance

Austrian Airlines Passenger Policy

Austrian Airlines Baggage Allowance

Business class: 32 kg x 2 pieces of luggage
Premium economy class: 23 kg x 2 pieces of luggage
Economy class: 23 kg x 1 piece of luggage

Austrian Airlines Passenger Policy

Passenger Policy

Infant Passenger Policy (0 - 2 Years)
- Infants less than 7 days old are not allowed to travel with Austrian Airlines.
- The seat price for infant passengers in this category is 10% of the normal ticket price.
- Austrian Airlines also provides infant meals, but they must be booked in advance.
Child Passenger Policy
- Children less than 12 years old can fly with their own seat and with the assistance of an adult.
- The child ticket price is 75% of the adult ticket price.
Pregnant Passenger Policy
- Passengers with a gestational age of less than 36 weeks may travel with Austrian Airlines.
- Passengers with such gestational age are advised to consult a doctor in advance to determine whether their health condition is suitable for air travel.
Disabled Passenger Policy
- Passengers with disabilities are required to notify Austrian Airlines no more than 48 hours before their flight departure time. Notification can be made by phone or in writing using the online service.
- Passengers with special needs cannot share the same seat in one row for flight safety.

About Austrian Airlines

Austrian Airlines History

Austrian Airways actually dates back to 1923. However, it only became an aviation company operating as an airline in 1957 when the Air Austrian and Austrian Airways companies were merged. Since then, the airline has continued to grow and provide flight services.

From the 1960s to the early 1990s, the airline continued to expand its fleet. Starting from the purchase of the first jet-engined aircraft in 1963 to the use of products from flagship aircraft manufacturers, such as Boeing and Airbus. After that, the airline continued to renew its fleet by bringing in various types of aircraft. The latest is the Boeing 787-9 which was received in early 2024.

Austrian Airlines Booking & E-ticket

How to Book

Here’s how you can book your Austrian Airlines ticket online:

Go to Traveloka website or open your Traveloka App
Fill in the flight details in the search box
Choose and book your flight
Fill in contact information and passenger details
Complete your payment through the selected method
Receive your Austrian Airlines e-ticket in My Booking or in your email

How to Pay

Payment for your Austrian Airlines ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.

Austrian Airlines E-ticket

Austrian Airlines e-ticket is an eligible proof for booking a Austrian Airlines flight. Show your e-ticket during check-in at the Austrian Airlines counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.