Airline Facilities

Cabin Baggage
7 kg

Check-in Time Limit
1 hour before departure

Flight Services in Traveloka

Smart Combo

Multi-city Flights

High Flexibility Ticket

Smart Combo

With Smart Combo tickets from Traveloka, you can book premium-service flights at up to 40% off. Enjoy flights with Air France, Cathay Pacific, Etihad, Garuda Indonesia, KLM, Lufthansa, and Singapore Airlines at a more affordable price. All you have to do is find the flights marked Smart Combo, then select the flight that suits your needs.

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Multi-city Flights

Make your way to more cities when you book your flights at Traveloka. Travel to various destinations—fly up to 5 different routes, hop between 10 cities—all in one booking. Start your journey by opening the Flight menu, select the Multi-city option, fill in all of your desired routes, then select the flights that best suit your needs.

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High Flexibility Ticket

Your travel plans keep changing? With High Flexibility Ticket at Traveloka, you can reschedule your domestic flight bookings with 0% penalty or get refunded with a low penalty. Just open the Flight menu, fill in your flight details, click More Options on the bottom, and check High Flexibility Ticket in the Ticket Flexibility option before you search for your flights.

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Baggage

Seat Selection

In-flight Meal

Baggage

Select your preferred baggage allowance when booking your flight at Traveloka. Once you’ve chosen your flight and filled in your passenger details, see the Baggage section to check your current baggage allowance or add more to fulfill all your traveling needs.

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Seat Selection

Window, aisle, or between your traveling partners—select your favorite seat on the plane when booking flight tickets at Traveloka. When you’ve chosen your flight and filled in your passenger details, see the Seat Number to look at the seating layout and choose where you can sit comfortably throughout your flight.

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In-flight Meal

Whenever your flight is, make sure you don’t fly hungry. When you book at Traveloka, see the In-flight Meal section after choosing your flight and filling in your passenger details. Then, check out the menu and choose a meal or beverage for your flight.

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Refund

Reschedule

Online Check-in

Airport Lounge

Baggage Wrap

Refund

If you ever need to cancel your flight at Traveloka, you can submit a refund request through a number of simple steps. First, make sure your flight is refundable. To request a refund, open your e-ticket and select Refund. Continue to choose your refund reason and passenger, complete your transfer details and documents, then tap Submit Refund.

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Reschedule

When your flight is booked but you need to make some changes, there’s no need to worry. Change your flight schedule at Traveloka in just a few clicks. Open your e-ticket on My Booking, select the Reschedule menu, then Request Reschedule. Continue to select the flight(s) and passenger(s) to reschedule, then choose your new flight(s) and get your new e-ticket.

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Online Check-in

Exclusive for Traveloka members, Online Check-in allows you to check in for your flight even before you arrive at the airport. A completely hassle-free experience, simply see your e-ticket on My Booking, then go to the Online Check-in menu, fill in your check-in details, then tap Check-in. You will see your boarding pass through your e-ticket and email.

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Airport Lounge

Enjoy a selection of food, WiFi, television, newspapers and magazines, workstations, massage chairs, and more at an airport lounge while waiting for your flight. When you check in online at Traveloka, select the Airport Services section, choose your airport, and book your access to your preferred lounge.

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Baggage Wrap

Take extra care of the items you’ve packed with thick and waterproof plastic at the airport baggage wrap counters. When you check in online at Traveloka, select the Airport Services section, choose your airport, and book your baggage wrap voucher from your preferred baggage wrap counter.

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Price Alert

Flight status

Price Alert

Find tickets that match your budget. With Price Alerts at Traveloka, you can monitor the ticket prices of your most desired flight. Set a range of your travel date and get notifications as soon as the prices match the budget you set. This way, you will be able to book the right flight at the right time.

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Flight Status

Find your flight information at your fingertips. Flight Status provides up-to-date flight information from airports and airlines that you can also share with your friends and families. Just choose the Flight Status menu on your Traveloka App homepage, fill in the flight route and date or the flight code, click See Status, then you will be able to see the flight’s current status, including its gate and terminal info.

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About IndiGo

Airline Introduction

Services & Facilities

Policy

Airline Profile

IndiGo: An Introduction

IndiGo (IATA code: 6E) is an Indian airline founded by InterGlobe Enterprises in 2006 and began official operations on August 4, 2006. As a leading airline in India, IndiGo uses an efficient model and offers low fares. IndiGo has received a license to operate international flight services after five years of operation. IndiGo currently flies to over 70 destinations within India and 20 international destinations. Among them are Thailand, Nepal, Oman, Singapore, and the United Arab Emirates. Based at Indira Gandhi International Airport, New Delhi, the airline has received many awards in the aviation and travel industry. One of them was winning the best low-fare airline award in 2011 at Skytrax Central Asia.

IndiGo Seat Class

IndiGo Special Services

IndiGo Fleet

IndiGo In-flight Crew

IndiGo Seat Class

Economy Class

Although known as a low-cost airline, IndiGo has always been committed to providing the best service for its passengers. Until recently, IndiGo only had an economy class. Passengers in economy class can have a pleasant long-haul flying experience as they are provided with comfortable seats.

Inflight Meals

IndiGo passengers in economy class will only get one 200ml water bottle for free. However, passengers can still purchase more food on board.

Business Class

IndiGo is preparing the business class on the Airbus A321XLR aircraft and will be ready to operate in mid-2024 for long-haul flights. The business class is planned to have 200 seats which are more spacious.

Meals on Board

IndiGo passengers in business class will get free food service. The food provided is, of course international standard dishes.

IndiGo VIP Class

The Go IndiGo airline has a Super 6E fare service for flights to Singapore, Abu Dhabi, Dubai, Sharjah, Ras Al Khaimah, Muscat, Dhaka, Istanbul, Bahrain and Abu Dhabi. This special service offers an additional 10 kg baggage allowance, reduced cancellation fees, and free seat selection. In Early 2023, IndiGo has launched Super 6E fares on 14 new international routes. These are India routes to Kuala Lumpur, Jeddah, Riyadh, Bangkok, Hanoi, Doha, Kuwait, Male, Kathmandu, Hong Kong, Damman, Vietnam, Colombo and Ho Chi Minh. IndiGo's Super 6E service aims to provide a smooth and hassle-free travel experience for passengers.

Special Privilege

IndiGo Fleet

The Go IndiGo airline has a Super 6E fare service for flights to Singapore, Abu Dhabi, Dubai, Sharjah, Ras Al Khaimah, Muscat, Dhaka, Istanbul, Bahrain and Abu Dhabi. This special service offers an additional 10 kg baggage allowance, reduced cancellation fees, and free seat selection. In Early 2023, IndiGo has launched Super 6E fares on 14 new international routes. These are India routes to Kuala Lumpur, Jeddah, Riyadh, Bangkok, Hanoi, Doha, Kuwait, Male, Kathmandu, Hong Kong, Damman, Vietnam, Colombo and Ho Chi Minh. IndiGo's Super 6E service aims to provide a smooth and hassle-free travel experience for passengers.

IndiGo In-flight Crew

The uniforms worn by stewards and flight attendants of IndiGo Airlines have a simple design but give a smart impression. IndiGo entrusted the design of their flight crew uniform to renowned Indian designer Rajesh Pratap Singh. Dominated by a dark blue color, IndiGo flight attendants wear a one-piece uniform with a skirt length slightly above the knee. The IndiGo flight attendants look even more attractive with the addition of berets, belts, and small scarves in matching colors. The scarf is tied around the neck with a variety of flowers on the side. The IndiGo steward wears a white shirt with a navy blue jacket and trousers. The IndiGo steward uniform also features a stylish and professional design.

IndiGo Baggage Allowance

IndiGo Passenger Policy

IndiGo Baggage Allowance

Check-in Baggage: 15kg
Carry-on Baggage: 7 kg

IndiGo Passenger Policy

Infant Passenger Policy (0 - 2 Years)
- Infants under the age of 2 years from the date of travel cannot travel alone and must sit on the lap of an adult.
- Baby seats or strollers are not allowed in the aircraft cabin.
- Infants are not eligible for free baggage allowance.
- Infants up to 2 years old pay travel expenses
Child Passenger Policy
- Unaccompanied children under 12 years old must report 2 hours before domestic departure and 4 hours before international departure.
- The child ticket price is the same as the adult ticket price.
- Parents are required to fill out a signed form.
- Parents must remain at the airport until the plane departs
Pregnant Passenger Policy
- Pregnant women can travel up to the end of their 36th week if there are no previous health issues. If there have been previous complications, pregnant women should not travel beyond 32 weeks.
- Pregnant women must provide a certificate of fitness to fly from a gynecologist no more than 7 days before departure.
Disabled Passenger Policy
- Passengers with disabilities can use manual wheelchairs to board the aircraft. The wheelchair will then be stored in the baggage storage area.
- Cabin crew will provide assistance to the toilet but cannot provide assistance inside the toilet.

About IndiGo

IndiGo (IATA code: 6E) is an Indian airline founded by InterGlobe Enterprises in 2006 and began official operations on August 4, 2006. As a leading airline in India, IndiGo uses an efficient model and offers low fares. IndiGo has received a license to operate international flight services after five years of operation. IndiGo currently flies to over 70 destinations within India and 20 international destinations. Among them are Thailand, Nepal, Oman, Singapore, and the United Arab Emirates. Based at Indira Gandhi International Airport, New Delhi, the airline has received many awards in the aviation and travel industry. One of them was winning the best low-fare airline award in 2011 at Skytrax Central Asia.

IndiGo History

IndiGo was started in 2006 by Rahul Bhatia of InterGlobe Enterprises. On August 4, 2006, IndiGo first operated with a service flying from New Delhi to Imphal via the Guwahati route. In December 2010, IndiGo was ranked India's third largest airline, replacing Air India, India's state-owned airline.

In Asia, IndiGo is the second fastest-growing low-fare airline after Indonesia's Lion Air. Furthermore, by the end of 2019, IndiGo became the first airline to have 1500 daily flights and a fleet of more than 250 aircraft. Apart from New Delhi, IndiGo has several additional bases in Bengaluru, Chennai, Mumbai, Kolkata, and Hyderabad.

IndiGo Booking & E-ticket

How to Book

Here’s how you can book your IndiGo ticket online:

Go to Traveloka website or open your Traveloka App
Fill in the flight details in the search box
Choose and book your flight
Fill in contact information and passenger details
Complete your payment through the selected method
Receive your IndiGo e-ticket in My Booking or in your email

How to Pay

Payment for your AirAsia ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.

IndiGo E-ticket

IndiGo e-ticket is an eligible proof for booking a IndiGo flight. Show your e-ticket during check-in at the IndiGo counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.